F***4Less was the name of my company back in Greenwich village 1977, but we got busted and shut…read moredown buy some pre-Giuliani Giuliani and here I am today. I would recommend anyone come here to get their devices fixed. It's one of those places where they aren't trying to rip you off every second of the day and that's probably why people keep coming back. Much cheaper than the dealers and significantly more helpful than any of the official stores. Coming here is the equivalent of finding a guy who lives next door and can fix your device for peanuts. It's not peanuts but compared to how much the retail stores are charging it may as well be free. I recommend this place to anyone who's having trouble with their devices. Notice that there are two of them across the hall from each other inside the Eastern Hills Mall. One of them is much bigger. I'm not really sure what the differences are besides that.

****WARNING STAY AWAY. shut down his store and took off with peoples merchandise and now is not…read morepicking up. He has my $1500 iPad. I dropped it off because it had a crack in it first he told me one day it would be fixed came back, turned into a week a week turned into a month and now his store is no longer there at the mall! I could give the guy a zero, I would he took off with my money, my cell phone and closed his doors now he's not picking up the phone stay away from this guy. He's reopening his store supposedly at transit town Plaza in the kiosk stay away he's no good is a ConMan. He goes by many names and never gives his real name. He told me his name was Saki (sockE) just warning you police are already involved and there's a warrant for his arrest and a hit man on his trail! lol

Handed down my iPhone 7 to my 6yo daughter. She basically uses it like an iPod. Only thing wrong…read morewith it was the battery had no life. Eric hooked us up by replacing the battery. $90 and it's good as new! Still way cheaper than getting her a new phone. Especially since no 6yo needs an actual phone!! Lol

Unfortunately, I jumped the gun writing my original review. After writing the review, I had…read moreunexpected problems with the repairs done on my iPad. The first thing that happened is that I noticed that the replacement battery was not charging even though the screen said it was. I brought it back to the shop. They ran a diagnostic and discovered that the new battery they put in was defective. I don't blame them for the part being defective but I do blame them for not running the diagnostics test immediately after installing it and before I picked it up. Sure they replaced the battery again at no charge but they should have cought the issue and simply called me to explain the delay. I would have been understanding and and fine with waiting an extra day. As far as another issue, after picking it up the second time, l brought it home, charged it and the device is working fine with one exception. Apparently, after removing the screen twice to replace the battery, somehow the magnetic on-off switch under the screen got damaged and my magnetic case no longer turns the device on or off when opening and closing the cover. Probably going to have to live with it that way, out of fear that if they remove the screen again, something else might break. I hope this was a fluke and not the norm. I still think people should bring their devices their for evaluation and repair but I would caution them to thoroughly check their device upon pickup.

After calling around to several places that could work on a PS5, this spot seemed like the best…read moreoption. They're conveniently located right outside the JCP department store on the second floor, across the way. Everyone was very friendly both on the phone and in person. They also went over the repair agreement thoroughly, including the $75 diagnostic fee, which goes toward the cost of any repair. At first, I got a call saying the motherboard was completely damaged and likely beyond repair, which was disappointing. Then the next day, they called back and said they had spent more time looking into it and were actually able to fix it. The repair ended up costing an additional $150, but it was absolutely worth it. My kids' PS5 had stopped accepting discs, and now it's working again. They also advised against relying on random YouTube repair tutorials (oops), since DIY fixes can sometimes make the problem much worse (especially if you're clueless like me). Overall, I had a great experience and would definitely come back here again, although hopefully I won't need to anytime soon!

Extremely pleased with the service Romeo provided, my wife's iphone had 2 broken camera lenses and…read morea third that showed some marring. After he and I talked we agreed that it should just be replaced. A short 40mins later he had all 3 replaced and it looked factory perfect. Others told me (ubreak I fix) that the entire back had to be replaced and they wanted almost $250 plus tax. Well for $100 less I got the right repair and no extra games. Job well done We Fix.

I was surprised to see such low ratings on Yelp for this place...Our experience here was extremely…read morepositive! Husband and I visited to look at some cable + wifi packages, and Dan did a wonderful job helping us. Dan walked us through some options, broke down the costs, and showed us the details to each option. He also looked into deals and discounts (since we use Verizon for our cellphones too) and found us a sweet deal. Everything was printed out and explained to us clearly, and pretty straightforward. We ended up setting up our wifi + cable the very day! (Thank you, Dan!) The downside of this place is DEFINITELY the location. It's hard to get in to this place unless you're on the store-side of Transit. Other than that, would definitely recommend! :)

This place is alright. It's not an official Verizon store, but yet a reseller so they are not able…read moreto return items bought at others stores. This was definitely an inconvenience. The store itself is neatly laid out and the representative was helpful, but just be aware: you may not get the service here that you would get from other stores that are owned by Verizon. I have no idea how these distinctions are made, but just something the rep told me when I walked in.

Unbelievable help. Jake is super knowledgeable not just in repairing my iPhone screen but also…read moreexplaining different techniques. He also is aware of cell carriers stance on cracked screens for trade in purposes. Professional and honest team at Royal. Definitely recommend.

Love these guys! I came back here to recently fix my wife's camera screen and they were able to do…read moreit quickly and painlessly. Unfortunately, my screen cracked again and they were able to repair it quickly and were very responsive after getting some other things fixed. I'm super appreciate of this business and would recommend them if you're looking for an honest group of technicians that stand behind their work. It's hard to find a better price to fix your screen too -- and this little stand in the mall behind Dick's does as good of a job as Apple would.

I really don't understand the low ratings here. My husband and I went in and had a great…read moreexperience. The staff was personable and professional. It was well after the store closing time by the time we left but they never once rushed us or made us feel bad about keeping them there late. I have had plenty of unpleasant Verizon experiences and this was a great surprise! We worked with both Cole and Tina and they were great.

Customer service was useless. Cancelled an order on something that was supposed to be covered by…read morerewards points and it wasn't. Sent me a cancellation verification and three days later my cancelled order was delivered and my Verizon Visa card was charged. The service agent also struggled with the English language. Zero stars, if possible.

Worst customer service ever by "Monica". She was ghetto and ratchet. She was swearing and…read morepresenting herself as the "manager". I don't know how anyone would want this person representing their company. Worst customer service I have received in my life. She was inept with her knowledge and proficiency and obnoxious, condescending, reuse and unprofessional in her demeanor. We switched carriers with a competitor after encountering her. Would not do business at this location. ****WORST CUSTOMER SERVICE EVER***

Liverpool communicated their desire to win the Premier League, and then they did it. Now that's…read morewhat I call Premier Communications. I'm surprised this little wireless and electronics store located in Kaisertown isn't already on Yelp so I thought I would put them on here. They have some pretty good deals and I always feel better shopping at places like this than the really expensive corporate stores.

From the owner: Authorized Dealer For Boost Mobile, and all Tracfone suite products…read more Best Prices on mobile phone repair and accessories. 25% of accessories on your 1st check-in.

We are quite old. We took up about 1 1/2 hour of his time. He had so much patience with us. We are…read morebasically ignorant about technology. We interrupted him numerous times with dumb questions. He never showed any frustration but kindly answered every one. The employees name tag just had ABBAS on it. We give him over 5 stars!!!!!

This feels like a brand new Spectrum location. All shiny and bright…read more You check in on a screen when you arrive and then they call you up when it's your turn. Seems like many of the employees are new, so they need to consult with the managers who have been there a little bit longer occasionally. 3 stars for this large chain. I default chains to 3 stars as they must be A-OK to expand as they have.