Supervacuums

4.5 (6 reviews)

ModerateAppliances & Repair, Appliances

Closed • 9:00 am - 5:00 pm

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Supervacuums - Appliances & Repair Near Me - Tonawanda, New York

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Leonardo C.

1 year ago

Great vacuum repair shop. Shanon really knows and This guy can fix anything. me tons of information on the phone and never pushed me to buy anything. read more

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Kate A.

Elite 26

608

372

578

4 years ago

My work requires a serious vacuum that can withstand daily use in a 13,700 square/ft space. We have purchased 2 vacuums from Super Vacuums during the time that I've worked here and we have serviced the vacuums at Super Vacuums as well. They were extremely helpful in selecting the vacuum that best fit our needs and they're always happy to help with service, whether it's needing a new belt or diagnosing an unknown issue. They're timely in the repairs and reasonable in the repair costs. When we were looking for a steam cleaner (which they do have) they actually recommended a model that they don't carry because that was the best fit for our needs. Overall, if you're looking for a vacuum that will last, this is a good place to go. read more

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Ray R.

2 years ago

I wouldn't recommend using this business because the service person was not very helpful. I am a senior and was attempting to bring in a vacuum while opening the door and he just stood at the back of the store. He never offered to assist me and did not even greet me. Didn't actually know If he worked there. It's a little thing, but courtesy goes a long way. Seems like it also takes a long time to get the item repaired read more

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Karen H.

3 years ago

Took in my aunts steam cleaner that was not working. The tech checked over and cleaned the machine up good as new. Looked at his vacuums as that is a querk of mine, he has great machines for those that are needing a new one. read more

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Sheldon S.

4 years ago

After they re-carpeted our living room/dining room it became a chore to push our old Kenmore across the surface. The Riccar R10P is practically self propelled and a joy to use. It was gross using the shark because of the excessive dust we got emptying it. The dealer fixed our Kenmore a couple of times over the years, so I knew they were reputable. Oh, BTW, the price was better than was on the website and WAY lower than the list price. If this thing lasts as long as my Kenmore I'll be happy. There's no belt to replace so there's nothing to do for maintenance. The bags are huge. I came to the store 3 times looking at all the brands. They were very patient with me. I like to think things through and I don't mind paying for quality. For example, I've had the same Toro lawnmower and snow blower for year, because they're a good brand. Just a thought to Super Vacuums. I tried, but I couldn't leave a review on your site. read more

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Bill B.

7 years ago

Bill was awesome and very knowledgeable on all the vaccuums. Really knew where they are manufacrured and this kind of service is rare. Super Vacs has a great employee I was prepared to go to Target and do my usual vacuum purchase, but he sold me. And after using my new Royal Pro series Vac the difference is amazing! Thanks Bill read more

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More info about Supervacuums

1614 Niagara Falls Blvd
Tonawanda, NY 14150
Directions
(716) 693-1900
Call Now
Visit Website
https://www.supervacuums.com

Payment methods

Does Supervacuums take credit cards?

Yes, Supervacuums takes credit cards.

Outdoor Amenities

Does Supervacuums have bike parking?

Yes, Supervacuums has bike parking.

Does Supervacuums have parking?

Yes, Supervacuums has parking options.

Other Amenities

Is Supervacuums wheelchair accessible?

Yes, Supervacuums is wheelchair accessible.

From the Business

Specialties

Supervacuums sells vacuums and services all makes and models of vacuum cleaners, including tune-ups and repairs. We serve customers in Buffalo, NY, and Pittsburg, PA, areas.

History

Established in 1996.

Second generation family business specializing in repairing and selling all types of vacuum cleaners

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Hours

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Shirley H.

8 years ago

I've purchased a Ricar canister vacuum and an upright from Super Vacuums and have had them for a few years. Not only are they excellent machines (I have 4 cats and these vacuums make pet hair disappear like magic), the service is the best you could possibly receive and very affordable. Bill keeps a record of service and repairs, and he patiently answers any questions. He is meticulous about going the extra mile, making sure everything about your vacuum is clean and in working order before it is returned to you. And he does this within a reasonable time -- sometimes, if the problem is simple enough -- on the spot! I highly recommend this store for both purchases and repairs. read more

Emmett P.

8 years ago

Over the holidays, I needed to have my "expensive" Miele vacuum checked out because it wasn't working as well as it had when I bought it....Now the dilemma...where to go and who to trust...I choose to go to Bill at SuperVacuums on the Blvd. and I am glad I did. Bill couldn't of been nicer, diagnosed the problem and was able to get the manufacturer to cover all the costs under the machine's warranty.....at no cost to me. The repair turn around time was very quick, and Bill kept me posted all along the way via the phone to let me know when it was finished. If you need a repair...or to purchase a new vacuum, don't even hesitate to stop by and talk to Bill! Highly recommended!! read more

Kelley P.

Elite 21

113

146

9 years ago

I have been in Super Vacuums many times before and left very satisfied. This time, I was in search of a Miele canister vac which I had priced on Amazon. Bill was very knowledgeable and informative and answered all my questions even after finding out I intended on buying on Amazon. Then a very cool thing happened; Bill beat the Amazon price and his vacuum included attachments that weren't in the Amazon "deal" and the warranty was substantially longer and better!! He even offered to take my old vacuum, clean it up and donate to charity!! How can you beat that?!! I will continue to buy local and support the little guy(although Bill is quite tall)!!!! read more

Bill W.

