Came as a walk in and was out in under an hour. Came at about 11:00am on a Friday and the waiting…read moreroom was almost full so I thought this was a total win. Has a parking lot; it's in a strip mall sort of place. Waiting room was clean and the phlebotomist was kind and very quick. Funny too which eases nerves during blood tests. :) If I had to go back I would.

Walked in at 8:00am, there were several people in the waiting room. I thought it would take awhile…read morebut the staff were working quickly and efficiently. I was in and out in less than 15 minutes!

TLDR: It's a heck of a lot better than CPL Laboratories, and a little nicer than Quest Diagnostics…read more This is the closest LabCorp branch for the Northwest Side of Austin. If you're facing the main entrance of the Cedar Park Regional Medical Center, Building C is the last one on the right. Go inside and take the elevator to the 3rd floor to get to LabCorp. What I like about LabCorp is that you can make an appointment online, and as long as you bring your paperwork they're good about getting you in and out on time. (That said, I have seen people who didn't bring what was needed, and wasted time arguing with them.) The waiting room is pretty bare, but it doesn't have the down-at-heels bus station vibe of Quest. If you can, make your appointment earlier in the day and on T-W-Th as it's a little slower, and you'll actually be able to find parking close in. Otherwise, plan on parking in the outermost reaches of the parking lot! Note: As of September 2021, masks are required to enter the building, and no more than 5 people are allowed in the office at a time.

This review is for all of LabCorp not this particular location…read more My doctors office got bought out and the new group that owns my doctors office. Switched all the lab work to LabCorp. I'm self-pay, which means no insurance The doctor and the phlebotomist at the doctors office said when you get the bill, tell them that yourself pay you have no insurance Here's what LabCorp does, which is completely unethical! When you call LabCorp because you're self-pay and there's no insurance and you tell them this, they are first going to offer you a percentage discount. You have to decline that discount. You have to specifically say I want self-pay pricing. Even if you start out saying self-pay pricing, they will still offer you a discount, you have to decline and keep pushing for the self-pay pricing. I did not know this on my first two bills. I end up telling my doctor I want to use a different lab company because the one that they're using out of their doctors office which is LabCorp is too expensive. My doctor states, they're one of the cheapest around. Here's the self-pay pricing list. Take a picture of it. I go ahead and decide to get blood work for the third time. When I get the bill, I call LabCorp. I explained to the gentleman that I want to go over my bill because my doctor is telling me one price and the bill says a different price. And that I wanna pay for it myself because I have no insurance. The very rude lab Corp. representative tells me "the price is the price." I say, sir, "I think that you're billing me insurance prices and I don't have the insurance " He says "no these are the regular prices you're not getting insurance prices cause you have no insurance and the price is the price." On my fifth call in one day to LabCorp I finally get a competent representative that explains the system to me and tells me you have to specifically ask for self pay pricing, decline their first offer of a discount which doesn't come anywhere close to the self-pay pricing, keep insisting for the self-pay pricing, and hopefully you get self-pay A completely unethical company!

I was hoping I get to review after I get my results back. My lab was done on the 9th and I still…read morehaven't gotten any result even after I called and left message. On the lab draw date itself, the wait was long but the lab tech who drew my blood was good. Free parking available. Not very well labeled, it's on the upper level of the building. My procedure was delayed due to lab result being delayed.

I took my dad in for his lab work. The blood drawer started giving my dad medical advice. I…read moreintervened and stated he had a doctor and you cannot change his orders. She stated more medical advice. I asked her to stop. She came at me with an attitude and I gave it right back to her. I kept reminding her she was not a doctor. It costs $1000 to be a blood drawer. She felt comfortable giving medical advice from passing a test from memorizing answers. I stated again we are here in order from a medical doctor. This is the problem today. This person does not care for my dad or seen his bloodwork, but comfortable overriding medical orders. Who does that?

Jessica is amazing!!! My mom and my family have the history of having hidden veins, so it's been…read morevery hard to find the vein to take blood. Having a blood test has been my mom's fear for years. She has a great nurse that does a great job at drawing blood so when she came here to visit and it was time to do another test for her doctor to see results, she got very nervous again. However, Jessica did everything painlessly in less than 2 minutes, which was incredible. The process of making an appointment and getting the result is very seamless. They allow walk-ins but making an appointment is highly encourage. My mom booked 8am appointment, took care of the payment, and got out no later than 8:15am. I was told the result would be available around 12-1pm the next day, but it was already emailed to me before 8am the next day. You can stop by to get the hard copy if you'd like. The office is warm and cozy. Overall I'm so happy that my mom had a very good experience here with Jessica. Thank you, Jessica, for your amazing skill and making my mom comfortable!

