Horrible customer service ! Had a pharmacy question but Christian the sales associate was so rude I…read moream taking my business elsewhere. Waited to speak to manager for awhile so I just hung up . Hire ppl that wanna work !

Booked vaccine appointment several days in advance- which made no difference in expediency. OMG!…read moreThe entire store seemed short staffed. There were 3 people ahead of me who had been waiting more than 30 minutes. Unsure if they had appointments. Only 1 cashier who was challenged by more than simple tasks, but executed some of those well. Seems like they need staff who speak Spanish based on the clients and communication challenges I saw today. The drive thru window seemed to suck up staff time with numerous problems but staff were kind to everyone. However this caused everyone to have to wait. There were announcements about staff needed for customer service in various Departments. As I left there were customers waiting at the checkout counter nearest the door and no cashier was there. His store is in a busy area just off the interstate so possibly need more staff at lunchtime?

My review is based on my last two experiences with the pharmacy. One Rx they did not have and they…read moretold me to call around town as it would not be available for two days. She became irritated when I asked specific details of the antibiotic name and concentration. How do you expect me to call around town searching for a specific medication if you won't tell me what it is?? Tonight, I have been here since 9 pm. I went through the line to find out the Rx is not ready. It's now 10:21 pm, the antibiotic is ready, but I am waiting in this line again. They have not called a single name the whole time I have been here. You are expected to get back in line which is snaking through the store. Completely inefficient.

800 Old Settlers The crew in the pharmacy department is not…read morefriendly. They have the demeanor like they do not want to help you. They took their time assisting. I never want to come back to this pharmacy again.

I called this pharmacy to ask a question about one of my prescriptions. Someone picked up, did not…read morespeak, and placed me on hold. After a while of listening to hold music, the phone rang again, and I was unceremoniously placed back on hold without anyone speaking to me. This happened 8 TIMES IN A ROW before someone finally came on the line. So basically, I sat on hold for 30 minutes just to ask a question that took 30 seconds to answer.

Farhana took my passport photo and was extremely helpful!!! Great employee. Every other Walgreens I…read morewent to could not help me.

Hands down the best pharmacy around. I recently made the switch, and now my entire family uses…read moreTexan Pharmacy as well. Nick is always friendly, helpful, and goes above and beyond. I've even recommended Texan Pharmacy to relatives who live hours away, and they've been equally impressed with the great prices and outstanding customer service.

The person who picked up the phone was very rude. She didn't even let me talked or gave me a chance…read morewhen i tried to explained my insurance and then just put me on hold. So rude. Very unprofessional. Horrible experienced.

if I could put negative stars I would. the entire pharmacy…read morestaff is absolutely terrible and unprofessional. Waited for an hour just to get told to wait longer, because they couldn't pull the prescription the right way on there system.

This pharmacy is always clean and organized, plus the staff is very friendly. I always find what I…read moreneed! Please be respectful when staff are busy or dealing with a difficult situation

Two years ago I gave this location a 1. Since then I've had…read more3 surgeries and a lot of mental health changes, and am coming back to say - sometimes it's up to the customers to ensure communication is complete between doctors offices, insurance companies, and pharmacists. I see how hard these folks work around the holidays, and we all know insurance is the real problem with medical care - so I'm back to update my review and give thanks to the pharmacists at HEB who are doing their best to help people despite what I can only assume is an infiriating amount of red tape.

I know HEB has to make a profit, but I shouldn't have to check good rx every time I get a refill…read more The HEB price is always significantly higher, so I have to call and ask for the better price or transfer everything to another pharmacy. Many employees argue with me and tell me I paid $$ previously, so that is the price (even when it's a different dose/amount). Gaslighting customers is not a good look. Sometimes I get nice employees who are happy to help, wish there were more. Makes me furious to think about how many people don't know they price gouge, or that they can get a better price.

I am leaving this feedback specifically for a helpful and wonderful customer service demonstrated…read moreby an employee called Davila. I came in contact with other representatives in the store, who were unfortunately not willing to go the extra mile. Davila not only was helpful but was caring! Thank you!

I stood at the counter directly in front of a pharmacy employee for 10 minutes without them even…read moregreeting me or knowledgeIng me. When I asked if I was at the correct window she rudely answered by saying she will be with me in a minute. Waited another five and decided this wasn't worth my time. Worst customer service an incredibly rude staff. Do not go here unless you got a lot of time to waste. By the way, went to H-E-B across the street. Got what I needed for significantly lower price. Walgreens 4081 N Mays St, Round Rock, TX 78665. 2:30 pm 10/20

Came here for Amazon drop off for ups! Walk in walk out in a minute! Love it! Will come around if…read moreI'm near.

I came here to look for hair tint, after not being able to find it at other stores. They have a…read morewonderful assortment of hair tint and I found exactly what I was looking for! The store is very clean and organized. There is a sign above each row that gives a good synopsis of what the row contains; I do believe it is more descriptive than most stores. It made shopping easy. They also had a discount shelf in front that looked promising and they had a lot of seasonal items and, as seen on TV items I like this CVS, I will be back.

Long wait periods on hold. Will not check (fax) for updated script; you have to call them and wait…read moreon hold for up to an hour just to ask them to check the electronic log to get the prescription. They will charge you twice if you cancel the prescription. There is more but other reviews list same problems.

As an added bonus to my previous review, I was just informed by my new pharmacy that the…read moreprescription that was transferred over to them will need to be double checked by the doctor because the way that Grand Avenue transmitted the information to them states that I was being prescribed way too strong of a medication for a woman. It was not written this way originally by the doctor, but transposed by Grand Avenue. This means that I have been taking a medication in the wrong strength for the past three months. Another reason to avoid this pharmacy at all costs.

We used to go to Hippo Pharmacy until it closed in 2023. We opted to transfer to Quick Pharmacy and…read moreare very pleased. The prices are set by insurance but their cash prices are aggressive. Never had any hesitation to ask questions or get interaction opinions. Doctors prescribe whatever and often care not of the interactions of the drugs prescribed. Here, they catch that and at least make you informed so you can get back to your doc to see alternatives. It is really a boutique pharmacy at budget prices.

I was sent to this pharmacy by my Veterinarian. This pharmacy was providing antibiotics for my cat…read more The pharmacist was caring and professional. He made me feel as though my prescription was important to him, and I do believe it was. He truly had integrity and a love for helping others. The store was very clean and comfortable. They also had a drive-through window. My prescription was reasonably priced. I will not hesitate to do business here again.