I have been going to Joi since it opened about 20 years ago. The owner,Erica, hires and manages the best staff, who provide the best haircuts and other hair and salon services in a relaxed, friendly and professional environment. Thanks, Erica and staff, for making me look and feel my best all these years! read more

Keri gave me the best haircut of my life!!! I was nervous to try a new style again because the last time I got layers a few years ago was a disaster. Keri did the most amazing job and I have never loved a haircut like this before read more

So I was going back and forth on whether or not to leave a review. I had a decent experience at the salon, I just didn't feel like the hair stylist understood what I wanted even after explaining multiple times. I saw Jenn a couple weeks ago and told her I wanted a really ashy blonde balayage. My hair had been balayage before so we both agreed a good step would be to touch up my previous balayage and add in some low lights to break up the blonde as I'm a natural dark brunette. What irritated me is Jenn argued with me on the color I wanted. She said 1) she was worried about damage which is fair but 2) she thought a different color would suite my skin tone better. I told her if damage was a concern I'm ok going darker like a light brown that is really ashy however, she still ended up toning my hair to a yellow blonde color. It's been a couple washed and I hate how it looks. You can see at the top where she touched up the balayage it's very much so a orange color and contrasts with the previous ashy blonde color I already had in my hair. Overall , for how much this salon costs I would not go back. read more

Joi Salon - Balayage after a couple washes - Hair Salons Near Me - Boston, Massachusetts

I got a full balayage here a few months ago and the results were gorgeous!! Can't wait to come back.

This was my first time in so long getting my hair cut at a salon. I didn't get a haircut for the entire pandemic and was ready for a change after getting fully vaccinated! Rodolfo cut, balayage, and styled my hair. It looks so fresh! It's such a great cut for my face and it's a low maintenance style, which is what I was looking for. Rodolfo really listened to what I wanted and he DELIVERED! Will be back! read more

Joi Salon - Before and after - Hair Salons Near Me - Boston, Massachusetts

I started coming here a few months ago for Jenn. She fixed my hair which was poorly highlighted and gave my hair a nice shape. My hair hasn't been this healthy in a long time and I have years of peroxide in it! She is really talented gave me the perfect blond color. The staff here all very hospitable and friendly. I highly recommend...the others I've seen leaving look beautiful...very talented staff! read more

Just got my hair cut and glossed at Joi Salon with Rodolfo and I can honestly say that this was my best (ever) hair cut experience. Rodolfo understood exactly what I wanted and I am falling more and more in love with my hair every day. Everyone I spoke to at the salon was so kind and created such a positive and relaxing environment. Rodolfo was so thoughtful and taught me how to style my curtain bangs and showed me exactly which product to buy to best suit my new style and after using it for a few days, I am SO glad I listened to his recommendation. There were only two stylists on the floor at once so I felt very COVID safe. The salon was super cleanly and I think they are doing an amazing job going above and beyond with following COVID guidelines which I so appreciate. Overall amazing experience! read more

Joi Salon - Hair Salons Near Me - Boston, Massachusetts

I booked my appointment on Joi's website with Kelly for a cut, balayage, and conditioning treatment. I had never been to the salon before and it was my first time getting balayage. Kelly did an amazing job on my hair. She asked many questions to make sure she knew exactly what I wanted out of the appointment. I showed Kelly a few sample pictures and told her to run with it and to decide what looked best. I trusted her to make me look beautiful and she prevailed!!! It was truly evident that she loved what she does. She's an amazing artist and person. I can't wait for my next appointment with her. read more

Joi Salon - *Before & after* Balayage, cut, & conditioning treatment with Kelly - Hair Salons Near Me - Boston, Massachusetts

