They give you an introductory rate to get you in then after that jack your prices up been a…read morecustomer for 5 years no discounts for me but if ur a new costumer you get tons of discounts make that make sense

Called to cancel my service with Spectrum. Ended up with a customer retention specialist in South…read moreTexas who kept me on the phone for 20 minutes offering me higher priced plans even after repeatedly saying I wanted to cancel. I won't use Time Warner Spectrum again.

I have to say that Kameron was very helpful and resolved my issues with my phone in a timely manner…read moreand was very courteous. To follow up on added services required coming back the next day. Kameron was with a customer when I came back, and Yony helped me out with my Netflix/HBO Max that was offered in my new plan. They were both truly on point and courteous. Thanks! Emmett Kelley

Most times that I've needed help, I've had excellent experiences. Today, Josh was exceptionally…read morenice, patient and helpful. I'm not tech savvy and would imagine how taxing a customer like myself might be. Thankful for attendants like Josh!

My cup of tea keeps sliding all over the desk while I'm writing. I wonder who made this Tea Mobile…read more This is located in the small city of Batavia, sandwiched between Buffalo and Rochester. It's next door to my favorite tanning salon in town, which I frequent whenever I come to Batavia. They certainly know how to be friendly in here, which is appreciated, but I still haven't been able to find a deal that would really cut into the awful overcharging amounts I'm paying to Verizon, while still keeping me at a level of comfort of service that I want. I'm giving them the extra star though, because they were so damn nice and didn't hard sell.

Too bad I cannot give 0 stars. Several trips to this store, only one person working, very limited…read morehours. I have students from other countries, cannot seem to get their prepaid phone plan paid. Able to pay first month, 2nd month it says it went through at the store, then the students get notification of an issue. Not sure why so many issues!!!!! Try calling customer service, such a joke!

Installers were knowledgeable and very polite. Internet was installed 5 weeks ago, no issues. I…read morewent with the 350mb plan since I usually only have 2 devices connected simultaneously. The best part is that it's 55% less than what I was paying with Spectrum.

DO NOT USE GREENLIGHT FIBER!…read more The advertised $50/month fiber service wasn't worth what we experienced. During what should have been a routine installation, the installers drilled through a water pipe and flooded our apartment. As water poured into our home, we were frantically trying to move our belongings and stop the flooding while the installers repeatedly told us, "It's not a problem," and "It's no big deal." To make matters worse, they laughed while this was happening. Whether they were laughing at the situation or something else, it was completely inappropriate given the damage being done to our home. We were left dealing with a flooded apartment, damaged belongings, concerns about mold, and the stress of cleaning up and working through the repair process. I understand that accidents can happen during construction or installation work. What I cannot understand is the lack of urgency, professionalism, and empathy shown during the incident. Based on my experience, I cannot recommend Greenlight Fiber.

I can't say enough. A representatived, Seth, answered the phone immediately and was beyond…read morehelpful. My mother's computer was frozen. A technician called her within minutes to set up an appointment for the next morning. The technician recognized the issue immediately and talked her through the fix. She was up and running in no time. No charge. Service doesn't get any better than that. My family is very greatful.

From the owner: We are Western New York's Oldest Technology provider, established in 1981. We offer the only Web…read morehosting facility in the GLOW region. Our services include Licensed NYS Alarm Installer (Video, Burglar, and Fire systems), We are agents for Spectrum, Empire Access, and 50 other telecom companies, We sell and service PC's, Servers, Printers, MFP Machines, and most other computing technologies. We have a full web design staff and offer hosting locally. We sell and service VOIP phone systems from Allworx and several other major brands. NYS Contract Holder for Lexmark Print Solutions. Our goal is to remove the burden of IT from your plate so you can spend your time growing your business.

I wanted to find an alternative to Dish since I couldn't stand to continually pay for equipment…read morerental each month. The offer from Direct does NOT charge rental fees. But this isn't the best part I never, ever had such outstanding customer service from a company and the thanks goes to Brad! He patiently answered my questions After I received the agreement he again answered my questions patiently and professionally. He then scheduled installation and paid the early termination fee for Dish Sweetwater management should be honored to have Brad in their customer service department Thank you Brad for an outstanding customer service experience!!!!!!

From the owner: Sweetwater Satellite has been serving the Fillmore and surrounding areas sInce 2010. We pride…read moreourselves in providing the best service and entertainment experience to our customers. As your local authorized DIRECTV dealer, we offer the very best in satellite TV packages with unbeatable value and local service. Call us today to cut the cable and we can set you up tomorrow with the best in television entertainment (next day install is subject to availability).

horrible I was given bad information by the sales person they confirmed dish would work with my…read moretivo the technician showed next day and could not install he called senior tech support and informed dish is not compatible with TIVO. They left and I was still billed 49.99 I called dish to dispute charges and after 20 minutes they just babbled on about non-refundable 3rd party billing. I called and disputed the charges with my bank and got charges reversed -- stay clear of dish they will lie and say anything to get you to sign and their after market support totally sucks