I came here with my niece, my mom, and my sister. It was my nieces birthday so we wanted to bring her here since she's never been to haidilao. Let's just say she's now a fan. My mom really loved the noodle performance as well - dinner and shows are always lovely. Service was quite good and it's a nice place for birthdays. As for ambiance it's just a regular old Chinese hot pot place. Pretty utilitarian and basic. Seats, sauce and dessert buffet area... we always come back. read more

Haidilao Hotpot - Chinese Near Me - Toronto, Ontario

After a disappointing experience at the downtown location, we decided to drive to the Scarborough location because we were still craving Haidilao and were so glad we did. From the moment we arrived the staff were kind, welcoming and attentive. A special thank you to our server Alex, who truly made our night. He was friendly, easy to talk to and made us feel so comfortable. When one of our marbled beef orders had too much fat, he quickly offered to replace it without hesitation. He even walked us out when we were leaving which was such a thoughtful gesture that really stuck to me. Alex made us feel more like friends than customers. The food was delicious and the service was excellent. This visit completely made up for our earlier experience. We will definitely be coming back and highly recommend the Scarborough location for both great food and amazing service. read more

The service was top-notch; the server and hostess were so attentive. I rarely go to AYCE since I can't eat that much, so I was happy that Haidilao has a lunch set option for under $20. Have all the veggies and noodles you want with a choice of 1 protein and 1 soup base. They even offer to peel and dehead the shrimp for you. Since it was my birthday, I received a festive table setup and a Marbled Beef Cake. read more

Haidilao Hotpot - Beef cake - Chinese Near Me - Toronto, Ontario

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visit for a weekday lunch and you'll be treated to an oasis of calm. Simply walk-in and you're seated. In no time you'll have a bowl of intricately made sauce (soy sauce, crushed garlic, cilantro, green onion, a touch of sesame oil, and mushroom chili sauce is my combo) and are ready to boil away. Additionally, their lunch combos are also a great deal. Starting at $39.90 for two people and up to $79.80 for four people, each person gets a choice of a protein (sliced beef, lamb or pork; marinated chicken or lamb; basa fish; or prawns), a grain (steamed rice, noodles, or iced tangyuan in rice wine), and a pre-selected platter of accompaniments. With dinner, every item is priced separately but the lunch combo includes a choice of two broths for the table (normally $5-$6 per base), access to the condiment and snack station (normally $3.99 per person), and even unlimited prune or passionfruit juice (typically sold by the pitcher). Not all the proteins are sized alike. Their sliced beef is sufficient two, but you'll likely want two orders for any more people. Yet, with eight shrimps their prawns should be enough for any sized table. I enjoy the individual platters, which contained items like quail eggs, imitation crab, enoki mushroom, napa cabbage, romaine lettuce, potato slices, yam vermicelli, skin of bean curd, konjac noodle bundles, fish ball with crab roe, and an egg bundle. Keep in mind that each person gets one of the pictured platters so it's A LOT of food. You'll leave stuffed or with takeout. read more

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March 27, 2026 - Went to get the late night meat carnival deal with a friend. The options were beef, fish, chicken and lamb. Overall, everything was really good, especially when dipped into the dipping sauce. My favorite was the lamb as it already came marinated with a specialty sauce. read more

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Located inside the Sandhurst plaza this place has an entrance from outside and you can see inside the mall as well. The host takes you inside, lots of seats and booths available. They only hold the reservation for 10mins. We booked here because Markham didn't accept reservations. We dined during the evening so it was completely a la carte. We got lots of different food items, one green (lol). The beef's actually pretty good, not too bad. It's my first time for non-AYCE for hotpot. I've only done a la carte in Japan for shabu shabu. We also ordered drinks, my friends got beer which was warm beer sadly and they didn't have any flavours or even original soju, only green apple; i wanted yogurt or original. Service was top notch, they ask if you want soup prior to putting any food items inside the soup base. They also peeled shrimp, prepped noodle for you, and had entertainment at the middle with traditional mask changing Chinese dance. I would like to try their AYCE here late at night for sure. read more

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Visited after a dentist appointment and to see what has changed in Woodside Square since I moved to somewhere else in the GTA The restaurant was quite popular and busy. At the time, they were doing a Jackson Wang Hot Pot Promo. Service is a mix of self serve and staff. Food, desserts and the sauces were fresh and delicious. The sauces and desserts were in self serve/buffet style areas so you can get many bowls and refills on around $4-5 for. The desserts were fruit slices, different jelly flavors, and bobble tea toppings. If you are getting some jello dessert, don't go heavy handed on the toppings by putting too much and/or many different kinds at once. read more

