Had to return equipment so did my daughter was early and didn't have to wait long was fast person…read morewas helpful and quick cant say that much great job today Spectrum

So, I've dealt with abysmal customer service, and usually I am sympathetic to the plight of…read morecustomer service reps on the phone ;especially retention reps) because the company sets them up for failure. Not this time, I cannot in good conscience allow for the utterly rude and dispicable actions of the rep "retention" reps I dealt with. So, quick context, a smaller local company that offers vastly better price points for superior service for my needs became available, I opted for that company without a moments hesitation, but I waited to cancel charter until after I had cancelled in the hopes of making this process as simple as possible. I was vastly mistaken. The first time I called I started to get asked extremely inappropriate personal usage questions, things that are NONE of charter spectrums business whatsoever, when I asked if I was required to answer these redundant, pointless questions the rude and snippy rep said that if my equipment was already returned I could avoid the ludicrous cross examination. So the literal next day I went to the charter store down the street, not allowed to return my equipment there, I had to go to the UPS store a literal block further down the road...... why????? To make cancellations more difficult, period, that's why... So I get my equipment returned with RECEIPTS, and I wait to call again until after I confirm they have they garbage modem and equipment. I call again, thinking it would be easier The rude, wolf of Wall Street wannabe sales jerk (I'm trying not soften the language I want to use trust me) starts into the EXACT SAME questions, and I immediately state that I was told it would t be needed if I returned the equipment, looser wannabe Jordan belfort tried to avoid answering while he thought he was selling me back my pen and the I asked, point blank, "yes or no, do I have to answer these questions to cancel my service?" I was met with "it isn't a yes or no situation " EXCUSE ME YOU PRICK!?!?!? I had to resist with every ounce of my being not to answer with my the most uncomfortable answers about my "internet use" to make his "it isn't a yes or no" situation a little more "fun" for me..... This company is a quasi regional monopoly and clearly their retention "customer service" reps are a reflection of this.

OK SO don't get me wrong yes Walmart is good, TRUST. but like I went to freaking walmart for some…read morePEACHE and ouuuu they had some good AH ones last time I went , and today I went and they didn't have the regular peaches I get....they barley had regular peaches, and the only one they had was on the floor. Like it was a single regular peach on the floor so I'm like oh nah they playing games, so me being me I grabbed the peaches they had out and the ones they had was naked!!! like they didn't have no peach fuzz on them so I'm like why dis peach look weird and I'm like hmmm maybe it's the same u know , WHEN I GOT HOME it tasted LIKE bad- so now I have to suck it up and eat them bc I didn't get them and I don't wanna look ungrateful so yea not good at all, do better walmart get more good peaches out there and stop selling those nasty ones.

This outfit has turned into a haven for spammers. From September to the middle of October (so far),…read moreI have received DOZENS of spam emails originating from their IP addresses. All have been forwarded. They do NOT take action. Now, from websites they host. These people are pariahs of the internet.

NRT Game Servers has been a client for our 9th year now…read more At one time I hosted my own servers in Toronto, Ontario and Dallas, Texas. I ran into Jon ( ColoCrossing ) just after he started and had reservations on putting all my eggs in one basket..Jon..is a man of his word..he said he would make sure I succeeded..and I have. NOT once have I ever been mis-treated, over billed, or had a server issue with Jon that was not given the highest priority to make sure my clients were with out service. There Tech support has always been great to talk to, even if it was a issue I was trying to figure out for my business. I have no degrees in computing, all self taught..and as GSP's come and go..I am still here 10 1/2 years later. I owe a great percentage to my first conversation wit Jon and his employees over these years. I have learned and live by you treat people the way you would like to be treated..If you want to be a idiot and want every thing now...then expect to be treated the same. I would recommend ColoCrossing to any new company that want to succeed in a business I am in...or any other structure your business requires. Don't believe all the negativity that you might read in forum posts about the reputation of Jon and his company..this goes back to my sentence above...If you want to be un-proffesional..then expect the same. As long as my Company. NRT is in business, then I will be a client of ColoCrossing as long as they will have me. Thanks for reading.. Dave Stanley NRT Game Servers.

The worst customer service I've ever had. I just wanted to turn my new phone on. I was on the phone…read morefor 3 1/2 hours with them not only on hold but getting yelled at. I submitted a complaint and they finally got ahold of me about a week later and she said she'd call me back after she figured it out (my phone was locked I got it refurbished from Walmart) and she never called me back! I recorded the interactions they were so bad. I was in tears. All that for them to say they can't turn my phone on due to me buying through Walmart and not them. They also told me I couldn't get my phone on unless I bought their at home internet as well. Then when I said something about them not getting back to me and how awful I was treated they replied with "case closed"..... I'm not a Karen.. I never complain and I'm patient but I've never delt with customer service like this before. One after another just awful either didn't have a clue or were extremely rude. It's not even about my phone getting turned on cause I understand but the customer service was ABSOLUTELY AWFUL. I'll never recommend to anyone.

XFinity is Comcast, and we are "outside their footprint" (Buffalo W.Side).read more

This is a review of the Dish corporation. Not of an installer service. Extremely expensive tv…read moreprovider. Not that they all aren't. They are. channel quality is okay for me. There should be a better channel selection process. All of us get stuck with channels we dont watch or dont like. I would give more stars if we were allowed to select only those channels we want. It would be 4 stars. But the price is what dropped the rating. Better picture clarity would also help raise the bar

Johnnie from WNY Pro Tech was awesome in explaining digital signage and how important it is for my…read moreclient's brick and mortar businesses! I will be recommending Johnnie to all my clients.

So far I've been happy with Greenlight's service. No issues. Installation was prompt and…read moreefficient. I had a billing issue where I was charged a $50 fee for installation. I called about it to apply a free installation coupon and it was handled by their support group. The charge was removed and I was credited in my next bill. I highly recommend their service.

Worst mistake I made switching from spectrum to green light. The internet sucks, it's spotty…read more They told me three months free and $200 gift card. They proceeded to charge me every month. Now, when I want to cancel. They are charging me a $100 fee for canceling. What company does that? It's terrible to get a hold of someone to speak with. It's terrible experience.