Let Jerad breath life back into your computer systems…read more Clean out the gunk. Securely wipe your hard drive, so you can safely pass it on or recycle. Desk tops, lap tops and anything connected that can be repaired or upgraded. Very helpful no charge to evaluate your situation. I had a laptop with a dead screen and was using with a monitor for years. Brought it in, a $60 part and 40 minutes later back on the road. A lot cheaper than another whole screen or lap top that I needed to replace the portability. So if you have a system sitting in the closet. Dig it out and bring it in. Maybe Empire can get your system like a Phoenix, anew.

I went in today to purchase a new AC adapter for my laptop and the person I was working with was…read moreawesome(I wish I knew his name to give him credit here)He wanted to make sure the adapter worked with my computer and didn't want me to go home and try it out and have to come back. I've been having problems with my computer on top of that, he made some minor fixes and now my computer is running great! Thanks so much for your help!!

Samuel took great care of me and my computer. What really impressed me was his willingness to take…read moretime to answer all my questions thoroughly both before and after repair. Great service and VERY reasonable price. Thanks Samuel!! Doug Doeing Emily Ln. Lockport

Joel was amazing helping us with printing booklets!!! Thank you so much! Highly recommendread more

These folks always advertise that they serve you when you need it but I have yet to go in and have…read morethem make a single sheet copy; they always want me to drop it off. The woman at the counter as the personality of a gnat! I wish there was a FedEx Office in Lockport!

L. G. is the best. I really enjoyed doing business with…read morehim. He talked to me not down to me. I understood everything he was going to do. Price was much less than I expected for all the work he did. He didn't try to sell me anything above what I needed. An all around honest guy who wants to resolve your computer issues.

LG computers has been my go to for the last decade. They provide the best IT services and…read moreconsulting. I have used them for both my business and home. Lee is responsive, professional, and very knowledgeable. If you need any IT services this is the place to call!

As an old employee of my tech USA let me tell you the facts about this place. Im not able to see…read morethis place from a customer point of view because I wouldn't bring something here if it was the last place on earth. But life working at my tech USA is nothing short of horrible. Not saying this due to the customers that came in. But it's due to those i worked for. The Corporate of my tech USA is single handedly THE WORSE Corporate I have ever had the displeasure of working for. At 1st it was the best job I have ever had. Then slowly it be came the worst. The start to things is that Corporate was in charge of ordering all parts for repairs that needed to be done. Which worked fine, for a while..... After a short time it seemed no stores were getting any parts for any repairs. This lasted about two months till we heard about the stores in Virginia ordering their own parts, so we started to do the same. Then out of the blue we stopped using direct deposit and the checks were mailed to our stores each payday. However starting in about November the checks were always late by a few days and from what I heard from one of the employees that still works there They still are. Ladies and gentlemen I'll warn you DO NOT take your stuff to ANY my tech USA. I loved working here and working on and repairing things but those that run this business are running it into the ground and they will be out of business sooner or later. My store was closed down about a month ago along with a few other stores. Most stores did not even get a heads up about their store's closig. Don't support a business that does not care about the employees!

Great customer service and work done by Patrick. Very friendly, knowledgable, and honest personnel…read morehere. This is the place to take any computer when it is nonfunctional. Along with drop-off service, they also offer in-home service and remote troubleshooting. Prices are very fair. Definitely recommend!

Like many of us I have run into my fair share of computer problems. From the blue screen of death…read moreto operating system not found to cracked screens. I came to Empire PC because my old laptop would no longer work and I wanted to recover old photographs from my hard drive. The young gentleman who owns the place was amicable and seemed like he knew what he was talking about. It turns out that only did he seem like he knew what he was talking about, he really did know because he was able to successfully recover all of my old photographs from a hard drive that wouldn't function properly! I have to say that I was extremely happy with the service I received,Everything was explained to me in complete detail, and the service was completed in a timely matter. I also had my computer screen which was cracked fixed and repaired here. The costs are relatively affordable, much less than I had anticipated. If you or someone you know has run into an issue with their PC I highly recommend that you give this place a chance to earn your business.

I have been waiting for a technician for 5 weeks. The company itself altered my account information…read moreafter my first contact with customer service so I had to spend a lengthy amount of time just verifying my original order. I have had to call or chat 4 times with no resolution. I am giving up if they don't show at our next scheduled time. Walmart will be getting a very strong complaint, this was a business install and our Board room has been out of commission for 5 weeks because we had to remove the old TV to prepare. Never again.

this company charged my boyfriend the FULL amount at the time of the appointment setting. The…read morefirst day and time set and no one showed up. When he called to find out what was happening they gave him another appointment for the day after??? BLOWN OFF AGAIN! why do they ask for money up front and then you get the run around?? TOTAL SCAM.

This is the worst company I've ever dealt with. The employees are incompetent and are so rude. I…read morewas told my bill would be $170 and it's been $230 for 3 months and I've been in this store 3 times to meet with Tiffany and she didn't show any of the times I had an appt with her. I finally got it resolved over chat in the app and it took 20 mins. Tiffany hasn't helped me at all in 3 months even though she said she would. The corporate office may wanna go check on this store, they are awful to deal with.

Please do not come here. Awful customer service, takes no responsibility for any of there wrong…read moredoings. Will give you nothing but misleading or false information just to make a sale. They don't have the customer best interest at all. Don't fall for the promotions like I did, because they really are too good to be true. I'm stuck with a tablet I didn't even want originally and $20 service fee after I was told by the sales rep it was free of charge and no monthly fee when I switched over to t mobile. I went back to the store to have this correct and was told it made no different to bill by the manager after there is clear as day a $20 service fee added to my bill for the tablet. I have the magnet military plan for one line it is $75 a month or $70 with autopay and with $20 service fee for the tablet it makes about $95. The manger told me I am not paying the $20 fee and the bill would be about $95 either way, that sales rep is very good at his job and gave me the best deal, there was no cheaper plan for me available. Which was a lie, there was a better option I just wasn't given that. You can go on the t mobile website and see the highest magenta military plan is only $85 and the one below that is $75. I even spoke to customer care after I left the store for second time that day just to confirm I wasn't misunderstanding my bill and they confirmed my bill would only $75 or $70 with autopay without $20 added service for the tablet and I was correct. I spoke with them before I went into the store and they encouraged me to go in person to see to speak with the manager and see what could be done on there end which was a complete waste of time. I wish I never switched over to t mobile and stay with my previously phone company and phone plan. It is shame that they allow employees to operate like that and finagle and deceive customers like that just to make a sale.

Wow! I use to come here with my dad to pick up our desktop tower when it needed fixing. I dropped…read moreoff my laptop today so I could have more room added to it. The guy I spoke to was really knowledgeable about what I wanted done. I feel like my laptop is in good hands and will be better than I expected.

The person I spoke to was professional and knowledgeable, he was able to repair my older printer…read morewhich I use for work on a daily basis. It functions far better now than when I brought it in and I am very happy that I did not have to invest in another all-in-one printer. Very fair pricing. Thank you...