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    Hope + Health

    5.0 (4 reviews)
    Open Open 24 hours

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    Crystal Falls Family Medicine - First visit to Primary Care physician.

    Crystal Falls Family Medicine

    4.4(24 reviews)
    3.5 mi

    I am so very disappointed in this practice. I saw Dr. Chikkala for a couple of years from about…read more2019 to late 2021. I liked her a lot. I came to get my medications renewed and my pharmacy sent them to be ordered from the office. When I returned to the pharmacy they said they never got a reply. I would call the Dr.s office and it would go to voicemail and I would never hear back. I called quite a few times. I figured they closed or moved. I felt very betrayed at the time. I had to see someone else and then they moved. I recently went on Yelp to find a new doctor and saw that Dr. Chikkala was still at the same place!?? WT? I left another message, again, no response! I drove over there today and only the nurse was there. I told her about all this and said she would have someone get back to me. So Dr. Chikkala's husband (who runs the front) Just now called me. He was very rude to me. He said that because it had been almost 2 years that she was no longer my doctor, (well of course she wasn't). I wanted to go back to see her. He wanted to go round and round about when he "said" he called me back a long time ago and it was ME that never responded. LOL really? I DID call, MANY MANY Times! No one ever got back to me. Very irresponsible for a doctor's office. So, I said I would like to get in to see her. Then he tells me that I have to find another doctor because she won't have any information from the last 2 years?? Well, they can get that information from the last group I was at. He proceeded to then just make up stuff and it got ridiculous. He made no sense, I realized he was just being an ass. I really do not wish to deal with people like that so I will find a new, better, more communicative, and responsive doctor's office.

    Dr. Chikkala was amazing. She was very thorough. She knows her business. The front desk personnel…read morewas also very helpful. The office was clean and organised. Looking forward to seeing her again. I have faith in her.

    Cedar Park Pediatric & Family Medicine

    Cedar Park Pediatric & Family Medicine

    2.7(173 reviews)
    2.5 mi

    We understand that your office has a policy regarding appointment arrival times. However, when we…read morebooked an urgent appointment for our 9-month-old daughter, we arrived just one minute late and were refused service. Our baby was in distress, crying uncontrollably, running a fever, with goopy eyes and a very runny nose. We immediately took her to the hospital, where she was diagnosed with two ear infections. While we respect the need for policies, turning away an infant in such condition over a one-minute delay feels unreasonable. We have always appreciated Dr. Moore's care, but our interactions with the office staff have been consistently unpleasant. As a result, I canceled my child's scheduled check-up and will be seeking alternative care for her moving forward.

    Our baby boy was born mid October and I chose Dr. Keegan as his pediatrician. We have now seen her…read morefew times since birth and she has been so sweet and so caring. She has put her time to explain everything and let us know what to look for as he grows. The staff have been great and their online check in process prior to your appointment is so amazing with a newborn when you walk in you don't need to do anything but let them know you are there. Dr.Keegan and her staff are so great in granting out wishes with any health care needs we have for our baby boy. Highly recommend her and this office.

    Photos
    Cedar Park Pediatric & Family Medicine - Lee Keegan, MD - Board Certified Pediatric Medicine.  Dr. Keegan sees patients at the Vista Ridge location.

    Lee Keegan, MD - Board Certified Pediatric Medicine. Dr. Keegan sees patients at the Vista Ridge location.

    Cedar Park Pediatric & Family Medicine - Lindsey Moore, MD - Board Certified Pediatric Medicine

    Lindsey Moore, MD - Board Certified Pediatric Medicine

    Cedar Park Pediatric & Family Medicine - Jennifer Cardwell, MD - Board Certified Pediatric Medicine

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    Jennifer Cardwell, MD - Board Certified Pediatric Medicine

    Hope + Health - familydr - Updated May 2026

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