HORRIBLE! HORRIBLE! HORRIBLE! I went in for a manicure and it was the worst experience. I had shellac from a previous manicure still on my nails and the manicurist scrapped it off with a file. Then she took 45 minutes to file my nails after I already told her I was on a time limit because I was on my lunch break. None of my nails were even, half were square and the other half were rounded. In the middle of filing my nails she answered her phone and proceed to talk for about 5 minutes while just sitting in front of me. After over an hour of being there without her even starting to paint my nails I just left. read more

I was referred this salon by a friend and I am so glad I checked it out! The atmosphere is inviting and I was greeted nicely when I walked in. My set came out exactly how I wanted. I had Leann do my nails and she is incredibly sweet and attentive. I am quite picky with my designs, but she is so patient!! This is now my go-to salon. read more

I've literally brought all my family as well as my boyfriends family. We just love this place. Yes, you can go other places and get free glass of boxed wine but who cares. Customer service is great and time after time they provide great service. Not to mention they are exceptionally affordable. See what you get by missing out on cheap wine! This is a must try place. You won't regret it! read more

This place was a hidden little gem. Prices are ridiculously low, I know you get what you pay for so I was scared =). My nails came out fine, my french manicure only lasted one day, but I guess that was more me than them. I thought the service was ok. I was in and out fairly quickly. They were busy on a Wednesday afternoon so I guess people like this establishment. I will personally go back without any hesitation. It's not fancy and they don't give you champagne or water, but they do a good job. I paid about $30 for a french manicure, a pedicure and my eyebrows! I thought that was quite a deal! read more

TRASH! The woman who did my pedicure was extremely halfhearted about it and didn't even do it correctly. She was rushing through it and had to redo a whole toenail because she made the nail polish fold. Originally my manicure was decent. I noticed that he rushed through it as well. But regardless, I was happy with the manicure. But it's been only four days and the nails are already coming up. I noticed that there were small bubbles on the surface and the worst of it, the color looks washed. I don't know how to describe what i mean but the color looks FADED. The salon itself was nice but the people who work seem disinterested and ready to get you out. I will not be returning again. read more

DO NOT GO HERE!!! This place is horrible the place is nasty The lady doing my nails cut me two times when I told her to stop doing it hard she said ok and kept doing it She left some of the Acrylic under my nail and it's uncomfortable and she put the nail on my CUTICLES WHICH IS VERY UNCOMFORTABLE!! read more

HORRIBLE!!!!!! I went here because my normal nail salon was full BIG MISTAKE!!!! I got a pedicure and took my sister with me for one they say us on opposite ends of the row of chairs. Then it took forever for someone to actually start working on me. Then while she was cutting my cuticles she CUT my toe. It was bleeding and hurt but instead of tending to my bleeding toe she rushed through the rest of my pedicure. THEN while I was walking to the nail dryer my nail polishes smudged when I asked her to fix it she said it would be extra. NEVER GOING BACK!!!! Now I have to make sure my toe doesn't get infected! read more

Gulfgate Nails Spa - This is the day after I got m pedicure from this horrible nail salon!!!! I hope it doesn't get infected - Day Spas Near Me - Houston, Texas

I specifically asked for small natural lashes. The lady who did my nails gave me LONG thick individual lashes. Now when I take my lashes out, which will be the same day since they're a hot mess, my REAL lash will fall out. I usually always get my lashes done here, and they usually come out professional and neat. Now I will go into my corporate job on Monday with messy long and thick lashes or I will return to work bald with no lashes. The employees here do not listen to what you actually need, especially if you're a woman of color. Bottom line, this place will never get a dime out of me ever again! read more

Terrible! I went in to get my nails painted and the lady game me so much attitude and did my nails half ass. Plus they charged my card extra when I didn't tip them. Whenever you go in check yalls bank account to make sure they don't charge your credit card extra then what you signed off on! read more

Worst place ever!!! Horrible I would give it 0 stars, if I could. The man doing my nails was arguing with me just because I asked him nicely if he could fix the shellac on two nails, it looked really bad. Even the lady next to me was like, what is his problem he shouldn't be arguing with you, He should just fix it. And talking to the owner or whatever he was didn't fix anything he was super rude as well saying that it didn't look bad and it was just the color I got. Worst nail place I've ever been to. read more

The people here are really nice so are the owners they let you take your kids get your kids wherever they like also they're very clean it's most clean and looks clean the workers there and know what they are doing they are not that expensive but very great job they offer you free dream anything you like they make you feel welcome very very great place to do your nails highly recommend read more

Worst place ever and they get mad when I tell them is hurting. I got my nails done on Saturday and went back less then a week because all of them already came off and the guy in the front try to blame me saying I shouldn't get them like that. I never had a problem with them since I was 16 now I can't trust there work. Stupid and had me waiting saying no one can fix it. read more

They charged me 55 for a nail set that i showed them a picture of and it ended up looking so bad, not even similar to the picture. 55 dollars wasted for an ugly nail set and the shape didn't even look like the shape in the picture. Barely one day with this nail set and one of the diamonds already fell. Never going here again. read more