9 years ago

If you need anything at all vacuum cleaner related go to this place and take the time to get to know Bill. He is the most affable, knowledgeable salesperson I have had the pleasure to deal with in years. I recently lost my wife to cancer, and Bill has never once thought it odd that I would be having trouble adapting to house cleaning and how to do it better. His suggestions are bang on the money and his personality almost makes you want to buy from him. The parts and services he offers with a smile and a handshake are first rate! Simply the BEST!! read more

Mary V.

6 years ago

I have been working with Bill at SUPERVACUUMS on Niagara Falls Blvd. over the last 4 years, and I am always so grateful for his expertise and good humor. He is a wealth of information not only about everything vacuums, but on floor cleaning as well. He repaired and cleaned a very old Kenmore canister until replacement was necessary. I transitioned to an upright Riccar for my upstairs in 2018, and another Riccar in 2020 with tools on board for my first floor! Bill always provides expert advice and fabulous customer support. Thank you! read more

Ken H.

8 years ago

We were having a problem with our Bissell rug shampooer. It had a leak at the bottom,so we called tech. service and were refered to Supervacuums (Tech.Service could not help.) Bill at supervacuums answered all our questions and told us what the problem was. He called the company and handled all the paperwork and got a new shampooer for us within a week. I would highly recommend Bill O'Day if you have any problems and it is the first place I will go for a new vacuume or shampooer.Thanks Bill for your help. Gratefully Ken H read more

Patty S.

8 years ago

I went to Super Vacuums after reading others great reviews. After years of disappointing vacuums, I just wanted to talk to someone who was knowledgeable and could guide me. Well, Bill (NFB location) did not disappoint! I purchased an upright & a hand held Riccar vacuum and couldn't be happier. Both are powerful & lightweight! Bill also fixed my old vac at no charge. You just don't find customer service like this anymore. Thanks Bill, you were great! read more

John K.

8 years ago

The best place for central vacuum needs and more. The salesman Bill exceeded all my expectations in regards to knowledge of his products to instructions for the installation of my complete house. He is definitely an asset to have and also has a great personality. For home hardwood floors they have a great industrial grade mop setup with various mop head accessories which also purchased. I will continue to be a customer for years to come. read more

Winifred S.

9 years ago

Bill at Supervacuums Tonawanda was extremely personable, honest, and helpful. I brought in a vacuum and a carpet cleaner and he not only fixed them but cleaned them so they are as good as new! He was also very honest about the estimated price of the repairs (which were surprisingly resonable) and checked in with me to approve the repair price before proceeding. I highly recommend Supervacuums Tonawanda for all your vacuum needs! read more

Daniel F.

8 years ago

We are more than please with the Sales and Service of Supervacuums. the Vicar vacuum is by far the best product out there.We have a pet and this machine from being light weight yet handles pet hair with ease. Bill who always greets you kindly and no sales pitch.He matched us up with a product that suites our living style.Totally trust Bill when it comes to your vacuum.Thankful to have a store you truly confident to go to. read more

Tobias T.

150

8 years ago

My mom is a senior on a fixed income. Bill always takes the time to explain her best options and is extremely patient with her. He has always given her a great price on tune-ups and cleaning and has never been pushy about purchasing a new machine. If you do need a new vacuum however there is no one more knowledgable than Bill. I take my vacuum to him now too. I would never go anywhere else! read more

Richard C.

9 years ago

Bill at Super Vacuums on the Boulevard was very easy to work with. Bissell sent me to him to have my vacuum serviced and he took care of everything. He called me with the next day to tell me what was wrong with it and what Bissell was going to do about the problem. In a couple days the vacuum was fixed and it ran like new. Thanks Bill. I will definitely go back again. read more

D. W.

9 years ago

I bought a vacuum from Super Vacuums last year and received a free cleaning within a year of my purchase. I took my vacuum in for the cleaning and Bill had it ready within a very reasonable time frame the same day. It's running as well as it did when I purchased it. So happy I went with a reliable, friendly business for my purchase! Highly recommended! read more

Amy D.

6 years ago

Went to Supervacuums for a repair on a Shark stick vacuum. Turns out , Shark is proprietary so they don't sell their parts! Looked around and saw much better vacuums for less money than I paid for my Shark! Bill was great and solved my issue for no charge. I will definitely be back to buy a better vacuum from Bill! So helpful!! read more

Robert Z.

7 years ago

I purchased my first Riccar vacuum here. Bill told me all about the company and their how they stand behind their product. It's the best vacuum I've ever purchased. Bill offers top quality quick service, and is very knowledgeable. I highly recommend Super Vacuums, and have referred many friends and family. read more

Robyn M.

8 years ago

My experience with Supervacuums - especially Bill was - well - SUPER!! Bill is knowledgeable, honest, direct and helpful. He was extremely fair and reasonable. My vacuum was as beat up as they can get, and Bill fixed it up perfectly and in a very timely fashion. Thanks Bill!! You are the best!! read more

Kathy T.

3 years ago

Customers are a priority for Bill. He repaired my vacuum while I waited. He is very knowledgeable and good on giving information on how to keep your vacuum working. It was refreshing to know good guys like Bill still exist. read more

Jeremy S.

139

7 years ago

I cannot say enough about this place. The service is exceptional. The Products are pricey, but definitely worth the money. They are loyal to their customers. I need to say it again. The service is spectacular. read more

Maureen P.

9 years ago

Bill is great! So helpful and informative. Personable and not pushy at all. I will not go anywhere else again for my vacuum needs. Great Products! read more

Tom C.

9 years ago

I love this place!!! This is the only place to get or have your vacuum repaired. Bill is always helpful and does a terrific job!

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