Excellent moving company. I was struggling with another company who could only give me a vague time frame for my long distance move, which didn't work with my work schedule. I called H2H about a week before I was supposed to move and they were able to take me on. I received a response to my inquiry within an hour and received a specific date and time for pickup and drop off the same day I inquired. Valerie set up a zoom call to help me take inventory of my belongings and provided a quote right away. She answered all of my questions promptly and was very communicative. Payment was easy and the price was very reasonable. Movers were fast, efficient, and professional. They handled my belongings with care. I wholeheartedly recommend H2H for any move! read more

We had to move suddenly from Chicago to outside Pittsburgh due to a sick family member. We just had a baby so the thought of moving with a baby just left a pit at the bottom of my stomach. I had reached out to another moving company and they were about half the price of H2H fantastic I thought. Then my husband read this scam moving story on Reddit and that pit in my stomach came back. I asked them 4 days before our move when we'd theoretically get our stuff. No response. I was freaking out, but I reached out to H2h and Val helped me with everything. She was so nice and made something that could of went terribly wrong go incredibly smooth. Packers came on time and did an amazing job, movers came on time and also did an amazing job. Next day movers arrive, no waiting, no wondering will my stuff show up? They had customer service call/ text throughout the project and it was nice to know they really cared on how they're doing. A++ in my book! Seriously, you saved us, thank you!!! Highly recommend for anyone moving out of state! read more

My experience with H2H Movers was fantastic. First, they were able to accommodate my first choice of times even on a very busy Monday. My team of three movers was scheduled to start at 8am and I received a phone call at 8:01am that they were pulling in. The team lead gave me an 8 out of 10 for my packing, which I deserved because I didn't empty ALL my drawers. Despite my failings as a packer, they were efficient and professional and had me completely out of my studio in about an hour. As with any move, there's always a hiccup and for mine, it was another tenant at my destination building finishing a move during my elevator reservation. Despite the minor delay in getting started, the team rallied and got all of my things unloaded and safely into my new place. The day of estimate was 3.5 hours and the actual move time ended up being 2.5 hours, even with the delay. Everything arrived in the same condition it left. Not even a glass or dish damaged. My experience with H2H Movers was fantastic. Prices were reasonable and communication was top of the line. Everyone on the moving team was masked the entire time and distancing protocols were respected! read more

I hired H2H movers after a horrible experience with Golan's just 1 week prior. I had to abort the second leg of the project because Golan's team was NOT up to the task , late and a bunch of trash talkers. For the 2nd attempt at getting 2 storage lockers moved to a cheaper location, I tried H2H. I hired 2 trucks and 6men . Crew arrives and its only 5 men and 1 H2H moving truck. The other truck comes later and its a U haul truck. Why ? I can only assume the uhaul rental was baked into my quote. Then the crew arrives and they are not from H2H. They had on shirts from another company. They did a terrible job storing, packing and organizing the storage space. They were so haphazard they left a bookcase outside the storage space because they couldn't fit it back into the unit. I had to pay another person to pick up the bookcase they left outside the storage facility after shelling out $1642.00 for the H2H move. The guys did not use their brains and literally threw the stuff into the unit. $1642.00 for a 2 bedroom move was NOT CHEAP,but I thought I would get good workers. Wrong. They also claim to be a minority and women -owned business. I will check their credentials on the City website cause I doubt its run by a woman. read more

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I requested a quote and the price was fine but they told me they couldn't move my TV, which is wild. Every other moving company was able to, so that was the first reason we didn't go with H2H. I told them that we went elsewhere, and they kept calling me with obviously AI-generated phone scripts and emailing me using AI-generated pictures and text. If you're going to ignore that I told you no and continue to spam me, at least put in the effort of a human writing all of it. Why should I have to endure AI generated spam just because I asked for a quote? I wouldn't recommend work with or even requesting a quote from these folks. Watch for the owner's sarcastic response telling me why I'm wrong read more

We've used H2H two times now and it's been so smooth and at great prices. They are very thorough in checking in all the way until the end of the move. The quotes are accurate and all the movers are very professional and efficient. They also helped us get parking permits from the city to make it seamless. This past move into a house involved stairs and they did a great job being speedy while not damaging anything. I was hesitant to have them take apart our bed and put it back together but the mover did it so well and quickly. Every mover was careful and considerate with our things. read more