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Came hereto celebrate a family member's birthday. I called ahead and they had the table all set up and decorated. They will sing Happy Birthday to you in English or Chinese (you choose) and you get a little gift to go as well. What a treat! You can also sign up for a free manicure. I added my name to the waitlist at 6:30 and my turn came around 8pm. It was a bit of a wait but for free shellac, cat eye nails? Worth it! Also got to watch their traditional mask changing show. The performance usually happens around 7 or 8 pm as per the servers. Oh yea, and the food was great as well! Would definitely come again. read more

Got their 2 person lunch special for $40 which includes soup base- we got pork bone and sukiyaki, 2 dishes of meat - we got beef and lamb, noodles or rice - we got one of each, and unlimited veggies. The server took her time to explain to us the lunch options and came by frequently to scoop the floaties from our broth and make sure everything was ok. They have an unlimited sauce bar which included dessert and fruit. The beef portion was larger than the lamb, and the best part was the unlimited veggie bar which also included fish balls, tofu, mushrooms, and noodles, in addition to the large variety of leafy greens. Someone also came by with a game where you can get free dessert and if dont win you get a small bag of popcorn. Overall, a great experience. read more

Haidilao Hotpot - Lunch special for 2 - Chinese Near Me - Toronto, Ontario

This is a shabu hotpot place with excellent meat and wonderful soup. I highly recommend taking the sauce station add on for $4 that really brings out all the flavours. We went in on a day when they were insanely busy. Since they made us wait despite reservation, they gave us free ice tea. We also got a free dessert. Now to the food. Just phenomenal if you like the concept of cooking meat. You can get different kinds of meat and up to four kinds of soup. Add the sauce station and you are going to be full for 12 hours. I like the ambience too. And the service was par excellence. I highly recommend the in person experience. read more

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Came here to try their lunch special. It's an amazing deal. For $20 you get unlimited vegetables and sauce access, plus one main. For the mains we chose shrimp and lamb. Hotpot is inherently so fun to have with others. We thoroughly enjoyed it and I also like that it's a relatively healthy meal as you can eat a lot of vegetables and tofu. The melon is also delicious and sweet. I do wish that they removed the black intestine line from the shrimp (they said they would) and the others wish the lamb cuts weren't so fatty but it's hard to complain considering everything else. We also got the fried mantou which was a nice end. Service was very warm and friendly. I'll definitely be back! read more

Haidilao Hotpot - Chinese Near Me - Toronto, Ontario

Location has lots of seating. Came for the late night special. One of the better dessert bar locations and always kept stocked along with the sauce and side bar. read more

Haidilao Hotpot - Chinese Near Me - Toronto, Ontario

First time here and it felt like luxury hot pot. We ate a lot and got full, but it felt cleaner and more fresh than all you can eat places. The dessert bar was just different types of popping boba, jelly and pearls. It was amazing for a BBT person.. felt like heaven LOL. The sauce station was clean and had a lot of great variety. They had little robots bringing food to our table which was really fun. Make sure to ask for the soup appetizer if you're getting the tomato base and ask for aprons! read more

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First time visited Haidilao after hearing so many times about their great service and how their staff even perform dances at individual dining tables. Really like their quadruple soup base feature - unlike other hotpot places where you can only choose up to two soup bases, the pots here are separated into four spaces, so you can try four different broths while still having enough room to cook in each section. Their sauce bar has many varieties, plus they offer unlimited fruits which is a nice bonus. The meat was fresh and tender, very tasty. They even have a bubble tea bar where you can add all kinds of toppings - pretty cool! Even though it's not an AYCE, their price was very reasonable. You can get very full for around $80. Overall, now I understand why people speak so highly about this place. Both quality and service are really good. If you crave for hotpot this is definitely a highly recommended place. Food (quality, creativity, consistency) - 5/5 Drinks (quality, variety) - NA/5 Ambience (interior design, cleanliness) - 5/5 Service (courtesy, knowledge, timeliness) - 5/5 Value (quality vs. price) - 5/5 OVERALL - 5 read more

Haidilao Hotpot - Love their quadruple pot design! - Chinese Near Me - Toronto, Ontario

