The person who picked up the phone was very rude. She didn't even let me talked or gave me a chance when i tried to explained my insurance and then just put me on hold. So rude. Very unprofessional. Horrible experienced. read more

Consistently under filled medications 3 times now. At this point I have to consider it an intentionally malicious act. I've literally counted in my car a medication that is once a day, and gotten 20 where it should've been 30. I had to go back in. I've tried to support this small, local business through these errors but I think anyone could understand that it's often impossible to get a refill before your meds are scheduled to run out this many times in a row, as your doctor will assume negative of you and your intentions. I will not be returning and do not recommend anyone go here. read more

Hands down the best pharmacy around. I recently made the switch, and now my entire family uses Texan Pharmacy as well. Nick is always friendly, helpful, and goes above and beyond. I've even recommended Texan Pharmacy to relatives who live hours away, and they've been equally impressed with the great prices and outstanding customer service. read more

Nick is someone who goes above and beyond for his customers. If you want personalized care and not your run of the mill pharmacy, I'd suggest you give them a try. read more

Very helpful with a problem with Walgreen's and my insurance . They utilized a coupon and then on top of the coupon, they matched the insurance price. Walgreens was trying to charge $50 more. Thanks again Texan Pharmacy read more

Rupal Patel, pharmacist, is exceptional!! CVS wants to charge me a minimum of $40 - $563 for my prescriptions. Texan Specialty in Cedar Park ONLY charges me $3-$35 for EVERY prescription. Rupal is so friendly and so knowledge! She takes the time to talk to me about each medicine, how it works and it's good and bad side effects! They accept every insurance, even, CVS Caremark! Don't be fooled by Big pharmacies and their "high prices"! Most areas of Austin they will even deliver to your door for FREE! TRANSFER YOURS TODAY!!! read more

Texan Pharmacy - Drugstores Near Me - Round Rock, Texas

Amazing. Caring. Friendly. Fast. Did I mention amazing? We have used Texan Pharmacy for about a year now. Let me tell you why you should ditch the big stores and move over. 1. They answer the phone right away. YES - A real person! Remember those? 2. They deliver your prescriptions to your doorstep FOR FREE! 3. They're family owned and operated! 4. Without even asking, they go above and beyond looking for the best deal on expensive medications. An example was my son needed a pediatric eczema cream that was $700 at Walgreens. We have pretty good insurance through Aetna but they weren't covering it. Guess how much I paid for it at Texan pharmacy with their help (that I didn't even have to ask for!). $10. They're amazing, caring and we all need to support local now more than ever. read more

Been having troubles for weeks getting an important prescription so started reaching out to local places all were helpful (until this one) but unfortunately also did not have what I needed (also until this one). I was told they will not fill just one prescription for me, must be two or more... for it to be worth their time? Not sure. And then I was told I was inconveniencing them. What a crappy experience when I'm trying to find help for my health. Disappointed to say the least. read more

Recommended alternative medicine due to supply chain shortages. Very appreciative of their help, as my son's medicine had been unavailable at our regular pharmacy for 4 weeks. read more

I absolutely love this pharmacy and their staff. Everyone is so friendly, they try to save you money, by looking up discount programs and getting information for your insurance to approve your claims. The pharmacist always gives me great advice on how to take medications for less side effects. read more

Nick really care about his clients. It feels like old times. Old fashion pharmacy, personal and great price.

Nick is an angel. This place provides outstanding customer service. So nice to know that caring, compassionate local businesses exist. I am so grateful for the service they provide to our community. I can't imagine ever using a big box store for pharmacy needs ever again. read more

Very quick shipping!! I got my prescription shipped directly to my house within less than 5 days. Couldn't find a reason to rate them less than a 5 stars Thank you! read more