I have never written a review but after my experience and call with the receptionist I feel inclined to. Do not waste your time or money here. I got a Brazilian blowout and within 3 days it faded out completely on the hairline. I went back after a week and they touched up the hair line and then two weeks after that it completely faded out of the rest of my hair. I called asking for a refund because now I have to go somewhere else to get it fixed. I told the receptionist I've gotten plenty of blowouts done before and they last much longer than 3 weeks. I said that I was at the beach and my hair was extremely frizzy from the humidity and she asked if I went in salt water and when I told her I had she said I wasn't supposed to go in salt water because it strips the treatment. She spoke in an accusatory tone like it was my fault. When I said no one told me this (not even the person who did my treatment when I told him I would be going to the beach) she rudely claimed that I should know that if I've gotten them done before. She said a refund wasn't possible because it wasn't technician error. The treatment wore out before I event went to the beach, so blaming it on salt water is a little ridiculous. The fact that I even had to come back a second time should show that it wasn't done right. She also said I can't be refunded because I already got it touched up "at no cost to you" in a tone of voice that was acting like she did me a huge favor. Obviously it was at no cost since it didn't work the first time? She said if I wanted the frizz out or straight hair I should have done a different service, even though their description of the blowout literally says: "The only smoothing treatment that can be customized to keep curl and lose frizz, or to achieve a sleek and straight result." I have had two friends who have been here and they both advised against going, but I went purely for the convenience factor since I live nearby. If you live over here I suggest going legitimately anywhere else. read more

Words cannot describe my joy after my most recent appointment at Joi Salon with Jen! I started coming to Joi and working with Jen about a year and half ago and every service and visit has been better than the last. My very first appointment I wasn't sure what I wanted but knew eventually I wanted to dye my hair purple. Jen had worked with me through my color journey going from a mousy light brown to this beautiful shade with variations of red and balayage along my path. Coming to Joi feels like coming in to hang out with friends because everyone on staff is so personable, kind and welcoming. The entire team, not just your stylist, get to know you and it feels like you have a group of personal cheerleaders to celebrate life's good moment ma and lend in ear during the rough patches. This is all just an added bonus to top notch services where the stylist take the time to educate you to reach your hair goals and keep your hair healthy. I cannot recommend them enough. Thank you!!! read more

Joi Salon - Hair cut and color - Hair Salons Near Me - Boston, Massachusetts

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I went to see Kelly to have a full foil and blow dry. I came in with a GiltCity so maybe this was a mistake, but the service was absolutely horrible. I came in wanting lighter hair and I came out with darker hair! The color was absolutely nothing like I had asked for and to be completely honest it was an absolute waste of 3 hours. I brought photos and was as descriptive as possible so not sure where the disconnect was. Kelly was also very rude the entire service. As if I was bothering her by just being there. When I expressed how upset I was they said I could have her redo it which was ridiculous as it clearly didn't work out the first time. Also who wants to have all those chemicals ruin their hair?? They said they would try and refund the Giltcity but ended up doing nothing. Maybe the other stylists are better but stay far away from Kelly. read more

Absolutely in LOVE with my bob cut by Kelly! I have been going to Kelly for years now, and she never disappoints. In addition to her kind and bubbly personality, she is a brilliant artist and always executes exactly what I ask for. I appreciate her attention to detail and care she takes to make sure she is giving her client what they want. Additionally, Joi Salon was incredibly clean and safe and following all guidelines. Thank you for everything, Kelly and Joi Salon!! read more

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I'm from out of town and needed a hair cut for over a year. The booking process was simple, fast, and exactly what I was looking for. I had the fortunate chance of being paired with Kelly, and I couldn't be happier. She made sure with every step that I was getting exactly what I wanted. To be honest, I've never had such a clear consultation. I also felt completely safe with their sanitizing and social distancing process. Highly recommend! read more

My faith in hair salon's has been restored!!! Such a great vibe, experience and a beautiful salon - from the second I walked in I felt super comfortable - I had Keri and I cant recommend her enough!! I'm very hesitant about letting anyone cut or do anything to my hair after past bad experiences but Keri reassured every worry, asked so many questions/consulted (I went in for a cut) to get exactly what I wanted and delivered!! After being scared of going to a salon again for the past 2 years, I can say now Keri and the Joi team are 10/10 and I will definitely be back!!!! read more

