After a 3AM emergency, needed to get some OTC medicines. Arrived and store was empty of people. I…read morecan't ever remember a CVS that was this clean and stocked. The three employees working were absolutely fantastic! So helpful and caring. The pharmacist on duty answered a question and helped me find the right OTC medication. All this at 4AM!!

there are a lot of subpar products. kept organized and in order. staff was nice and they have an…read moreiced tea in a glass bottle.

I was sent to this pharmacy by my Veterinarian. This pharmacy was providing antibiotics for my cat…read more The pharmacist was caring and professional. He made me feel as though my prescription was important to him, and I do believe it was. He truly had integrity and a love for helping others. The store was very clean and comfortable. They also had a drive-through window. My prescription was reasonably priced. I will not hesitate to do business here again.

We used to go to Hippo Pharmacy until it closed in 2023. We opted to transfer to Quick Pharmacy and…read moreare very pleased. The prices are set by insurance but their cash prices are aggressive. Never had any hesitation to ask questions or get interaction opinions. Doctors prescribe whatever and often care not of the interactions of the drugs prescribed. Here, they catch that and at least make you informed so you can get back to your doc to see alternatives. It is really a boutique pharmacy at budget prices.

It has been weeks, WEEKS, since my drs office sent a…read moreprescription that had already been paid for to your pharmacy. I've been asked to pay again for this medication 3 TIMES and I still have no medication! I've called twice and each person I've talked to has told me it's another week bc of testing. The first person said he "saw my bin with medication in it and was putting it on the top" then the next person Intalked to said they "no longer had my medication in its correct dosage" and someone would call me back TODAY with instructions. (No call back). So someone went into a bin with my name on it and took the paid for medication to use for someone else because they had a "lot of orders"?! How is that okay? Is this place a scam? What if this was a senior or anyone urgently needing their medication and they are asked to pay again for the medication, that is already paid for, each time they call? How is this good practice?

I order a GLP-1 drug from Grand Avenue for several months after they were recommended by my nephew…read moreand the service was perfect. I would renew my prescription and would receive the invoice and when it was paid I receive the shipping information. Within two days I would receive my refill. Then the servise completely fell apart. After long waits on hold I finally got to talk to a person who assured me that they had been through some growing issues but they had been resolved. My last refill was confirmed eight days ago and I haven't even received the invoice. Obviously I am completely out and searching another compounding pharmacy.

This CVS at 2001 E. Palm Valley Blvd. in Round Rock is a location I regularly use, which makes this…read morefeedback especially disappointing. Unfortunately, I have encountered the same employee on more than one occasion when needing assistance at the counter, and each interaction has been marked by an unnecessarily sour and unwelcoming disposition. Today, I came in to pick up a photo order. When asked for my last name, I clearly said "Armstrong Sharp." I was asked for it again, and after repeating myself, I was immediately told there was nothing under that name. There seemed to be no effort to consider that the order might simply be filed under Sharp. I finally asked, "Did you check Sharp?" Only then did he check--and there was my order. What bothered me most wasn't the mix-up. Those things happen. It was the attitude throughout the entire interaction. There was no acknowledgment, no "let me check," no courtesy, and certainly no attempt to make the experience pleasant. His entire demeanor communicated that assisting me was an inconvenience. Customer service does not require an elaborate performance. A greeting, a little patience, basic courtesy, and a willingness to help go a long way. When one employee repeatedly makes a regular customer feel unwelcome, it reflects poorly on the entire store. I like the convenience of this CVS and would prefer to continue using it, but interactions like this genuinely make me reconsider doing business at this location. Management should address the customer-service culture at the counter.

