Quest Diagnostics: I had a 3:20 appointment, but no one is here and no one has called me. Someone…read moreelse got upset and knocked on the door because her appointment was at 3:00. They seem to think they can take a patient every 10 minutes, but it's clearly not working. It's already past my appointment time

I had a good experience here. Checking in was very easy. I was able to use my phone, although they…read moredo have a kiosk that allows check-ins in the office. I was able to track my place in line from a screen that showed all of the checked in patients. The staff members worked together well. While my phlebotomist was going through my papers, a coworker needed help, and shortly after, she had a question, which he helped with. My phlebotomist did a good job with my blood draw--hit the vein on the first try (thank goodness!). She was also friendly. The location was clean. And there is ample parking in front.

All CPLs seem to be inefficient but this one is by far the worst in the area. Even coming at an off…read moretime (late morning) and only three other people in the waiting room it's still a ridiculously long wait. They even have a full time front desk person (which others I've been to do not) and still can't seem to get people through in a timely way.

This lab is so easy for my limited mobility to access. Even tho it was very crowded, they have a…read morerhythm and process that sees patients who walk in. The four stars is for seating as it is difficult to keep distances. The best part was Joan and her wonderful attitude.

Waited an hour for my "scheduled appointment". They apparently prioritize walkins. This location…read moreshould be avoided if you're under 100. It's like going to in and out at noon. Appointment means nothing here.

The lab technician was excellent making sure the lab order was correct. She was efficient and very…read morecaring.

I come here very often for labs, there seems to be a new staff every visit. I'm not sure why they…read morecannot keep employees,but that's not a good sign from my own perspective. This visit has been a mad house. Long waits, abrupt reception, and a bit of chaos. A women's was here for a long time, come to find out, her orders were lost in the back with one of the phlebotomist. They're not sure what happened. Chaos. I'm may need to try to find a new lab for future lab work.

Dropped in here for some labs and what started out rough, an employee was having an off day, was…read moreturned into a wonderful experience compliments of Stephanie and the lovely phlebotomist (sorry forgot her name) that drew my blood. If you need blood work I recommend this location. They are efficient, know their jobs and do them well. There is plenty of parking, the restrooms are close and clean and the building is accessible.

I was very impressed with how efficient this office was running the morning I visited. The…read moreemployees at the front counter managed patients with courtesy, keeping the flow of patients moving. No one in the waiting room appeared frustrated for any reason. I also found the wait after checking in to be quite short. The phlebotomist was easy to interact with, and was happy to explain specifics about my blood draw. Finally, I very happy she was able to draw my blood on her first try (yes, I've encountered ones who did not--so this is important to me!). In all, I definitely will return here to complete future lab work.

This location was stark contrast from Lakeline! Great customer service and considering I'm a walk…read morein---had to rush coming from work. And less than 5 minutes wait! Very organized and their clinic was clean. Lots of parking. Great skill, the phlebotomist was very gentle it hardly felt like a lab draw. If u have to go to a lab---I recommend this location :)

Have been here multiple times this year for many different kind of lab work. Their check in process…read moreis super easy, they are very efficient and the results usually get uploaded into your portal within few days. All the ladies that draw your blood are so nice and friendly.

My wife came here to do blood work and they did good job with no pain on blood draw! It's a good…read moresign of good service! Keep up the good work, cheers

Jessica is amazing!!! My mom and my family have the history of having hidden veins, so it's been…read morevery hard to find the vein to take blood. Having a blood test has been my mom's fear for years. She has a great nurse that does a great job at drawing blood so when she came here to visit and it was time to do another test for her doctor to see results, she got very nervous again. However, Jessica did everything painlessly in less than 2 minutes, which was incredible. The process of making an appointment and getting the result is very seamless. They allow walk-ins but making an appointment is highly encourage. My mom booked 8am appointment, took care of the payment, and got out no later than 8:15am. I was told the result would be available around 12-1pm the next day, but it was already emailed to me before 8am the next day. You can stop by to get the hard copy if you'd like. The office is warm and cozy. Overall I'm so happy that my mom had a very good experience here with Jessica. Thank you, Jessica, for your amazing skill and making my mom comfortable!

Woman who checked me in and took my blood was rude. She was very slow to answer my questions. I…read moreusually pass out with my blood being drawn and she was talking to me like I was a child. I never bruise or am in pain after I get my blood drawn but today that happen.

We went in to get a sore throat checked and cough. The checkin line was extremely long. There were…read moreonly 2 people working the front desk. We waited about 10 minutes after check in to be called in by the doctor. Doctor came and said everything is fine. Told her about the nasty cough and then she check his lungs again more intently. Tested hi. For strep and sent us home. From check in to exit was total 30 minutes. By the time we got him the result was in and prescription sent to pharmacy. No one called us to discuss the result or that there is a prescription to pickup. Neither the nurse or doctor asked us how we were or greeted us. Quite transactional. Super wired.

ARC has never shown me they care or listen to what is wrong. Ask for help and they pass you off…read more Have tried for years to get a PCP but no one takes new patients. After 10+ years I have decided to cut ties between them and me and my family. I will never waste another dollar at ARC to not get any help. So if you want a difficult, unfriendly experience, that leaves you feeling worse than you came in, ARC is for you!

Went there for the first time today (5/4/26). People (all who were fasting) lined up before they…read moreeven opened, and when the doors did open, I found the process to be logical and organized. Sign in at the kiosk, sit down, go to the desk when your name is called. I had prepaid, so I handed Michele my paperwork. The phlebotomists moved quickly. When I was called, Michele, a woman of many talents, turned out to be a phlebotomist, too. I'm used to getting finger sticks for INR, but a venipuncture was required. I DIDN'T EVEN FEEL THE NEEDLE GO INTO MY VEIN, which Michele found on the first try! Usually, I'm like a pin cushion when others have drawn blood from me. SHE IS GREAT! Both she and her colleague were polite, kind, knowledgeable, and efficient. I HIGHLY recommend this lab! Thank you, Michele and Clinical Path. Lab in Bastrop, Texas!

Came here for the first time today. I made an appointment for 9am based on the other reviews I…read moreread. I got there with my 15 month old son and brought his stroller so he could sit in that while I got my blood drawn. Come to find the elevator was broken for the building and we had to use the stairs. Quick trip back to the car and we walked up the stairs. I checked in and told the front desk lady about the stroller and that I would have to hold him while I got my blood drawn and she said no worries. Upon being called, my sweet lady asked if my son would let another nurse hold him and I said sure! I got my blood drawn, didn't even feel it, and another nurse held my son and gave him stickers right next to us. 10/10 for everyone there!!! In my car by 9:07am

I love Whitney and the crew. I trust whatever they say! Good vitamin advice! I get the same value…read moreas the big box stores.

Great customer service and fast turnaround around with non standard meds. Pricing is also great…read morefor the prescriptions that weren't covered by my insurance.