TONY IS EFFICIENT!!!! He educated me on what I needed for my laptop and gave me expert advise! The…read morestore was very organized and the lady on the phone was very friendly and helpful when I called! Tony multi tasking skill is impeccable and gave me quality service in a timely manner of fashion while working on other things while we waited for what I needed was being done! I recommend this place for everything you need to know about computers 10/10 my laptop is running very efficient but with his advise for what im using it for i will be building a pc

I highly recommend Computer Connections for your laptop/PC repair. I called late on Saturday…read moremorning and discussed my issue with Tony. He said to come right over and within a few minutes, was able to diagnose and fix the problem. In addition, the charge for the service was very reasonable!

My wife and I could not connect our new phones and had spent hours on the phone with Consumer…read moreCellular to no avail. We asked John to talk with them and assist us in obtaining the proper connection. He was calm, knowledgeable and patient. He went far beyond what we expected in his assistance with products which we had not purchased from the store. The service was far and above what is now expected from merchants. We recommend Blue Tusk for their service and help. A few years ago we purchased a computer from them. It has performed very well and if it ever dies, we will go there for a replacement.

The technician solved the problem with my iPhone.he was very understanding seeing that I'm a senior…read morecitizen

Workers here are rude and insulting. I've never left a bad review before but it's so deserved.read more

This store is pulling a fast one, trying to pack in higher packages without your knowledge. This is…read moreagainst the law! I'm filing a claim against them and possible legal action criminally against them! I have been in Finance for many years, and this is unacceptable. When I ask to see the break down, they would not show me my break down. I brought in a quote I had from Customer Service directly from AT&T With a Quote number. They ignored it! The quote was for my watch and phone I owned without taxes was $71.00. With Military Discount less taxes and fees, the Manager Dominique ignored this as well as Jayson W. I continued to ask about my cost and showed them my quoted I had. They ignored my every request!!! Dominique took off to the back room after he felt uncomfortable. then I left in awe, I was told by Jayson that he again, could not show me my breakdown. I left. I got home and received an email showing me my breakdown showing me my bill of which was double my quote I brought to them! $144.45 with Military discount!!!! I'm A US Military Veteran and even if not I'm a Person and Consumer! Be vigilant of this stuff people!!! I'm open to a phone call with a resolution from the Franchise owner to resolve this ... If not, then I'm perusing to the fullest extent of the law!!!!! 716-803-5479 Anyone else can contact me via text or call if this has happened to them.

Just GREAT!!! I walked in & was greeted by Chris Krueger who immediately diagnosed my problem &…read morefixed it in no time. He also educated me to some of the "nuances" of the Apple iPhone & was extremely helpful & courteous. I highly recommend this place for all your phone, laptop or any other issues - they are a "top notch" organization & completely understand good customer service!!!

Had my screen and battery replaced. It took 1.25hrs. Was really disappointed that they replaced my…read morescreen with a substandard screen. The resolution and color gradients were horrible. The worst part of the deal is; is that the technicians knew that the screens sucked from previous complaints. They advised me that it was the only iPhone 7 screen they had left and that's why they installed it. Anyway to make my rant longer they agreed to replace my screen with a better quality screen once they are in stock which is fine except for the fact that I have to take time out of my busy day to do it. Communication is key in all service based businesses. Could have saved everyone time and money, honext time. So, I went back this morning to have the screen replaced as previously stated and everything went great. They made good on their promise and then some. They replaced my screen and threw in a complimentary screen protector and discounted my previous bill. Accordingly, I'm updating my stars to 4.5 as the overall experience was very professional and fast. At the end of the day I will use their services in the future; any business can have an imperfect day as long as they implement real time corrections to the customer as was done here.

Superb, fast, professional service. My husband is a Software Engineer, with plenty of hardware…read moreexperience as well. He thought our hard drive was dead. Chris, at Progressive Computer Solutions, received it Thursday around 2pm, called me Friday to say he could see some files but there was damage to the drive. Called me Saturday to say he had recovered the whole drive, and he imaged a new drive I brought in with the old drive's contents. So very thankful for Chris, his knowledge, and his efforts. Highly recommend Chris and his business.