I had an amazing dinner with my family at the Scarborough Haidilao location. Before I arrived I joined the waitlist, and by the time I arrived 20 minutes later, I was off the waitlist and able to check-in with the waitstaff for my table. My party was seated in about 5 minutes from that time. We ordered 3 proteins and the assorted vegetable platter, along with the pork bone soup base. It did not seem like a lot of food when ordering, but by the end of the meal we were stuffed and very satisfied! The restaurant itself has 3 different soup/appetizer/desert stations that you can take from, which costs an additional 3.99 per person. Although I think it was definitely worth it, I do think the fact that they charge for this access could have been made clearer by the menu/staff. When presented with the bill, the waitstaff also offers you the choice between a complimentary milk bar or a complimentary ice cream (vanilla/chocolate/strawberry). You may have heard that haidilao waiters will bring you certain little goodies if you tell them certain phrases, and I can definitely confirm that! We asked our waiter about it and they told us that we could use one code per table. We used the 'golden bricks' code and were given a fried mantou dish with condensed milk! read more

Haidilao Hotpot - Chinese Near Me - Toronto, Ontario

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So many pleasant surprises throughout our dinner! I finally visited on a Thursday evening to try their before 5pm combo promo. With this special, for 2 people you get 2 soup bases, 2 protein dishes of choice, combo platters consisting of assorted veggies, noodles, and other hotpot staples, plum or passion fruit juice, and their self-serve sauce station. At first, it didn't seem like a whole lot of food when ordering from their iPad. But once it reached the end of our meal, we were definitely full and glad we didn't order anything extra. I can really see the renowned hospitality they're known for, as service was super attentive and they came by often to check up on us and offer us different complementary items (they made us tomato soup which was so yummy, gave me a hair tie, free cake for my birthday, ice cream at the end, and a gift bag). The only feedback I have is that they could have been better with their time management. Despite the amazing service, they came by abruptly at one point to ask if we wanted ice cream and to let us know the reservation after us had already been waiting for 20 minutes. I feel this is something they could have informed us of well in advance, and even offered us dessert closer to the next reservation time to give us the hint. I felt bad after this and slightly anxious as we tried to wrap up our meal as fast as we could. Overall, their service and hospitality is unmatched. I felt the food in general was fine, but nothing I've never experienced before. I did appreciate that the food and broth was not salty and didn't make me thirsty throughout. read more

Haidilao Hotpot - Chinese Near Me - Toronto, Ontario

This is an a la carte hotpot place, where one portion of basic hotpot beef or lamb shoulder goes for $13 a plate and a standard soup goes for $30 for a full pot. For me this has always been difficult to justify because that alone is pretty much the cost of an ayce, and the question was always just how much better it could be? So when I saw they were doing meat carnival promo where you can get ayce beef and lamb shoulders and a couple other meats, this was the best time to try. Haidilao has a pretty strong emphasis on service. If a table isn't available, they have a waiting area where you can challenge yourself to a 10-second counting game for a chance to get a discount. They also have some fruits and juice available for refreshment. All diners are given an apron and hand wipe prior to starting the meal. They have servers positioned across the huge dining area, checking on water refills and clearing empty plates quickly. They use a robot to transport dishes to tables, but they'll put the dishes on your table. Looking around you may see performances happening at other tables. Pretty gimmicky. I'm ok with the second-hand experience. We got half and half haidilao signature coconut chicken soup and sukiyaki broth. Didn't really enjoy the coconut soup that much, sukiyaki was a lot better, but I like the saltier flavours. Meats were served pretty fast. After about 20 portions, a different staff came over and put away our ordering tablet. Pretty weird, so we opened it again and placed more orders. We noticed the beef that came afterwards was mostly fat. Not sure if this was deliberate, but I guess it was a sign that we ordered too much? At the end of the meal, we noticed 4 out of 5 people were charged extra $4 for sauce. I guess they successfully upsold the sauce without mentioning there would be an extra charge for it. Overall I think if you're looking for a nice experience, this might be a good option. The ingredients might be better as well compared to ayce places, but be prepared to spend a LOT if you're a big eater. read more

The service here is simply just TOP NOTCH. Right from when you enter, they serve you tea and snacks while you wait for your table. They gave us aprons at the table and even gave me a hair tie before digging in! At the table, the waiter made our sauces, did his recommendations and served us what he likes to pair with what we ordered from the sauce bar. The meats were high quality and so were the various broth choices! They honoured our secret code for fried buns with condensed milk by saying "I like golden bricks" The waiter always came by to refill our waters, clean our table and refill our broth with never needing to ask. Their service here just made this hotpot experience one of the best! Sadly it is not all you can eat but their cuts are much higher quality so a few orders get you really full. Can't wait to come back and try other things! The only thing that was meh for me was having to pay $4 per person to be able to use the sauce bar and the main sauce has peanuts which was a bit of a bummer for my friend with allergies. read more

Good atmosphere, great vibes. Bang for your buck with a ton of gimmicks for any occasion.

