Very easy experience. He was responsive over text and over the phone. Polite man who got the work…read moredone; in and out within about an hour. He replaced two deadbolts and door knobs and rekeyed and made new keys so that they were all the same. His price was competitive compared to another estimate I got. Recommending this family business!

Chuck came and rekeyed the locks on my house. He was polite, made me extra copies of the keys and…read moregave me a very reasonable quote. I would absolutely use him again.

Waow! I'm really out of words for Audio one ! I started looking for a place to work on the stereo…read moresystem in my vehicle in Batavia , stopped in Buffalo- Depew and ended in Niagara Falls, New York at Audio one ! I think it was Canada calling me , LOL. Jenn greeted me with a smile and chill vibes from the Rip. Chris was professional, patient , humble and cool from the start. I asked for a new sound system to my 2025 JEEP and a few other things. I was not disappointed. Extremely informative from Jenn and Chris . I invested a few dollars into my JEEP and I can say that I feel and know I received quality work . Nobody skipped out on my calls or texts and they kept it business when it came to the price . I got my military discount though . Thank you a million to Jenn and Chris for your professionalism, patience and amazing work on my vehicle. I have to figure out why I want done next at Audio one now ! LOL. All the way from Batavia to Niagara Falls, but it was worth it all the way around .

I've been getting work done there for several years. Alarm systems, Dash cams etc. I just had a…read morenew stereo and speakers installed to upgrade the crappy system that came with the car. Chris is a genius at doing installs! Everything was put in so that you wouldn't even know it was an aftermarket system. Highly recommended.

I'm so happy I came here! I was stopped by a cop and issued a ticket because my tail light was out…read moreand I hadn't noticed. I called up precision auto to see if I can bring my car in. They were super friendly & helpful over the phone which motivated me to go there. I went right away and fixed my issue in minutes! I was immediately greeted and taken care of. Not only did they fix my tail light but they helped me get out of a ticket as well! Thank you Precision Auto - you guys earned a new customer and will be telling my friends about you!

*UPDATE* while i hate downgrading a review for a business I raved about prior, I have to be…read moreforthcoming with this auto shop; I still believe they have great talent and are extremely knowledgeable. My last visit I bought my car to have a part replaced and complete my yearly NYS inspection. They installed the part with no issues however they couldn't pass my car for its inspection due to certain repairs needed. MOST of what was needed WAS legit, however they added things that weren't needed to pass the inspection and quoted close to 800 Dollars to get right to pass. 125 / hour for labor for part not needed requiring 3 hours to install was out the park for me. I took it for a second opinion to a shop my company takes their cars to, (very good shop but won't mention who here) i walked away only paying 230 and passing the inspection with the NECESSARY repairs made. Once again I still believe in precision however certain issues might be worth the time for a second opinion.

I have an older car that Chevy didn't do a long run with & it was just before apple car play and…read morewhat it considered "stock". I don't even have a backup camera originally. My husband purchased me a car mounted Dashboard Apple car play screen with dash/backup cameras as a gift for a very long drive I'm about to take. I reached out and John was amazing made a very reasonable quote that my husband said "Done!" There times that they were available were always very reasonable (who is open till 7 pm on a Saturday? Thank you for that made doing other errands easier) Apparently Carl is the electronic specialist that actually installed my equipment. It is beautiful. It works great. I didn't even know that both cameras recorded at the same time and I can see everything they were wonderful to show me that everything worked before I left. I highly recommend using them if it's something you're looking to do.

Excellent service, and they did a perfect job. And they rep and sell high quality products (in my…read morecase, window tint).

Joe and the team are great, honest, and knowledgeable. They installed my new backup camera and it…read moreworks great, and at a great price. You cant beat them for price and service and they will also come to you !

I would not use ECG Mobile again…read more ECG Mobile installed a dashcam in my 2024 Lexus NX 350. The installer removed the driver's A-pillar trim to route the wiring. Immediately after the installation, the trim was visibly not properly seated. I reported this to the owner, Joe Lubitz, that same day, with a photograph. He apologized and later returned to adjust it, but the trim was never properly secured and eventually came substantially away from the pillar. When I recently contacted Joe again, he declined to take responsibility, emphasizing that nearly two years had passed and suggesting that normal vehicle operation, temperature changes or other causes might have loosened the trim. I then took the car to Lexus. A technician examined behind the trim and within seconds removed a loose plastic component that was supposed to help support the trim. He then pressed the trim back into place, where it fitted normally. Lexus charged me nothing. What is particularly frustrating is that a problem which appeared immediately after the dash cam installation, and which I reported on the day of installation, remained unresolved for nearly two years, yet was ultimately corrected by Lexus in a matter of seconds and at no charge.

