I have Frontal Fibrosing Alopecia and am losing my hair. I never expected this journey to be so…read moreemotional or to be so depressed. I never want to go out anymore or even go to work with my hair loss as I was embarrassed and ashamed. In looking for a solution, I came across The Salon at 10 Newbury. I started with a virtual consultation with the owner, Patricia Wrixon. Pat was INCREDIBLE and was so understanding and supportive! I booked an appointment and because I live more than 6 hours away, she booked me on a Thursday morning, allowing us more than enough time to find the correct hair piece, overnight ship it, color and highlight on Friday and cut and blend with my bio hair Saturday along with teaching me all about the care of Follea hair pieces. Living so far away, Ashley (Office Manager) and Sara answered endless questions and emails. They ensured our trip was pure perfection. When we entered the Salon, the staff is amazing at Covid precautions as well as assuring you are seen in a private space due to the emotions of hair loss. We were offered coffee, americano, espresso, water and were catered to like royalty. Pat even helped us find the most amazing place to have dinner that evening! I am deathly afraid of going bald and the texture of my hair has drastically changed. Because of this, my husband and I decided I would purchase a Follea topper and a Follea wig that match; therefore I can wear whichever I am more comfortable in at the moment and no one will be the wiser! Not only did Pat not oversell, she was quick to point out that we did not have to decide that moment. By purchasing two pieces, it never dawned on me this meant twice the amount of work for Pat, the amazing guru of color, Michelle, and the fantastic hair cut/blend Agi!!And yet, they ensured that we had everything including education before we left on Saturday and had both pieces that match perfectly!! The pictures below are the follea topper. I am over the moon about how this blends and cannot say enough about this salon. They are not just helping you feel beautiful again, they are helping to give you back your life. Do not hesitate to make your appointment today. You will NOT be disappointed!!! Thank you Pat, Ashley, Sara, Michelle, Agi and team from the bottom of my heart!!! Karen

I was put with a novice hair stylist and she had no idea what she was planning or doing. Waste of…read moretime and money.

I had a wedding to go to and needed a last minute blow dry/ styling appintment. I called extrology…read moreand they were so flexible with my schedule and were able to accommodate me without hesitation. I arrived and they greeted me warmly and introduced me to Alison who would be styling me. She asked for my input on how I wanted my hair to look and she executed perfectly! She even offered to curl it after she blowed it out, and after I mentioned my hair usually doesn't hold curls well, she made sure to add the right type/ amount of product to make sure they would hold throughout the wedding while still having a natural, lightweight feel. And that's exactly what happened! I will definitely return for any future styling needs, thank you!

This was my first time ever getting hair extensions. My naturally fine (greying) hair was a mess…read moreafter over a year of not going to a hairdresser during quarantine. I was ready for a change, especially leading up to my wedding in the fall. I did a ton of research online before choosing Extology. When I arrived, I met Alec at the front desk, who is super nice and helpful. I met Kriscia during the initial consultation where she explained EVERYTHING! She answered my many questions, often demonstrating how to do something on her own hair to make sure that I understood. Because I was a first-time client, she did the color in a separate session before the extensions so she could see how the color looked in my hair to make sure the extensions she was going to order matched perfectly. Even after JUST the color, my hair looked great. The next session was for the extensions and cut. It takes quite a while to do the extensions, but I was able to get work done on my laptop (they gave me a lap desk to use) during some of the time. Kriscia is amazing about explaining things and setting expectations, double checking that I understood how much she was cutting off the length and things like that. Hair extensions require more work to take care of, and Kriscia explained all the details on how to do that. At the end, my hair looked absolutely amazing! It looks completely natural and beautiful! My fiancé was so impressed. The next day I had an appointment with my wedding make-up artist and my wedding hair stylist (two separate appointments). Both of these women (who are in the beauty industry) said my extensions were the best they had seen!

