This location was stark contrast from Lakeline! Great customer service and considering I'm a walk…read morein---had to rush coming from work. And less than 5 minutes wait! Very organized and their clinic was clean. Lots of parking. Great skill, the phlebotomist was very gentle it hardly felt like a lab draw. If u have to go to a lab---I recommend this location :)

I was very impressed with how efficient this office was running the morning I visited. The…read moreemployees at the front counter managed patients with courtesy, keeping the flow of patients moving. No one in the waiting room appeared frustrated for any reason. I also found the wait after checking in to be quite short. The phlebotomist was easy to interact with, and was happy to explain specifics about my blood draw. Finally, I very happy she was able to draw my blood on her first try (yes, I've encountered ones who did not--so this is important to me!). In all, I definitely will return here to complete future lab work.

Have been here multiple times this year for many different kind of lab work. Their check in process…read moreis super easy, they are very efficient and the results usually get uploaded into your portal within few days. All the ladies that draw your blood are so nice and friendly.

My wife came here to do blood work and they did good job with no pain on blood draw! It's a good…read moresign of good service! Keep up the good work, cheers

I was hoping I get to review after I get my results back. My lab was done on the 9th and I still…read morehaven't gotten any result even after I called and left message. On the lab draw date itself, the wait was long but the lab tech who drew my blood was good. Free parking available. Not very well labeled, it's on the upper level of the building. My procedure was delayed due to lab result being delayed.

I took my dad in for his lab work. The blood drawer started giving my dad medical advice. I…read moreintervened and stated he had a doctor and you cannot change his orders. She stated more medical advice. I asked her to stop. She came at me with an attitude and I gave it right back to her. I kept reminding her she was not a doctor. It costs $1000 to be a blood drawer. She felt comfortable giving medical advice from passing a test from memorizing answers. I stated again we are here in order from a medical doctor. This is the problem today. This person does not care for my dad or seen his bloodwork, but comfortable overriding medical orders. Who does that?

Jessica is amazing!!! My mom and my family have the history of having hidden veins, so it's been…read morevery hard to find the vein to take blood. Having a blood test has been my mom's fear for years. She has a great nurse that does a great job at drawing blood so when she came here to visit and it was time to do another test for her doctor to see results, she got very nervous again. However, Jessica did everything painlessly in less than 2 minutes, which was incredible. The process of making an appointment and getting the result is very seamless. They allow walk-ins but making an appointment is highly encourage. My mom booked 8am appointment, took care of the payment, and got out no later than 8:15am. I was told the result would be available around 12-1pm the next day, but it was already emailed to me before 8am the next day. You can stop by to get the hard copy if you'd like. The office is warm and cozy. Overall I'm so happy that my mom had a very good experience here with Jessica. Thank you, Jessica, for your amazing skill and making my mom comfortable!

Woman who checked me in and took my blood was rude. She was very slow to answer my questions. I…read moreusually pass out with my blood being drawn and she was talking to me like I was a child. I never bruise or am in pain after I get my blood drawn but today that happen.

We went in to get a sore throat checked and cough. The checkin line was extremely long. There were…read moreonly 2 people working the front desk. We waited about 10 minutes after check in to be called in by the doctor. Doctor came and said everything is fine. Told her about the nasty cough and then she check his lungs again more intently. Tested hi. For strep and sent us home. From check in to exit was total 30 minutes. By the time we got him the result was in and prescription sent to pharmacy. No one called us to discuss the result or that there is a prescription to pickup. Neither the nurse or doctor asked us how we were or greeted us. Quite transactional. Super wired.

The operations at this ARC make no sense. Patients should not be standing in a long check-in 10+…read moreperson line that extends out of the front door. This is poor management that inconveniences patients and risks their health. I recommend steering clear of this location.

Phlebotomist Hawa was great! She listened to me attentively and drew blood from the vein that was…read moreless traumatic for me, though more difficult for her. The procedure was absolutely painless unlike previous instances, when I was left with bruises and swelling. No lines. I was invited in almost immediately after arriving at the appointed time.

No front desk so if you've never been there or just coming for a drug screen, it's gonna be…read moreconfusing and annoying. Staff seems friendly ish. Just do your research and find something better.

Ive used many CP locations without issue but this one is bizzare. Usually they are great at getting…read morepeople in and out, so even if busy they are constantly checking someone in, calling people back for blood draws, etc. This location isnt like that. Waiting room is always full, and no one seems to be calling people back for tests. Twice now I signed in, and waited 15-20 minutes without my name even being called to checkin at the front desk. Usually its a few minutes at most. A person was called back to get their blood drawn maybe once every 10-15 minutes...its bizzare. Both times I had to leave after waiting 45+ minutes with no luck- I just couldn't wait all day. I have no clue why this location seems to run like the DMV but I would avoid at all costs. Theres a location in Jollyville not much further thats way better. Go there.

Checked me in, drew my blood, and then told me they could not perform one of the two tests on my…read morelab order (isoPSA). However, when I checked in, the attendant verified with another person that they did perform that test! Now I have to go to a second lab!

Anyone tired of the run around with medical offices and professionals should run to Hope + Health,…read moreespecially woman struggling with menopausal issues. Joanna Meley has been a Godsend to me and continues to improve my quality of life each year I know her.

Joanna is WONDERFUL! You NEVER feel rushed. She really listens to you. Her office is always…read morewelcoming. Its nice to go to her and she actually knows you-your not just a number. She truly cares about helping you. She has taken care of my bf and I for a long time we will never go anywhere else!

Quest Diagnostics: I had a 3:20 appointment, but no one is here and no one has called me. Someone…read moreelse got upset and knocked on the door because her appointment was at 3:00. They seem to think they can take a patient every 10 minutes, but it's clearly not working. It's already past my appointment time

I have been to this location 5 times in the last year and have been happy with all my experiences…read more They are timely with scheduled appointments, quick and efficient at drawing blood and it's a clean facility. If you don't have an appointment, I would expect to wait a long time as they can't guarantee when they will get you in. You don't go into the queue without an appointment, so I highly recommend scheduling an actual time slot. Heather was knowledgeable and super friendly, thanks!

They are always professional and courteous in providing services for myself and my family! They…read moreare not the closest facility to my home, but because of the way myself and my wife have been treated several times, we always go out of our way to return their for our imaging needs.

I walked in w/ a friend, who was getting an MRI Imaging. Clean place, friendly workers, +very fast…read morepaced!