The employees at this store seriously need training on how to treat customers. There's a complete…read morelack of respect or empathy the moment you walk through the door. The attitude they give, unprovoked and consistent, is honestly ridiculous. It genuinely feels like most of the staff would rather be anywhere else than doing their jobs, and that energy shows in the way they talk to people. Very disappointing experience.

I had a great experience with both Louis and Chaun who really took the time to go over all the…read morebenefits Verizon can offer me. They really went above and beyond in addressing my questions and provided me with the best plan for my particular situation :).

Chelsea was fantastic!! She gave us so many options, details and worked with my situation so well…read more I did let her upsell me a couple things (she was just so nice) like airpods and a case and a charging block. She was so personable and friendly! By far the best time I've ever had at a phone store. I typically don't ever leave reviews, but it's rare to find genuinely good customer service now. Thank you Chelsea!!!

this review is for the customer service number that I had to call 3 times and spend nearly 2 hours…read morewith to make what I thought was a simple TV package change. fast forwrd through those 2 hours on the phone and I wound I up needing all new cable boxes to get the new cable boxes to get the TV service to work. the online sales people for spectrum are poorly trained, don't know their products, make error after error and then try to upsell their customers to Spectrum Mobile service after screwing you over on the phone for 2 hours. be aware that Spectrum Mobile is really Verizon cell service, spectrum leases the Verizon service like Mint mobile leases T Mobile service. at least Ryan Reynolds is pleasant at Mint. bottom line is that Spectrum is a cold blooded, poorly managed organization rife with computer glitches, lousy sales people, close to no training and zero compassion for customers they screw over with mistakes made by spectrum employees. they want me to post a photo and I can't do that because an extended middle finger in a photo is inappropriate.

My husband's phone suddenly flipped out and he needs it for work. We could not get it to do…read moreanything! So as we are A T & T customers we went to their store near us. We were so fortunate to have Brook assist us. We both got new phones as ours were both very old and she really helped us find a great deal and saved us money every way possible. Somehow she even managed to get his phone working enough so his information on it could be transferred to the new phone. She made us happy to be loyal AT&T customers!

I need your AT&Tention please while I tell you about this phone store…read more When I was thinking of changing from Verizon, this is where I came to check out the AT&T services and they were pretty friendly, but pricing wise, it didn't seem like I would save much money and I actually think the Verizon services are slightly better, so I would say that it's about the same level as Verizon, but with friendly employees at this particular location.

I went into Spectrum for the first time today to exchange my modem and router as I've had the same…read moreone for 6 years. One of the associates greeted me as soon as I entered the store and she immediately exchanged them for me and had me on my way. I was in and out of the store within 3 minutes and am extremely pleased! The associate was also really friendly.

The 'remote' is the worst piece of crap I ever used. The most hard to use device ever. extremely…read morelacking technology

I asked for an estimate to replace the charging port on my Samsung S23 phone. They never responded…read morewith an estimate as Yelp said that they would.

From the owner: At IFix Mobile our clients can look forward to getting repairs and part replacement completed…read morequickly and affordably. We offer next day repair options for any non stock items allowing you to keep moving forward! Don’t miss out on our selection of new and used devices as well as accessories, speakers and more! We are available 7 days a week between the hours of 10am and 8pm for your convenience!

Small, but efficient shop for phone repairs. On Sunday morning there was a line of people waiting…read morefor the shop to open and the staff quickly made their way through the line. Special shout out to Silas who was able to reset my mom's phone after two different Verizon stores couldn't help. It took about a minute and he didn't even charge us. Very helpful and friendly staff, I would come here again for repairs if needed.