Texan Pharmacy on Wyoming Springs Dr. in Round Rock, Texas is the worst pharmacy I have ever dealt with! I've been waiting for a certain medicine to come back in stock. I called about a month ago to tell them I wanted to get my medicine filled when it comes in. They assured me I would get a text when it comes in. I never got a text. I called today to see if it had come in yet. Sure enough it was in and the awful pharmacy techs never even responded with a text to fill my medicine. When I called I was told it would be filled today and I would get a text when it was ready. I asked how much it would be and they told me a certain price. I waited for a few hours and it was getting close to closing and I still had not heard from them so I called to see if it was ready for pickup. The lady that answered was very rude and needs to be fired. She told me it was ready and a completely different price than I was told a few hours ago. When I questioned the price because I was told a few hours ago it would be one thing and now they were saying another price, she got even more rude. She didn't even say sorry for confusion one time. Just wanted to be the worst customer rep ever. Telling me not to yell at her when I wasn't even yelling. I was just telling her I was told it would be a different price. Instead of getting her manager on the phone to explain the issue like she should have, she just tells me it was that price and hangs up on me. I had to call back and ask to speak with a manager. He was nice enough to give me the original price and explain what the deal was after I complained for a while. It took much complaining to get them to honor the price they quoted me. I appreciate that but, the way I was treated the first time on the phone was unacceptable. Then when I went in 20 minutes later to pick up, the women in there were all snickering. The crazy lady that I spoke with that hung up on me was there just making snickering noises like huh at every little thing that was being said while I was being checked out with some other lady. The lady that checked me out was trying to be nice. The other crazy lady was the rudest lady I've ever dealt with and she was doing this right in front of the manager that I spoke with on the phone and two feet away from my face. It was so difficult to not say something to her rudeness. I kept my cool!! This is the worst customer service at a pharmacy that I've ever had. Texan Pharmacy needs to hire more polite workers and better train them to not talk crap to customers two feet from their face. Walgreens is so much better than this. I will take my medical purchases to Walgreens next time. That was not the first time I've had such rude customer service at this pharmacy. They obviously don't care who they hire. Most of the women that work there are obviously ignorant fools that shouldn't have been hired in the first place. Get better standards on customer service Texan Pharmacy!! read more

Two scripts were sent here (for one of my children). The script that was "more of a specialty type" was in stock and filled that day. The script that was a common-place cream wasn't in stock and needed to be ordered-it came in the next day and if desired could have been delivered to my house. Everyone from the pharmacist on is extremely nice and the store is very well stocked. You can tell this is a great place for Adult facilities to bring shoppers, also I was pleased to see a small selection of homeopathic and essential oil remedies. This is also a Compounding Pharmacy-I'm not sure if the compounding is done right there, but most compounds require at least 48 hours to process. There is no drive thru-normally not a big deal, however I was picking up a $5 script today in the rain...possibly should have had it delivered but I was nearby. Thank you for your care. Definitely on my list to return! read more

Texan Pharmacy - Open hours - Drugstores Near Me - Round Rock, Texas

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Nick and his staff are absolutely top notch. We will never get our prescriptions at any other pharmacy!

Texan nearly cost me a few hundred dollars due to their oversight. My prescription requires me to acquire it within a very narrow window after my doctor appointment. Otherwise, I need to restart my medication entirely, which requires a series of tests and a pricey doctor's examination. On Thursday, Texan promised me that they would deliver my prescription the next day (Friday). No word from them at all until I called Monday morning. Apparently, they misplaced (or forgot about) my prescription, but promised that it would be delivered later that day. Then I received notice that evening that Texan selected a third party that will deliver it Tuesday, two days outside of my medication timeline. Thankfully, I was able to get an exception from my provider this time, but I will never use Texan again. On previous deliveries, they would enter the wrong address and I would have to make multiple phone calls to get it corrected. For the amount of money I paid, there shouldn't be so many frequent hiccups. If you want reliable service, look elsewhere. read more

So grateful I found this pharmacy and will only go here from now on. They were willing and able to fill a prescription for me that other pharmacies refused to fill. I appreciate a pharmacy that trusts the doctors to make the decisions about what and when to prescribe a medication. read more

Staff are pleasant. Never used her before and process was painless. They were great at addressing my questions and need. Thankful they honored prescription coupon. Allowed me to get the needed meds at a manageable cost. read more

Nick and the staff are absolutely amazing. He always goes out of his way to help assist me. I live in Leander and continue to use them because of their excellent customer service. They always make you feel so welcome. I work in dermatology and we love referring our patients here too! Thanks Texan Pharmacy! read more

Nonsense.. don't recommend. Need to get there $h!t together the communication between staff was uncalled for

I'm very concerned with the lack of competency from this pharmacy. I had one compound prescription called in by doctor #1 for a sinus infection. It took 3 weeks and a second call to to get it filled. At this point why bother taking it? Glad you are focused on patient wellness (that's sarcasm). Then prescription 2 from doctor 2 had a communication gap because I had no idea it was coming from a Texan Pharmacy. When the pharmacy called and told me my compound was ready I told them I picked it up already. Turns out that was a total miscommunication. Doctor 2 calls the compound prescription in again and when I picked it up using curbside pick-up I was told the Amount I owed was $124.06 which I paid. I got my prescription and left. When I got home the label said the amount "Due $55.00". Ummmm what?!?! So I called. The girl who answered was clueless so she transferred me. I got a total refund on this because there is no way I trust the competency of the employees at this pharmacy. If you can't read a label to take the correct payment I'm assuming everyone around you is in the same bubble of incompetency and the cream that was made may burn my skin off. I'm not willing to be your test guinea pig. My biggest concern - are you doing this with all prescriptions? Is this some form of theft/embezzlement? Are all employees this incompetent? What about people on fixed incomes? Are the compound specialists actually mixing the medicines correctly? For me, the risk of doing business with you outweighs any possible gain. I've directed my doctor to send all prescriptions to People's Pharmacy who is far more knowledgeable and has never made any errors like this when I've dealt with them. Finally, when I called the doctors office they said they have been hearing complaints about Texan Pharmacy from other patients and now I see why. Have your prescriptions filled elsewhere. People's makes compound medicines and they have a higher level of competency. read more