The worst experience I ever had in this salon. Like she was doing first blowout in her liferead more

After having tried tons of salons in Mass, this one, has me convinced to become my go-to! I went in…read morewith a very vague idea of what I wanted. Not only did Graziella do a fabulous cut and blow dry in 30mins, she was also helpful with suggesting hair products and techniques for managing my hair. The cost is of course steep, but you get your money's worth!

Ask for butterfly cut and side bangs and very pleased with the results.. amazing…read more $60 for wash, cut and blow dry.

Ecco beauty is amazing- I felt welcomed,comfortable and at ease at the salon. Tammy gave me a…read morephenomenal perm with my stick straight hair; I didn't feel like my hair was being burned off or damaged through the process. Even better, I came back in a panic a few days later because I wasn't sure how to maintain the curls- Tammy showed me how to blow dry and style my hair, and even gave me the curl product she used to take home free of charge. Thank you Ecco!!!

I can't recommend Brooke enough! About a year ago, I came to her after six years of bleaching and…read moredyeing my fine hair blonde, and it was in awful shape. I had so much breakage, and my hair felt damaged beyond repair. I honestly had no idea what to ask for, I just knew I wanted healthy hair again. From the moment I sat in her chair, Brooke knew exactly what my hair needed. She recommended a color correction to bring me back to my natural strawberry blonde and enhanced it with the most amazing red/copper glaze. The result was even better than I could have imagined. In just one appointment, she completely transformed my hair into something I genuinely loved again!! A year later, I'm still obsessed with the color, and my hair has never looked or felt healthier. Brooke is so talented and truly cares about the health of your hair, not just making it look good for one day. If you're dealing with damaged hair, color correction, or simply don't know what direction to go with your color, trust Brooke. She is a true expert, and I wouldn't trust anyone else with my hair!

Talented, but uses charm to manipulate and overcharge. I…read moreappreciated Brooke taking me last-minute after I flew in on a red-eye from California, but the experience was highly unprofessional. I arrived at 10:20 AM for a 10:30 AM appointment, waited 25 minutes to be seated, and was stuck in the salon until 6:00 PM. During the consult, she uncomfortably told me my hair looked "so dirty" (knowing I just came from the airport). She suggested a $40 scalp facial, but when showing me the quote, she had secretly upgraded it to a $125 "Luxury" version without asking. Exhausted from no sleep, I just went along with it. She will talk your head off using charming tactics to aggressively upsell you. She complained extensively about her personal financial problems and her $500/week chair rental and that really threw me off as a client. No hairstylist should be making that the client's problem! Your money issues are not my problem Brooke. Been there and it sucks but I don't push it on others... My bill ended up at a staggering $530-the most I've ever spent just wanting a fresh cut and color. I was honest and told her I couldn't tip more than what I have given because the total was so high. She easily could have rectified the situation by removing the unauthorized $125 charge, but she didn't. Brooke has genuine talent, but she needs to grow up professionally. I gave into my people-pleasing tendencies here, but I definitely won't be back.

Zena is truly amazing. I had been searching for someone who could achieve an ashy gray tone to…read moreblend my grays, but no one had been able to lift the brassy orange undertones in my Asian hair with permanent color--until Zena. She not only got it right, she did it beautifully. My first experience with her was wonderful from start to finish. She was patient and attentive, even when I arrived late due to parking, and she kindly took the time to help me find a spot. I'm so grateful for her care and expertise--highly recommend.

