The worst customer service I've ever had. I just wanted to turn my new phone on. I was on the phone…read morefor 3 1/2 hours with them not only on hold but getting yelled at. I submitted a complaint and they finally got ahold of me about a week later and she said she'd call me back after she figured it out (my phone was locked I got it refurbished from Walmart) and she never called me back! I recorded the interactions they were so bad. I was in tears. All that for them to say they can't turn my phone on due to me buying through Walmart and not them. They also told me I couldn't get my phone on unless I bought their at home internet as well. Then when I said something about them not getting back to me and how awful I was treated they replied with "case closed"..... I'm not a Karen.. I never complain and I'm patient but I've never delt with customer service like this before. One after another just awful either didn't have a clue or were extremely rude. It's not even about my phone getting turned on cause I understand but the customer service was ABSOLUTELY AWFUL. I'll never recommend to anyone.

XFinity is Comcast, and we are "outside their footprint" (Buffalo W.Side).read more

We are quite old. We took up about 1 1/2 hour of his time. He had so much patience with us. We are…read morebasically ignorant about technology. We interrupted him numerous times with dumb questions. He never showed any frustration but kindly answered every one. The employees name tag just had ABBAS on it. We give him over 5 stars!!!!!

This feels like a brand new Spectrum location. All shiny and bright…read more You check in on a screen when you arrive and then they call you up when it's your turn. Seems like many of the employees are new, so they need to consult with the managers who have been there a little bit longer occasionally. 3 stars for this large chain. I default chains to 3 stars as they must be A-OK to expand as they have.

I have been to this location twice in the past week to help my mother with her new iPhone both…read morepeople we had wait on us were absolutely horrible and clearly you could tell that they did not want to be there. They should not be working in customer service, they do not know how to help. They do not know how to answer the questions. Do not go to this location!

Had to bring my phone into Verizon the other day after it kept losing calls. I was naturally…read morenervous about what the results would be. How much would this cost? Do I need a new phone? Well to my surprise it was a great visit. I was greeted warmly at the door. Then found out i just needed a new SIM card. It was a quick switch and best of all, no charge. I wish I had the girl's name who helped me. She was so friendly, no upsell, nothing. Thank you! 2021-189

I went to T-Mobile in November when all the good holiday deals were there!…read more my plan was to pay off my current iPhone and get the new iphone15 Eric asked if I had someone I can give an iPhone to bc they're offering me a BOGO deal! I called my friend and told her she's getting a new iphone for Christmas! I left with the 2 iPhones. I got my bill ...almost $300!!!! I called and was so mad at why are there 3 different phones and 3 lines!!!! I did not agree to any of that and did not know wtf I signed up for! T-Mobile said the deal was buy 1 get $700 off?!!! And to get that deal, u had to add a line/2lines?!!!!! I'm still trying to figure out my bill and get back to my original plan! don't believe what they tell you there and triple check what you agree too because they're liars!!!! And deceivers!!!!!

I stopped at the williamsville store this morn. 1st time Ive been there. And it was an incredible…read moreand helpful experience. The knowledge and talent of the 2 employees there (Justin & Alexandria) were 2nd to none! Awesome service, knowledgeable and friendly! And T-Mobile service has been awesome since I switched carriers about 5 years ago. Thank you T-Mobile!

This is the worst company I've ever dealt with. The employees are incompetent and are so rude. I…read morewas told my bill would be $170 and it's been $230 for 3 months and I've been in this store 3 times to meet with Tiffany and she didn't show any of the times I had an appt with her. I finally got it resolved over chat in the app and it took 20 mins. Tiffany hasn't helped me at all in 3 months even though she said she would. The corporate office may wanna go check on this store, they are awful to deal with.

Please do not come here. Awful customer service, takes no responsibility for any of there wrong…read moredoings. Will give you nothing but misleading or false information just to make a sale. They don't have the customer best interest at all. Don't fall for the promotions like I did, because they really are too good to be true. I'm stuck with a tablet I didn't even want originally and $20 service fee after I was told by the sales rep it was free of charge and no monthly fee when I switched over to t mobile. I went back to the store to have this correct and was told it made no different to bill by the manager after there is clear as day a $20 service fee added to my bill for the tablet. I have the magnet military plan for one line it is $75 a month or $70 with autopay and with $20 service fee for the tablet it makes about $95. The manger told me I am not paying the $20 fee and the bill would be about $95 either way, that sales rep is very good at his job and gave me the best deal, there was no cheaper plan for me available. Which was a lie, there was a better option I just wasn't given that. You can go on the t mobile website and see the highest magenta military plan is only $85 and the one below that is $75. I even spoke to customer care after I left the store for second time that day just to confirm I wasn't misunderstanding my bill and they confirmed my bill would only $75 or $70 with autopay without $20 added service for the tablet and I was correct. I spoke with them before I went into the store and they encouraged me to go in person to see to speak with the manager and see what could be done on there end which was a complete waste of time. I wish I never switched over to t mobile and stay with my previously phone company and phone plan. It is shame that they allow employees to operate like that and finagle and deceive customers like that just to make a sale.

