there are a lot of subpar products. kept organized and in order. staff was nice and they have an…read moreiced tea in a glass bottle.

My review is based on my last two experiences with the pharmacy. One Rx they did not have and they…read moretold me to call around town as it would not be available for two days. She became irritated when I asked specific details of the antibiotic name and concentration. How do you expect me to call around town searching for a specific medication if you won't tell me what it is?? Tonight, I have been here since 9 pm. I went through the line to find out the Rx is not ready. It's now 10:21 pm, the antibiotic is ready, but I am waiting in this line again. They have not called a single name the whole time I have been here. You are expected to get back in line which is snaking through the store. Completely inefficient.

We used to go to Hippo Pharmacy until it closed in 2023. We opted to transfer to Quick Pharmacy and…read moreare very pleased. The prices are set by insurance but their cash prices are aggressive. Never had any hesitation to ask questions or get interaction opinions. Doctors prescribe whatever and often care not of the interactions of the drugs prescribed. Here, they catch that and at least make you informed so you can get back to your doc to see alternatives. It is really a boutique pharmacy at budget prices.

I was sent to this pharmacy by my Veterinarian. This pharmacy was providing antibiotics for my cat…read more The pharmacist was caring and professional. He made me feel as though my prescription was important to him, and I do believe it was. He truly had integrity and a love for helping others. The store was very clean and comfortable. They also had a drive-through window. My prescription was reasonably priced. I will not hesitate to do business here again.

Love how quick I can swing by and pick up my meds. I have been having a hard time refilling thru…read morephone but I'm happy I near by and can just swing by. The staff is very friendly and super welcoming. Happy I am here for my meds vs some other places I had to use before in south Austin.

It has been weeks, WEEKS, since my drs office sent a…read moreprescription that had already been paid for to your pharmacy. I've been asked to pay again for this medication 3 TIMES and I still have no medication! I've called twice and each person I've talked to has told me it's another week bc of testing. The first person said he "saw my bin with medication in it and was putting it on the top" then the next person Intalked to said they "no longer had my medication in its correct dosage" and someone would call me back TODAY with instructions. (No call back). So someone went into a bin with my name on it and took the paid for medication to use for someone else because they had a "lot of orders"?! How is that okay? Is this place a scam? What if this was a senior or anyone urgently needing their medication and they are asked to pay again for the medication, that is already paid for, each time they call? How is this good practice?

I always go to this cvs because the whole staff knows me. I go in there about 3-4 times a week to…read morecoupon. They are so patient and willing to help. I've been to other cvs' and the staff just seems annoyed and unwilling to help! I get so frustrated. I'd rather go to this one and get rain checks if they don't have the products I'm looking for. They do run out of stuff very fast but I just come back when they restock. They are awesome! I can't say the same for the actual pharmacy, I get my prescriptions sent there all the time just because it's convenient but my last experience was HORRIBLE. I called in the prescription because I was being released from the hospital with my newborn so a few hours later I think my prescription must be ready so I get there and the pharmacist tells me that my insurance declined paying for the prescription and I need to call them. So I'm wondering why he never bothered to call me and tell me that. Anyway I call and get it all sorted out and come back and he says it will be about 15 min. I wait and go back. He still hasn't heard from my insurance so I have to wait 15 more min. At this point I'm so frustrated and my husband goes and tells him we have called the insurance twice and they have confirmed coverage so what is the hold up and he says ok let me call. He calls and everything is clear about 2 hours later. Great waste of time!