Nick is the nicest, kindest guy ever! We're so glad to have found this pharmacy and he has really saved us lots of money. We truly regard him in the highest! However, the staff here are so lost and unhelpful. They really struggle with anything and give conflicting info when asking questions. I wish they'd step up and be as professional as their boss, because he's the best! We will keep coming here because of him. Thanks, Nick! read more

This is a small, highly personal pharmacy that is very convenient to the Lakeway community. The staff is personable and helpful. The immunization service is excellent. The road signs are small but you can find the location easily I recommend you use this pharmacy. Service is wonderful read more

We just used this pharmacy for the first time today. The rep who answered the phone was very friendly and knowledgeable. He even offered to deliver my medicine when he got off work at 8 that night. Very affordable. We will definitely be switching our prescriptions over to here. read more

They basically don' t care! They don't follow through and get you your medications. If you live in a rural area and their automated system can't recognize your USPS address, then you are done! Your prescription will sit there because you can't go through their system, that doesn't work. Hateful girls in the office. The pharmacist is over worked and doesn't care. We are nothing and nobody to them. Weeks without meds, but it's ok with them!? Very sad commentary. read more

I have never been in a pharmacy that was more unprofessional in my life. There was a gentleman waiting and one of the ladies behind the counter continued to literally yell out loud "We've got a waiter, we've got a waiter!", a "waiter"? Your customers don't deserve the common courtesy of not embarrassing them in front of the whole store? In addition to that 1) the price I paid was 1.5 times the price I was quoted and 2) I had to ask twice to speak to a pharmacist (this was a brand new med for me) and I probably would've been more informed had I Googled my question. I find it laughable that they are so concerned about masking in their store (which is fine w me) yet that was honestly the filthiest pharmacy I have ever been to. Will I be going back? Absolutely NOT for a multitude of reasons. If I could give them -5 stars, sadly I would. In summary - inaccurate quotes, filthy, and completely unprofessional. They wouldn't know HIPPA if it hit them in the face. read more

This past week, during a massive cold snap that left millions of Texans without power and/or water for several days, I found myself on the brink of an Rx refill emergency. I tried for a few days to get through to Walgreens and CVS, but couldn't get anyone on the phone at the locations closest to me, and the roads were a dangerous, icy mess. Having taken my last remaining dose, I drove to both of those pharmacies, and they were indeed closed. On the way home, I spotted some cars parked outside a small building and noticed it had an Rx sign. It was almost 5:30 pm and there were no other businesses open in sight. I pulled into the parking lot, saw the red neon OPEN sign on, and people inside. I went in and explained my predicament to the pharmacist, who was only still there because they were trying to clean up damage from a burst water pipe. He was more than happy to help. He gave me a couple days worth of medicine so I wouldn't have to go without until my regular pharmacy opened back up. The anxiety that had been building over the last few days over potentially having to stop my important daily med cold turkey melted away. I will forever be grateful for his kindness that day! read more

We so appreciate Nick and his staff at Texan Pharmacy. They really do go above and beyond to help you in whatever you need. They will give you the best price possible, and as busy as he is, Nick will always make himself available to speak with you about whatever you need. The staff comes to know you there and greet you accordingly - always nice. We are so thankful to have found this pharmacy and are happy to support a local business. Thanks, Nick! read more