Great job. They saved us in a pickle 3 years ago when our other movers didn't show up and we hired them again to move into our new house. They were quick, efficient, safe and overall just a great service. The lead mover was helpful with getting everything in the spots and coordinating with the other team members. Highly recommended moving service. read more

Hands down the best movers I've ever worked with (besides Mayflower, who I don't think can be beat for interstate moves, but I was just moving locally). Due to an injury, I needed to work with a company that could also do 100% of my packing, and the service was an incredible value for how efficiently and carefully the friendly team of 4 worked. I have a lot of art, mirrors, and fragile items that I was worried about, and was impressed that nothing at all was damaged. It's also kind of embarrassing to be in the position of having to hire people to deal with all of the contents of your drawers, etc., but the team made me feel perfectly comfortable because they were so professional and respectful. I have the world's most annoying chihuahua (when there are strangers afoot), who I had secured, but he just growled rudely at them the whole time we were at the new home, and I thought it was so sweet that the team leader took the time to come over and try to make friends with the little guy to relax him. All around, the team was very caring, professional, clear, and easy to work with. The office schedulers are pretty difficult to understand, it was tough to get clear answers to questions I thought were pretty routine, and they didn't communicate to me that the first $500 of the bill needed to be provided in cash on the day of the move (which was ok, but it meant I had to leave the site to go get cash, and it also seemed pretty unnecessary if you're paying with Zelle, which is essentially an instant bank transfer that can't be reversed). I liked that they called to confirm my move, but both times they called, I had to remind them that I also scheduled packing service, because they asked me if my belongings were completely boxed and ready. But, any small communication difficulties with the office were completely neutralized by the amazing job the team did and how pleasant they were to work with. read more

First time using movers and now convinced this is the only way to move! The gentlemen were on time, polite and very efficient. On the drop off I just let them in and had them text me when they were done. The communication with Maria was great as she was very responsive. Overall wonderful and would not hesitate to recommend ! read more

I just called to get a quote for a move and asked a question he apparently didn't understand. The guy was SO rude to me and then hung up on me! Not impressed. Terrible customer service. read more

I recently moved into a 1920's building in the Lakeview neighborhood of Chicago. The moving company I initially chose to move my belongings from Los Angeles were horrible and I would rather chew glass than use them again as the broke may irreplaceable antiques. This company also would not attempt to move a Restoration Hardware dresser I own that would not fit in my smaller than average elevator. Fast forward 2 days. After panicking and not knowing what to do as my very expensive 300lb dresser sat in the lobby of my building I began to call several moving companies (they all passed on the request). I left a message for H2H Moving and a very kind woman called me back. I explained the situation to her. Very quickly she put me at ease and asked me to send their photos of the staging location and the fire escape the workers would likely have to carry the dresser up. She scheduled a very competent team to be at my condo at 4pm the same day. The team devised a plan and executed it. My dresser is now sitting in my bedroom without a scratch. I highly recommend H2H the literally were there for me when I had no where to turn! This company is amazing and they truly care. read more

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I hired H2H to move from Chicago to Michigan. It was the smoothest move I've ever seen. The price was much better than the other places I looked, and their online calculator was great at seeing how different things changed the price. 2 trucks and 6 guys showed up on time the day of the move, all super friendly. They loaded my 4 bed house in a bit over 2hrs! It was insanely fast. Then drove 4hrs and unpacked even faster. Nothing lost, nothing damaged, everything disassembled and assembled perfectly. I was amazed. Thank you so much read more

