This store is pulling a fast one, trying to pack in higher packages without your knowledge. This is against the law! I'm filing a claim against them and possible legal action criminally against them! I have been in Finance for many years, and this is unacceptable.
When I ask to see the break down, they would not show me my break down.
I brought in a quote I had from Customer Service directly from AT&T With a Quote number. They ignored it!
The quote was for my watch and phone I owned without taxes was $71.00.
With Military Discount less taxes and fees, the Manager Dominique ignored this as well as Jayson W.
I continued to ask about my cost and showed them my quoted I had.
They ignored my every request!!!
Dominique took off to the back room after he felt uncomfortable. then I left in awe, I was told by Jayson that he again, could not show me my breakdown. I left.
I got home and received an email showing me my breakdown showing me my bill of which was double my quote I brought to them! $144.45 with Military discount!!!!
I'm A US Military Veteran and even if not I'm a Person and Consumer!
Be vigilant of this stuff people!!!
I'm open to a phone call with a resolution from the Franchise owner to resolve this ...
If not, then I'm perusing to the fullest extent of the law!!!!! 716-803-5479
Anyone else can contact me via text or call if this has happened to them. read more