Woman who checked me in and took my blood was rude. She was very slow to answer my questions. I…read moreusually pass out with my blood being drawn and she was talking to me like I was a child. I never bruise or am in pain after I get my blood drawn but today that happen.

We went in to get a sore throat checked and cough. The checkin line was extremely long. There were…read moreonly 2 people working the front desk. We waited about 10 minutes after check in to be called in by the doctor. Doctor came and said everything is fine. Told her about the nasty cough and then she check his lungs again more intently. Tested hi. For strep and sent us home. From check in to exit was total 30 minutes. By the time we got him the result was in and prescription sent to pharmacy. No one called us to discuss the result or that there is a prescription to pickup. Neither the nurse or doctor asked us how we were or greeted us. Quite transactional. Super wired.

The office managers have humiliated me in front of other patients, they do not care and will not…read morelisten to anything that a patient has to say. Leadership sides with them and doesn't care about the patients at all.

Zero stars! Wait time is insane. They take forever in…read morebetween patients to treat. Seems like only one tech here. Have 9 people in the waiting area. No front desk staff. Just a check in kiosk.

As we know, there is no receptionist. So, all I needed to do was to drop off four additional stool…read moresamples (that apparently the Nurse Practitioner ordered later) and received the day before when the first samples were delivered. Quest Diagnostics seems to have a monopoly, but I see there is a Labcorp in Cedar Park. I told the "nurse" that all I had was samples to drop off and she told me that she could not help me, I would have to wait my turn. The waiting room seating was sold out. I left. I will never go back to Quest. I was in HVAC sales and service for over 40 years. I think I know how to provide proper service. This is total BS!

made an appointment on a friday for 3 pm just in case it'd be busy, came in early at 2:30 pm. sent…read moreby my physician to get a regular blood draw, so they scanned my paper. it was quick and easy when checking in. i barely had to wait a minute before getting called in to get blood work done! pretty convenient location, super close by!

Ive used many CP locations without issue but this one is bizzare. Usually they are great at getting…read morepeople in and out, so even if busy they are constantly checking someone in, calling people back for blood draws, etc. This location isnt like that. Waiting room is always full, and no one seems to be calling people back for tests. Twice now I signed in, and waited 15-20 minutes without my name even being called to checkin at the front desk. Usually its a few minutes at most. A person was called back to get their blood drawn maybe once every 10-15 minutes...its bizzare. Both times I had to leave after waiting 45+ minutes with no luck- I just couldn't wait all day. I have no clue why this location seems to run like the DMV but I would avoid at all costs. Theres a location in Jollyville not much further thats way better. Go there.

Anyone tired of the run around with medical offices and professionals should run to Hope + Health,…read moreespecially woman struggling with menopausal issues. Joanna Meley has been a Godsend to me and continues to improve my quality of life each year I know her.

Joanna is WONDERFUL! You NEVER feel rushed. She really listens to you. Her office is always…read morewelcoming. Its nice to go to her and she actually knows you-your not just a number. She truly cares about helping you. She has taken care of my bf and I for a long time we will never go anywhere else!

Quest Diagnostics: I had a 3:20 appointment, but no one is here and no one has called me. Someone…read moreelse got upset and knocked on the door because her appointment was at 3:00. They seem to think they can take a patient every 10 minutes, but it's clearly not working. It's already past my appointment time

I had a good experience here. Checking in was very easy. I was able to use my phone, although they…read moredo have a kiosk that allows check-ins in the office. I was able to track my place in line from a screen that showed all of the checked in patients. The staff members worked together well. While my phlebotomist was going through my papers, a coworker needed help, and shortly after, she had a question, which he helped with. My phlebotomist did a good job with my blood draw--hit the vein on the first try (thank goodness!). She was also friendly. The location was clean. And there is ample parking in front.

They are always professional and courteous in providing services for myself and my family! They…read moreare not the closest facility to my home, but because of the way myself and my wife have been treated several times, we always go out of our way to return their for our imaging needs.

Normally these type of places are so busy that they do not have the best customer service, but that…read moreis totally untrue for what we just experienced. We walked in around 4:30 for a wrist image. Completely packed. The guy could have easily told us we stopped these for the day, but he called to the back and was able to get us in. If you treat people with respect, they will go the extra mile for you