We had a bad experience with this company, unlike many other reviewers here, and hopefully we are a rare exception to the rule. However, our experience was so bad that I couldn't avoid writing this review. At first, the communication was good, the scheduling went smooth. The pick up was great also. The crew who picked up our stuff was extremely efficient and wrapped everything really well. The trouble started after the pick up. The estimate delivery windows was 1-14 days. After 3 weeks had passed, our stuff was still at the initial pick up locations. Nobody at H2H could provide any explanation as to why our stuff hadn't even left the warehouse. We weren't provided with any real updates as to what was happening or when our stuff will even be on the way. Finally, we got an update that our stuff had left but then delivery windows kept changing, which is apparently normal. Finally the driver called, now we were 4 weeks! into waiting for our stuff. Sleeping on a blow up mattress for a month is not fun. So he called and said he will be there on Monday at 7am. Monday rolls around, he doesn't show up. I called him, he made up some excuse, said he will there Tuesday at 7am. Again doesn't show up. I call again. Says he will be there at 4pm that day. Yet again doesn't show up. This time when I call, he yells at me, telling me that he was busy with personal stuff and he will be there tonight. Then be disparate again and texted me at 9pm! that he can come now. At this point, we were pretty scared. Some guy who kept lying to us decided to show up at house at 9pm. We told him no way and he said he will then come next morning at 7. This time he actually showed up. This has now been over a month. They assembled everything pretty well, however, they left a bunch of our stuff in their truck and had to come back a few days later to bring it! I emailed H2H regarding this driver insanity. They called me the next day apologised and said they will compensate us for our troubles with the overall experience, in addition to the late fees for every day the delivery was late, which at that point was 7 business days. They sounded very sorry. They sent me a letter to sign, after which they promised the compensation of an additional $100. The letter very clearly stated that IF I ACCEPTED THE COMPENSATION, I COULD NOT LEGALLY WRITE A REVIEW ABOUT WHAT HAPPENED. I refused to sign this. Then they offered for give me $500 to sign this letter. AT THIS POINT IT BECAME ABUNDANTLY CLEAR THAT I WAS GETTING PAID TO KEEP QUITE AND NOT TO GET COMPENSATED FOR OUR TROUBLES. I refused to sign this and the offer to get compensate "for our troubles" disappeared. We only got compensate for the late days (actually, I haven't received the payment yet, so who knows about that). I apologise for such a lengthy review but this whole experience was just outrageous. I chose this company based on all the good reviews they had but it turns out that either my case was unique or that they are paying people off to not write about their bad experiences. Everything has been documented. read more

These movers are incredible!! And MUCH more affordable than any other mover in Chicago. The three-guy crew showed up right on time, safely moved my couch, TV, bed, dining table and so much more without any damage. And they were so kind and respectful and communicative! They called me 10 mins before they arrived to let me know. It was my first time hiring movers so I was a little nervous, but they were so fantastic, I'll be recommending them to everyone I know. 10/10. read more

I was moved by H2H on 9/15/22. I wasn't fully packed and I had forewarned the person I scheduled the appointment with that I was very nervous about moving; that I may not be fully packed. She informed me that of course they would help but did give me the heads up that it may cost more time wise per hour. I agreed because I knew I would need the help. The 4 guys got there at about 8am. On time. There was only 1 guy that spoke English. (We'll call him Shorty for the remainder of this review) The other 3 guys were taking my items down in lightening speed. But Shorty was extremely upset with me that I hadn't fully packed. I asked him to use my tape and wrapping plastic 1st before they used their own. Shorty ignored me completely. I told him that I had informed the management/scheduler that I would need this assistance in advance. I said OK, if they wanted to reschedule because they didn't have time to do it I wouldn't mind. He called management in what I think was Polish and he just began to pack my things. The other 3 guys were moving me out fast. The actual move was from 8:30a until 12:30p. At the end of them being almost done, Shorty says we're done. I start looking around and they'd left a lot of little boxes, my fridge and stove, a bakers rack and a small rolling small empty cart. They also left my wall mounts on the walls when specifically asked for them to take them down. Shorty catches an attitude and fusses at me and says, "Look, I'm taking the TVs down as a favor, we're not supposed to even do that!" As I'm calling the office to speak to the manager (they were really great with communicating) the guys had moved the fridge and left everything else there while I was on the phone! I didn't even know they'd left! When I explained they left my stove and my other things, she explained to me what Shorty was possibly thinking and why he was so rude... I wasn't happy with him AT ALL. She called me back to tell me they would be back to get the wall mounts and the stove with the cart. Although they'd left all the other things, I let that go because I was too tired to put up a fight (from not sleeping from the night before trying to finish packing) and I didn't want my things to come up missing because Shorty was peeved with me. They came back and got the stove, the cart and took the wall mounts down. When I told Shorty that he left a lot of things and that I appreciated the assistance, his EXACT words were, "We'll see just how much..." I said, "... see? Saying things like that will make me not want to give you anything extra!" And still, after that he still didn't take the other things I pointed out, he just left without saying anything. He'd better be happy my Mother was there at the new site. I wouldn't have given his butt a dime as a tip! I did have a dent in the side of my refrigerator when I checked later. (It was put in a closet so I didn't see it right after the move that day) Overall, Shorty did know how to pack well and they were fast movers. If you use them, please make sure you are fully packed or gain the wrath of SHORTY!!! read more

