THE BEST ! Alana is the Queen of hair extensions ! Having said that she then matched my base hair to blend perfectly with my extensions . Christia then gave me a perfect blow out with light beach waves ! Gorgeous !!!!! The salon is Wonderfully Chic and COVID safe ! Every aspect of my experience was simple perfection . Alana and Alec run a wonderful salon that makes me feel safe, and more than comfortable !!!! read more

I had a wedding to go to and needed a last minute blow dry/ styling appintment. I called extrology and they were so flexible with my schedule and were able to accommodate me without hesitation. I arrived and they greeted me warmly and introduced me to Alison who would be styling me. She asked for my input on how I wanted my hair to look and she executed perfectly! She even offered to curl it after she blowed it out, and after I mentioned my hair usually doesn't hold curls well, she made sure to add the right type/ amount of product to make sure they would hold throughout the wedding while still having a natural, lightweight feel. And that's exactly what happened! I will definitely return for any future styling needs, thank you! read more

Extology - Blow out - Hair Extensions Near Me - Boston, Massachusetts

This was my first time ever getting hair extensions. My naturally fine (greying) hair was a mess after over a year of not going to a hairdresser during quarantine. I was ready for a change, especially leading up to my wedding in the fall. I did a ton of research online before choosing Extology. When I arrived, I met Alec at the front desk, who is super nice and helpful. I met Kriscia during the initial consultation where she explained EVERYTHING! She answered my many questions, often demonstrating how to do something on her own hair to make sure that I understood. Because I was a first-time client, she did the color in a separate session before the extensions so she could see how the color looked in my hair to make sure the extensions she was going to order matched perfectly. Even after JUST the color, my hair looked great. The next session was for the extensions and cut. It takes quite a while to do the extensions, but I was able to get work done on my laptop (they gave me a lap desk to use) during some of the time. Kriscia is amazing about explaining things and setting expectations, double checking that I understood how much she was cutting off the length and things like that. Hair extensions require more work to take care of, and Kriscia explained all the details on how to do that. At the end, my hair looked absolutely amazing! It looks completely natural and beautiful! My fiancé was so impressed. The next day I had an appointment with my wedding make-up artist and my wedding hair stylist (two separate appointments). Both of these women (who are in the beauty industry) said my extensions were the best they had seen! read more

Extology - Before on the left, after on the right (although I'm sure that's pretty obvious) - Hair Extensions Near Me - Boston, Massachusetts

I can't speak to the hair services but I had a pretty awful experience here for an extension consultation. I came in for pricing on extensions for my upcoming wedding, and because my hair wasn't growing back as fast as I wanted post-chemo. The stylist (Kriscia) spent less than 10 minutes with me and was very dismissive of my questions and the beginning of the appointment felt very hostile. When she was measuring my head she kept commenting on how thin and uneven my hair was which made me extremely upset (did she even bother to read my entrance form where I stated my hair was growing back from treatment?) After 25 minutes of waiting for an estimate (knowing there was no way I was coming back), they said the consultation would be $100. The website does say consultations can be 50+ depending on service, but I felt this was very sneaky especially given the way I was treated. I asked the receptionist if given my dissatisfaction I could pay the $50 quoted on the website vs. $100 but was told no, and and gave me the email of the owner to try and resolve. I've since emailed her 3 times but didn't get a response. I now just realized they went ahead and charged the card on file $100 so I guess they didn't need to call me back after all! Also Extology- where is my alleged 20% cancer survivor discount? Again, I can't speak to the quality of the extensions but if you have any level of insecurity about your hair I would caution you not to go, and also to be aware that 50+ on the website means double. read more

Extology insists on delivering the highest quality services and products 100% of the time! During the pandemic they were extremely careful with air ventilation and cleaning procedures! I would trust anyone on their staff to do a fabulous job on color cuts and extensions!! read more