I've had to pick up a couple of prescriptions and I've had really bad experiences. I had a really bad bacterial infection and I needed the medication right away. My doctor told me that the pharmacist will contact me later in the day and can deliver the medication to my home by the following day. I never received the phone call from them. I called them the following day, and the receptionist informed me that they will work on the medication today and will have it ready by the morning of the following day. Since I never received a confirmation that my prescription was ready, I called them AGAIN the following morning on Friday. The receptionist informed me that the medication was not ready yet, and will be ready by 3pm. I called them AGAIN at 3pm, and the new receptionist informed me that it will not be ready until next TUESDAY (4 days after). At this point, I'm having worsening symptoms everyday from the untreated bacterial infection. When I finally complained to the receptionist about the situation, they got it ready in 2 hrs... The pharmacist informed me that the medication will last me one month... after 3 weeks, I ran out of the medication. When I called them, they realized that they had only made 3 weeks worth, instead of 1 month that was requested by the doctor.. they filled out the meds right away and delivered to my home the following day. Fast track 2 months later, I had a prescription sent over from a different doctor. The doctor informed me that the pharmacist should call me by the end of the day. They never called, of course. I called them the following day (Friday) and the receptionist informed me that they needed more information about my insurance in order for them to process the meds. I complained that they should have contacted me as soon as they realized they needed more information, and not wait for me to call to check in. I have a strong feeling that my meds would not have been processed if I hadn't called.. Apparently, I'm going to have to wait another 4days for them to process my insurance and work on my meds... that is a total of 6 days since they actually received the medication request from my doctor. Overall, they seem very disorganized and doesn't seem to get to your medication until you call and complain that it's taking too long for them to work on it. It's exhausting to continue to call and check up when they should be the one to call you. It's also hurtful that they are not considering the symptoms their patients are experiencing and continue to experience as they wait for the medications to get filled.. Next time my doctors attempt to send my meds to this pharmacy due to their "recommendations" that they are cheaper/make unique formulas, I would definitely deny and go with a different pharmacy. read more

The pharmacist, Nick, and his staff go above and beyond for customer service. They work hard to make sure their prices are competitive and know their customers by name. I would NEVER use a chain like CVS or Walgreens after getting this kind of service from Texan Pharmacy! read more

This is a wonderful Mom and Pop shop pharmacy. They went out of their way to order me a specific generic brand prescription Med that 2 other pharmacies declined to offer. They are always helpful and care about the patient like pharmacists used to be like in olden days . I will definitely be coming back. read more

I've only been to this pharmacy once before, however today when I went in the pharmacist helping me with my prescription kept taking her mask off to TALK to people. As her working at a pharmacy, I was shocked. Wearing a mask not only protects yourself, but prevents you from spreading germs to other people. COVID-19 is going to continue to spread if we do not protect ourselves, so I certainly did not feel safe picking up my prescription. read more

I was out of town and my husband was at home with a family member who left (although) they told me that they would be there. My husband needed medication and we needed it tonight. I called the pharmacy and inquired about their delivery and requirements for delivery. They said they would deliver for free but could not delivery until tomorrow. I asked what time and while getting the information one of the pharmacy employees said that she lived near me and would bring the medication to my husband tonight after she got off. This pharmacy is amazing and goes above and beyond what any pharmacy does. Corporate pharmacies pay attention ! I have never in my life encountered a pharmacy that actually cared about the patient. I will always and forever remember this and will in the future find out if Texan Pharmacy works with my insurance. Keep up the good work! read more

I can't say enough wonderful things about the people at Texan Pharmacy! They are very nice, exceptionally helpful, and always take the time to fully explain unpleasant things like insurance coverage. They also deliver right to your front door! Thank you Texan Pharmacy! :) read more

Super nice employees! Went there for the first time & they offered a coupon for my medication which was awesome since I wasn't using insurance! read more

The main thing I appreciate about the pharmacy is the friendly staff. They take the time to get to know you and your needs and explain your meds. They've even done home delivery for our kids! Great, small-town feel. read more

I had a prescription written by the doctor on the 13th, they never called to setup delivery and payment so I called the 17th and they charged my card said it would be delivered. Never got it so I called again on the 21st and was told it would be delivered that day. Never received. Called again the 22nd (A Saturday), told it would be delivered that day never received. I finally called on Monday the 24th and told them to cancel the prescription and refund my money that I would find someone else that could actually get it to me and it was delivered Monday. If they were having trouble with delivery they just had to tell me and I would have gone to pick it up. I will not use them in the future. read more

Everyone here is super nice. They fill your prescriptions in a timely matter and offer free delivery. The pharmacist is super friendly and answers any questions you may have. Will definitely be back! read more

This new pharmacy on Wyoming Springs is close to my Stone Canyon neighborhood. Going to this pharmacy is like having a small town doctor who cares. He calls your doctor personally to make sure you should be taking the prescribed medications. He also waits to fill your prescription until at or after it's due to be filled just to be extra careful and diligent - even if it's not covered by insurance. Excellent prices. This matters to me because we have a very high deductible. I had no idea the big pharmacies were charging so much. I checked the GoodRx website and it showed how much a good pharmacy can save me. read more