Got a nice Vizio 60 inch tv for about $400 nice TV great deal. I would recommend them to anybody…read morelooking for a new TV.

Mike sold me a 65" Samsung and helped me bring it to my car! It had a small issue once I got it…read morehome and Mike helped me swap it out and made sure I was good!! Thanks Mike, gorgeous TV and wonderful service, I'll be back for that OLED :)

After 2 weeks of being frustrated with stereo/tv set up I finally called "the smart guys", they…read morefixed it over the phone in 10 minutes. I love you, saved me $75 home service charge.

Stereo advantage sent me a damaged unit as being "reparied'…read more I had sent my unit(Surface Pro 3) to Square Trade for a ADH repair of a cracked screen. The unit came back with Stereo Advantage as the sender. They must of been contracted by Square Trade to repairmy unit. However when I got the unit back despite the box and the packing material in tack. the screen had a 1" long hole in he screen on the side opposite fo the original damage. I am left to conclude that damage was present before the surface 3 was packed. Not only that, they installed Windows 8.1 instead of Widnows 10 which is what was installed when I purchased it. I am glad that I live far away from Buffalo NY and will not have any reason to deal with this company again.

Another trip to The Speaker Shop and another satisfying visit. This time it was for a complete home…read moretheater solution. I cannot stress enough how helpful, reasonable and great both the shop and staff is. So do yourself a favor if you're serious about home audio and visit them.

Customer service is a lost art with most businesses these days, the speaker shop however, nails it…read more If you're looking for high-quality audio or even a random speaker that you think you can only find online for a reasonable price, give these guys a call first. They had exactly what I needed at a great price and delivered fantastic service. Definitely will be back soon for all my audio needs.

Awful! Purchased expensive gopro camera for underwater use. Initially was sold wrong SD disk so…read morehad to drive back to the store to exchange it for the correct one. then, the camera ceased working on day 2 of my trip. BB refused to refund the money b/c it was more than 15 days after purchase, even tho i was out of the country where there was no best buy; i had notified gopro immediately (thru e/m) so there was a record of the timing. Tried to handle case thru chat: don't bother! not only did i waste hours, literally, but the store doesn't honor what the chat employees tell you! NO way to contact the store anymore. And, don't expect the level of service from the employees that used to exist. Getting help was a struggle, getting knowledgable help was almost impossible. Hope to never have to shop there again.

This store is very organized, the employees are super helpful and dont get irritated and very…read morepatient! The black guy with the bush, the person he called to help with transaction and the guy who helped us find the camera and cashed us out were all super nice and helpful! As well as the greeters who asked if we needed help finding anything when we first walked in! I never got a hard time for every time I shopped at this location! Everyone deserves a raise!

I recently purchased a Toyota Venza, which came with the basic Toyota audio system installed...good…read morebut not good enough!! So I spent several weeks searching for a new, name brand, car audio system...with good sound, navigation/blue tooth/cd-dvd, as my main requirements. I also needed a company to install AND issue a warranty with their product(s). Like most people, I searched the internet...and got completely saturated!!! Tons of cheap off shore crap with very little, if any back up. American companies with good systems but no Canadian maps for their nav' systems...and on and on!!! I checked out Gibby's with local people I work with and received no negative comments. I spoke with Roland at Gibby's and liked what I heard. I took the 40 minute drive to the store and spoke with Roland and other staff members...Everyone made our visit feel good. I decided to buy and have installed an Alpine INE-W960HDMI DVD/GPS Navigation Receiver With SiriusXM...(a system that I had previously checked out on line and had ear marked). VERDICT: I am very happy with my choice of system, (Alpine INE-W960HDMI DVD/GPS Navigation Receiver With SiriusXM) and with the installation done by Gibby's staff. Thank you to Rolland, Scott and Sean for all your help and advice which made my decision to go with Gibby's that much easier...and YES, I do recommend you go to Gibby's and check them out.

Gibbys is the most unprofessional business I have ever dealt with Here we go They had a Wiim Pro…read morePlus on sale through open box for $115.99 so I grabbed it 24 hrs later they send me an email it basically said we can't honor this deal because of an error on there end Then they sent me a second email stating g I canceled the order which never happened They refused to answer my emails on this matter. Someone by the name Andrew was sending the emails There alot of outlets selling open box items stay clear of these morons I can't believe Best Buy deals with these incompetent imbeciles

My son bought me dash cams for my car and recommended me to go to Best Buy first installation. He…read morehad his dine in Virginia. I looked for a Best Buy that has this service and found this one. I booked an appointment online, followed the instructions on the emails that were sent to me. I arrived about 15 minutes before my appointment time, parked at the Mobile Installation parking spot, checked in at the Geek Squad office. The tech asked fir the cameras and said it would be about 1.5 hours. I got a call just about the time. It was all completed. Very good experience.

They had what I was looking for which was a pc, then the person taking care of me insisted that it…read morecomes with a free membership and I was like okay cool. Then he said that id had to pay $50 for it and the $50 will turn into a store credit! So it was misleading and I denied it. He went back and forth with me about 5 times of me saying no with other employees standing at the register next to him. Thankfully I worked in collections to be able to reject and not feel pressured into the sale but most people dont have that experience in which I can only imagine how forced they may feel into getting a yearly subscription! Definitely not cool to be a push over after someone says no especially after they explain when you ask why not! Hopefully this pc is good!

The manager Clay S. Is never in when I call for him and the associate said he is on lunch or other…read morestores . I finally did get to talk with him was rude and wouldn't back up product. I did get help from the Delaware store assistant manager Kristen and Associate Andre' was very helpful it was worth the drive from Lockport to buffalo . Will never shop at Lockport store they are all rude

Went there looking for a car adapter for a portable cd player. two salespeople at the deck....one…read moresaid "hi" as we walked in. neither offered any assistance tho we were the only customers in the small store and it was obvious we could have used some help. when we finally got some recognition from them, they weren't very helpful. in defense, we were probably looking for "old" technology, but their attitude did not impress us. if this store was not a nat. franchise, it would be out of business by now.

We rented some lights from Powerhouse Pro for an event…read more They were super accommodating and competitively priced. The store has been around for decades and although it's gone through some reiterations, they have a wide range of lighting equipment for a wide variety of uses. The owner was very nice and guided us through the process of setting everything up ourselves. For a Sunday Event, we picked up the lights on Saturday and returned them on Monday. They also offer DJ services as far as I know, but I haven't looked into them. It's a great local business that can help you with your lighting equipment for your event needs at a very affordable price. Check them out!

From the owner: Professional Sound, Lighting and Video sales, service, rental and installation. Specializing in…read moreNightclub and DJ systems.

I called and left a message asking someone to call me back regarding a particular product that I…read moredid not purchase there (was a gift) but wondered if they supported it for service. Not only did Larry call me right back but he patiently explained suggestions for the issue and several options to look into fixing it. Only the third option was beneficial to him. Incredible customer service. Will always purchase from Base Electronics.

The team at Base are great!! Always there to help with any questions about audio!!! Great…read moreselection and some very s$xy #focal audio product.. Thanks Team Base.. Steph

I just purchased the ARCAM Radia A25amp and the C5 CD Player. Tom, as usual was very helpful and…read moreaccommondating. Excellent service and a superb product. Will definitely return.

Great knowledgeable team. Thomas has been around for 55 years in Niagara for a reason. Always…read morelooking out for the customer. They don't just sell you things for the sake of a sale. I have made a number of purchases here over the years. And will continue to do so. Go to electronics store!