I was visiting Boston on Labor day weekend and desperately needed a haircut. I booked online for first available person (Brian) on a Thursday afternoon. It seems like a nice salon but it was the worst cut I've ever gotten. I asked for a short cut which was fine but it was the chunk of hair cut out of one side that was terrible. At the time, I let him style it even though it was a combover from one side to the other. Once I got home and started styling my hair the way I usually wear it, I discovered the chunk of hair missing. I took a picture but can't seem to post on this review. Thank goodness I have my own scissors because I had to do major damage control on my bangs and side to even it out to look fairly decent. I am mad every time I look in the mirror. For the $85.00 I spent on this haircut, I would have been better off going to a Supercuts. read more

You guys, I can't speak higher of Kelly at Joi Salon. I went out on a whim to Joi after browsing instagram, and I came to her with (what seemed like) a disaster haircut that happened two weeks prior. I explained how I felt to Kelly and what I was actually hoping for in my result, and she made me feel SO incredibly comfortable and confident. She walked me through how she would fix the terrible cut I had, and gave me advice on what would look best with the given circumstances. She also just has the calmest personality, which was so warm and welcoming. I will 100000%% be going back to her! read more

Horrible experience here (see *after* pictures from an appointment). blondes w roots beware of Amanda L. Booked: gloss & cut Stylist: Amanda Leaman Days since appointment: 10 The first thing I said in her chair that my main concern was my dark roots - that my light blonde hair was grown out. I was nervous about going ahead with the gloss we had booked because I felt this wouldn't affect my major concern. (Usually a chat with stylists at the beginning is a collaborative process, where we decide how to proceed together.) Amanda L. proceeded to gaslight me and say I didn't even 'have roots', and did the gloss anyway. In her defense, she mentioned she didn't want to lighten the bottom of my hair that was damaged (I agree - it's very damaged). I so shocked that she was telling me i didn't have roots ( note: I have grown out, dark brown roots against light blonde hair) that I started to question whether I was seeing my own hair accurately. The 'gloss' did nothing-- no added shine, or overall tone change. I'm not about to play along with the 'emperor has no clothes' thing - I see my hair every day and I know if it hasn't changed. She decided to book me again in ~two months~ for another *gloss*, which again, would not address the grown out roots. This highlights how much she's disregarding the root issue. (edited w updates): I messaged her privately to say I was upset with the results of the appointment (read: no change), and that my hair was still in a bad state. I sent her a picture of my hair to remind her. Her reply was --and I kid you not --- 'your [hair] looks nothing like the pictures you sent me '. So again, gaslighting. I had to go back and forth with her to confirm was indeed my hair. She ultimately maintained that she did nothing wrong - she replied that the only way to lighten my roots would be to do a balayage. I completely understand the root-y balayage look is popular, but based on previous root appointments I do *not* believe that the only way to address roots is to do another balayage (which tends to give a pretty root-y look in general) . She took advantage of the fact that I don't know a ton about hair/color to 1) convince me to do a gloss that I didn't need (and book for another!) and 2) to try to tell me some bogus argument about a balayage because she thought I wouldn't understand. This was a horrible experience. read more

Joi Salon - Hair Salons Near Me - Boston, Massachusetts

I've been a client of Joi Salon for many years and a client of Tricia's for even more years. Tricia is extremely accommodating with all my whims and changes. I am always complimented, even by strangers, on my color and cut. My hair is short and my style grows out perfectly between visits due to Tricia's skilled efforts. I am never disappointed when I leave the Joi Salon after my appointments. Tricia is an amazing stylist and an awesome, caring person. Joi Salon is a very inviting place. Erica and the staff always take to time to say Hello and make you feel very welcomed. All the areas are super clean and spotless. The new redesign of the salon is filled with natural light and warmth. Joi Salon is the perfect place to sit back, enjoy the atmosphere and relax knowing you will receive exactly what you want. read more

