I've taken my vehicles here for years, but never felt comfortable with their service. They have a policy of giving a 4 free oil change punch card when you purchase tires from them. This is a nice touch on the surface, but the free oil changes are really just an opporunity for the shop to generate additional business by recommending other services. This is probably a common practice at many auto repair shops, however it's annoying to get a laundry list of "needed" repairs along with a sales pitch. Recently, I took my car to a local Mom & Pop shop after Grismer (Springboro) made such recommendadtions. I soon learned what repairs I REALLY needed (and which ones I didn't need) and that the Mom & Pop shop could perform them for almost half the price. Additionally, the Mom & Pop shop allowed me into the garage to look under the car with the mechanic. Grismer has NEVER let me do this.
Lastly, Grismer charges a "diagnostic" fee to analyze problems. The Mom & Pop shop does not. I've since thrown out the "free" oil change punch card and will instead save money by avoiding unnessary repairs and using the Mom & Pop shop for all the necessary repairs. read more