I wanted to give 5 stars but I realized when I washed my hair, so much of my hair has been chopped…read moreoff and I paid a lot for this service as I was told to maintain my hair length, it will be $400, but my hair length was not maintained. A lot was chopped. Like an inch or two. If it weren't for that, I would have given 5 stars, but this is a pretty big deal that I was told to keep my hair length, it will be $400 and to chop it off it will be about $300 but my hair was chopped and I still managed to pay $400. Another thing is I didn't like the way my ends were trimmed. Yes the color is very nice though. Sam did my hair and he did a really good job. I want to give 5 stars but I also felt misled simply because a good chunk of my length was lost from this and it was not worth the price paid for. It does not sit well with me. The reason I gave 3 stars instead of 4 was because the way my ends were cut were chopped off. They weren't trimmed. They were just chopped off. That'd be okay if I weren't charged $400. $400 charge was to maintain my length, but wasn't. UPDATE: Edited mine to 4 stars because I really do love the color. Sam did an amazing job with my color. Hopefully I can get my ends fixed though! After washing my hair, my color still comes out beautiful. Photo is posted.

I've been blonde since I was 16. I've always been a bright sunny blonde. I had a great colorist,…read morebut she left a couple years ago and I've been looking for a new colorist ever since. I have been to many of the "best" well-known salons on Newbury St. I've always left unhappy with darker hair, ashy, muddy, etc.. it went on for so long. I was even told that your hair changes every seven years and my hair just can't get light again. These colors made me look so washed out. I hated it. I ended up going to a salon in Needham. She refused to put collar on it except for my roots. She lightened my roots and then put a toner on it. She turned my hair medium brown. I was horrified! She washed it out, put another toner on. This was a color I had never seen! I had a combination of orange and the other parts were brownish ash and greenish! I was totally freaked! And I have an event coming up this weekend. I read some reviews never thinking I would get in to anyone last minute. Lynda answered and was nice enough able to squeeze me in at the end of the day. Walking in with multicolored hair, and being told my hair can't be blonde again, I could just tell that she was going to be good. I hit the jackpot with Lynda! I'm blonde, my hair looks healthy, she gives a phenomenal blowout, and I will never go to anyone else again. Lynda is extremely knowledgeable and unbelievably talented! For the first time in so long not only was a blonde, but when I looked in the mirror I liked what I saw and I really hadn't for such a long time. Lynda' is by far the best most talented colorist in Boston! I can't tell you how glad I am to have found her.

Lynda was so incredibly kind and knowledgeable. 10/10 would go back again. Thank you!read more

I have been going to Trephin for over a decade for cut & color, and I have always left looking…read morepicture perfect with shiny, bouncy beautiful hair that gets me a TON of compliments, including from other hair stylists I go to for blow-drys. I have curly, frizzy, fine hair and it is not easy to style and cut. Nate, the owner/co-owner is the best colorist and also bang & shag cutter anywhere, especially if you have curly hair! The best part, or cherry on the top, is that, unlike other salons where you go home looking great and then can't get your hair to look "that way" on your own, ever -- @ Trephin, Nate will literally sit down with you and go over your hair AND scalp needs, lifestyle (e.g. wash and go, or blow dry queen?, AirWrap or regular?) and in my case allergies and let you know exactly which products to use to replicate that look at home, plus what to do to keep your hair in a very healthy condition - which is the basis for all great hair. For example, Nate recommended drops for my hair which also repair the hair, double duty. And a conditioner that I leave in as a styling creme. Because of this I was finally able to get my hair healthy enough to grow long like I wanted to for the first time since I was a teenager. He also helped my daughter with dandruff. I've seen him sit down for 20 minutes with someone who had multiple allergies and find her products to use. He also gives samples of some of the shampoos/conditioners if needed. I call this my Hair Prescription and there is simply no one better!! Definitely in great hands here!

I found my hairstylist at Trephin on TikTok because I was looking for someone to do my hair since…read moremoving to Boston. My appointment was moved up in the day and I was promptly seen by my stylist and I was whisked to the shampoo bowl to get started. Ash is very knowledgeable, the salon space was very clean. She used only quality tools and products on my hair. Booking an appointment is super easy and they have plenty of availability which is a plus. I'll definitely be returning. She wasn't at all judgmental and the salon is very welcoming and aesthetically pleasing. Ash is highly skilled and made the salon experience very positive.