I have been coming here for three years now at the recommendation of one of my best friends when I first moved to Boston from NYC. I have been seeing Amanda at Joi ever since that first visit and I couldn't be happier. She listens, she's patient, and she delivers!! I had also never in my life colored my hair until going to Amanda because I was so nervous that I would hate any color in my hair. I first did balyage with her two years ago now and I've continued to do it every 6 months or so. I literally get compliments from strangers about the color of my hair. I got married last month and had asked Amanda to do my hair and my bridesmaids the day of the wedding. All of our hair turned out perfect and held for the day/night. There was also a fire at our venue (LOL) while we were getting ready and Amanda acted not only as a hair stylist but also as a friend, calming me down. The sunny day quickly turned to wind and rain and Amanda was legit down on the rocks with me fixing my hair in between shots with my husband. She touched my hair up again before the ceremony, and again after! She was such a huge part of our day and if it weren't for her, I KNOW I wouldn't have been as happy with my hair/the pictures during our outdoor stormy wedding day. She was the real MVP. If you are on the fence about coming here- do it! Everyone at the front desk has always been really nice and helpful and I have never left with a haircut or color I wasn't completely satisfied with. read more

If you want THE BEST Balayage.. book an appointment with Amanda! (And noo, I'm not biased bc we share the same name lols) She will give you exactly what you ask for and then some!! Super talented hair colorist that I definitely recommend. The salon is friendly-staffed, clean, and easy to find- right near the water. read more

To say I had a massage yesterday is an understatement. I met with massage therapist Joanne Halpin yesterday, told her the discomfort I was experiencing in my back and neck region. She asked me a few more questions, then we were ready! Now I've had many massages in my day usually the nice relaxing kind or if I do deep tissue and it usually hurts. This time I had pain and we needed to tackle it. Joanne slowly but surely was able to give me some relief. She's not shy about props either, a sash, heat over my stomach area, I was in total relax mode. Her style is magical, she truly was able to work out my knots and left me in a enchanted state. I also want to add her massage room is heavenly, perfect massage table, lots of blankets, soothing music....and so quite! Thank you Joanne, I WILL be back!! read more

I recommend Liz for waxing (brows and brazilians) to people who aren't comfortable with the whole process of getting a brazilian to those who have never had one. She's the most professional esthetician I've encountered yet. From what I can remember she's a bit more pricey than your standard $50 brazilian, but it really is hard to get one for that price these days. One problem I've had (which is really a product of her popularity) is with the time slots...there are only a couple of post 5pm appt slots (if any at all) and those are always booked. I'd suggest booking Liz on Saturdays if she's available then. Also, I dunno about you ladies, but when I get a brazilian, I expect them to get everything. EVERYTHING. I want to be doing some crazy acrobatic moves and if I'm not, then frankly there's no way they can get it all. Well....let me just say....my knees never touched my chin. I would've liked them to. read more

Updating as of 5/12--I'm removing a star only because everyone I've seen over the past 6 or 7 years has left in the past few months and I can no longer personally vouch for anyone--not to mention it feels like Joi made absolutely no attempt to keep me or help me transition into new staff (their loss). If you are new in town, I'd still give this place a try if you need some place to start. If you're like me and hold everyone else up to Edna's amazing standards, you can find her close by at Mitchell John Salon http://www.mjsalon.com/. --- I've been coming to Joi for several years now and love it. It's the perfect combination of laid back and classy--the services are top notch and the treatment and pedicure areas are cute and comfortable. The best thing about Joi is that unlike some other swanky salons I've been to, I don't get that snooty once-over like I'm a warthog if I show up looking a little disheveled after a hard day. The staff are great. I see Edna for my hair--not only is she a kick-ass person, she also does great long layered cuts and I completely trust her suggestions for both new styles and color. I went to Liz Johnston here for all sorts of waxing and facials until she recently left to start her own business (I found her! she's moved down the street-- check out solacewax.com). Melissa does a fabulous job with nails and they always have a good selection of color, including trendy colors. If you live in the area I would absolutely recommend Joi for any service. Definitely the best salon in the area. Oh yeah, and Jess rules too...she's the one you'll probably talk to if you call to make an appointment. read more

