This place is a waste!!!! Don't even bother! I went to drop off equipment. They told me to take…read moreit to the UPS Store across the street! Then, they claimed that you can only speak to someone there if you had an appointment. But, no one else was in the store!!!!!

Why is the wait always so slow the worst company around. 3 people working not sure why it is…read morenecessary to wait this long to turn in equipment. Why. Not allow customer to self serve to drop off equipment they no longer need. Painful 40 min

Terrible experience!! On a 2 years HP PC wanted to switch from an HDD disk to a SSD to get more…read morespeed. Brought it to Moose's and my computer was butchered. I receive a message stating that perhaps during transportation my screen got damaged. I had used my all-in-one HP PC 10 minutes prior to bringing it to Moose's and it was fine. Since it was butchered asked for my money back and my butchered computer back as well. I asked the guy if he could copy my files from the hard drive, but he told me to buy a cable and copy them myself. So, I offered to pay $20 if he would copy them on to a Toshiba external drive. He accepted but also said he could not put the hard drive back in my PC. I got everything back and, to my greatest supply none of the files I needed were copied but just a bunch of stuff of no value to me. I called the guy up and he said he had seen the same stuff, but he never mentioned anything when I got everything back. Took my PC to a real repairing store and they explained me how the screen was improperly removed to get to the drive therefore causing the screen failure. Also, this real repair store was able to read the hard drive and told me that my files were in there. I had told the Moose's guy that thing happen and not to worry about. I was ok with that and had bought a new PC in between so that I could transfer the data from my old hard drive. Anyway, since I was given a bunch of lies, I feel compelled to write about what has happened. This is no manner to treat customers and furthermore if you don't know how to pry open a computer screen you shouldn't attempt to do it. Because of that between a new PC and the insurance I had to spend $1,100. Never again I'll have anything to do with this business and Yelp should not recommend it either.

From the owner: At Moose's PCs, we're committed to giving you the best experience in choosing your new desktop. Our…read morecomputers are thoughtfully planned, masterfully built, and thoroughly tested to ensure you're getting the best product. Additionally, for all desktops purchased from us, we're offering a year of servicing with no labor charge. Struggling to find something that works for you? We build fully custom PCs. We will meet with you to find parts that suit your needs and your budget. Larger desktop manufacturers hike up their prices for computers that don't last. Stop overpaying for a computer, inquire about us on our website today!

I wanted to find an alternative to Dish since I couldn't stand to continually pay for equipment…read morerental each month. The offer from Direct does NOT charge rental fees. But this isn't the best part I never, ever had such outstanding customer service from a company and the thanks goes to Brad! He patiently answered my questions After I received the agreement he again answered my questions patiently and professionally. He then scheduled installation and paid the early termination fee for Dish Sweetwater management should be honored to have Brad in their customer service department Thank you Brad for an outstanding customer service experience!!!!!!

From the owner: Sweetwater Satellite has been serving the Fillmore and surrounding areas sInce 2010. We pride…read moreourselves in providing the best service and entertainment experience to our customers. As your local authorized DIRECTV dealer, we offer the very best in satellite TV packages with unbeatable value and local service. Call us today to cut the cable and we can set you up tomorrow with the best in television entertainment (next day install is subject to availability).

Talk about a rip off about 4 years ago, i had these people install services, the installers smelled…read morelike weed. Then reception didn't work and tv all messed up. I cancelled within 24 hours and said i would not be charged. They charged my card without asking and wrote i complaint to the BBB. They said 'you are lucky we didn't charge you more than $175 for canceling' i am like excuse me? I changed my cc #'s and they are a freaken joke, scam artists and hope they go out of business, KARMA is a B****. remember that folks. Direct TV was more understanding for this and KR works for them, unreal!! I would highly recommend avoiding this!

Direct TV will not service accounts when there is snow on the ground...I live in Buffalo so I am…read moreout of service for the rest of the winter. Direct TV should tell potential subscribers that live in snow belt areas that this is the case, no intelligent individual would subscribe to their services.

Things were fine, besides a few hiccups with my recorded shows freezing for a few seconds, until my…read moreprice went up. When I called to cancel they told me I was in a 2 year contract and they had the ability to raise my price but I can't leave their service. So basically they can break a price agreement but I'm stuck using a company that doesn't care about their customers until after their second year. I got $15 off my monthly fee for being a second year customer after I was paying quite a bit less last year... Woohoo... After that phone call my package was changed without my authorization or without even talking to me about what that representative was going to do, so I spent another 20 minutes on the phone correcting that mistake. Yes, I like to watch tv, but it's not worth it when there are so many other options today.

horrible I was given bad information by the sales person they confirmed dish would work with my…read moretivo the technician showed next day and could not install he called senior tech support and informed dish is not compatible with TIVO. They left and I was still billed 49.99 I called dish to dispute charges and after 20 minutes they just babbled on about non-refundable 3rd party billing. I called and disputed the charges with my bank and got charges reversed -- stay clear of dish they will lie and say anything to get you to sign and their after market support totally sucks

Most times that I've needed help, I've had excellent experiences. Today, Josh was exceptionally…read morenice, patient and helpful. I'm not tech savvy and would imagine how taxing a customer like myself might be. Thankful for attendants like Josh!

Good luck trying to get through to a real person via the phone. Just really bad service. And they…read morewonder why people are leaving them in droves.