I dropped off my MacBook to this guy to be fixed. He told me it had a corrupted hard drive, I only…read morewanted to recover my pictures from it. He said it would be $1000 to recover pictures, and $600 if I had the pictures recovered and I traded in my computer to him. I was so upset, I decided to wait and get a second opinion. I was sure he was being honest so I waited months to have the extra $600 to spend on my computer when I finally brought it into someone else. I ended up going to Experimac, THEY CHARGED ME $54. $54 to do what this guy said would be $600 if I traded in my computer, so please don't bother with this guy, go somewhere else he's a scam artist. I waited over 6 months before getting a second opinion, not even considering he might be lying to me. When they told me $54 at the other place I cried.

Came here on a rare visit to get something printed. I had called ahead and emailed a file to the…read moreCopy Max area of the store so my review will be for that department specifically. The girl on the phone gave me the email address and I sent my file. Ten minutes or so later I visited the store and my file was printed and ready to go! Sweet. Great service. The Copy Max worker was fast, offered a bag and a rewards service. I payed my 15 cents and was out of there in less then 5 minutes. Perfect! A+ Have to deduct a star for the disgusting mess all over the parking lot. Looked like someone dumped a street sweeper all over. Which im sure consisted of nails and metal pieces from snow being dumped in one spot and the dragged around all winter. Don't drive through that stuff! Yikes

Print shop is great! They often advise me on ways to get a better quality product, which I very…read moremuch appreciate, and the service is always prompt and affordable!

It happens to the best of us, and when faced with maleware on our laptop, we immediately booked an…read moreappointment with Best Buy's Geek Squad repair team. We had to wait two days to get an appointment, and we dropped off our laptop. Late in the day we had notification that our laptop was repaired and ready for pick up So we click the link and booked an appointment for the next morning. Fast efficient and very inexpensive.

Still waiting for Gunther to come back and give me back total control of my computer. Now I can…read morenot access my email account. What do I do when the whole thing crashes because of someone's non verbal communication. I WANT MY COMPUTER BACK ASAP

I have had my computers built here for the past 4 years now. I run an insurance agency and all my…read moredesktops are from Ray. Ray is an old school businessman with new school knowledge and I like that. He is reasonable and will not over charge you. He has been in business for over 30yrs so he obviously is doing something right haha. Don't be wary, Ray is a normal human being like you and I. JOHN T if your reading this I can guarantee the owner recommended you sue him because you have no case. Just saying... I will keep going Ray because he is honest, reasonable, and dependable. Its quite simple for me. I do not need to sign anything and get any nonsense papers up front because I trust Ray. BE WARY! HAHA right John T...

BE WARY!! You will hand over your property and will not sign any type of paperwork whatsoever. No…read morelabor fee, diagnosis fee, flat service fee, taxes, or any charges are explained or given. They will charge what they feel like and will NOT give you your property without paying their random charge in FULL. The owner ACTUALLY recommended I sue him! He had the audacity to comment, "What do you think this is? A welfare office?! Honestly, the worst experience I've had in years. Their outdated website cleverly does not include any prices or said fees. The best part of being a customer at Dualex Office Products / Dualex Technology Services is walking out that door and never coming back. Do yourself a HUGE favor and go somewhere else.

Finally an IT process that makes REAL BUSINESS sense!!…read morePredictable results for predictable price, dropping right to your bottom line. I managed a medical office and continued to by frustrated by the "pay-by-the-hour" support that was in place prior to my arrival. There was never any process or reliability. Enter the room SynchroNet! Jerry and his team were honest, responsive, and spent the time to explain to each user how/why an issue occurred and the steps they took to resolve them. They built a process around the way we did business and became a reliable strategic business partner. Helping us to make strategic technology investments that would actually work with our existing technology. The adage is true -- you get what you pay for!! Once SynchroNet fixed our existing problems inherited by the break-fix model used prior to my arrival it was smooth sailing. And, with a regular process and predictability -- I was NEVER surprised when it came time to review my technology budget! I would highly recommend you make your phone call today!