If I could give more than 5 stars to this group, I would! The team that helped me with my move today were true professionals and delivered the highest quality of service with a smile and sense of humor. I have a number of Large heavy pieces of furniture. The team not only delivered in less than the time they had originally quoted me, but also graciously assembled my furniture. Magically, they also came below their initial quoted price. I have moved once every 4-5 years internationally - this move was hands down my easiest, thanks to the H2H team! P.S. This is the only move I have done with a fractured foot - kudos to these guys for getting me through this move I was initially dreading. Will I hire them again? You bet! And my entire family and circle of friends will too!!! read more

If I could add a 6th star, I would. Listen, folks, these guys are incredible. I had a three-man crew, led by Dimitri - they worked incredibly hard and efficient - they are the 6 Sigma of Movers - they communicate well, are observant of making sure they don't bump furniture on the doors or in the halls - and have a great knowledge of the city and all the nooks and crannies of accessing loading docks, freight elevators, etc. When it comes to moving locally within the city of Chicago, there's moving companies - and then there's H2H Movers. Making moves in the Windy City a breeze! read more

H2H was the worst customer service we'd ever received, hands down. We have never been treated so poorly or seen such a sloppy, disorganized operation as them. We've hired movers in the past and never ran into ANY of the issues we ran into with H2H. read more

These guys moved me into a 4-story townhome during a blizzard at the beginning of 2022 and the whole move took only 6-hours. They broke nothing, took great care with everything including protecting the floors in the new place during the move. Again, my mistake for not using them a third time assuming they only covered the Chicago area. Absolutely phenomenal and highly recommended. read more

We got off to a very rocky start when the movers arrived an hour late and with only two movers for our three man job. This caused us to be an hour and 45 minutes late for our two hour elevator window at our new home. Luckily, building management and our new neighbors were patient and understanding. This would have been a one star review had it not been been for the two movers, Igor and Clark (I think that was his name). These two young men moved fast but still made sure everything was wrapped and moved properly. I was thoroughly impressed by their professionalism. They managed to get a sleeper sofa out of one apartment and into the new one that I would have bet was impossible. I'm not sure that I'd hire H2H again but I'd hire the movers themselves in a minute. read more

We have used H2H for 2 moves in the Chicago area, have been more than satisfied each time, this company communicates very well with you and keeps you very up-to-date, has been on time and very accurate with their estimates. The movers were so friendly and more than willing to help move furniture to exactly where we wanted it. I highly recommend them and will be using them every move, thank you for a flawless move. read more

The movers were all very nice, professional and most importantly quick! I'd definitely use them again. The process is very thorough and the quote I was given was accurate which I appreciated. One thing I'd say is that they called me 10 minutes after my scheduled time to say that they don't do moves in the rain, understandable, just wish I had been informed of that before my scheduled time so I could have prepared. read more

Contacted through Yelp received 1 message back then nothing I then decided to give them a call a young lady answered and basically told me sorry we have no availability didn't ask to see if I had other dates nothing. read more

