Zena is truly amazing. I had been searching for someone who could achieve an ashy gray tone to…read moreblend my grays, but no one had been able to lift the brassy orange undertones in my Asian hair with permanent color--until Zena. She not only got it right, she did it beautifully. My first experience with her was wonderful from start to finish. She was patient and attentive, even when I arrived late due to parking, and she kindly took the time to help me find a spot. I'm so grateful for her care and expertise--highly recommend.

I wanted to give 5 stars but I realized when I washed my hair, so much of my hair has been chopped…read moreoff and I paid a lot for this service as I was told to maintain my hair length, it will be $400, but my hair length was not maintained. A lot was chopped. Like an inch or two. If it weren't for that, I would have given 5 stars, but this is a pretty big deal that I was told to keep my hair length, it will be $400 and to chop it off it will be about $300 but my hair was chopped and I still managed to pay $400. Another thing is I didn't like the way my ends were trimmed. Yes the color is very nice though. Sam did my hair and he did a really good job. I want to give 5 stars but I also felt misled simply because a good chunk of my length was lost from this and it was not worth the price paid for. It does not sit well with me. The reason I gave 3 stars instead of 4 was because the way my ends were cut were chopped off. They weren't trimmed. They were just chopped off. That'd be okay if I weren't charged $400. $400 charge was to maintain my length, but wasn't. UPDATE: Edited mine to 4 stars because I really do love the color. Sam did an amazing job with my color. Hopefully I can get my ends fixed though! After washing my hair, my color still comes out beautiful. Photo is posted.

My daughter and I booked a morning appointment with the ONLY place we would consider having our…read morehair done for a family wedding that day: DRYBAR We had to look our very best for my son's marriage festivities that afternoon. Each of us was pampered and "prettified" in a friendly atmosphere. Giselle worked on my hair. This was the most painless shampoo I've had in a salon. No pulling. No scratching. Then came the Straight Up blowout which resulted in a sleek, stylish look. Giselle's personality added so much to the experience. Thank you! The weekend weather in Boston was raw and windy, but my Drybar look was beautiful throughout. What a great experience provided by this location in Back Bay!

My mom and I booked appointments here before my brother's wedding. I will say I'd read a lot of…read morenegative reviews and was worried about what would happen during our services. I live in Los Angeles but was in town just for the wedding, and I've gotten blowouts at multiple Drybars around the country, so I knew what the service was supposed to entail. Well, I don't know why this shop has received so many bad reviews, because our services were INCREDIBLE. My stylist (Emily) and my mom's stylist (Giselle) both made our hair look absolutely gorgeous. I got the Manhattan and my mom got the Straight Up, and both were executed to perfection. Our stylists were fun and personable, super kind, and very talented. They put us at ease and we had the best time chatting while they did our hair. I have A LOT of hair and it can take over an hour to blow it out and flat iron it. Emily got it done flawlessly in 50 minutes! I also noticed GORGEOUS curls she'd done for the girl before me, so it wasn't just me who got great hair that day. My one note would be to ask how I wanted my hair washed at the shampoo bowl. This was actually the only time I've been to a Drybar where I wasn't asked if I wanted one or two shampoos and if I wanted conditioner on my roots. But since Emily made my hair look so amazing anyway, it's not a big deal -- just something I think should be done before washing. Overall we were both thrilled with our blowouts and the service provided by Emily, Giselle, and the receptionist up front. We couldn't have asked for anything more!

Sahara is truly a gem with a heart of gold. Not only did I walk out with beautiful hair that I…read moreabsolutely love, but the experience itself was just as special. She takes the time to really listen, understand what you want, and make you feel completely comfortable the entire time. It's rare to find someone who is both incredibly talented and genuinely kind--but Sahara is exactly that. If you're looking for amazing results and a stylist who truly cares, she's the one

I have been going to SAS salon for a couple of years. She's the best! She brings my visions to…read morelife, giving great suggestions that flatter my face shape and skin tone. She takes her time and explains everything she's doing. I can text her anytime for advice on how to take care of my hair. I highly recommend her if you're able to get in.

This is a very tiny, no frills hair salon and thank god for that. If you're looking for something…read moresuper fancy, this probably isn't the place for you. HOWEVER... :D Kathy did a great job on my hair and the price point was excellent. I got my long hair cut off and everything cost less than $100 which is kind of unheard of in Boston. Also unheard of in Boston? I got a same day appointment and it was right down the street from my job. I loved it and I'm definitely coming back!

I tried scheduling online under the listed price of $65-$75 for long hair. I ended up doing walk in…read moreinstead, and she wasn't in the salon for 20+ minutes while I waited, and the other employee who was manning the shop also left me in the hair washing chair mid-wash. When she finally came in, she was complaining about customers at her nail salon. Then the boss tried to charge me $87 (the price hidden on the wall, which I didn't see and no one told me) for my haircut and claimed the prices online are inaccurate. Update your prices, it still isn't updated. So disappointing, she also botched my haircut. This salon was super unprofessional.

