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    Buffalo Computers

    3.0 (3 reviews)
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    7 years ago

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    Office Max

    Office Max

    2.8
    (10 reviews)
    $$

    I realize it's company policy, so this is a corporate complaint, not an individual store. I'm…read moretrying to do an exchange for a slightly different item because my son bought the wrong one. No exchanges or returns can be done unless you have the receipt with you or they can look it up under your reward #. I don't have a reward # and it was bought last month, so of course the receipt is lost. Just irritated!!

    My husband and I went into the store, which was our first mistake. there was a they them behind the…read morecounter with a mask on eating a doughnut as he handled the copies that he needed to make lifting the mask up and down to consume his donut while on the floor he was helping another customer who happened to be my husband when I was trying to match paper, so I stepped behind the counter to look at the paper colors upon which he lowered his cotton mask and yelled at me to get out from behind the counter. I simply replied that I was trying to match paper and he told me if I wanted paper I had to buy it in aisle seven. I replied with you used to be able to take the paper here to make copies and he said get out and go buy it in aisle seven. And I told him that you used to be able to do it and he said never! Never ever! and I said how long have you been working here and he replied eight weeks so his memory isn't that long and I have been a customer there for over 20 years. At that point, my husband got very upset at the way he spoke to me and told him "don't speak to her that way" and then he grabbed his little microphone and called for back up stating I'm being abused. I'm being abused call the police! Upon which another day them in a mask yelled from across the store "don't you ever go behind the counter" the manager did not investigate, he didn't ask questions, he yelled from across the store because he was now afraid as well so the two they them coward behind the counter continuously yelling while there were too lovely elderly ladies in the store who didn't know what to do. This is what happens when your father doesn't have an active role in your life, this is what happens when you're dysfunctional on every level you I am positive they dial 911. The manager kept going backwards into the back room, leaving they them behind the counter who continue to eat his doughnut. I will never go to the store again. You're better off to actually cut a tree down and make wood pulp and make your own paper then to deal with these incompetent jokes at the store level

    Best Buy-Amherst

    Best Buy-Amherst

    2.3
    (103 reviews)
    $$

    This is about all Best Buy stores. I had a simple question that a clerk in a store could answer. I…read moregoogled the phone number of a Best Buy near me, and called. And got rerouted to a call center in another country! This happened 3 times, with the phone numbers to 3 different stores in my area. I was told, stores don't answer the phones, they reroute to a call center. Well, if Best Buy can't be bothered to allow their clerks to answer the phone in a store, they've lost my business. BTW, I asked my question of a call center person, and was told I'd have to physically walk into a store and ask a clerk. Well, I'd do that, but we're in the middle of a 3 day snowstorm, which is why I was trying to call the store in the first place. I really didn't feel like driving 35 miles in a whiteout to see if a store had a certain item in stock. If I'm going to deal with a business that impersonal, I may as well use Amazon. No wonder brick and mortar stores are going under.

    They cancelled our order more than once because of what seems to be a flaw in their ordering…read moresystem. We've purchased from them in the past but not selling things is evidently far preferable to them and is more evidence of the downfall of American publicly-traded corporations. As of writing this, they're also claiming they provide support via Twitter, Facebook, and Instagram. Support. Via social media. So the idea of escalating and resolving customer issues seems to have gone out the window? Back to Amazon we go...again unfortunately. Oh, and take a glance at the 5-year stock performance of AMZN versus BBY. Revenue is only generated when you sell things, and that can even lead to generating profit, especially when you value potential customers. Hopefully that helps?

    Buffalo Computers - itservices - Updated June 2026

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