I was terrified when my external hard drive with all my pictures since 2012 died. Some quick Google…read moresearches and conversations led me to believe I could be looking at 1000 or more to recover my three terabytes of data. I felt uncomfortable shipping it away to NY, so I made an appointment at IRepair and was told by J ( forgive me if I am spelling this wrong!I never asked how it was spelled) that it would be difficult but it was doable and would cost me about 560 dollars. In deed it took a few weeks- J explained every step of the way and indeed when it was finally done it cost what they had told me, not a penny more. Despite quite a bit of difficulty in getting my disk to respond to their software. Highly recommend. Seems they love a challenge at IRepair - and recoveries are often just that.

As usual when I visit I repair, I am given the best and most honest service and advice. In this…read morecase, I was having problems using my hearing aids with earbuds during telephone conversations. The problem was identified and I was directed to several places where I could purchase the needed accessory. Problem solved. In this case, no charge. As a senior, it is great to know there is a trustworthy, option for my I related problems. Also great to have someone who can communicate about those problems in language I can understand!

I recently needed the battery replaced in my Mac laptop and had such a great experience with Joe…read more When I first called him last week, he explained that his specialty is more PC repair, but he was more than willing to help with my Mac battery replacement. He advised me to purchase the battery myself and let him know when it arrived. Before bringing it in, I organized and backed up my laptop -- even though Joe said it probably wasn't necessary, he agreed it was the wise thing to do. Today I called him, and he told me to bring it right over and he could get it done the same day. What a difference from the Apple Store experience, where I was told I'd need an appointment, then possibly wait 10 days just for them to look at it, followed by another week or more for the repair. I simply couldn't be without my laptop for two weeks. Joe was amazing. He completed the repair in under four hours, the price was very fair, and he was kind, thorough, and professional throughout the entire process. My laptop is working great!!!! I would highly recommend him to anyone needing computer repair services.

UPDATE: My husband Emmett previously posted about the horrible experience he just had at Payless…read more Well guess what? We took his computer to Best Buy and the Geek Squad found the problem IN AN HOUR!!! It had a bad water cooler unit, and a fan that wasn't even turning!! How do you not see a fan not turning??

I became concerned that my entire iMac hard drive had a number of files missing after I realized…read morethat my Carbonite subscription was mistakenly not renewed about 8 months ago, and I could not find many of my very important business files. I called up Blutusk and they asked me to come in and they could look the situation over immediately. I did and they were considerate and kind and thorough in helping me identify why I could not locate my 'missing' files and then proceeded to coach me on what I needed to do so I could back up my own files on a daily basis and keep them all together on my own hard thumb drive. Thank you Blutusk. You got my business for life! Mark in South Buffalo

I needed my Apple Watch repaired. He didn't even examined it. He simply advised me to take it home…read moreand throw it out!

F***4Less was the name of my company back in Greenwich village 1977, but we got busted and shut…read moredown buy some pre-Giuliani Giuliani and here I am today. I would recommend anyone come here to get their devices fixed. It's one of those places where they aren't trying to rip you off every second of the day and that's probably why people keep coming back. Much cheaper than the dealers and significantly more helpful than any of the official stores. Coming here is the equivalent of finding a guy who lives next door and can fix your device for peanuts. It's not peanuts but compared to how much the retail stores are charging it may as well be free. I recommend this place to anyone who's having trouble with their devices. Notice that there are two of them across the hall from each other inside the Eastern Hills Mall. One of them is much bigger. I'm not really sure what the differences are besides that.

****WARNING STAY AWAY. shut down his store and took off with peoples merchandise and now is not…read morepicking up. He has my $1500 iPad. I dropped it off because it had a crack in it first he told me one day it would be fixed came back, turned into a week a week turned into a month and now his store is no longer there at the mall! I could give the guy a zero, I would he took off with my money, my cell phone and closed his doors now he's not picking up the phone stay away from this guy. He's reopening his store supposedly at transit town Plaza in the kiosk stay away he's no good is a ConMan. He goes by many names and never gives his real name. He told me his name was Saki (sockE) just warning you police are already involved and there's a warrant for his arrest and a hit man on his trail! lol

Unbelievable help. Jake is super knowledgeable not just in repairing my iPhone screen but also…read moreexplaining different techniques. He also is aware of cell carriers stance on cracked screens for trade in purposes. Professional and honest team at Royal. Definitely recommend.

Love these guys! I came back here to recently fix my wife's camera screen and they were able to do…read moreit quickly and painlessly. Unfortunately, my screen cracked again and they were able to repair it quickly and were very responsive after getting some other things fixed. I'm super appreciate of this business and would recommend them if you're looking for an honest group of technicians that stand behind their work. It's hard to find a better price to fix your screen too -- and this little stand in the mall behind Dick's does as good of a job as Apple would.

I had taken my Laptop to Best Buy where I bought it. It is 6 1/2 years old. The geek squad took a…read morelook at it and told me that when I updated my drivers, I permanently defeated the ability for any audio on my computer. Also, the battery was dying and it's very difficult to get a new battery for a computer this old. I started searching to see if I could get a second opinion and I found Nerdchickk. We texted back-and-forth and she offered to come to the house to take a look at it. She worked on it for 2 1/2 hours trying to change the drivers she charged me $80 and she said there's nothing really that I could do. She told me that I could trade in my computer and get more money. So I'm going to bring her back just to upload all the information from my laptop to a thumb drive [because I don't trust myself to do it] and I'm willing to pay her to do it, because I feel she is very competent. She was honest and she knows her stuff.

So convenient. No lugging the desk top around. The nerdchikk was no nerd and fix was very…read morereasonable.