AVOID AT ALL COSTS !! For one, I came into the store calm and respectful and expecting honesty in…read moresome way. None of which was done and I was met with the exact opposite . The store never disclosed to me that the diagnosis fee (that they don't perform ) was non-refundable per any policy before or after pickup and drop off and I asked where on the receipt and paperwork I signed when dropping it off and picking it up did it state I was not able to get a refund, especially if services were not provided. That's not legal . I asked for proof of services that were completed and what was done the store themselves said they didn't do anything to my computer but download nzxt cam that does nothing more than what my windows task manager can do your managers words "that's just what he prefers" . Your manager then continues lying to my face saying he spent time and did updates all the week they had it and moved my ram which is entirely not true. Because he then contradicted himself saying he couldn't remember after i called him out on it. I'm not an idiot I have a $3000 PC , I took it back home and nothing was done to it and all the same issues persisted and no diagnosis was done because i had to go home and diagnose it myself and spend hours taking apart my PC WITH ONE HAND. The only reason I brought it in was because i was in a car accident and have had surgery and a broken wrist not because im ignorant . no ram was moved because if it had been my bios would have to relearn the memory and my computer would notify me when turning it back on. Furthermore I checked recent installments and updates and nothing at all was done other than installing and running nzxt cam to do exactly as i stated before nothing . when I called him out on that lie He began becoming more aggressive and lying yelling and cursing then ignoring me and taking other customers only to further say he couldn't remember what he did to my pc exactly because he had so much work but yet i do. I called everyday to check on it the week they had my pc because i also do work from my pc, get this he had been out sick for multiple days and James his coworker confirmed so and also started that no work was done . He then offered to have me bring it back in after I spent my time and money self diagnosing it to be a hardware issue which your store claimed was not the issue and wanted to do a fresh install of my OS and pay more money which I know how to do and did myself And would not bring it back in to waste more time and money at such a rude disrespectful and dishonest establishment. miraculously the day he gets back in after calling off all week my pc is done and had all this "work" done to it. I picked it up with nothing diagnosed and specific request I made and said I'd pay for not done or addressed . Then I was threatened to be kicked out of the store , ignored and dismissed for asking these questions and being disrespected and only then did I become angry and used foul language because you have a store manager with zero integrity who is using the same language , lying in my face and disrespecting me in front of other customers. After escalating to corporate they are doing absolutely nothing about the situation and claimed that they were providing no refund after No diagnostics or time was even spent on my pc.

Outstanding customer service! Ask for Tony, he is so knowledgeable & a friendly guy. These folks go…read moreout of their way to make sure you get the best deal and equipment. for your dollar.

After calling around to several places that could work on a PS5, this spot seemed like the best…read moreoption. They're conveniently located right outside the JCP department store on the second floor, across the way. Everyone was very friendly both on the phone and in person. They also went over the repair agreement thoroughly, including the $75 diagnostic fee, which goes toward the cost of any repair. At first, I got a call saying the motherboard was completely damaged and likely beyond repair, which was disappointing. Then the next day, they called back and said they had spent more time looking into it and were actually able to fix it. The repair ended up costing an additional $150, but it was absolutely worth it. My kids' PS5 had stopped accepting discs, and now it's working again. They also advised against relying on random YouTube repair tutorials (oops), since DIY fixes can sometimes make the problem much worse (especially if you're clueless like me). Overall, I had a great experience and would definitely come back here again, although hopefully I won't need to anytime soon!

Extremely pleased with the service Romeo provided, my wife's iphone had 2 broken camera lenses and…read morea third that showed some marring. After he and I talked we agreed that it should just be replaced. A short 40mins later he had all 3 replaced and it looked factory perfect. Others told me (ubreak I fix) that the entire back had to be replaced and they wanted almost $250 plus tax. Well for $100 less I got the right repair and no extra games. Job well done We Fix.

Finally someone in this business gets it... I hear the Rogers store in Fort Erie is locally owned…read moreand operated which is probably why the service is so good. After a zillion bad experiences calling call centres and getting no where it is great to be able to have such wonderful service locally in Fort Erie. The store is very busy which is also a great sign. I friendly young man helped me pick the correct phone and plan (as I was switching from another provider), the process was smooth and he showed me how to set up my voicemail and email accounts. What a breath of fresh air. The Rogers network has been great, if ever I receive roaming charges because my phone bounces over to the United States from time to time, Rogers credits back my account.

Shawna helped to troubleshoot the problem we were having with our iPhones free of charge. Not a…read morehuge problem really but since we are not tech savvy, we could not figure it out. Saved us a trip to the Galeria Mall Apple Store! We will definitely return for purchasing any Apple product and servicing needs in the future.

They were fast, efficient and very cost effective in their work on my Mac laptop. It's was 3 years…read moreago and now that I'm in need of booking them again, I decided that I should've reviewed them in the first place. Best place for Mac repair in the area!