This outfit has turned into a haven for spammers. From September to the middle of October (so far),…read moreI have received DOZENS of spam emails originating from their IP addresses. All have been forwarded. They do NOT take action. Now, from websites they host. These people are pariahs of the internet.

NRT Game Servers has been a client for our 9th year now…read more At one time I hosted my own servers in Toronto, Ontario and Dallas, Texas. I ran into Jon ( ColoCrossing ) just after he started and had reservations on putting all my eggs in one basket..Jon..is a man of his word..he said he would make sure I succeeded..and I have. NOT once have I ever been mis-treated, over billed, or had a server issue with Jon that was not given the highest priority to make sure my clients were with out service. There Tech support has always been great to talk to, even if it was a issue I was trying to figure out for my business. I have no degrees in computing, all self taught..and as GSP's come and go..I am still here 10 1/2 years later. I owe a great percentage to my first conversation wit Jon and his employees over these years. I have learned and live by you treat people the way you would like to be treated..If you want to be a idiot and want every thing now...then expect to be treated the same. I would recommend ColoCrossing to any new company that want to succeed in a business I am in...or any other structure your business requires. Don't believe all the negativity that you might read in forum posts about the reputation of Jon and his company..this goes back to my sentence above...If you want to be un-proffesional..then expect the same. As long as my Company. NRT is in business, then I will be a client of ColoCrossing as long as they will have me. Thanks for reading.. Dave Stanley NRT Game Servers.

THE best internet provider in Toronto PERIOD I've been with…read morethem for several years and I have never had a single problem. They have extremely efficient and pleasant personnel and the most reliable internet service I've ever had, with reasonable prices (that never get jacked) to boot....kind of the opposite from the ratbastard telcos you're used to. I cannot recommend them highly enough and if you're fortunate to be in an area/building where their service is available, you'll be sorry if you don't sign on.

This is a short term review for this ISP. Having been with a single service provider for over a…read moredecade one tends to be vary of the new upstarts when it comes to an essential service like internet. I was curious on switching my ISP as the fees kept creeping up and even with my well negotiated contract I was looking around for a new service source as didn't know what options I would have when renewing. I will give dotto one kudos for being persistent as after they initially got my contact they kept following up and even made it an easy decision to switch to their service with the penalty from the current provider. The installation was smooth and was done within an hour. I have a somewhat complex setup at home with some legacy equipment blended in with new tech. There was a technical glitch with the hardware on the legacy tech that made me connect with their support line a few times. They are quite helpful and being a smaller operation you even get the people who have dealt with your issue before hand. Believe me it's a big time saver not having to explain the issue again and again. With a few adjustments and troubleshooting on both ends I am satisfied with the service I have. I will update in the long run but so far a solid service. Update for long term usage. It has almost been a year and the service and support have been rock solid. A rarity IMO for the service industry in Canada. I am talking about no service calls requests after the initial issues, billing. The tech support went out of their way to help me out with a tech issue I was having initially. Updating to a 5 star rating (rare feat)

OK SO don't get me wrong yes Walmart is good, TRUST. but like I went to freaking walmart for some…read morePEACHE and ouuuu they had some good AH ones last time I went , and today I went and they didn't have the regular peaches I get....they barley had regular peaches, and the only one they had was on the floor. Like it was a single regular peach on the floor so I'm like oh nah they playing games, so me being me I grabbed the peaches they had out and the ones they had was naked!!! like they didn't have no peach fuzz on them so I'm like why dis peach look weird and I'm like hmmm maybe it's the same u know , WHEN I GOT HOME it tasted LIKE bad- so now I have to suck it up and eat them bc I didn't get them and I don't wanna look ungrateful so yea not good at all, do better walmart get more good peaches out there and stop selling those nasty ones.