Wow! I use to come here with my dad to pick up our desktop tower when it needed fixing. I dropped…read moreoff my laptop today so I could have more room added to it. The guy I spoke to was really knowledgeable about what I wanted done. I feel like my laptop is in good hands and will be better than I expected.

The person I spoke to was professional and knowledgeable, he was able to repair my older printer…read morewhich I use for work on a daily basis. It functions far better now than when I brought it in and I am very happy that I did not have to invest in another all-in-one printer. Very fair pricing. Thank you...

Let Jerad breath life back into your computer systems…read more Clean out the gunk. Securely wipe your hard drive, so you can safely pass it on or recycle. Desk tops, lap tops and anything connected that can be repaired or upgraded. Very helpful no charge to evaluate your situation. I had a laptop with a dead screen and was using with a monitor for years. Brought it in, a $60 part and 40 minutes later back on the road. A lot cheaper than another whole screen or lap top that I needed to replace the portability. So if you have a system sitting in the closet. Dig it out and bring it in. Maybe Empire can get your system like a Phoenix, anew.

I went in today to purchase a new AC adapter for my laptop and the person I was working with was…read moreawesome(I wish I knew his name to give him credit here)He wanted to make sure the adapter worked with my computer and didn't want me to go home and try it out and have to come back. I've been having problems with my computer on top of that, he made some minor fixes and now my computer is running great! Thanks so much for your help!!

He sold me something that was not apart of his inventory and said it was his neighbors daughters pc…read moreand couldn't let me switch back to the mini pc I bought after he let me upgrade to the pc he sold me. I don't appreciate this at all! I will be taking him to small claims when funds become available

Paul is very friendly and knowledgeable and he has a good variety of refurbished laptops and…read moredesktops in every price range. I have personally bought many computers from him for myself, family, and friends.

Tony did an awesome job getting information and files off two laptops for me. The price was more…read morethan reasonable and he was very friendly.

I have used this company several times and they are outstanding. Knowledgeable, efficient,…read morereasonably priced and patient with someone tech challenged like me. I highly recommend them!

Shawna helped to troubleshoot the problem we were having with our iPhones free of charge. Not a…read morehuge problem really but since we are not tech savvy, we could not figure it out. Saved us a trip to the Galeria Mall Apple Store! We will definitely return for purchasing any Apple product and servicing needs in the future.

They were fast, efficient and very cost effective in their work on my Mac laptop. It's was 3 years…read moreago and now that I'm in need of booking them again, I decided that I should've reviewed them in the first place. Best place for Mac repair in the area!

Jason and team were easy to work with, knowledgeable, professional, and helped my son build the…read morehigh end gaming pc of his dreams. I highly recommend PC Plug!

They helped me when I was in a bind two days before Christmas and had amazing customer service. I…read moreneeded case fans and cpu cooler parts for my brother's PC and was all out of options and they were recommended by a friend. They went above and beyond for it being so close to the holiday with amazing prices on used parts. If you need any repairs or parts for a good price make sure to check them out.

unlike the other computer stores in Batavia, this group goes out of their way to provide customer…read moresatisfaction. They went above and beyond to help my 85 year old mother with her chromebook. Thanks Jay and Christina!

A Family Business, Better than any Big Box Store.! Price, Service, Advise. Trust this business 100%read more

no response to phone message explaining my PC desktop problem - I left a message. The following…read moreday, I took my computer to the shop at the time post on their website for opening. The door was locked. I phoned them again and still no answer. I waited at the door for 45 minutes before giving up. there was no notification on the door either. very bad impression! I wound up going to a shop on Danforth near Lismore. They said it would be fixed by the next day, said they would phone when it was fixed and gave me a rough estimate of under $100. They called me at 1030 the next morning and the price was $67. The PC is now working fine.

Although busy late in the week, excellent prices, often lower than Amazon, my husband bought his…read morelast computer here a few months ago and found many future deals to eventually take advantage of. Selection of products of both Mac and Windows is plentiful, and the quick turn around time for upgrades or transfers of hard drive content is incredible. Definitely coming back soon.

Samuel took great care of me and my computer. What really impressed me was his willingness to take…read moretime to answer all my questions thoroughly both before and after repair. Great service and VERY reasonable price. Thanks Samuel!! Doug Doeing Emily Ln. Lockport