This is the best salon on the Eastern seaboard-- trust me, I've tried them all. When I first moved to Boston, my hair never looked worse after years of going to high-end salons in Manhattan (ones you would have heard of) and seeing stylists who never actually cared. One appointment with Allana changed my hair!! I've been seeing her for months and my hair has never looked better. I am now a customer for life! I made a Yelp account just to write this review-- that's how much I love this place. Allana and the stylists she trains in her salon really listen to you. They ask what your long-term hair goals are and tell you realistically what they can do today to help you reach them. They actually care and do a great job every time. Allana is literally the most talented stylist I have ever worked with. I can't say enough good things about her and her salon. If you're ready to have the best hair of your life, you should book an appointment!! read more

Be very careful when you make your appt with this establishment. They trick you into asking for your credit card and state that they will not charge you!!!! Well... I had to cancel my appt due to unforeseen circumstances not just because. I was then rudely informed by the receptionist that they had to charge my credit card 37.50 because I had to cancel less than 24 hrs. I will never make another appt with this salon. Terrible customer I did not cancel because of traffic concerns. I canceled because I was in an automobile accident where I ended up in the hospital and clearly was not able to attend!!! This was clearly stated to your receptionist. So I'm glad to hear that I had a near death experience and you still charged my card. This is what I call great customer service!!!!Shame on you!!!! read more

Allana is an ARTIST. Allana is a BOSS. Allana is PATIENT. Allana is a RIOT. Allana has a HEART OF GOLD. I live in Los Angeles now but I absolutely love coming here to get my hair done whenever I'm in town to visit my father. Previously, I lived in NYC for over a decade and she's just as talented as top stylists there. This incredible woman knows everything about extensions and how to treat your hair so it either a) remains healthy or b) gets healthy. She's a great communicator and she actually cares, unlike some hair stylists. I'm admittedly nitpicky about my hair extensions, cut, color, etc...but I never feel like I'm a bother if I'd like something slightly tweaked. She's just like "yup, let's get it 100% the way you want it". And boom! It's done. Okay, I could go on all day about how fantastic this woman is but, bottom line: go this salon! You'll be in terrific hands with talented, caring people who know hair. Allana has selected a team of fantastic people to work at her salon - so if you can't get an appointment with her, you'll still be in good hands. Kelcee (who will probably kill me for writing this) seems like Allana's protege. She's on the ball. And special shout out to Allie, who (wo)mans the ship expertly & empathically. I highly recommend this place. read more

I've been to Extology two times BUT i recently went back for a partial highlight and haircut and had one of the worst experiences I've ever had at a salon. For context, I've been getting my hair highlighted for about 10 years and have never once spent more than 3 hours at the salon. My process is simple: i am naturally blonde but get dark roots in the winter so get partial highlights about twice a year to keep up the blonde base. At my most recent apt, it took 4 hours just to get through the foils. Then i sat for another hour. It Wasn't until 6 hours in that I finally got my hair washed. After getting my hair washed and going back to my seat, it was clear something was not right. My roots had a very clear orange tint and the rest of my hair was platinum. I immediately expressed my concern and told the hairdresser we needed to do damage control. After going through 2 more rounds of toner and gloss, i had officially been at the salon for 8 hours and didn't have results to show for it. Not to mention, i didn't even get a hair cut which i was supposed to. My experience was disappointing, and not once was there an apology made from the hairdresser or manager. The blame was put on me when i was told "i hadn't been to the salon in a while so there were no notes in my file" and "i have deceivingly thick hair which is why it took so long" and "this has never happened before." While they gave me a discounted price on the highlights, they still made me pay. After an experience like the one i had, i should have been compensated completely and i did not receive the response that i had hoped. read more

After the appointment that almost never was (thanks COVID, MBTA, and car trouble) I am OBSESSED with my cut and color done by Allana! I did a separate cut and color appointment and while both were a commitment, it was well worth the time and money! Allana is thoughtful, takes her time and really listens to what you ask her for. She's also super nice and fun to chat with while she is working her magic. The entire staff is so welcoming, inclusive and just downright nice. Cannot recommend enough and I will definitely be back!! read more

