I contacted Progressive Computer Solutions for their data recovery service. Long story short I have an iMac that I use for editing photos. I ran out of space so I deleted a folder and emptied it in the trash and by mistake I deleted the wrong folder. It was filled with important images that I needed back ASAP.... I took my computer into Geek Squad as they told me they can recover deleted files - no problem. Several times I asked specifically if they had success on iMacs and they said YES! Well, after paying their fee and them running their recovery software and contacting corporate low and behold - their software is not compatible with Apple products - so they could not recover the deleted files like they said they had success in doing.
Upon leaving Best Buy - I call Apple for help. Their lead engineer said recovering deleted files cannot be done at all unless you have Time Machine enabled - which I did not.
From here I go to Google and look up "data recover for Apple iMac in Buffalo NY" I go to the Maps listings because you would think the people listed on the Maps in Buffalo are actually in Buffalo, but after I dial the numbers one by one I find out - they are not. These companies have virtual offices or aka - drop off locations where you have to drop off your hard drive and ship it to their "corporate office." So I would need to have my screen taken off the iMac to get the hard drive, and find someone to do it so I can ship it to them. No offense but what if my drive gets lost in the mail? All companies claiming they can recover my deleted files - but,,,,I have heard that before. So I kept on dialing and finally,,,,,,I found someone who is actually in Buffalo, NY, and as skeptical as I was at this point, I thought, well, what is the worst that can happen? I drop my computer off and within 24 hours I had my deleted files back. There are no words to express how grateful I am to find Progressive Computer Solutions. I highly recommend Chris, he is remarkable at what he does. read more