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CPL Laboratories

2.6 (24 reviews)
Closed 8:00 am - 12:30 pm, 1:30 PM - 5:00 PM
Updated a few days ago

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Heather B.

This is a hidden gem in Cedar Park. If you need lab work--come here! I arrived right before lunch and was still able to be seen in a reasonable amount of time. The phlebotomists run the front desk, so I suspect any complaints about service can probably be attributed to stress on doing two jobs (and only one, the blood draws, that is their skill set). I found my check in interaction to go smoothly. The blood draw was difficult due to my tired veins (I'm a 20 year platelet donor), but the phlebotomist was able to find and get the draw. She was focused and patient. I will be back here.

Then don't honor these times and will just lock the doors anywhere from 5-10 mins early
Destiny C.

Tried to get my blood drawn and they close at 12:30 for lunch & don't reopen till 1:30. I arrived at 12:25 and the door was already locked as they starred at me from behind the desk. Someone was leaving so I entered and the male phlebotomist stated they were closed and turned off all the lights in the waiting room and walked away just leaving me & my kids in the dark waiting room. Why have hours posted if you aren't even going to honor the times posted.

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4 months ago

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1 year ago

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1 year ago

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2 years ago

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1 year ago

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7 months ago

Came in to get lab work done. Super fast and easy, super sweet man working there. 10/10 would come back again!

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2 years ago

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7 years ago

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5 years ago

Phlebotomist was nice, but they hold the test results too long before releasing them.

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6 years ago

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7 years ago

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7 years ago

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Austin Regional Clinic: ARC Cedar Park

Austin Regional Clinic: ARC Cedar Park

(84 reviews)

On July 10th I felt very bad ( high fiver 102-103). My wife brought me to Austin regional clinic to…read moreshow me to the doctor. In general, all nurses and other employees did their job very good. They took flu test, other tests, blood test etc and doctor said - don't worry, it's just VIRUS infection and just do what you have been doing last 3-4 days (high doze of ibuprofen ). We came back home . In the night and next day situation became even worse - body temperature was about (103f) and severe headache . Then we went to Emergency (St. David's North Austin Medical Center) where they diagnosed pneumonia and said that it was NOT Virus but bacterial infection. They also told me that they surprised that previous doctor didn't give me right dosage of ibuprofen in line with my weight. That's explained why I couldn't stop temperate increase for many days. My conclusion after visit of Austin regional clinic cedar park. Pros : good and friendly team, easy to book visit Cons: doctor was not competent enough or attentive enough to make right diagnose . Totally worthless visit for me and money I will pay for this visit

ARC has never shown me they care or listen to what is wrong. Ask for help and they pass you off…read more Have tried for years to get a PCP but no one takes new patients. After 10+ years I have decided to cut ties between them and me and my family. I will never waste another dollar at ARC to not get any help. So if you want a difficult, unfriendly experience, that leaves you feeling worse than you came in, ARC is for you!

Quest Diagnostics

Quest Diagnostics

(44 reviews)

I didn't plan on writing a review after my appointment, but I was so blown away by the level of…read moreservice I received that I changed my mind. I have had many, many, many blood draws in my lifetime, but this was the best experience I have ever had. My appointment was at 10:10 am, so I arrived a bit early (that's just who I am, always). I checked in at the kiosk and was amazed that less than 2 minutes later, my name was called! I wish I could remember the Phlebotomist's name because she was awesome. No issues finding my vein (unlike another Quest location in Austin...). It was quick and completely painless. She was super kind and friendly as well. I was impressed at how clean and organized this location felt compared to the other one I had visited. I walked out of the building at 10:05 am, 5 minutes before my appointment was scheduled to start. Incredible! I can honestly say that has never happened to me at any medical facility before. I will definitely be coming back to this location for any future blood draws!

Really disappointed in our experience today. My daughter had routine lab work ordered from her…read morepediatrician that they couldn't do in office. The tests were ordered as a hemoglobin and a lead, capillary test. Making the appointment was easy but our experience left little to be desired. First, minimal interaction with the phlebotomist, which is fine doesn't really matter but I overheard the phlebotomist call our pedi (given the questions she was asking it was easy to infer that's who she called) and asked to change the lead test from capillary to venipuncture. Which is not necessary given both exams are capable and routinely done via capillary pokes (finger poke for older children and adults and heel sticks for younger infants). I stated we will not be doing a venipuncture. I was not provided with reasoning why it was "required" to be venipuncture when 1. The order specifically stated capillary. And 2. A hemoglobin test which did not specify the route of obtaining blood is also routinely a capillary test unless being tested in a CBC panel - which was not ordered. I was told that "since my daughter was one it couldn't be a heel stick" I asked what age had to do with the tests as my healthcare experience working at a pediatric blood and cancer center and in a level 1 emergency center we would do capillary sticks as a least invasive options prior to jumping to a venipuncture. In our blood and cancer center when checking hemoglobin specifically we also did finger pokes (older kids) or heel sticks (younger kids) so it's not like turning 1 was a magical event that changes the necessary route therefore requiring a more invasive procedure. I was then told that age had nothing to do with it but offered no other explanation and was again told "since she's 1 it is just how it's done" (this was the only reasoning I was given about 3-4 times throughout my time in the building today). Well I'm sorry, I don't care if that's how you do it for other patients, I am my daughters advocate, why would I consent to a more invasive option FOR A ONE YEAR OLD if less invasive options are available and even suggested by the CDC (since the test they questioned the pedi on changing the order to venous -that was ordered as a capillary I provided that general procedures are capillary then if indicated venous). Hemoglobin is a routine capillary procedure (you can see where some guidance is not recommended when babies are walking- you could have assessed my daughter and learned she is not yet walking and turned one a week ago, finger sticks are not recommended for newborns/neonates which my daughter is neither so you had two options you chose to complete neither). Regardless, the main issue is the lack of communication, no one explained WHY other than her age. I heard you speaking in the hallways mentioned "what if it coagulates" that's a risk with any sample and yeah likely higher with a capillary stick but it's also done this way in many other states and medical offices in Austin alone so that shouldn't be your excuse. You asked another employee if they could do a capillary stick which they said yes to the said "mmm no actually we can't because she's 1". Needless to say you may offer pediatric services but as a parent with 8 years experience in pediatrics you are not remotely pediatric friendly. I'm sorry for other parents who may blindly believe you and therefore subject their children to more invasive options (based on this I'd also assume you hold kids down) when less invasive options and more child friendly options and alternatives are available.

CPL Laboratories - laboratorytesting - Updated May 2026

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