I usually go to a place in back bay, but wanted to try this place out as it is closer to home. My first mid-COVID haircut was an enjoyable experience with Kriscia. She was affable and very attentive to what I wanted. I usually let my stylist do whatever, but I appreciated her effort to meet my needs and attention to detail. My hair was long (just past mid back - thanks COVID) and I had 2-3 inches cut off, so I was charged for a long haircut. Website says $55+, and the total was $129. I was given a 30% discount for first service/neighborhood discount. Unfortunately, $129 + tip just isn't a reasonable price for me, even in Boston, for a basic haircut on a regular basis. Sadly, I won't be a regular, but am sure you will enjoy the service if you can afford it. Also, the guy at the front desk was so delightful and kind. Everyone seemed to be following COVID precautions to a T. read more

Allana is magic! She is brilliant at understanding your needs and solving with the best plan. I feel renewed. My hair had become so thin but now with extensions I feel like my old self with long thick hair. I've goEveryone at the salon is so friendly and professional. The space is beautiful and light filled. Great location, easy to get to. I highly recommend Extology. read more

I have been going to Alison for almost two years and couldn't be happier. I am in the process of going from darker to lighter hair and Allana and Alison have answered all my questions regarding the extensive process. I feel like I can trust them with my hair that they are doing the right thing. The only downside I have is that I think the price for the 15 minute blow out at the end of your appointment is pretty steep ($55). Aside from that, I have absolutely no complaints!!! The salon is so beautiful and modern and all stylists and front desk have a welcoming personality! read more

Kriscia is my stylist. Most people get the same cut over and over. If you look at your friends from high school, most still have the same cut. Listen to Kriscia -- she has great ideas for making you look modern and fun, fitting your personality. She's fun and bubbly -- and during last winter, came in during a blizzard. She's been at Extology for years and is dedicated to her clients. Thanks for making me pretty! read more

Great experience in the Salon!! So happy with my decision to come here!! I love the girls and Allana is wonderful and so knowledgeable. If you want hair extensions​ then this is the place to go to. The salon is clean and runs in a really productive and efficient way. I've been going there for a few months now and it is a really great fit! They pay attention to details here and really care about the health of your scalp and head. So many salons just care about getting you out, but this is an experience because the girls really care. The experience is incredible, they always offer lip balm​ and water to assure you are comfortable and happy. Haley is so sweet and such a great stylist and Shante is so kind and accommodating​. Yes they charge for a consultation​, but it is worth it. I would recommend Extology. FOR SURE! YAY. SO HAPPY!! read more

Extology is a luxury gem salon in Boston. I have naturally red hair that after kids and over the years has turned an ashy blonde. I decided it was time to change salons when my current stylist of 7 years moved out of state. I am very particular about my hair and stylist and followed my previous stylist from one salon to another. I read the reviews on Extology and made a consultation appointment for color and hair extensions. I knew I wanted Great Lengths extensions and during my search Extology came up as providing this service. After my consultation I decided to take a LEAP OF FAITH and made several appointments with Kriscia to transform my hair. Kriscia spent the entire day transforming my reddish blondish ashy hair to a spectacular blonde! A few days later she added 18" Great Lengths hair extensions, matching the color PERFECTLY (the extensions were a mix of 3 different colors). Extology sets you up with everything you need to care for your extensions. I have had extensions before and I am super happy with Kriscia's talent! I have been back for check ups and each time Kriscia blocks her calendar to ensure she has plenty of time to tweak my hair to perfection. I love it and would recommend Kriscia and Extology to anyone who is looking for anything from a simple hair cut and color to a complete make-over of your hair!! I work in corporate America and appearances are everything! I'm so happy I came across this Boston hair salon gem with Extology!! read more

I have been going here since the spring, and I recommend this salon. The staff is friendly, and extremely talented. Alison is a color expert! Always natural looking, and I feel great after leaving. At some point in near future I want to do extensions which is a specialty here, and every time I have been in for appt there is someone getting extensions. They look amazing, and I have watched the care and expertise that goes into the application that I would feel 100% confident in the service and results! read more