Here's the full review, clean and final -- point 2 restored to full strength:…read more Exhausting is the only word for it. I understand prescriptions aren't every pharmacy's strength -- but at this point they'd be better off dropping the pharmacy counter entirely and running as a straight convenience store. Here's why, point by point: 1. They get the insurance wrong every single time. Every time. The charge comes back inflated, and when I catch it, the story is always that they "applied the discount program instead of my insurance." I've stopped treating it as a mistake. 2. I was shorted on a fill -- and billed for all of it. A four-week supply came up two weeks short. Two of the four weeks were missing from the bottle. When I raised it, the tech got flustered and fell back on "we have video of every fill and I handed you a bottle." She did hand me a bottle. It was half empty of what the label said was in it. They had no problem billing me for all four weeks. 3. There is no working inbound phone line. I know how that sounds. Try it yourself: (512) 452-7693. They don't answer -- they route you to voicemail and call back on their schedule, if at all. 4. The complaint process is a maze, by design. Staff will tell you the managing pharmacist is the top of the chain and every complaint must go through him -- via yet another voicemail box. A chain with roughly 9,200 locations is not run by one pharmacist in Round Rock. There is a District Leader for pharmacy. Corporate customer service will take a complaint directly, but only if you specifically ask them to bypass the store. Do it any other way and you get a callback from the very store you're complaining about. 5. The pattern points to management. Individually these are annoyances. Together they read as a location where incompetence is the norm and nobody above the counter is correcting it. Enough. Trust me or read the rest of the reviews -- the pattern's the same. Steer clear of this pharmacy unless you're just running in for chips and a drink.

Came here for Amazon drop off for ups! Walk in walk out in a minute! Love it! Will come around if…read moreI'm near.

I came here to look for hair tint, after not being able to find it at other stores. They have a…read morewonderful assortment of hair tint and I found exactly what I was looking for! The store is very clean and organized. There is a sign above each row that gives a good synopsis of what the row contains; I do believe it is more descriptive than most stores. It made shopping easy. They also had a discount shelf in front that looked promising and they had a lot of seasonal items and, as seen on TV items I like this CVS, I will be back.

I'm in Round Rock running errands in this area. Just needed a few things for the week…read more Found everything I needed. Store is clean and organized. Everything seemed stocked. Shelves looked great. Big parking lot, easy to park. Used the self check out. Fast and easy.

Just as a heads up to all shoppers, this location does not price match with anything online. Even…read moreif the item says sold by Walmart on walmart.com and not a third-party, this location specifically does not price match. Apparently each store has its own policy.

The "real" people behind the counter are absolutely Great!!…read more The automated system when you call is absolutely horrible. It is unusable if there is any background noise at all. There is no option to use the telephone keypad and turn interactive voice off. The product manager/owner of this system should have never moved this to production. They obviously did not test it in a real-world environment. It is so frustrating that I am considering moving my prescriptions to Walgreens.

Sarah was wonderful and helped us take the best passport photos. Excellent customer service and so…read morekind. Thank you so much Sarah!!!

When you call the Pharmacy, you have to leave a message and if lucky you get a text message but you…read morecan't talk to the Pharmacy. In my profile, it clearly stars no childproof caps, but I picked up two meds. They both had childproof caps. I called the store, and I had to return to the store to get the bottles tops changed. Of course, there was a line at the pharmacy as well. I did get an. I'm sorry, but nothing like we will let the person who filled it about their error. I also didn't get any compensation or anything for my extra trip and wasted time.

Do not come here for passport pictures! This is my third bad…read moretime at this location. This time I came in after visiting two other CVS locations in the area , quick stop for passport pictures. There was a big rush when I walked in so I waited like 30 minutes until things calmed down because there was one employee at the front. Once another employee comes in I'm asked what I need help with and I say oh a passport picture for my baby and they quickly reply we do not take passport pictures for babies or kids. Which is weird because on their website they're a qualifying stores that does them. I just left because I knew it depends on the employees if they do it or not.

i don't have much to add in comparison to my previous review, but i went at 8:30 tonight and they…read morewere closed early. i asked what time they normally closed and they said 9:00 but they were short staffed. i don't think that's a valid excuse. just handle it!!! oh my gosh dawg.

This H-E-B Plus is my go-to. The store is usually very clean, the layout makes it easy to find what…read moreI need, and the cashiers and staff are always friendly; special shoutout to Rey, my favorite! I also really appreciate that H-E-B recently started accepting Apple Pay, it makes checkout so much more convenient. Overall, a solid shopping experience every time.

Fast, friendly service each time I went ! went there at non peak times so no lines - in and outread more

i just called this pharmacy to ask if any refills were available. i was trying to explain first…read morethat there was more than one milligram prescription so they werent spinning their wheels looking and i was cut off with "mam, mam, mam...i just need a last name." look if you dont like your job then quit. you dont need to be rude to customers who are just trying to make your job easier. hear me out first so you wouldnt have to ask the questions Felicia. when i asked to speak to someone else, June wasnt much nicer.