I am writing an updated review for H2H, at first I had some problems with my move that were unresolved, but after having some back and forth emails with the owner of the company, I am happy to report that I had a closure that was agreeable to all parties. The whole story: H2H was a pleasure to set up an appointment with, the sales staff at the company were pleasant and punctual to respond with questions, and the movers arrived on time. I had a few frustrations upon arrival, as I paid for them to box up some things for me, but when they arrived, they said that they don't do that. Also, to make a long story short, there was some damage to a couple furniture items and also some scratches on the floor that my building ended up charging me to repair. I ended up filing a claim, and dealt with what I now know to be a 3rd party claims service that H2H hires. Honestly, they were a nightmare to deal with! They never respond to emails and phone calls always went to voice mail with no response. Their claims department is nearly non-existent. I submitted a claim over email and just simply NEVER heard back. I had to call them / write them at least 5 times throughout the next several months until I finally got a hold of someone who said my claim was DENIED. Where the light was shone over this whole situation is when the owner of the company stepped in and resolved all the matters. She was very responsive with me, addressed my issues, and seemed to genuinely care about my concerns. She really made lemonade out of lemons and made me feel better about her company as a whole. We reached an agreeable outcome overall. So the review here is based upon H2H as a company, and not necessarily the really terrible service that they hire to handle their claims. I would hope that the owner will consider other options in the future to handle the claims process... but overall my experience with H2H (and not the other service) was a good one. read more

Couldn't be HAPPIER with this company! From start to finish they were great! The (3) guy crew were on time, careful and did the job quickly and efficiently! I hired them from New York to move my son from one apartment to another! Mark was AWESOME! He called a few days before to go over everything, during the move to let me know how it was going and after to make sure everything was good! Professional company! The cost ended up being lower then the estimate. I will use them again in the future and I HIGHLY recommend them! Jamie read more

I was driving home when I saw two H2H trucks on location, docked and parked inside a storage facility by my house at 5026 N Sheridan by Carmen! I use that storage facility, but forget that - I was so impressed by the park job of the trucks - backed up in the car port, aligned just perfectly so, I drove around the long block, pulled by the fire hydrant, car running, got out to take these artsy pictures (H2H is welcome to use as they please in the future), and took some I'm sharing with you all! I have not personally used this moving company, but thought to myself, anyone, let alone 2 drivers who can park big azz trucks like that with precision in such tight space have got to be as perfect as it gets in every aspect of the moving process. A friend not long ago asked if I knew of a moving company. Didn't then, but I do now, and will reach out and share my take on H2H! Great going. Love, love, love it! read more

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They were very transparent about their services- which felt off putting at first because they really wanted to be honest and up front about risks and what things will cost. I was delightfully surprised as a result when the movers were able to do our move in half the time and half the cost! They were hurrying so fast and would even take 2-3 boxes at a time. They were incredibly professional and everything arrived safely without a scratch or broken item at all. They made our move as painless as possible, and they had smiles on their faces the whole time. read more

The worst moving experience I have ever had came courtesy of this company. Customer service is impossible, communication is poor, and the move itself was quite stressful. The price also appeared exorbitant for what was a short-distance move with a small amount of items. I would not recommend these people to anyone. read more

I would love to give 5 stars for professionalism and a quick move (3 hrs for a one bedroom) but unfortunately I found that one of the boxes was missing when I started settling into new place. If you use this company I strongly recommend numbering your boxes and double checking that everything gets from point A to point B. read more

We needed movers last minute and H2H came to the rescue! The communication was phenomenal and the movers were quick and professional! Would definitely use them again! read more

Had an overall great experience. They were responsive and professional. They also provided an accurate quote. I would use them again if needed! read more

We had a fabulous experience with the team from H2H Movers. It is pretty hard to believe but our move from our 3rd-floor apartment to our new house took only 2 hours! 6 amazing workers came with 2 trucks and did the work thoughtfully and very efficiently. We worked with Nick and his team. They were not simply carrying our belongings, they were constantly asking questions about fragile items, where to store each piece, and always very courteous and respectful. We have a lot of books, and books are heavy stuff to carry, kind of back breaking. They did not utter a single complaint. I have moved a lot in my life but never met such an amazing team. read more

We got one bid for moving, it was high we thought. Then we got another bid we thought was low. We kept getting bids and listening to the mover's initial remarks. We decided to go with H2H because they seemed the most professional. Their bid was in the middle of the others. From the initial visit, we felt comfortable with them. They kept communicating with us before the move, during the move, and afterward. Their employees were courteous and efficient. The final price was below their estimate. I highly recommend them. read more

Quote was fair and was accurate. The movers were very professional and quick. Nothing damaged. Would highly recommend!