Here's the full review, clean and final -- point 2 restored to full strength:…read more Exhausting is the only word for it. I understand prescriptions aren't every pharmacy's strength -- but at this point they'd be better off dropping the pharmacy counter entirely and running as a straight convenience store. Here's why, point by point: 1. They get the insurance wrong every single time. Every time. The charge comes back inflated, and when I catch it, the story is always that they "applied the discount program instead of my insurance." I've stopped treating it as a mistake. 2. I was shorted on a fill -- and billed for all of it. A four-week supply came up two weeks short. Two of the four weeks were missing from the bottle. When I raised it, the tech got flustered and fell back on "we have video of every fill and I handed you a bottle." She did hand me a bottle. It was half empty of what the label said was in it. They had no problem billing me for all four weeks. 3. There is no working inbound phone line. I know how that sounds. Try it yourself: (512) 452-7693. They don't answer -- they route you to voicemail and call back on their schedule, if at all. 4. The complaint process is a maze, by design. Staff will tell you the managing pharmacist is the top of the chain and every complaint must go through him -- via yet another voicemail box. A chain with roughly 9,200 locations is not run by one pharmacist in Round Rock. There is a District Leader for pharmacy. Corporate customer service will take a complaint directly, but only if you specifically ask them to bypass the store. Do it any other way and you get a callback from the very store you're complaining about. 5. The pattern points to management. Individually these are annoyances. Together they read as a location where incompetence is the norm and nobody above the counter is correcting it. Enough. Trust me or read the rest of the reviews -- the pattern's the same. Steer clear of this pharmacy unless you're just running in for chips and a drink.

Came here for Amazon drop off for ups! Walk in walk out in a minute! Love it! Will come around if…read moreI'm near.

I came here to look for hair tint, after not being able to find it at other stores. They have a…read morewonderful assortment of hair tint and I found exactly what I was looking for! The store is very clean and organized. There is a sign above each row that gives a good synopsis of what the row contains; I do believe it is more descriptive than most stores. It made shopping easy. They also had a discount shelf in front that looked promising and they had a lot of seasonal items and, as seen on TV items I like this CVS, I will be back.

Uber brought me here to pick up and deliver packages, so this review is for the pickup department…read more I appreciate the fast service with my orders being brought out within 5 minutes. I've had to wait up to an hour at other locations. Appreciate the fast and friendly service.

Just as a heads up to all shoppers, this location does not price match with anything online. Even…read moreif the item says sold by Walmart on walmart.com and not a third-party, this location specifically does not price match. Apparently each store has its own policy.

The "real" people behind the counter are absolutely Great!!…read more The automated system when you call is absolutely horrible. It is unusable if there is any background noise at all. There is no option to use the telephone keypad and turn interactive voice off. The product manager/owner of this system should have never moved this to production. They obviously did not test it in a real-world environment. It is so frustrating that I am considering moving my prescriptions to Walgreens.

Sarah was wonderful and helped us take the best passport photos. Excellent customer service and so…read morekind. Thank you so much Sarah!!!

When you call the Pharmacy, you have to leave a message and if lucky you get a text message but you…read morecan't talk to the Pharmacy. In my profile, it clearly stars no childproof caps, but I picked up two meds. They both had childproof caps. I called the store, and I had to return to the store to get the bottles tops changed. Of course, there was a line at the pharmacy as well. I did get an. I'm sorry, but nothing like we will let the person who filled it about their error. I also didn't get any compensation or anything for my extra trip and wasted time.

Do not come here for passport pictures! This is my third bad…read moretime at this location. This time I came in after visiting two other CVS locations in the area , quick stop for passport pictures. There was a big rush when I walked in so I waited like 30 minutes until things calmed down because there was one employee at the front. Once another employee comes in I'm asked what I need help with and I say oh a passport picture for my baby and they quickly reply we do not take passport pictures for babies or kids. Which is weird because on their website they're a qualifying stores that does them. I just left because I knew it depends on the employees if they do it or not.

This H-E-B Plus is my go-to. The store is usually very clean, the layout makes it easy to find what…read moreI need, and the cashiers and staff are always friendly; special shoutout to Rey, my favorite! I also really appreciate that H-E-B recently started accepting Apple Pay, it makes checkout so much more convenient. Overall, a solid shopping experience every time.

i don't have much to add in comparison to my previous review, but i went at 8:30 tonight and they…read morewere closed early. i asked what time they normally closed and they said 9:00 but they were short staffed. i don't think that's a valid excuse. just handle it!!! oh my gosh dawg.

Fast, friendly service each time I went ! went there at non peak times so no lines - in and outread more

Recently had a COVID booster at this Costco Pharmacy. Scheduling an appointment online was easy…read more Scheduled for 12:00 noon. Only waited about 5 minutes. Personnel were organized and friendly.