Great service! Friendly and informative advice for priority fixes for later. I will be back again…read moreand again! Thanks so much!

Have lived a handful of blocks from this auto repair place for 15 years and never knew it was…read morethere, yet it occupies nearly an entire block of Niagara street. I think it is our new auto go-to place for most any automobile needs. I took Lynette's car in for an inspection this morning. She knew it was going to need at least one tire (it needed two) and that the wipers were starting to shred. But there was also a clunk that two other places had not been able to locate the problem, and two days ago the hood latch had broken. Max and the crew did it all. Marylou at the service counter provided friendly and courteous interaction and information. Sammy's began on Tupper St. in 1955 and has been on Niagara St. for the past 20 years. They do collision, towing, inspections, mechanics ...and hood latch repair. The clunk? "Over certain bumps or potholes, the exhaust pipe had been hitting the drive shaft." They were able to bend the pipe enough to keep that from happening. Thank you, Sammy's Auto Center!

Fast service and reasonable prices. Brakes and rotors and…read moresynthetic oil change. Friendly also.

Got new brake pads and rotors. Gave me the best price. So far working perfectly. Thank you so muchread more

Excellent diagnostics. Repairs done in reasonable timeframe. Great customer service. Average market…read morepricing.

Most trusting mechanic shop I've ever worked with. Trusting and never attempts to sell you…read moresomething you don't need!

When someone is supposed to repair something properly and they don't , you start looking elsewhere…read morefor the problem. So you spend money and time looking somewhere else, when the problem all along was what they were supposed to repair. It wasn't done, they did not know what they were doing or did not have the proper equipment and should have never agreed to do the job !

Richardson's Auto repair is a top notch auto shop who are always on top of their game, with high…read morequality service you'll find nowhere else. It's easy to make appointments for service and they are very valuable to me specially as a female because I know I can trust Kent Richardson with my vehicle and my son's too. I've been a customer for many years and Kent will always let you know if he sees a potential problem coming up with my vehicle because even with an oil change appointment he checks the vehicle over, tops off the fluids and always can be counted on for good service. Even with older vehicles we've had he gives great value for the money and really knows his stuff, as do his great staff!

First time I've had to get a tow. I belong to "Good Sams" auto club. Called them and within 20…read moreminutes Goodguys Automotive picked up my car in Niagara Falls and delivered it to Northtown Kia! Driver was very competent and polite. Great job! Thanks,

These fellas were amazing! My transmission went on my vehicle back in April it was at a shop for…read moreabout 4 and a half months just about! After they told me they could not fix my car!!!! I had my car sent to this shop and within three weeks my car was fixed and back in my possession!! They worked with me and my warranty, gave me a great price, and great timely service!!!! I REALLY APPRECIATE THEM Thank you so much

Just had a nice conversation with Chris at BC Automotive, as I was looking for a shop to do a PPI…read morefor an E39 BMW M5 I was looking to buy cross country. He however referred me to another shop that he believed would be better suited to complete the in-depth inspection as the other shop would be able to specialize in the inspection that I am looking to get done. Although I never had my car serviced here, nor do I think I'll ever get the chance to as I live in southern California, I could only imagine the type of quality work that he does with how honestly he runs his business and looks out for strangers that he's never even met.

I had to come to BC Automotive for a photo inspection for my car insurance, and this was the…read moreclosest location that was listed, so I thought I would give it a try. When I called, it was outside of business hours, so I left a message and Chris got back to me the next day! On a whim, I asked if they had any appointments for Saturday and Chris was kind enough to add me in! When I got there, he was able to complete the inspection in such a timely manner and the service was so friendly. Another gentleman was there getting a NYS Inspection, so that's another service that they offer. Should I find myself needing any car serviced, I would definitely come back to BC Automotive!

I had to have a lot of work done on my 2004 Lexus ES 330. Needed a new gas tank, straps, wheel…read morebearing, and back brakes. Premier did an awesome job on all of this and did everything in just a day and a half! Also, they saw a problem with my exhaust and fixed it for free. I really like this shop. They are highly professional and get their work done quickly. The price was very fair and they even fixed a problem for free. Everett and his staff are a great group of mechanics. I highly recommend this shop.

Attention Larry and Everett: I had what I consider one of…read morethe worst customer service experiences I've ever had with Premier Car Care at 1171 Niagara Falls Blvd. I called simply to ask for a price on a brake job because I was looking for a new mechanic. The woman who answered the phone, who I later learned was Roxanne, refused to provide even a general price range. She told me they don't give prices over the phone and that I would have to make an appointment. When I politely asked for her name, she hung up on me. I called back and left a message explaining what had happened and asking to speak with Larry or Everett. Instead, Roxanne called me back. Rather than listening to my concerns, I felt she talked over me, raised her voice, and insisted she had not been rude. I repeatedly asked her to stop yelling at me. During this call, another business owner named John was listening on the line and heard the entire conversation. I called a third time and finally spoke with Everett. He told me Roxanne was his wife. Instead of listening to my concerns as a customer, I felt he immediately defended her and showed no interest in resolving the situation or apologizing for the way I had been treated. I own four vehicles and was looking for a shop to perform brakes, a four-wheel alignment, and a coolant flush--well over $1,000 worth of work. Because of the way I was treated, they lost not only this job but my future business as well. Good customer service starts with treating people respectfully. Based on my experience, I cannot recommend Premier Car Care. I will gladly take my business to a company that values its customers and treats them with courtesy. PS I would've never written this review if Everett didn't dismiss me and said he stuck up for his wife who's bat shit crazy ruining his business.. all ever had to do was apologize and I would've never written this, but he didn't.

I've now sent 3 people here. All for minor things, oil change, new wipers, inspection. All three…read moremade a point of thanking me. Like me, they think this is a great addition to the neighborhood. I stopped here because I wanted to make sure the tires were correctly inflated. I'd done it myself but the little light wouldn't go off. So I went to two other air machines and they also said it was fine. Out of an abundance of caution I asked if he would check. He did, with a smile. Now I'll call the dealer and have them fix it. But I'll drive without worry until then. Great add to the area. 30/U

Best mechanic I have ever been to! I had an older car and they only did what was needed so that I…read morecould stay within my budget. Eric always describes the whole situation and gives me options so that I feel like I am part of the decision, unlike mechanics that try to make you feel dumb. I have a new car now but still take it there for inspections and oil changes because I trust them and believe in giving quality companies my business. I have recommended them to 3 family members and all of my friends in the area and will continue to do so.