New please in Scarborough, Sandhurst Circle. Not as crowded as the Markham location. Good service,quieter table but expensive. Pork bone soup delicious. 3 people costs $207 including tips and tax read more

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This is the coolest place to be-- ironic for HOT pot ;) Ingredients are fresh and reasonably priced, with tons of variety. Many soup bases to pick from, the green curry and pork bone are among our faves. As others mention, the staff are so attentive and kind, they offer you little goodies and when you use codes, you can get some fun stuff! FREE gel manicure with my meal, it was amazing! This is the good stuff too, not a simple polish lol! The atmosphere is fun and warm, the bathroom is well appointed with lotion, mouth wash, tooth picks etc. Deff want to come back as soon as possible!! read more

Was able to snag a last minute reservation for dinner on a Saturday night. It was rainy and a perfect time for hot pot! Located in the Woodside Square mall plaza. We were offered tea or water while waiting for our table to get set up, and there were snacks (small bags of chips) available. Once seated, the server gave us a walk through since it was our first visit. We were given an iPad to make our order of soup base and other items. We ordered four different varieties for soup (from very spicy, tomato broth, mild spicy and pork bone). My favourite was the pork bone personally as my spice tolerance isn't that high - mild spicy was even a bit too much for me. There is a dipping sauce station where you can make your own sauce, as well as to pick up additional fruit, veggies or seaweed. We ordered a variety of meats, veggies and noodles which tasted high quality in my opinion. We saw the noodle dance (server making the noodles "dance") at tables which was pretty neat. We didn't get to try it though so can't say if it's worth the price tag. Also, we were given aprons (to prevent splatter from the broth getting on our clothes) and hair ties for us ladies. This was thoughtful whoever came up with those ideas! We heard about secret codes online (you say a certain phrase to the server and they give you something free). We tried one code and we were given watermelon slices. I think it is limited to one code per table. At the end of the meal, we were given ice cream for dessert (Chapman's ice cream). I was already stuffed at this point but it was still delicious nonetheless. Service was attentive throughout - we had our broths refilled, given new chopsticks when our pairs were getting too greasy, etc all without being asked. Overall, this was great hot pot with high quality items and excellent service making it an experience to try at least once! read more

Hotpot restaurant. Went early in the day so we were able to get a table by reservation. The parking in this plaza is horrendous. You order your meats, veggies etc. and pay per dish. You also choose your cooking base, whether 1, 2 or up to 4 choices, priced accordingly. There is a sauce, dessert, appetizer food bar on the side which is an extra $3.99 per person. The food is delivered either by a wait staff or by the robot. This was cute. All the food and meat were fresh and of good quality. The sauce bar could be cleaner and restocked more expeditiously. Overall, it was enjoyable, if you enjoy hotpot. read more

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I did alacarte with different veges, soup, meats and noodles. Price came to about $33 per person. The tom yum was good but pork bone was meh. Service is really nice and friendly. Place is nice. Typically hot pot place. read more

Haidilao Hotpot - Chinese Near Me - Toronto, Ontario

My favourite place to go for hotpot! The secret codes make the experience all the more fun! Check tiktok to get the latest for free fairy wands, free buns with codensed milk, soup bases, snacks, and more! Love the dessert bar and all the options. Probably the freshest ingredients for sauce bar as well. Plus so many ice cream / popsicle options for dessert! Service is amazing and place is super clean. 10/10 recommend! read more