Best salon by far in Boston. I've been in Boston almost a decade so I've tried quiet a few…read moredifferent hair salons around the downtown area... I absolutely LOVE ZenaRose. The work is impeccable to a level that I've been stopped by more than one stranger on the street post appointment. They have fantastic pricing and easy booking but what really sets them apart for me is the personalized and comfortable experience in the chair. I've been in salons where you can clearly tell you're their hundredth appointment, they aren't listening to you, they just want to get it done and worst of the staff don't get along with one another. That's not ZenaRose. Every staff member at ZenaRose genuinely gets a long and helps one another out; creating a wonderful atmosphere to spend what is some times more than an hour or two for an appointment. I connected with Kelli on my first visit and no matter what time or day I have booked with her over the years she makes me feel like I'm the only client she's seeing. She is kind, fun and her attention to detail makes me feel so confident when I leave her chair. I had my first every professional make up done by Yuliya today and WOW! I went in with no pictures and stunned with the results. As someone who has never gotten their makeup done I wasn't sure what to expect. Yuliya made me very comfortable, most notably making sure to pause to let me blink while she was doing my eye make up. I hadn't even realized I needed to blink and she's pausing for my comfort. Will definitely be back. Last note on booking, I called ten minutes before they closed the night before I needed a morning appointment. Fully expecting that a Saturday morning in late Feb would be booked solid, I got a call back in less than 10 minutes saying they had worked something out and it's all booked. No matter who you chose at ZenaRose you're going to have an incredible experience.

I received a hair cut that was botched. I called the day (Thursday) after my appointment to speak…read morewith a manager or owner and was told I'd hear back on Saturday. I did not hear back and I called again on Wednesday and was old again that she was not available. I have yet to hear back, and when I called I was told I could only email her. Which I specifically said I would rather speak with someone on the phone because there were multiple concerns with the appointment. When I was explaining how I was not available to speak another time this week because I work 12 hour days they hung up on me. I would not recommend getting your haircut here. I spent 160.00 (not including any gratuity I left) and then another 100.00 to have to get my hair fixed

I was there for the first time on Friday, 10/9. I had an awesome experience. Nicky is so nice and…read morepersonable . Her salon is very clean and comfortable. Nicky brought my natural hair back to life ! I got the ultra press and trim. She told me how to take care of my hair. I absolutely love it ! She gained another customer - ME ! I'll be back.

I've been going to Nicky for years. I've never had a bad experience with her. My hair and makeup…read morehas always turned out amazing. She's exceptionally talented and knowledgeable in her area of expertise. Some of these reviews are really hard to hear because I know Nicky personally and she takes her business and her craft serious. Needless to say, if you're looking for a friendly and talented stylist in Boston, Nicky is the one!

I have come to en.SALON for haircuts in the past with both Nao and Kiyomi (both are wonderful…read morestylists), but recently came in to take advantage of the special deal for the Head Spa Scalp Treatment with their new junior stylist, Danato. Danato took his time in explaining the entire process to me before starting the treatment, which included multiple cleansing washes accompanied by steam throughout. He finished the treatment off with a bouncy blowout. I have thick and coarse caucasian/asian hair, and he was incredibly patient and enthusiastic in creating the look that I wanted. The whole experience was relaxing and pleasant from start to finish. Danato was very attentive, polite and detail-oriented. I would highly recommend him for a hair spa treatment or blowout!

probably one of the worst haircuts I have gotten I would really like to post a better review.. I…read morewas super excited to come in and get my haircut. Honestly, it's probably two part in what I asked for and booking an apprentice stylist. Wanted long curtain bangs and long layers, cut to just below the collar bone. Got a long bob with, albeit, layers... some of the bangs cut dried and curl into my nose. Again, it's part bad ask and bad haircut. The stylist was working with me and tried to achieve what I was asking for, I just wish there was a bit more conversation about how to achieve what I want. Instead, I was impressed with how the stylist reiterated the hair cut back to me in bullet note like fashion, but it didn't initiate more conversation but instead felt like a: I'm telling you what I'm doing so if you dislike it in the end, it's your fault not mine. Giving 4 stars because I only had the stylist the one time! Don't knock this place until you try it, but this was my experience. I'm posting some reference pics along with my haircut. I hope that this review is taken as helpful criticism about conversing with clients. Wishing all the nest to en salon.

I've been blonde since I was 16. I've always been a bright sunny blonde. I had a great colorist,…read morebut she left a couple years ago and I've been looking for a new colorist ever since. I have been to many of the "best" well-known salons on Newbury St. I've always left unhappy with darker hair, ashy, muddy, etc.. it went on for so long. I was even told that your hair changes every seven years and my hair just can't get light again. These colors made me look so washed out. I hated it. I ended up going to a salon in Needham. She refused to put collar on it except for my roots. She lightened my roots and then put a toner on it. She turned my hair medium brown. I was horrified! She washed it out, put another toner on. This was a color I had never seen! I had a combination of orange and the other parts were brownish ash and greenish! I was totally freaked! And I have an event coming up this weekend. I read some reviews never thinking I would get in to anyone last minute. Lynda answered and was nice enough able to squeeze me in at the end of the day. Walking in with multicolored hair, and being told my hair can't be blonde again, I could just tell that she was going to be good. I hit the jackpot with Lynda! I'm blonde, my hair looks healthy, she gives a phenomenal blowout, and I will never go to anyone else again. Lynda is extremely knowledgeable and unbelievably talented! For the first time in so long not only was a blonde, but when I looked in the mirror I liked what I saw and I really hadn't for such a long time. Lynda' is by far the best most talented colorist in Boston! I can't tell you how glad I am to have found her.

Lynda was so incredibly kind and knowledgeable. 10/10 would go back again. Thank you!read more