Chris @spectrum was higher than positive A.K.A. Awesome! Go Bills! Build Browns! Fly Eagles! Impede…read moreCheifs! Sincerely, Damon Wallace _digital_dWall @TrueRegnumLLC@gMail.com 614-802-1841(Spectrum) ÎPhone 15Plus(Suggest) Cleveland, OH 44112

AJ was very helpful and was able to set me up with my free WiFi for an entire year because I have…read morebeen a customer for so long ! Everyone at this location is always very helpful ! Any help you need ... please ask for AJ!

Biggest scum bag employer in NY, they lied their ass off to get me in the door and once I built an…read moreentire new department for them, then, they cut me.I was promised they would keep me on to run it. Liars in the front office should be ashamed of themselves. I should have charged them $175k to do that type of work.

The connection was pretty good initially, but soon, it kept disconnecting on its own. Adding insult…read moreto injury, the wait time to get someone on the phone is just horrible.

OK SO don't get me wrong yes Walmart is good, TRUST. but like I went to freaking walmart for some…read morePEACHE and ouuuu they had some good AH ones last time I went , and today I went and they didn't have the regular peaches I get....they barley had regular peaches, and the only one they had was on the floor. Like it was a single regular peach on the floor so I'm like oh nah they playing games, so me being me I grabbed the peaches they had out and the ones they had was naked!!! like they didn't have no peach fuzz on them so I'm like why dis peach look weird and I'm like hmmm maybe it's the same u know , WHEN I GOT HOME it tasted LIKE bad- so now I have to suck it up and eat them bc I didn't get them and I don't wanna look ungrateful so yea not good at all, do better walmart get more good peaches out there and stop selling those nasty ones.

So this is a very mixed experience. Coming in you get a sales person who is probably going to be…read moreable to close a deal with you, talk about the benefits of the product. There's no question but that Verizon is very expensive compared to other carriers in the Buffalo area. So that's the downside. You agreed to buy the phone, and they have to order it and then they're supposed to call you when it comes in. Only they don't. So when you go back in to see if it's there or when it's expected in, and it turns out that it's been sitting in the back. So it takes hours to get you hooked up. I don't remember that happening when I went from one phone to another with AT&T but that might be because I stayed with the same carrier I'm not sure. And for sure check your bill. Because it definitely was a lot higher than I expected I had to call and get that all fixed. I was kind of a pain.

After Brand X cellphone company hijacked my phone number on New Year's day, I rolled up to this…read moreVerizon location & spent at least 2 hours with Mark getting my phone & hotspot back up and running. He wasn't able to reinstate my old #, but I was so happy with his customer service and knowledge base that I don't care. The location was semi-busy all morning, popular site for walk-in traffic. This location is on Delaware, just before Hertel, in a strip shopping center that includes Fleet Feet, a Credit Union, and Little Caesars Pizza. Mark shepherded me through this perplexing issue with patience and kindness. If you ever have reason to visit this location, ask for Mark. He's the best!

I never thought I'd say this, but Greenlight Networks actually managed to be worse than Spectrum…read more And that's genuinely impressive in the worst possible way. When I signed up for their fiber internet service in Buffalo, I figured anything had to be better than what I was dealing with. Wrong. So wrong. - The Installation That Destroyed My Faith in Humanity The techs showed up to run the fiber line to my house. Simple job, right? They ran the cable through a tree. Not around it. Not near it. THROUGH it, pressed right up against the branches. Every time the wind blew, the fiber was getting yanked and pulled. I'm not an electrician or a cable guy, but even I know you don't run lines through trees. This is basic stuff. Then they mounted the junction box on the front of my house. And when I say "front," I mean the most visible, ugly spot they could possibly find. No heads up. No "hey, where would you like this?" Just slapped it right there and called it a day. My curb appeal took a nosedive. - A Month of "Someone Will Call You Back" So I started calling customer support. And emailing. Multiple times. I wasn't asking for the moon here. Just a simple question. When can you fix this mess? The answer? Crickets. Well, not exactly crickets. More like vague promises and zero actual information. No timeline. No commitment. Just "we'll look into it" over and over again for an entire month. - Turns Out They CAN Move Fast (When Lawyers Get Involved) After a month of getting nowhere, I'd had enough. I sent a demand letter to their legal department. The next morning, literally the next morning, a technician was at my house moving the junction box. Funny how that works, isn't it? A month of phone calls gets you nothing. One letter to legal and suddenly they're on it. But here's the kicker. They moved the box but left the fiber running through the damn tree. The problem I'd been complaining about for weeks was still there. And sure enough, after the first windstorm, I could see the fiber was already getting damaged by the branches. - The $100 Middle Finger I was done. Completely fed up. I called to cancel the rest of the installation. Their response? "That'll be $100." Of course. Of course they hit me with a cancellation fee. Remember how I signed up during a promotion that promised free installation? Remember how there was zero mention of any cancellation fee during the entire signup process? Greenlight remembers different. According to them, I owed $100 to cancel an install they'd completely botched. - The Silent Treatment I disputed the fee over the phone. The person I spoke with said a manager would call me back. Yeah, I've heard that one before. Spoiler alert, no manager ever called. I disputed it via email. Nothing. They've just stopped responding entirely. They want their $100, but they won't even talk to me about it. Radio silence. - Why You Should Run This is why I'm writing this. So you don't make the same mistake I did. I couldn't even get a fiber line properly installed without Greenlight putting me through a two-month nightmare of incompetence, unprofessional work, ignored complaints, and surprise fees. If you're in Rochester, Buffalo, or anywhere else in Western New York and you're thinking about Greenlight Networks, please learn from my experience. There are other options out there. Hell, even Spectrum, for all its many, many problems, managed to provide better service than this. Save yourself the headache. Save yourself the stress. Save yourself the mysterious $100 fee. Stay far away from Greenlight Networks.

So far I've been happy with Greenlight's service. No issues. Installation was prompt and…read moreefficient. I had a billing issue where I was charged a $50 fee for installation. I called about it to apply a free installation coupon and it was handled by their support group. The charge was removed and I was credited in my next bill. I highly recommend their service.

Johnnie from WNY Pro Tech was awesome in explaining digital signage and how important it is for my…read moreclient's brick and mortar businesses! I will be recommending Johnnie to all my clients.