Cannot recommend this restaurant enough! Truly amazing service and delicious food! It's probably been highlighted so many times, but their service really is amazing. Their staff are all very kind, attentive, and knowledgeable on the menu, pairings, and promos. They run a lot of promos and have extras all year-round, like: - $19.99 weekday lunch specials - 31% student discounts - Freebies with secret codes - Activities, refreshments, and services if you have to wait in line for a table HaiDiLao thinks of everything when dining as well, such as providing hair ties, aprons, wet wipes, dish shelves to make more space on the table, etc. They also have many fun services you can ask for to make your visit a little more special (for a fee of course), such as a "noodle dance", birthday celebrations, and Peking opera performance! I've come here for both their weekday lunch specials and regular dinner before, both were amazing! I will say that your dollar goes way further with their lunch special, but the food is really amazing all around. All their soup bases are delicious and flavourful. I know a lot of folks don't really drink the soup, but I am a soup drinker and it's delicious! I have no idea how their sauce station makes sauce better than when you try to do it at home--but it's so good. Their portions per dish are also pretty good! All proteins and veggies are very good quality as well. I've already returned numerous times and definitely recommend checking it out! read more

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Haidilao is known for great service, very friendly and attentive staffs, always fun and cheerful atmosphere when we dine here. Even tho it's not all you can eat, but the fruits and desserts are unlimited, we always leave this place with full bellies. Their concept of using secret codes for side dishes and toys make the dining experience super entertaining! read more

Haidilao Hotpot - Secret code: golden bricks - Chinese Near Me - Toronto, Ontario

First time at this location and I can say the service is amazing here! Every staff is so friendly and helpful. It is quite a big location, and when you tell them someone in your party has a birthday they have signs and will sing to you. They have a special before 6pm and it is only $22 for platter of vegetables, noodles, choice of meat, soup base and drink. The food was good, they do not rush you here which is nice. We also said some of the secret code which got us a soup base, some deep fried buns with condense milk, a toy. In addition, we spent over $99 so they told us to go to front with receipt and my friend got a voucher for future to get a free plate of noodles. We saw the noodle dance and the face changing dance as well. It was all very entertaining and they did my friends nails as well. It was great, she just put her name on the list and the person will come get you to do the nails. I will come back again because the service was superb! read more

Quite decent hot pot place, very friendly and attentive service! Good choice of food, fresh and clean ingredients. Spacious and comfortable environment. They have changes faces and swing noodles show, both are cool and entertaining. Over all I will give 4 stars. But it's kind of pricey. Making reservations is highly recommended. I went on Friday night and really full. read more

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I only learned of Haidilao from a random video explaining this growing mainland Chinese hot-pot chain and learned they have a couple Toronto locations. The restaurant entertainment, the in-restaurant nail salon so you can get a manicure while waiting... c'mon I have to see this for myself. The Scarborough location is inside the wacky Woodside Square mall, with their own outside entrance. Yes this one has a nail salon at the outside entrance, though heard it is only open on weekdays supper hours. I made a reservation for my family and after seeing how quickly the tables filled up in the lunch period would say that is a recommended move. From the get-go the service is as amazing as it is honestly over-the-top. They gave us aprons to put on (really?), hair ties, lens wipes (because most of us were wearing glasses), even my mother was offered a cushion. If you are more used to the spartan level of service typical of Chinese restaurants, well, this is no average Chinese restaurant; customer comfort is top of mind here. Even my sister who has been to their downtown Toronto location remarked that service there pales in comparison to Scarborough. You order your grub on an iPad on an a-la-carte basis, though they do also have some meal packages. Some precooked food such as takoyaki are also on offer. You pick your broth(s)--one or two soup bases as you desire. Your order arrives quickly, sometimes by a robotic cart. Head over to a station to make yourself a dipping sauce and help yourself to some fruits. If you ordered hand-pulled noodles, they will show up to your table and give you a noodle-pulling show. Complementary ice cream (Chapman's or a Chinese import, your choice) to polish off your meal. My family is more used to doing hot pot at home or at a relative/friend's place, so to take them out to a restaurant for 'da bi lao' is already a new experience in and of itself--to take them to a Haidilao seems like an experiential bonus for what they are offering. Especially when the face dance show occurs--my sister notes the performances are scheduled, to which I remarked our show was almost an hour late. At least I got my show. read more

Out of curiosity, we wanted to visit this location. We had only been to the Markham location before. We arrived here after 9 PM for the $2.95 per plate fine marbled beef. We were greeted and seated right away, and the server offered us aprons. I noticed this location offers a manicure service, which you have to order from the tablet. Please note that this service is only available on weekdays until 10 PM. The Markham location didn't have the manicure service. I was informed that I might not get the manicure service because I signed up pretty late, around 9:45 PM. However, I still managed to get the manicure service, which was super fast. I loved the nails :) We got the tomato soup, a few plates of beef, shrimp paste, meatballs, and dried bean curd. We also got the dancing noodles, which were super fun! Overall, the service was definitely top-notch, and the food did not disappoint. Don't forget to use the cheat codes for the freebies. If you don't know the cheat codes, you can always ask for what you want. We asked for a tomato soup base to take home and tried to ask for watermelon, but unfortunately, they ran out. Also, the dessert section wasn't as big as the one in Markham. read more