This is only based on Joi's waxing services by Jill. She's awesome, funny, and good at what she does! Joi has a really nice space that is bright, clean, and has a relaxing environment. I would definitely come back here for their spa services and will continue to go for waxing. Also, it's pretty easy to get an appt for waxing the day of! read more

I just received a facial from Liz and it was great. The most impressive part of the facial was that the extractions were fairly painless. If you've ever gotten a facial, you know that's not often the case. The salon was clean, everyone was friendly, and punctual. And the location is nice; a stroll through the North End is never a bad thing. read more

I went in for my first facial yesterday with Jill, and have to admit that I might be hooked. Jill was friendly and really great. She asked me about skincare routine and listened to any questions I had. The facial she gave me was amazing despite some pain during the extraction process which was expected and normal. When I got home and inspected my face more closely, I could definitely see a difference. When I washed up before bed last night, my skin was soft and fresh and noticeably better from before the facial. This was my second time at Joi Salon (first was a massage) and I have been happy during both visits. The rooms are clean and quiet with nice calming scents and music. Everyone is friendly and overall I've been pleased with their service. read more

Came here the morning of a very big event. Kelly Ann did my hair and went above and beyond what I actually had booked but desperately needed. I left so happy with my tone and blowout and will definitely be back. Salon is super clean and stylish and the products they use are awesome too. My sister also got a blowout with curls and she left looking fantastic. Overall an awesome experience here and would definitely recommend it to anyone in the area! read more

I vowed to follow Liz Johnston if she ever left Joi. Well, she did and I did. She's now at Solace Wax right nearby (check out my 5-star rating of her new spot), I still highly recommend Joi Salon for other services though. They have incredible hair stylists, masseuses, nail techs etc. and they're very professional. The staff are always friendly and are willing to do what it takes to make you happy. read more

I came in for a haircut (Amanda)...and the woman who did my hair spoke to me in the most condescending way. I was truly appalled by her attitude, tone of voice, and rude remarks throughout. I will never come back to this salon - and I am so disappointed that I spent my money here. read more

This review is loooooong overdue. I had been in search of someone to help bring me from a long dark style to a short balayage light one fir a long time and Breanna was INCREDIBLE. I had never had short hair before and she supported me through the process and gave me her (extraordinary) advice. I could not be more obsessed with how my hair has turned out the two times I have gone to her and recommend her to everyone! Best experience I have ever had. read more

I had my first facial experience here. Jill did a fantastic job - my face looks great! She personalized the facial to my needs and explained what techniques I can use to keep my face looking great. I will be back for more! read more

I have had my hair done at Joi several times and I'm pretty convinced I will go there again soon. When it comes to my hair I'm definitely not the easiest customer to work with; I'm quite conservative - I like things to be done in a certain way, and I will not let the hairstylist make me her/his guinea pig. If I ask for a trim that's exactly what I mean. Lindsey, who recently colored and cut my hair did a really great job. She made great suggestions on the cut, did awesome job highlighting my hair. I won't hesitate before making another appointment with her. read more

I highly recommend Kelly! I moved to Boston two years ago and I tried a few places that I didn't like until I found Joi and started getting my haircut with Kelly! She's nice to chat with and does a great job. Friendly staff and the place is clean and modern looking. read more

I went in last week for a new cut with Rodolfo. In addition to a much-needed trim, I was feeling bold and asked for a new blunt bang. I figured I would hold off to get the feel for the new cut before writing a review. Rodolfo was excellent and listened to exactly what I wanted. I was over-the-moon happy with the result on my way out, and I still remain a very happy customer. I will be returning to the salon for all of my future services! read more