I just left from this location and will NEVER go back again. I had my gel/shellac nails done at another salon and decided to try this place because it was close to my house. I called and asked them the price of their gel/shellac nails and they said $15. I went in, the lady worked on my nails and massaged my arms. I was thinking OK, cool....NOT COOL. My nails looked bad, thin and had lines in them, I complained to the manager, and he had the lady add another layer of gel. Now they look like someone use plaster to do my nails. They are just ugly and stuck to the skin around my nails. Then they charged me $23, not the $15 that I was told. And guess what, on the way home, one of my nails broke!! My previous experience with gel/shellac nails was great, no breaking, these broke within 10 minutes of leaving the shop. I don't even want to go back to them to have them fix these. Either way, I will NOT be going to this place again and will NOT send anyone there either. *Update-I went back the same day and complained. They REFUSED to give me a refund and instead had another technician try them again. 2 days later and they are cracked!!! NEVER AGAIN! Be warned, they CANNOT DO GEL/SHELLAC NAILS! read more

Whew I should have read the reviews prior to spending a dime here ! It was a very sad experience. The staff here who did my nails and toes were rude, unprofessional and seemed like they did not want to complete the service. Then the manager who cashed me out over charged me for a service that I did not ask for. I definitely recommend that you do not come here. read more

I have been a regular here for the last 2 years, I go on my lunch break and they have normally done an OK job, and are quick not always the best but cheaper than most places. Well, after my visit last Friday I will NEVER go back again and will be sure to let everyone know that i have referred there to NEVER go back either. I went in for a pedicure and the lady was fast did a good job, i was even going to request her again the next time. The horrible customer service started when I went to pay for my services. They swiped my debit card 3 times and was getting a Can Not Connect to Host message, which means they are having problems with there system. They kept telling me that I did not pay them so I went quickly to my USAA APP on my phone and showed that I had 3 pending charges for the same amount all now against my available balance...( so I paid you) ..they still insisted i didn't pay them. I intentionally gave them a card i knew did not work, so they would get a DECLINE and not a CAN Not Connect to Host message to prove to them THEY were the ones having problems...and of course they swiped this card and it did not work DECLINE was printed....SO everyone in the store at this point is talking chinese and getting very loud and unprofessional with me. The lady called the "owner" "boss" whatever, and she advised her to tell me to LEAVE my cell phone as collateral while I walked to the HEB for CASH... NO ma'am, I have 3 charges for $20.00 a piece pending against my available balance, I am not giving you another penny. They argued with me until I walked out! And of course the charges posted to my account today, $60.00 worth for $20.00 worth of services...and they wanted me to give them CASH too...WOW NEVER AGAiN....This place is horrible customer service. DO NOT GO HERE. read more

Unorganized, didn't give me what i asked for asked for a basic pedicure and she gave me the most expensive one they have and that's NOT WHAT I ASKED FOR. Asking for help everyone acts clueless. Don't go here! read more

I got my nails done here they lasted 5 days! Waste of money They messed up on my eyebrows 2x never again will they receive service from me read more

Bad customer service from the manager & nail tech. I left here with 3 crooked nails, a super thin nail on my thumb, and my pinky nail was NOT cleaned up from underneath at all. When I asked to get my crooked nails fluxed she just filled the opposite side to "fix it" the only made it worse but she insisted that it was ok. I complained to the manager & he argued with me that they could fix it & that I had no choice. No refund, no new set, and nothing was done to make me, THE CUSTOMER, happy. read more

Didn't really like it. I went for a mani/pedi and since the pedicure sucked I decided to skip the manicure. She was really rough and my nails chipped 3 days later read more

For anyone who goes to this location, WATCH OUT when paying with your card!!! I did my nails, tipped the lady cash, then paid with my card up front. The total was $38. I signed the receipt for $38 and zeroed the tip since I had given her a cash tip already. Days later, I'm going through my bank statement, and noticed that GULFGATE NAILS SPA CHARGED ME $48!!!! When I signed, I zeroed the tip and put a total of 38, but somehow someone changed it and took it upon themselves to charge me $10 extra. HOW CAN ANY RESPECTABLE BUSINESS OR ESTABLISHMENT DO SOMETHING SO LOW?! YOU GET A LOT OF BUSINESS, HOW CAN YOU REDUCE YOURSELF TO STEALING? I tried getting in touch with them, but disregarded me the whole time!!! I have been a loyal customer for the past 3 years, and I can not believe that they would reduce themselves to that!!! Its not the amount, it's the principle, and Its sad and pathetic that you would do that to your customers. People, BE AWARE!!!! You get a star just because I have to In order to post this, but if I could, you wouldnt even get that! read more

Please don't go here... This is the first place I've gotten my nails done where they break in just 2 weeks. Usually when I go get my nails done they last me up to a month without them falling off but with the nails I got here break so easily. Just go to another place its not worth it. read more