Haidilao Hotpot - Got my nails done! - Chinese Near Me - Toronto, Ontario

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Amazing food, a lovely ambiance, and very, very good service. We were pleasantly surprised when they set up the table for my son's birthday--it truly made our experience extra special. On top of that, we were even treated to a complimentary manicure, which was such a thoughtful and delightful bonus! read more

My friend group and I have been talking about going to Haidilao forever. We didn't have an excuse not to go since they're open till 4am - their schedule worked for us. I was really surprised we were able to get a table easily at 8pm on a Sunday. If we were to wait, I saw that there were ample ways to stay entertained. At the entrance, there's a station for hand massages, although there was no one there at the moment. There was also a claw machine and a little play place area for kids. All the tables are booths so it's definitely more comfortable. The tables are really smart. There are stacked trays that are mounted to one side of the table that let you stack plates up vertically. This makes sense because with any of the cook-your-food restaurants, you usually wind up with tons of uncooked food and nowhere to put it on your table. The table also has a built in pitcher holder for water so you don't have to wait on your server to refill glasses as long as that's full. Also, immediately upon seating, our server gave us each an antiseptic wipe. For the long haired folks, they gave us hair ties to protect our locks while eating. My friend that was wearing glasses got a special lens wipe! They also gave us aprons that we could wear. I saw kids walking around with tiny aprons. Haidilao is not AYCE but does give off that vibe. You order off of an iPad. They have a lot of specials and when it hit 9pm, our server came around to tell us they had special half priced dishes because of the time. I've seen a lot of social media posts around Haidilao with hacks and secret codes. The first "hack" is ordering water as one of your soup bases and then creating your own soup using the sauces from the sauce bar. The sauce bar is an extra charge (less than $4) and gives you access to sauce, some small apps, and fruit. We didn't do this and after eating there, I think you want to try the soup bases for the first time at least, since they have so many. As for the secret codes, they servers were really chill about it. We tried the watermelon one ("your watermelon is so sweet") and the server was kind of bashful about it. It does feel a bit cringe lol. After the first time, we just asked for watermelon after. There are a list of other codes as well but they might not have them. We wound up just asking which ones they had available and it was the toy one ("do I look like a kid to you") and one to get free soup. The food was really good! The laksa soup base made everything taste great. This one was spicy so I could only have a bit from here. For the non-spicy options, we had the sukiyaki broth and the pork bone one. While they were both great, I liked the former more. Some must order items were the shrimp paste and enoki mushrooms! Lastly, I have to flex that they accept all forms of payment, even AMEX which is big since they are expensive. Incredible experience all around! read more

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Went here on New Years Eve with my family for the first time based off of reviews I've seen on Yelp! We didn't have a reservation but we walked in and reserved a table instantly. The process was simple--just input your phone number on an iPad and the automated system will message you once your table is ready. The place was absolutely packed but yet well organized. The staff was lovely and even though the place was full, my family all felt very attended to and every request was met. The meat was delicious and the vegetables we ordered for our hot pot was fresh. The ambiance was great and it definitely is a perfect spot for friends, families and couples alike! Will most definitely be coming back here again! read more

Haidilao Hotpot - Front view entering the restaurant - Chinese Near Me - Toronto, Ontario

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I came with my coworker and had the lunch special $21.99 each person. The service here is amazing. All the staff were very nice and helpful in explaining things and being attentive. The food was good as it came with one meat which we got the beef slices and then the veggies, quail eggs ..etc. we got the tomato soup base and pork bone soup. It took a little long for the soup to boil. One side always boiled quicker than the other side. There were other appetizers, veggies , fruits that were included. And my favorite was the dessert bar with different types of jelly, boba etc where you can make shaved ice dessert. The meat was fatty and ok, the experience was very nice. next time will try ordering different items . read more

