came in today 4/24/26 around 4pm had a wonderful experience with both employees working at the time…read moresuper friendly and so sooooo friendly i truly appreciate there help throughout the process and being so wonderful and easy to understand truly made the process so easy and can't thank them enough for both being so transparent and welcoming

Worst customer service in six decades on this planet. Rude, arrogant, unhelpful, even hostile. Of…read moreno help whatsoever in resolving an issue with their parent company. Stay as far away as humanly possible. You will leave the store with nothing more than a bad taste in your mouth and despair over the decline of the human race. ​​

I have never been here BUT while talking to a logger friend who has met and visited with the…read moreowners, he really encouraged me to stop here and shop because their customer Service is the best. So I'm heading that way soon

When you need some kind of technology in these parts, there aren't a whole lot of choices…read more Normally I would just go to the Walmart in Albion, but considering their selection for baby products, which are more frequent purchases, I wasn't too sure what their selection would be for wireless routers. So we headed to Brockport to this RadioShack. It's in the same shopping center as Mahan's (bonus!), across the intersection from Wegman's. The store is small, but neat and well-labeled, making everything easy to find. The staff was quite helpful, with one of the employees talking about his experience with the routers, saying that for our needs, the cheapest would definitely work (as expected). I would have preferred the Linksys, which they were out of, but the Belkin turned out working just fine. We did get the protection plan from the store for $7 since this will be my mother-in-law's router, and I don't want to have to try to troubleshoot it over the phone. #Yelp365 - 363/365

Specifically this location is amazing the staff are so much better after management change and new…read morehires i love the vibe. Great game stock great customer service best gamestop in the 716 and 585 area hands down

This is the best GameStop in the area! Knowledgeable and very helpful staff!…read more I stopped in because I had just purchased a 3ds at another location (union rd) and was not told I needed a charger for the system that I had just bought. So frustrating. Anyway, I mentioned this to Jeffrey, the gentleman who was working the counter, and he was wonderful and went out of his way to help me. He asked if he could assist me, I explained what happened and he immediately took me over to the chargers. I could get a GameStop version or a Duracell. Choice. I love that. I chose the GameStop version. Next, we went over to the games. He told me about some great ones (I opted for AC New Leaf and Legend of Zelda). He then informed me of the Nintendo store that I could access from the ds that had titles available for download. Ah yes. Download. I was also not told at the other store that I needed a memory card. Yes, that sounds like a basic need but seriously, a mention wouldn't suck. I was buying this system for my daughter, not me, so I wasn't very familiar with it. Anyhow, although this location did not have the memory size i wanted, Jeffrey still told me step by step what to do with the memory card and said that if I had any difficulties, someone would help me at that location, if I'd wanted to stop back in when I got it. Then it was time for check out. My GameStop membership was showing up as expired. It wasn't. There was an error. Problem with this - I had purchased a ps4 at Christmas and the ds the day before. Not one staff person had told me it was expired (again it was an error, it wasn't) and had processsed my purchases with the card but I never received the points for those purchases. That sucks. I spend a lot of $ at GameStop and the points are a benefit of those purchases. Anyway, Jeffrey fixed the issue. Just like that. He'd told me the account was showing as expired. He waited patiently as I pulled up my account on my phone to show him, even helped me locate an area on the GameStop page that I couldn't find. And now my membership is current and as it should be. This is great customer service and Jeffrey should be commended. His help from the moment i walked in, to check out, was exceptional. I can't thank him enough and I will only go to this location for my gaming needs, from this point forward.