I recently purchased a Toyota Venza, which came with the basic Toyota audio system installed...good…read morebut not good enough!! So I spent several weeks searching for a new, name brand, car audio system...with good sound, navigation/blue tooth/cd-dvd, as my main requirements. I also needed a company to install AND issue a warranty with their product(s). Like most people, I searched the internet...and got completely saturated!!! Tons of cheap off shore crap with very little, if any back up. American companies with good systems but no Canadian maps for their nav' systems...and on and on!!! I checked out Gibby's with local people I work with and received no negative comments. I spoke with Roland at Gibby's and liked what I heard. I took the 40 minute drive to the store and spoke with Roland and other staff members...Everyone made our visit feel good. I decided to buy and have installed an Alpine INE-W960HDMI DVD/GPS Navigation Receiver With SiriusXM...(a system that I had previously checked out on line and had ear marked). VERDICT: I am very happy with my choice of system, (Alpine INE-W960HDMI DVD/GPS Navigation Receiver With SiriusXM) and with the installation done by Gibby's staff. Thank you to Rolland, Scott and Sean for all your help and advice which made my decision to go with Gibby's that much easier...and YES, I do recommend you go to Gibby's and check them out.

Gibbys is the most unprofessional business I have ever dealt with Here we go They had a Wiim Pro…read morePlus on sale through open box for $115.99 so I grabbed it 24 hrs later they send me an email it basically said we can't honor this deal because of an error on there end Then they sent me a second email stating g I canceled the order which never happened They refused to answer my emails on this matter. Someone by the name Andrew was sending the emails There alot of outlets selling open box items stay clear of these morons I can't believe Best Buy deals with these incompetent imbeciles

If I could less than one star I would! Horrible communication. Dispatcher is very vague regarding…read moreestimated costs. Didn't listen to me when I said I was NOT the registered owner of the home I needed entry to. Dispatch DID NOT tell me that I would need substantial documentation before entry could be made. Tech arrived. Rudely parked entirely across the sidewalk. Acted unprofessional and RUDE the entire time. Couldn't communicate effectively in English. Did not listen and persistently and rudely spoke over me. Customer service skills are NILL!

Had to give them a call to unlock a closet door I lost the key for. Chris (their tech) was at my…read morehome within the hour, and the door unlocked under 5 minutes. The pricing seemed fair, but this was my first experience. I wouldn't hesitate to give them a call again.

1- professional advice before installion started 2 - life…read moretime warranty on labour 3 - nice and mint works 4 - you get more than you expected A. Chan

I recently bought a used Kia Soul, base model that didn't have keyless entry. I went to Ray's after…read morebeing referred by another place, and he was really great. The price was very reasonable, and the service was very quick. I'd definitely recommend Ray's Car Audio and Security to anyone looking to have this kind of work done on their car. He also gave me a really great warranty! Thanks Ray :)

It was great to deal with Ron. He was open and honest with me about my remote starter issue and…read moredirected me on how to approach the manufacturer. Knowledgeable and honest - can't beat that. This is an easy recommendation.

If you want honesty from a mechanic, its them !!!…read more If you want honesty from a mechanic, you have it from these guys...straight up, what it is... is what they tell you. They diagnosed my power drainage in minutes. They are highly trained/skilled and knows the craft...plus they are professionals. I've stopped going to Acura Dealers for any service on my MDX, they are the most reasonable in town. Leo(Brampton)

I inquired about getting audio system improvements in my car. The owner seemed annoyed by my…read morepresence. It's too bad because they're near me and I want to truck out my ride. Instead I had better luck at Custom Radio, though they're a distance from me.

Not very happy at all that when they asked me if I would like any part of the interior concentrated…read moreon. And I said the head liner and I was told they don't clean the headliner no more. I mean, how dumb could that be? It's like saying you don't clean the backs of the seats. It's still part of the interior of the car. I never heard of anything so ridiculous. you need to change your policies