The quality of the food is decent, service was good, but I didn't find anything special or out of the ordinary compared to other hot pot places. It's really pricey and for what we got, I think we would have opted for ayce next time. I was under the impression the quality would be better for a la carte but it wasn't. There also wasn't a lot of unique items to pick from. We had to wait 1.5h on a Saturday evening with our reservation. They did a fun birthday song for my friends birthday along with a slice of cake. I thought was super fun and cute. read more

Haidilao Hotpot - Four soup base hot pot - Chinese Near Me - Toronto, Ontario

Went for Hot Pot at this restaurant not too long ago due to strong recommendation from a friend. Apparently they are known for certain little "extras" passed on to dine-in customers. I don't know if it's due to COVID or not, but I did not receive anything special, nor was anything offered to me. My friend asked for something as we left and was given a bunch of snacks and a few other things. The food was decent but oh, so pricey in comparison to other hot pot restaurants I've been to. Portions are not always stated on the menu so we weren't sure how much to order. We ended up ordering more than we could eat, but it was easily taken home. Unfortunately, I didn't take pics of everything we ordered as I was too busy eating when some dishes arrived. Service was ok but I felt it could have been better given their reputation. I might return to try again but not rushing out the door to go. read more

Haidilao Hotpot - Assorted mushrooms - Chinese Near Me - Toronto, Ontario

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Food: 4 Stars Service: 5 Stars Ambience: 5 Stars Fill Factor: Filling This was my first time at this restaurant and I was definitely not expecting the type of experience awaiting me. For one I have only ever been to AYCE hot pot restaurants so this being a la carte did catch me off guard. However the ingredients were fresh and tasted great so definitely worth it. Oh and the sauces at the sauce station were so good so be sure to spend some time to get your mix of sauces just right. Secondly, the service here is amazing. It felt like the staff was always around checking in on us or assisting us with every minor detail which made this such a different and great experience. The restaurant itself was huge with a ton of seating. The stations are designed well to maximize the space available at the tables. Everything was bright and clean so no complaints from me in that regard. Overall great experience and would definitely come back in the future. read more

Okay... literally had such a great experience here. From the ambiance to the service and to the food. Highly recommend this spot for anyone seeking to try out hot pot! The employees are so kind and attentive. They offer hair ties, ziplocks for masks, etc. They are also very informative and explain the menu. The restaurant is so modern/clean and they have robots that come deliver food to the table. The bathrooms are amazing - so much to offer inside (mouthwash, hairspray, etc). Can you tell I was very impressed?! Haha! The food was amazing! We really enjoyed the food and ate so much. There is an area to make your own sauce - and they offer a lot of variety. The soup bases were delicious and truly made all the hot pot toppings taste even better. You can tell all the meats are very high quality! They also gave us dessert which was so yummy. Can't wait to come back soon! read more

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Words can't describe how amazing this place is! I first heard about haidilao from my cousins in Asia and they said it is wonderful. This place gets real busy during the weekend, in the lobby area I notice there were massage chairs, mini manicures, smalls snacks and a play area for kids. This place is not all you can eat but more of an a-la-carte experience. Everything is ordered through an ipad with staff and robots bringing over the food/soup base. They have a large selections of different cuts/slices of meats including beef, lamb, chicken, pork, seafood and vegetables as well. Also a nice selection of soup bases ranging from mild to spicy. They have several side dish and sauce area stationed throughout the restaurant. There you'll find a small selection of fruits, desserts, different sauces you can use to make a personal sauce for your hot pot. They have a helpful guide for beginners or those who have no clue which combos taste well together. If ordering, you must order the "dancing" noodles, the chef comes over and puts on a little "show" while stretching the piece of dough before placing it in the hot pot. Overall food was delicious. Staff were amazing and tentive, they literally hand you everything you need to enjoy your meal which includes an apron, hair ties, lens wipes for those who have glasses, disposable towels for your hands, blankets to keep warm or to cover up parts of the skin (if you're wearing shorts or a skirt) in case hot soup splashes. They will fill up your water cup continously and after your meal, offer you ice cream or fruits. We came here to celebrate a birthday, we had our own little section with birthday decorations and at the end they came over with an LED sign, wheeled in a watermelon "cake" (slices of watermelon put together with a candle) and sang happy birthday. They also gave the bday girl a voucher for a free gift which included a free canned pop and some snacks. In the washrooms they take good care of you with products ranging from mouthwash, toothpicks, lens wipes, handcream, sanitary pads (for females) It is a bit pricy but well worth it considering how tentive the staff are and how amazing the atmosphere is read more

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