TONY IS EFFICIENT!!!! He educated me on what I needed for my laptop and gave me expert advise! The…read morestore was very organized and the lady on the phone was very friendly and helpful when I called! Tony multi tasking skill is impeccable and gave me quality service in a timely manner of fashion while working on other things while we waited for what I needed was being done! I recommend this place for everything you need to know about computers 10/10 my laptop is running very efficient but with his advise for what im using it for i will be building a pc

I highly recommend Computer Connections for your laptop/PC repair. I called late on Saturday…read moremorning and discussed my issue with Tony. He said to come right over and within a few minutes, was able to diagnose and fix the problem. In addition, the charge for the service was very reasonable!

I have been waiting for a technician for 5 weeks. The company itself altered my account information…read moreafter my first contact with customer service so I had to spend a lengthy amount of time just verifying my original order. I have had to call or chat 4 times with no resolution. I am giving up if they don't show at our next scheduled time. Walmart will be getting a very strong complaint, this was a business install and our Board room has been out of commission for 5 weeks because we had to remove the old TV to prepare. Never again.

this company charged my boyfriend the FULL amount at the time of the appointment setting. The…read morefirst day and time set and no one showed up. When he called to find out what was happening they gave him another appointment for the day after??? BLOWN OFF AGAIN! why do they ask for money up front and then you get the run around?? TOTAL SCAM.

Jason and team were easy to work with, knowledgeable, professional, and helped my son build the…read morehigh end gaming pc of his dreams. I highly recommend PC Plug!

They helped me when I was in a bind two days before Christmas and had amazing customer service. I…read moreneeded case fans and cpu cooler parts for my brother's PC and was all out of options and they were recommended by a friend. They went above and beyond for it being so close to the holiday with amazing prices on used parts. If you need any repairs or parts for a good price make sure to check them out.

I needed my Apple Watch repaired. He didn't even examined it. He simply advised me to take it home…read moreand throw it out!

I became concerned that my entire iMac hard drive had a number of files missing after I realized…read morethat my Carbonite subscription was mistakenly not renewed about 8 months ago, and I could not find many of my very important business files. I called up Blutusk and they asked me to come in and they could look the situation over immediately. I did and they were considerate and kind and thorough in helping me identify why I could not locate my 'missing' files and then proceeded to coach me on what I needed to do so I could back up my own files on a daily basis and keep them all together on my own hard thumb drive. Thank you Blutusk. You got my business for life! Mark in South Buffalo

I dropped off my MacBook to this guy to be fixed. He told me it had a corrupted hard drive, I only…read morewanted to recover my pictures from it. He said it would be $1000 to recover pictures, and $600 if I had the pictures recovered and I traded in my computer to him. I was so upset, I decided to wait and get a second opinion. I was sure he was being honest so I waited months to have the extra $600 to spend on my computer when I finally brought it into someone else. I ended up going to Experimac, THEY CHARGED ME $54. $54 to do what this guy said would be $600 if I traded in my computer, so please don't bother with this guy, go somewhere else he's a scam artist. I waited over 6 months before getting a second opinion, not even considering he might be lying to me. When they told me $54 at the other place I cried.

I had an emergency recently. My external drive died and I had no access to critical files. Not…read moreonly did PCS provide expedited service, Chris successfully recovered my files. You can't get this service anywhere else in the Western New York area. He is a professional with many years of experience. He is thorough and very professional, too. I am forever grateful and highly recommend his services.

Had my screen and battery replaced. It took 1.25hrs. Was really disappointed that they replaced my…read morescreen with a substandard screen. The resolution and color gradients were horrible. The worst part of the deal is; is that the technicians knew that the screens sucked from previous complaints. They advised me that it was the only iPhone 7 screen they had left and that's why they installed it. Anyway to make my rant longer they agreed to replace my screen with a better quality screen once they are in stock which is fine except for the fact that I have to take time out of my busy day to do it. Communication is key in all service based businesses. Could have saved everyone time and money, honext time. So, I went back this morning to have the screen replaced as previously stated and everything went great. They made good on their promise and then some. They replaced my screen and threw in a complimentary screen protector and discounted my previous bill. Accordingly, I'm updating my stars to 4.5 as the overall experience was very professional and fast. At the end of the day I will use their services in the future; any business can have an imperfect day as long as they implement real time corrections to the customer as was done here.

I brought my iPhone here thinking the charge port was broken. These guys could've told me I needed…read morea $200 repair and I would've believed them. The kind gentleman who helped me out said this would be the fastest fix of the day. After I rolled my eyes he ended up cleaning a cotton ball sized amount of lint out of my phone. I had to give them a 5 star Yelp review for saving me the insane amount of money I would've spent on a new phone and fixing it in front of my eyes. I have family who have brought iPads and phones here for screen replacements. They have your device back within hours. Fantastic service.

Even though it was a busy Saturday afternoon with a long line, the desk guy was efficient, got the…read moreinfo he needed, and had me in and out in minutes so I could get on with my day. First thing Monday Quinten, who was working on my laptop, called me personally. He wanted to make sure he fully understood my concerns and double-checked that I was aware a factory reset would wipe my info before he proceeded. Even though he ran into a few unexpected issues, he still fixed it quickly and took the time to answer all of my questions. Compared to Geek Squad, this was faster, more affordable, and much more personal. When I was in a total panic, Quinten was calm and reassuring. I'll never go anywhere else--Quinten is the best!"

My 9 year old spilled apple cider on his Chromebook. (Before you raise an eyebrow, he sold his toys…read moreon eBay and Facebook marketplace, and saved up for months to purchase it himself last year. Now be my guest, & raise both eyebrows.) Anyway, tears and panic ensued. I knew to turn it off and flip it over but watching cider drip from between the keys, I also knew I was going to need help getting this thing dried out. We brought it to this shop, and the told the staff what happened. The customer service was amazing. They were so helpful, didn't preach or lecture, they took it right away, scrubbed it, took it apart, dried it out, put it back together, and had it back to us in under 30 minutes. Coming here was the best decision. I would definitely recommend this place.

Very professional, great communication, and fast! I spilled water on my keyboard and Nasir was the…read morebest person to go to. After he received the new replacement, I dropped off my laptop, and to my surprise, it was ready the very next day by 2 pm! It works as good as new. As a college student, I seriously cannot thank Nasir enough!

I couldn't get any answers to my car's Amplifier location and my Radio sound Malfunction!!!!!read more