I found Extology hair salon by goggling "work well with thin hair" and "extensions" and this was one of many salons that had these services. However this salon had some great reviews and won the 2016 award for Boston's best hair extensions. I met with Allana, the owner, who was professional and understanding of my hair paranoia and gave me great suggestions and was honest that extensions for my hair wouldn't be a good solution due to its thinness. I ended up booking and appt for a cut and color and absolutely love what she did and again her understanding and patience with my hair. Her staff is outstanding, professional and very attentive to all the clients making sure you are comfortable offering tea, coffee and water while you wait or are processing I recommend this chic, clean and professional salon (which is right around the corner from north station) highly.. read more

Extology is an excellent salon with a laid back vibe. Everyone is very friendly from the moment you walk in to check in for your appointment with Shantae. Alison Pitty was amazing, friendly, and meticulous. She took time to listen to me and took notes about my cut for the next time. Alison also introduced me to some amazing new hair products during my cut. Took some time to get first appointment scheduled, but that's just a sign of a great salon - they are busy and in demand, but it doesn't feel busy or rushed when you're there. read more

Kelcee is the BEST! She kills it every time with my color and cut and somehow seems to know exactly what I am thinking. Love her! I'm obsessed with my hair every time I leave. So glad I found this salon. read more

I was able to get a last minute appointment for a blow out at Extology. From the time I walked in until the time I left the experience was very relaxing and enjoyable . Not overcrowded and loud like many other salons. Alejandro was very personable and made the time fly by quickly with great conversation. Most importantly he did a fabulous job on my hair . Thanks Alejandro ! I'll be seeing you again soon ! read more

Made an appt for tape in hair extensions. I've had these before and have loved them. I had my colour redone as I have some grey roots. They did s great job on my colour. Then did the tape ins Alana cut the tape ins and I can't even notice their in my hair very light. I love my new extensions. Will definitely be back. I was given a bag full of hair care products to help my extensions last. This was truly a great gem to find. read more

This is the response to the comment that Extology left on 1/25/19 to my original review: Dear Allana: 1) You are saying: "you never had an official consultation with me or anyone at my salon. Rather, you showed up to my previous salon location as we were closing". This is not true. I had an official appointment with you on October 12, 2017 at 7:15 pm. Here is a copy of your email: Monday, October 9, 2017 10:36 AM From: "Extology Salon" "appointments@extology.com" Dear Eugenia, This is a confirmation of your appointment on Thu 10/12/2017 07:15 PM Hair Extensions Consultation with Allana Fabrikant. If you are unable to make this appointment or need to reschedule, simply reply to this email and we will be happy to make any necessary changes. If we do not hear from you we look forward to seeing you at your scheduled date and time. Thank you. Have a wonderful day gorgeous! Extology 338A Commercial St Boston, MA 02109 www.extology.com 2) You are saying: "In accordance with our cancellation policy, this [cancellation of the appointment] was not done within the proper amount of time." As I said in my original comment, where you are charging for something that all other salons do for free you have to notify about this in advance. As a client-centric business, if you choose to impose an unusual charge for merely a consultation you shall explicitly communicate this to the client when they are booking the appointment - either by phone or in the appointment confirmation email. When I was booking my consultation appointment with you neither the person on the phone nor your confirmation email notified me that this will cost $100. Instead, you are sneaking this information into the policy. Why not say this upfront? You are in this business and you shall know that other salons in Boston do not charge for a hair extension consultation and that this is unusual to charge for that. 3) You are saying: "I go into depth with all of my clients about the health of their hair, what extension method is best suited for them, hair history, desired look, calculating how much extensions we would have to custom-order by measuring the client's dimensions, etc." When I had my official consultation with you on October 12, 2017 you did nothing more than other hair salons do. Everyone goes into depth about the health of the client's hair, what extension method is best suited for them, hair history and desired look and how much extensions they would need to order. I've been to a number of salons before (for example, Mario Russo, Shag, Love and Mercy, Cut-Splice, Salon Forty Four, FrancesRayJules, Aveda). There was nothing in your consultation that was different from theirs and would warrant a $100 unannounced charge. You shall go to these salons, get a free hair extension consultation and you will see it for yourself. You shall even try to cancel your free hair consultation in one of these salons a few hours before and you will see that they will not charge you $100. Dear Allana, I also wish you best of luck, but most importantly I wish you gaining a better understanding of how to treat well your clients and be transparent. It is not okay to do what you did to me and to many others who left similar reviews here about this. I urge you to come to one of the salons I listed and ask them to help you understand how to do business in a fair and professional way. read more

