asked to learn more about my project. Have not heard back since replying. Not sure if they are…read morejust busy or no longer interested.

My wife and I had an exceptional experience working with Kevin and Mark Staudenmayer of Leader TV…read more We had purchased a home that required upgrades to A/V components, a reestablishment of the home audio system, installation of wifi and verification that all A/V systems in the home were operable. A unique thing about Leader TV's service in this area, is that Kevin and Mark are very knowledgeable about both vintage and modern technology representing all the well-known brands. If you have older, high-end equipment that you want to incorporate into a new installation, Leader TV will be a key resource. Kevin and Mark were a joy to work with. They tailored their proposal to meet our A/V budget and provided alternative component selections so we could balance price and performance. Ken and Mark had worked on other homes in the same Pittsford area, so they understood how wires in the home audio systems were routed, how to locate the optimal location for the modem and routers, and were able to complete the project with an absolutely clean installation without visible wires or poorly installed componentry. We are 100% pleased with Kevin's and Mark's work. It was easy to get on their schedule, they delivered the project completely according to the proposal--no surprises, no upcharges. I would not hesitate to work with Leader TV again and I would highly recommend them to others.

The service was great. A pleasant transaction. They fixed the issues with my laptop for a fair…read moreprice. I would highly recommend them if you need computer work done or computer advice.

Absolutely great experience, needed the HDMI port on my PS5 replaced, had called around multiple…read moreplaces and got told $200 and at least 2 weeks to fix, messaged American Computer Services and got a message back the same day with a much cheaper price and was told depending on when I dropped the console off it could be done same day or next day at the latest. Very fast and prompt response time and answered every question I had. Dropped my console off on a Wednesday night and had it back in my hands the next day. Worked flawlessly and they even touched up some of the thermal paste for me free of charge. Also had problems with my kids 3DS that no one else would look at or try and fix but ACS told me to bring it in and they would fix it if they could, which was a very unexpected bonus(just waiting on the parts to come in to have it fixed) Overall an incredible, simple, and easy experience and will recommend them to anyone I can for any type of console/electronic repair, am very satsified!!!

Was vacationing in the area and dropped and shattered my phone. Found this place and brought the…read morephone in to be fixed. Everybody was exceptional. Was greeted at the door, phone was fixed quickly, within an hour, and for a reasonable price. They took the time to show me hot to protect the phone going forward - really above and beyond. Frustratingly, the new screen failed just a few days later (from what I can find online this can happen). I contacted them on Yelp and they responded positively within hours. All in all a great experience - I wouldn't hesitate to go back

I have went back here since and received great service again when my macbook stopped booting. I…read morethink these guys are genuine about taking care of their customers and really care. Also very friendly. Thanks!

Really disappointed. I purchased my wife's engagement ring from Heritage in 2010. Vince was such a…read morepleasure to work with that I returned to purchase the matching band shortly after. We were told that since we purchased the rings there that they were under warranty as long as we had them cleaned and inspected every 6 months, but were never given any paperwork on this warranty (I guess this is where we went wrong). We have been getting the cleanings and inspections as we were advised to do and no one has asked us for warranty paperwork. We had the rings resized and soldered together in July of 2016. A small diamond in the setting fell out so we brought the ring in for repair in early January 2017. We were told that we needed to bring something in showing that the ring was cleaned and inspected in the last 6 months. So, we brought in our receipt from the resizing and soldering. Tim told us that this was not the correct paperwork and that we should have a pamphlet where they sign each time the ring is cleaned and inspected. I asked if I could have the pamphlet to get signed for future cleanings to make sure there is no issue on the future and Tim just kept saying that our ring isn't warrantied. At the end of our discussion we were given the ring and not charged for the service of replacing the stone and Tim said he would look into putting the warranty paperwork together and we could return a week later to pick it up. A week later I stopped by the store to see if the paperwork was ready and I was told Tim was on vacation for the week and the paperwork was not prepared for me (I'm guessing he probably knew he would be on vacation all week when he told me to pick up the paperwork this week). I was annoyed, but I was patient and just called the following week. When I spoke with Tim on the phone he told me that he would not be giving me the paperwork. He also explained that they warranty their rings now, but didn't do that at the time I purchased the ring. This whole experience left me feeling quite perturbed that I had been jerked around by Tim for a couple weeks. I was also disappointed to find that the warranty that I thought I was purchasing along with my ring by going to a local jeweler was non existent. I raved about Heritage since the day I bought my wife's engagement ring. This will no longer be the case for this jewelry store that doesn't plan to take care of an old customer in the future.

If you enjoy high pressure sales situations on poor selections that are way overpriced by all means…read morego here!

I was in Geneseo visiting my dad after having been on a business trip AND after being scammed and…read morebeing locked out of my IPhone. The last day of my visit, I decided to go over to One Stop Tech Shop to see if any one there might be able to help me but was not aware that they preferred to have appointments. I was a walk in and Frankie came right over to help me. I explained what had happened and he asked me to kind of hang around while he helped people with appointments. He worked me in, in between other people, and did everything he could to try to help fix my phone. In the end, he was unable to help me but he did help me set up my new Apple ID (boy did that hurt) and got me back logged into to my phone. I would suggest, if you are in the Geneseo area, that you go see Frankie and friends! They were great and very knowledgeable! Even though I had start over with everything on my phone, I was quite entertained while waiting and I met some nice people!!

The best store in rochester , they have alot of defrent design and price is very good…read more I love them

Greet store jewelry . They have every thing you need . And is the best customer service ever . You…read morecan fix and repair in the same day

We called for a roll off to clean out a building. Very prompt and great communications…read more We compared other company's and the price was very competitive. They delivered right on time to meet our schedule. They were very careful protecting the driveway with blocking. We have a paved driveway and didn't want any damage. Called to have it picked up and were right on time. I would highly recommend this company to anyone that needs a roll off.

We used DP Rolloff when cleaning out our parents house. Got a quote and ended up needing them back…read morefor another load and was less than we expected and their dropoff and pickup were timely - like the old days! Would definitely use again and appreciate their personal service!

What really sets this hydro store apart from all the other stores is the level of customer service…read morethat they offer. The staff is extremely knowledgeable and a great source of information. I recently did a RMA for a light that died prematurely and they helped ensure that I was back up and running with minimal downtime. I have never had such an easy process working with an RMA and this has been far and away the most stress free experience that I have ever had working with manufacturers warranty. Best retail experience in a hydro shop I've ever had.