If I could give them six stars, I would! We moved a two story house this past weekend, and it went flawlessly. From the moment I called to get a quote to the follow up phone call after the move was done, H2H management was extremely professional, attentive and helpful. The crew of six guys was also professional, easy to work with and SO FAST! We ended up paying $500 less than was quoted because the crew was so efficient. I would recommend this company to anyone who asks! read more

Andrew was amazing to work with. I had to coordinate this move for my parents (in their 70's) remotely from California. They were nothing but kind and courteous to my parents in this very stressful situation. I highly recommend their services to those looking for movers at a good price and just plain nice people. Jed read more

We're planning to move to other locations so we are near our work location and also the location of my kids' school. It was a hassle to drive a long ride everyday to our work and to school. We have lots of things in our house so we need a packing service to do it. My sister knows that we will be moving to another house or to other locations so she recommended this company. We called the company and we talked about their service. We gave them our location and they came after half an hour. Lots of people came and we pointed out what they would grab. They are very careful in handling our things. I also prepared snacks for them so they can eat and rest. One track does not fit in all out things so one track also came. It took an hour before it finished packing. I'm so happy that everything was good. read more

I canNOT say enough good things about this company. Honestly. But I'll try. Wanna hear it? Here it go ... I moved about a year ago with Family Movers after a relative referral. Well, they were TERRIBLE and I was traumatized. So when it came time to move again, I hopped on Yelp and did my homework. I LOVED that that H2H is women owned (POINT #1), so I called and got an estimate. Being of sound mind, I called another place or two, but their estimates weren't stacking up. PLUS, H2H allowed me two crews/trucks of 3 guys each. I had stuff to move from where I was living and stuff that I needed moved from a storage facility. Instead of sending me one crew that would take all day to do both, they sent me two so that one crew could start at my house and the other could start at the facility -- and we'd meet the new place. Brilliant, ladies! (POINT #2) The other movers I called would not let me do that. They wanted to draaag the whole thing out for more cash. I even had to reschedule once. I called and Julia was so patient and helpful. I had a new date in no time. (POINT #3) So they were set to start at 8am. They were 15 minutes late AND THEY CALLED TO LET ME KNOW (POINT #4). I was like who cares because I was delirious from no sleep and wasn't ready anyway. They go to the house and started packing stuff in the truck IMMEDIATELY. It was unbelievable. I was running all over the place just trying to keep up and throw the last of my unpacked stuff into "misc." boxes (you know how that goes). They JAMMED!!! And I was in a garden apartment so everything had to go up a flight of stairs. The storage facility didn't set to open until 9:30am. The plan was that at 9:30, the other crew would break and head to the facility. Well that didn't happen. Why, do you ask? Because these dudes were already done packing my place!!! No one had to "break off" because my house was complete! So we all headed to the storage facility --- 6 hardworking guys + one medium locker = light work. So the trucks are packed and we head to my new place. It is a 3rd floor walk-up *gulp*. I just knew the party was about to slow down ... it didn't. These guys cranked into gear, yet again. They were working so hard, you could see the sweat on their foreheads. But they kept working. Man, BOGDAN and his crew ROCKED!!! No joke. They are young, funny, uber polite, and hard working. And just as good as the service, the amount due at the end was like $100 off the estimate Julia created for me. No BS. NO hidden BS. No sideways BS. No underground BS. It was so straightforward. (POINT #5) I *honestly* cannot remember when I was so satisfied with a company and their service. I am recommending you guys to EVERYONE. Thank you!! read more

Overall, I would use them again. They helped me with an office move. They were very communicative and on time. My items weren't fragile, but they still took time to wrap some pieces up for me. I had a few dings on a few pieces of furniture and also noticed one of them smelled like he had been smoking. Those were my only negative points. read more

I was recommended to use them through my sister and a couple family friends that have used them. Loved the experience. I appreciated that they gave me a higher end of the quote so I prepare for that, but they came in under. The guys came and just powered through everything. I swear I blinked and it felt like they had the truck loaded up. 10/10 recommend! The only annoying thing is that they will call you a ton of times prior to confirm. It got a little annoying. The great labor definitely made up for it! read more