All about them. Small environment and small thinking. Laura with all her waving arms and limited speach informed roots and haircut would be $600. I can buy a sleeper sofa for $600. read more

Lauren is amazing! She has always done a wonderful job on my hair, and she is very attentive to detail. I came to Lauren with a coloring job gone bad and she has transformed my hair to exactly how I envisioned it to be. I can't say enough how great Lauren and Extology salon has been. You get beyond what you pay for here. Outstanding experience every time! read more

Alejandro did a great and efficient job cutting my hair! Everyone is so sweet and welcoming. I will definitely be returning.

I had my first appointment today and it was with Kelcee. I received quite possibly the best cut of my life! My hair was in such bad shape when I walked in, and I left with much healthier, shinier hair than I've had in ages. Kelcee is super friendly and kind. I really enjoyed my visit with her and the end results. I've scheduled a color visit next, and I can only imagine what it's going to look like, very excited! So happy to have found my new salon in Boston. Really reasonable prices with an upper end feel. read more

I was disappointed with my experience at Extology. I chose to go to Extology because of their many great reviews online. My experience was far, far from a 5 star review. I initially went to go get a hair cut & color consultation towards the end of August. The haircut was fine, and cost $60.00. The color consultation was quick, and the stylist just said because I do not have grays, there is no reason for her to do full cover, just an all over gloss. I booked my appointment for Sept 04 at 4pm. The day before my appointment at 8pm, my flight back to Boston got cancelled. It was Labor Day weekend and airports were backed up, so I immediately e-mailed Extology and let them know the situation. The next morning I get a call saying I will still be charged 50% of my total because it was not 24 hours. I understood the cancellation policy, but due to my circumstances I was hoping they would just let me reschedule for the next day so I could get my color taken care of. The lady I spoke was extremely rude and said there was no budging, I could re-schedule, but I would still be charged 50% for this appointment. Shortly afterwards, I checked my bank statement and I have a charge for $88.00. The cost of all over gloss was $80.00. I called twice, no answer so I sent an e-mail back asking what the charges were for. I will spare all the details in a high level version: wrong things were added to my account, my haircut that I got in August was charged again, wrong information was told to me via e-mail, several mistypes of services, charges were added to my account that I NEVER discussed or agreed to, pricing was literally just arbitrary and all over the place, and to top it off the person I was speaking with was completely nonchalant about the entire situation. The only thing they did through this whole process was fix their OWN mistakes they were making while talking to me, and my charges were still wrong. It was such a huge waste of time. After numerous e-mails back and forth and them making huge mistakes, my card still had a $67.00 charge at the end of the day. I have since disputed this charge with my bank under fraudulent CC charges with the e-mail thread attached and made sure no other charges from this company be approved to my card. I have no doubt the stylists at Extology do a good job, but the management is awful and greedy, and try to screw you out your money for no reason. I would have certainly come back a day or two later to get my color had they not been so shady, but I'm actually glad I now know to stay far, far away from this place. read more

Peaceful environment, friendly staff, lovely experience by a true professional who gave me a great cut and fun blow out. And I consider myself quite hard to please... read more