Very bad , they have people who don't know what they are doing .... my girl took her nails off and it took them 30 minutes just to take nails off , after almost a whole hour to get them done and they weren't even acrylics just her normal nails .... they sent her from person to person tryna figure out who can do it .... very bad place to take your girl . I HIGHLY DO NOT THINK YOU SHOULD TAKE YOUR GIRL HERE read more

Worst nail salon EVERR. The lady made me bleed!! She did not know what she was doing! Could not shape nails at all! Do not recommend at all!!! read more

I shouldn't have to tell any nail tech over and over again that more than one of my nails are oddly shaped. I even had to ask the lady next to me if she seen a problem. From the moment he started putting the nails on my fingers, which were bigger that my nail....I started to get real anxious, having a feeling that this time wasn't going to go well. The manager got called over three times and dude STILL ain't see the problem. He couldn't understand me, couldn't see the problem at all. I was Pissed by the time I left and will never go back. When I showed them to the manager, he told me "it look like that because of the way you're looking at your nails" so I was like "so how can she see the same problem that I see" then he told him to file if down more. Never again will they get my money ‍ They got too damn much going on. For him to have to go back and drill THREE times? Yea, no! Don't waste y'all money here read more

Horrible customer service and the nails suck!!!Spent 35 on crap I didn't ask for. Complained to the manager and his ass had the audacity to block the door and ask if I paid. First and last time coming here. read more

Thieves!!!!Never use this shop. I went to have a manicure and pedicure on the 30th of July 2018. While in the shop my wallet dropped out of the side pocket in my pants and the staff there stole my wallet and identity. I had just shopped at Marshalls and they reviewed the tape and it showed me placing my wallet in my pocket. I went directly to the nail shop and I know for fact these thieving people stole my wallet. read more

Disgusting place with horrible customer service. I got a set two weeks ago and they started lifting not even a week later. I went in today and was told they only guarantee nails for 3 days and I'd have to pay for any repairs. At this point I'll have to get them removed and a new set which is more expensive than a refill. Maybe that was intentional. Either way do not waste your time or money at this place. read more

Worst place i've ever went to . I went so I could pamper myself and my mom and I was so disappointed . We both got pedicures and acrylic hand set nails . The lady made my acrylic nails so far from where the nail starts (so obviously you can go back quicker for a refill) so all they basically care about is money and not how your nails look . I showed her a picture of the nails I wanted and how I wanted them to look and when she was finished they looked nothing like the picture ! . The place was extremely packed with women, you couldn't even walk without bumping into someone or enjoy your foot pedicure because the lady's were doing it in a rush . I payed over $100 for my mom and myself , and even though they did a horrible job the guy cashier still pressured us to tip them all . read more

My wallet was stolen from this nail shop today. I had been servicing this place for 2 years. They have cameras but owner refused to review the tape. I called the police and got a case number. Owner didn't apologize and was rude. My husband had to bring me cash because my credit card and id were taken. Owner never apologized and that is what angered me the most. They will never get a penny from me never again. Horrible customer service for a horrible incident to happen in their place of business. They don't care about customer relationships ONLY MONEY. read more

I got a mani/pedi. Decided to get a gel French tip. My nails looked nice for a day. The next the polish chipped. By day two the others were chipping too! I wouldn't recommend this place. I paid too much for a lousy job read more

If I could have given 1/2 star, I would! This place is a joke. Went in for a pedi/shellac mani. The lady doing my pedi, asked which one I wanted, $20 or $25, so I decided to splurge and go for the higher priced one. There was nothing special done, she did the regular pedi, then started painting my toenails, with no base coat, when I questioned this, she said she had done it. I was watching her the entire time and she did not do this. Another tech did my mani, and since one of my nails had broken, I had filed it down and asked her to make my other nails the same length, she of course ignored what I asked and filed all my nails, down and the one that had been the right length ended up so much shorter than the others. She didn't even have the courtesy to get warm water for the finger soak, used no cuticle oil, then got mad at me, when I asked her why she didn't do these standard things. When she was done, I went and paid and decided to pay cash, the man taking the payment, didn't know how much change to give me, when I told him, he looked at me like I was trying to cheat them out of something. I will NEVER EVER, go back to this joke of a salon!!! To top it off, my nail broke two days later!! Not happy at all!! read more

do not go here, the lady is rude and gift my nail and i asked her to put something on it cause it burned and she sighed like i was a bother. i hate this place!!!!! read more

I came to get a pedi and there was a girl next to me with nasty toe nail fungus, her nail was literally green/white. This should be unacceptable, they should have rules for this. Never going back there again. Ew. read more

This place is dirty. They don't sanitize the foot tubes after pedicures. My mom and I went for mani/pedis and the girl that did my nails took her time and did a descent job, the girl that did my mom's was done 20 minutes before me and we had the same thing done. She did it fast and my mom's nails were all uneven and the sides were not painted. You get what you pay for at this place. My French mani lasted 3 days, the polish literally pealed off all in one piece. They use cheap products so it wasn't a surprise. I wouldn't recommend to anyone ever! Do not go here! Invest a little more money especially if you are trying to pamper yourself and your mom. read more