I have had mixed results here with my hair coloring (one person I loved, another person I had I hated the color), but I have always had excellent haircuts and I have to give a 5 for Liz and her waxing! Liz is such a great person for making you feel relaxed. She is very conscientious about keeping your comfortable and she does all the little things that need to be done to reduce/deal with discomfort (such as pressing with her hand right after pulling the strip - sadly, not everyone does this - and warning you when she's about the pull a particularly sensitive spot). I also find her very friendly and caring about how you feel with the results. Also, to Liz and Joi's credit, the room where they do the waxing is very clean and comfortable. [I went to a place in Charlestown once where the waxing room was this tiny little space with an itty bitty sink. I felt so unclean afterwards and never went back. ] The receptionists at Joi are quite welcoming and professional too. It feels like a nice, high quality salon. The biggest down side is that the park around Joi Salon is horrible. I once got a $50 ticket for being at the meter to 6:10 (after 6 it becomes resident parking only). Every other time I'm often stuck parking at the ~$10 lot across the street from the salon. read more

1st time here. Loved it. Friendly staff. Very clean facilities. Jill was very professional. Unfortunately, I didn't tell her that the wax was a little too hot and I got a very mild burn. My fault for not saying anything. Despite that, the waxing was on the less uncomfortable side which made me happy. I would definitely still go back, but just speak up next time. Look forward to coming for a haircut in the near future as I'm pretty sure they are the only Bumble and Bumble certified salon in Boston. :) read more

This place is fantastic! It's super clean and professional looking. The girl at the desk even charged my phone for me while I had a fantastic wax with Jill. I first tried a brazillian wax elsewhere years ago and it was so terrible I never tried again. I was headed on vacation and really wanted to get a great wax so a friend recommended Joi (she's been going there for years). I got my wax with Jill and she was great! She makes you feel super comfortable, we were just chatting and laughing through the whole thing which is great since it's not the most comfortable thing in the world. It wasn't super painful though, mostly hard wax and some strips, it really didn't hurt too much and was over pretty quickly. I definitely recommend Joi and Jill in particular, the wax looked great, I had a fantastic vacation and I will definitely be back! read more

Post COVID: Had an amazing experience here at Joi Salon. Everyone was friendly and hospitable. They take all necessary precautions including limiting number of customers, wearing facemasks, and utilizing plastic coverings between chairs/stations as well as sanitizing after each cut. Jenn was great, highly recommend getting your hair cut with her. Give Joi salon a shot, it'll be worth it. read more

About this time last year I received word that the stylist I'd had for literally half my life abandoned ship. I was sporting a full-on pixie at the time and needed a haircut rather soon. Hello, panic! Since my former stylist was way out in the suburbs, I viewed it as an opportunity to find a closer one, and maybe one that didn't have as many elderly clients. Oh, the possibilities are endless. After poring over numerous salon reviews I bit the bullet and gave Joi Salon a ring based on its positive reviews and location. I was paired with Briana and started counting the days until my first appointment. Full disclosure: I find fancy salons rather intimidating and I honestly had never set foot inside one. However, I was warmly greeted upon entering and was immediately put at ease when I met Briana. She is an absolute sweetheart! What I loved about that haircut (and all subsequent ones) was that it wasn't a passive experience where I sat quietly and she cut. During that first appointment we chatted about my current hairstyle, what annoyed me about it, and what I'd like to change. And even during the cutting process there was constant dialogue and she was more than happy to take more off the top/back, add more texture, or whatever I requested. As a result, every single haircut was a success and I always received many compliments. Joi Salon itself is a bright and pleasant albeit bustling little salon. All six closely-spaced stations were always occupied, which makes it a tad noisy and chaotic if you're looking for a more relaxed salon. Everyone I encountered was always courteous from the front desk ladies to the other stylists. Their prices are on par with those of other salons in the area, with Briana's price being on the lower end. ($60 which then jumped to $65 earlier this year.) While I loved my pixie, I'm in the process of growing it out so I haven't been to Joi in several months. However, I thought it was time to give a "shout out" to Briana and her amazing work. I highly recommend making an appointment with her, especially if you're looking to go short. You'll be in good hands. read more

Arianne did a beautiful job on my hair a couple of weeks ago! I got a haircut and blow dry on very long hair. It was my first time in the salon - I booked the day of online and was in and out of there in under an hour! The place was cute, the people were nice, and I would recommend it to others! My haircut is doing well presently and looks good with different styles! read more