I have seen Lauren 3 times and have been happy since the first visit. Even though it was hard for me to explain exactly what I was looking for yesterday, she listened closely, and I left the salon feeling and looking great. As a redhead, there is nothing worse than going sandy grey and not being able to find a colorist that can recapture the original red. Red is VERY hard to do right. I have been at salons in NYC, up and down Newbury Street and around Harvard Square for the past 30 years (and needing to cover the grey for the past 10) and Lauren is the best colorist/stylist of the group. If you're a redhead or want to be a redhead, go to Lauren. The new salon is beautiful and the owner and all the other stylists are wonderful. Love watching women get hair extensions. So methodical and worth the $$$ - the results are amazing. read more

Everyone here is just amazing. I have never had a bad experience with a single person there, and I always get compliments afterwards. I see Allison, who is 100% a color queen, and I always get so excited before my appointments. It's easy to book an appointment, the front desk is always friendly, and my hair always looks great. The prices are a little steep, even for Boston, but, 1, you get what you pay for, and 2, I only go in for color a couple of times a year and a trim one or two more times than that, so it's worth it to make sure that my wants and needs are being noted. Plus, I know they have a lot of extra costs right now to be in line with CDC guidelines. Right now, they are doing such a great job of keeping everything clean and sanitized even though I'm sure it's made their job a lot harder. I tell everyone to go here! read more

I cannot say enough about this salon - Allana is amazing. ! She transformed my daughter's mistake of a short haircut into a beautiful long head of hair that looks completely natural. She took hours (13 to be exact) to make sure everything was perfect. It isn't an inexpensive process, but the result was worth the cost. I had my hair cut and colored by Alison P., and I love it. Everyone that works at Extology is nice, no snooty attitude, no pushing products you don't need. Highly recommend! read more

I couldn't be more pleased with my investment in hair extensions. Worth every penny. The entire process was explained in great detail by Allana and I felt educated to make an informed purchase decision. The new salon space is industrial chic and the staff are welcoming, helpful and pleasant. My hair looks amazing... for the first time in my life. I get compliments everywhere I go!!! read more

I just had the best visit to Extology! Their new location is absolutely fabulous. It was super easy to make an appointment and they were very welcoming when I arrived :) I got a haircut and blowout with Alison who was very warm and welcoming and did a fantastic job - I will certainly be back very soon! read more

I really wanted to like this place as it Is so convenient but I have had two appointments in the last 6 months and both we're disappointing. For a start it's incredibly difficult to make and appointment here and changing something is a nightmare. Their booking system is archaic and problematic. When I got to the salon, the space is really nice but the staff all have an arrogance about them - most of all the owner Alanna is quite rude. The service is also pretty poor - my haircut was rushed and the stylist had no interest in consulting with me. What is unforgivable though is that when I got a single process color, I left with brown dye marks on patches of my forehead and cheeks. Dreadful. Definitely go elsewhere. read more

So for the past 7 years I have been having Allana at Extology put hair extensions in my head. I have never been happier in my life. My hair looks amazing and I get a ton of compliments on my hair and the best part my real hair is growing and is so healthy! She is amazing! I reccomend people to her daily! She is the best hair stylist I have ever come accross! I would be lost with out her! Love her and everyone at Extology! The atmosphere is so inviting and makes me feel like I am at home! Warm vibes all around! The best part about coming to Extology especially post pandemic is that you feel so safe! read more

So so incredibly overpriced - $600 to change tone of blonde from warm to cool. To clarify - was already blonde before service. Also took 4+ hours. Never never again. read more

Came in for an extension consult and was very disappointed with the result. Instead of answering my questions about clip-in hair extensions, the stylist instead tried to steer me in the direction of getting permanent extensions even after explaining to her several times that i was not interested in doing that. Was not informative at all and certainly don't feel like it was worth spending $100 on. Didn't realize i was spending this amount of money to be told that the "salon doesn't recommend using clip ins" when they advertise them on their website. read more

You pay $50 for a consult to find out they will cost $2600. The stylist was nice but the hair pieces I could see them attaching to someone didn't look of the best quality. read more

Extology exceeded my expectations! They were polite, welcoming and professional. My hairdresser in particular was amazing and I won't hesitate to go back or recommend them to someone else! read more