Found Towne Motor Car through a Yelp search and a great review my an acquaintance…read more I don't have a regular garage, and have only visited a few repair shops over the years with different cars Ive had. Most recently after parking my key fob became stuck and the starter didn't engage. After trying AAA for a jump (and sold a new battery) I found myself in need of repair when the new battery didn't start the car. Using AAA to tow it over. Ive never been here and honestly have barely noticed it on Edward St when Ive driven by. Set back from the road a bit with their parking lot in front, upon walking in you realize how deep the building is and how much fits in it. (Neat) Well they gladly accepted my car, I had it towed after calling and discussing what I knew with Chris over the phone and make sure they had availability. The reason that I came here for wasnt as serious as I feared. Upon coming back those fears were met by what it cost to pass the NYS inspection. Obviously no fault of their own, I have a 2013 Chevy that is a hand me down from my parents and had already expected one issue that would probably needed to be addressed. (The Tires) Overall Im really impressed with Towne Motor Car, they were genuinely nice with every interaction and gave me the information that I needed to make a decision or had the conversation with me when what I thought was an issue wasnt. What really impressed me was when I had my car in for the starter issue they fixed the key issue (separate issue in my mind) and they even put my slightly fallen bumper back in place. Going above and beyond for a customer, very strange nowadays. But greatly appreciated! Bringing back in for the inspection they were easy to coordinate the drop off (key in the box, but they were open before 8 to hand it off). I received a call mid-morning to go over the issues needed to be addressed and got a timely call and text near the end of the day to pick it up. Plus they have a website where you can review your past service history, and make appointments. They even use your preferred communication method to reply back (call or text). Although I hope I dont need it soon, I think I found a garage to stick with.

Chris and the gang at Towne Motor Car are fantastic. They are transparent about costs, do excellent…read morework, and most of all for this single woman without any men around, I trust them. They are unfailingly courteous and friendly. Indeed, their standards in that area are superior to any other mechanic I've been to in WNY, and in a world full of bullies I greatly appreciate it.

My first trip to Mike's was for an oil change per my dashboard notice. Mikie told me I didn't need…read moreone and set the "alarm" to the proper mileage. Obviously, I went back when it was due. He could have changed it then but was honest about it, more obvious than the dealership was. I have been going there for all if my auto needs. I find them to be honest, more than fair in what they charge, and treat me great. Some places treat women differently. I cannot say enough nice things about them and am so fortunate I found them. Thank you Mikie!!!

In my opinion customer service is great. I haven't had work done yet. But because of the owner Mike…read morehimself taking time to help me figure out which way to go when picking an engine replacement I know for sure I'm going with him. Mike, the owner I could tell right from the start is passionate about what he does. He went above and beyond to help me. Most shops if you don't know exactly what you want, will tell you to go and do research and come back, this is not the way he operates. Mike helped and gave me some suggestions on the way to go. I will post a follow-up after the work is done.

Deserves all of its best ratings. Some jerk sideswiped my car, took off my side mirror and…read morescratched up and dented my side. No collision insurance. Ouch. Paragon took care of me in an hour to replace the mirror. They were able to track down a used part that matched the color from a picture I sent them via phone. They were easy to work with, super kind and price was very reasonable. Although they are not a body shop, they did a little bit of work buffing out the scratches since one of their mechanics on hand had some experience to do so. I was grateful to have them fix my mirror and for being so easy to deal with. There is free wifi and a little lounge with a TV and a few chairs. Highly recommended! A true honest, kind shop.

Joe is very rude. He got little to no patience. Customer support 0 out of 5. People would pay you…read moreto get their car fixed now if you can't really communicate nice enough unfortunately they can't trust you with their beloved cars. Hope they don't take this review off as they do so they can show nicer reviews about their business.

went there this morning for an inspection. The guy was very nice and brought my car right in. I…read morewasn't there long. It's not the first time I have been there. I took my sisters car for an oil change on Christmas Eve. So I decided to bring them my car and my business. First impressions are everything and the guy that took care of me both times was awesome

We have a van and a car, and go here for almost all our repair needs. Mo has been awesome and very…read morehonest when he is able to fix things for both our vehicles, we recommend - 5 stars here

Great service! Friendly and informative advice for priority fixes for later. I will be back again…read moreand again! Thanks so much!

Have lived a handful of blocks from this auto repair place for 15 years and never knew it was…read morethere, yet it occupies nearly an entire block of Niagara street. I think it is our new auto go-to place for most any automobile needs. I took Lynette's car in for an inspection this morning. She knew it was going to need at least one tire (it needed two) and that the wipers were starting to shred. But there was also a clunk that two other places had not been able to locate the problem, and two days ago the hood latch had broken. Max and the crew did it all. Marylou at the service counter provided friendly and courteous interaction and information. Sammy's began on Tupper St. in 1955 and has been on Niagara St. for the past 20 years. They do collision, towing, inspections, mechanics ...and hood latch repair. The clunk? "Over certain bumps or potholes, the exhaust pipe had been hitting the drive shaft." They were able to bend the pipe enough to keep that from happening. Thank you, Sammy's Auto Center!

All device is top notch and done correctly. I won't take my vehicle anywhere else. I've had…read morenumerous services here through out the years from oil changes to inspections to having another engine out in a vehicle. Always a fair price for great work. I def recommend! When you call ask for Jake and he will get you set up with an appointment.

Super helpful and fast. Was in and out with no issues and they fixed my problem right away. Great…read moreservice.

Just had a nice conversation with Chris at BC Automotive, as I was looking for a shop to do a PPI…read morefor an E39 BMW M5 I was looking to buy cross country. He however referred me to another shop that he believed would be better suited to complete the in-depth inspection as the other shop would be able to specialize in the inspection that I am looking to get done. Although I never had my car serviced here, nor do I think I'll ever get the chance to as I live in southern California, I could only imagine the type of quality work that he does with how honestly he runs his business and looks out for strangers that he's never even met.

I had to come to BC Automotive for a photo inspection for my car insurance, and this was the…read moreclosest location that was listed, so I thought I would give it a try. When I called, it was outside of business hours, so I left a message and Chris got back to me the next day! On a whim, I asked if they had any appointments for Saturday and Chris was kind enough to add me in! When I got there, he was able to complete the inspection in such a timely manner and the service was so friendly. Another gentleman was there getting a NYS Inspection, so that's another service that they offer. Should I find myself needing any car serviced, I would definitely come back to BC Automotive!

Not only do they do a great job with prompt service, they are unfailingly nice and accommodating…read more Tucker is fantastic. I hate cars, they make me nervous, but Cleve Hill really takes the edge off! I feel a lot better when I drive away.

Scam artists. Quoted me $6000 for repairs, brought it to my regular mechanic and was quoted $2500…read moreto fix all the same issues. Also, got tires replaced by them and one of tires was losing air down to 24 PSI within the same week of getting them done. Never getting my money again I can guarantee that. They also put in the wrong type of battery for my car and it was dead within 6 months.