Very easy experience. He was responsive over text and over the phone. Polite man who got the work…read moredone; in and out within about an hour. He replaced two deadbolts and door knobs and rekeyed and made new keys so that they were all the same. His price was competitive compared to another estimate I got. Recommending this family business!

Chuck came and rekeyed the locks on my house. He was polite, made me extra copies of the keys and…read moregave me a very reasonable quote. I would absolutely use him again.

Waow! I'm really out of words for Audio one ! I started looking for a place to work on the stereo…read moresystem in my vehicle in Batavia , stopped in Buffalo- Depew and ended in Niagara Falls, New York at Audio one ! I think it was Canada calling me , LOL. Jenn greeted me with a smile and chill vibes from the Rip. Chris was professional, patient , humble and cool from the start. I asked for a new sound system to my 2025 JEEP and a few other things. I was not disappointed. Extremely informative from Jenn and Chris . I invested a few dollars into my JEEP and I can say that I feel and know I received quality work . Nobody skipped out on my calls or texts and they kept it business when it came to the price . I got my military discount though . Thank you a million to Jenn and Chris for your professionalism, patience and amazing work on my vehicle. I have to figure out why I want done next at Audio one now ! LOL. All the way from Batavia to Niagara Falls, but it was worth it all the way around .

I've been getting work done there for several years. Alarm systems, Dash cams etc. I just had a…read morenew stereo and speakers installed to upgrade the crappy system that came with the car. Chris is a genius at doing installs! Everything was put in so that you wouldn't even know it was an aftermarket system. Highly recommended.

I'm so happy I came here! I was stopped by a cop and issued a ticket because my tail light was out…read moreand I hadn't noticed. I called up precision auto to see if I can bring my car in. They were super friendly & helpful over the phone which motivated me to go there. I went right away and fixed my issue in minutes! I was immediately greeted and taken care of. Not only did they fix my tail light but they helped me get out of a ticket as well! Thank you Precision Auto - you guys earned a new customer and will be telling my friends about you!

*UPDATE* while i hate downgrading a review for a business I raved about prior, I have to be…read moreforthcoming with this auto shop; I still believe they have great talent and are extremely knowledgeable. My last visit I bought my car to have a part replaced and complete my yearly NYS inspection. They installed the part with no issues however they couldn't pass my car for its inspection due to certain repairs needed. MOST of what was needed WAS legit, however they added things that weren't needed to pass the inspection and quoted close to 800 Dollars to get right to pass. 125 / hour for labor for part not needed requiring 3 hours to install was out the park for me. I took it for a second opinion to a shop my company takes their cars to, (very good shop but won't mention who here) i walked away only paying 230 and passing the inspection with the NECESSARY repairs made. Once again I still believe in precision however certain issues might be worth the time for a second opinion.

I have an older car that Chevy didn't do a long run with & it was just before apple car play and…read morewhat it considered "stock". I don't even have a backup camera originally. My husband purchased me a car mounted Dashboard Apple car play screen with dash/backup cameras as a gift for a very long drive I'm about to take. I reached out and John was amazing made a very reasonable quote that my husband said "Done!" There times that they were available were always very reasonable (who is open till 7 pm on a Saturday? Thank you for that made doing other errands easier) Apparently Carl is the electronic specialist that actually installed my equipment. It is beautiful. It works great. I didn't even know that both cameras recorded at the same time and I can see everything they were wonderful to show me that everything worked before I left. I highly recommend using them if it's something you're looking to do.

Excellent service, and they did a perfect job. And they rep and sell high quality products (in my…read morecase, window tint).

The sales associate Shawn I dealt with helped us choose the best tv for our needs. He explained…read morethe benefits of their in-store warranty they offer but because we live several hours away my husband thought this could be awkward for us to get service. The transaction was smooth and easy and communication about delivery from him was appreciated. Fedex was on our doorstep the next day and they provided wonderful service. Overall a good experience.

Bought a polk soundbar on Jan 26 got it on the the 28 Jan just got a chance to install it ( Feb 20…read more2025) The sound comes on loud for less then a sec then sounds ok but should sound better for the make (it was an open box) but anyway the speaker turns off anywhere between 15 to 30 min on its own. Never again sticking with Amazon to buy my stuff cause returning is hassle free.

If I could less than one star I would! Horrible communication. Dispatcher is very vague regarding…read moreestimated costs. Didn't listen to me when I said I was NOT the registered owner of the home I needed entry to. Dispatch DID NOT tell me that I would need substantial documentation before entry could be made. Tech arrived. Rudely parked entirely across the sidewalk. Acted unprofessional and RUDE the entire time. Couldn't communicate effectively in English. Did not listen and persistently and rudely spoke over me. Customer service skills are NILL!

Had to give them a call to unlock a closet door I lost the key for. Chris (their tech) was at my…read morehome within the hour, and the door unlocked under 5 minutes. The pricing seemed fair, but this was my first experience. I wouldn't hesitate to give them a call again.

1- professional advice before installion started 2 - life…read moretime warranty on labour 3 - nice and mint works 4 - you get more than you expected A. Chan

I recently bought a used Kia Soul, base model that didn't have keyless entry. I went to Ray's after…read morebeing referred by another place, and he was really great. The price was very reasonable, and the service was very quick. I'd definitely recommend Ray's Car Audio and Security to anyone looking to have this kind of work done on their car. He also gave me a really great warranty! Thanks Ray :)

It was great to deal with Ron. He was open and honest with me about my remote starter issue and…read moredirected me on how to approach the manufacturer. Knowledgeable and honest - can't beat that. This is an easy recommendation.

If you want honesty from a mechanic, its them !!!…read more If you want honesty from a mechanic, you have it from these guys...straight up, what it is... is what they tell you. They diagnosed my power drainage in minutes. They are highly trained/skilled and knows the craft...plus they are professionals. I've stopped going to Acura Dealers for any service on my MDX, they are the most reasonable in town. Leo(Brampton)