Recommended with my highest possible compliments. My personal experience was superb! I'm done…read moregambling on mechanics Finally! FYI -39 5 star reviews out of 39 review, Jonah is the most honest business owner/mechanic in Buffalo. Consider before wasting your money at any other shop.

I messaged them about replacing my headlight assembly with one I brought in, and they were very…read morechill about that. Service was quick and they did everything I asked.

I've now sent 3 people here. All for minor things, oil change, new wipers, inspection. All three…read moremade a point of thanking me. Like me, they think this is a great addition to the neighborhood. I stopped here because I wanted to make sure the tires were correctly inflated. I'd done it myself but the little light wouldn't go off. So I went to two other air machines and they also said it was fine. Out of an abundance of caution I asked if he would check. He did, with a smile. Now I'll call the dealer and have them fix it. But I'll drive without worry until then. Great add to the area. 30/U

Best mechanic I have ever been to! I had an older car and they only did what was needed so that I…read morecould stay within my budget. Eric always describes the whole situation and gives me options so that I feel like I am part of the decision, unlike mechanics that try to make you feel dumb. I have a new car now but still take it there for inspections and oil changes because I trust them and believe in giving quality companies my business. I have recommended them to 3 family members and all of my friends in the area and will continue to do so.

absolutely awful service. Has anybody heard of two month old tires being bald because somebody hit…read moreyou two weeks ago ALL because you haven't gotten your car fixed because at the repair shop yet because the parts aren't in yet and it's still drivable. but yet I got four brand new tires two months ago and two of them are completely bald. They will do nothing to help me and/or warranty them out. Worst business I've ever done waste of money.

My partner came here yesterday for tires after one blew on the highway. Fox was able to get them…read morequoted and installed on a weekend with a good set of used tires the whole way around the SUV. For four tires and the installation, it came to under $350 before tax, which was a reasonable price compared to other places.

First visit this month last week needed breaks, the brakes were fine but it took 5 hours, with an…read moreappointment. Second visit was for tires today, had an appointment for 3 pm, was there at 2:45 said it would be 1 and a half hours. Well 2 and a half hour later we finely got the truck off the rack. Worst part is they had CNN on the TV and boy does it burn me up to have to listen to CNN's bias BS. Harris spewing garbage on a loop for 2 and a half hours will make anyone with a brain hostile. Heads up DUNN don't force political bias on your customers, they may NEVER return. DUNN on 2300 DELAWARE AVE, BUFFALO, NY 14216

Good service, good prices - much less than dealer was going to charge for 4 exact same tires and…read morealignment. Check prices here first before having dealer do it.

If you're looking for an auto-body and mechanical shop that does it all, and does it all with…read moreintegrity and a true concern for quality customer service, go see Bank Street Auto in Orchard Park. They're tucked away in the back of a business complex, so they're a little tough to find, so call if you need help finding them. They do everything from collision repair to mechanical repair to basics of maintenance and vehicle care - even state inspections. Give Jeff a call and finally get started with a auto shop that you can trust!

Eric and his team at Bank St Auto and Truck give, without a doubt, the best customer service I have…read moreever received from a business. Honestly, I've never been treated better in any business that I have patronized. The quality of work is spectacularly excellent. I appreciate you guys!! If you're looking for a truck repair and collision shop, don't bother going anywhere else but Bank St Auto and Truck. I have turned my entire extended family onto Eric and his team, and they all feel the same as I. Well done Bank St!!! You set the standard for exceptional work quality and customer service!

I brought my car in at 815 AM at 9AM it was already fixed excellent service…read more Thank You Joanne Intorre

Couldn't be happier with the service here at Galaxy Auto Place. Bob was very knowledgeable and…read moreprices were reasonable. Work was finished in a timely manner. I'll be coming back if I need any work done in the future.

They have been doing a great job in the cold winter we are having. Open when it's safe for the…read morestaff to be outside with water, they spray your car free of salt as much as possible. The lines move reasonably quickly, but you may wait for a time, lots of other people trying to wash the salt off their car too.

I paid for a Super Kiss Plus plan and come to find out that Delta Sonic has been doing a basic wash…read moreon my car all winter. The basic wash uses a neoprene brush, that and along with their recycled water that is full of abrasive elements after washing multiple cars all day, has left scratches along both sides of my brand new 2026 vehicle. Delta Sonic's area manager Dave was very rude accused me of lying about the damages and the brush causing the damages. He refused to look up camera footage from February, March and April to prove that yes they did use those blue round neoprene brushes on my vehicle even though that was not in my plan. He reprimanded me for having less than 7,000 miles on my vehicle and told me that is a lot of miles for a new vehicle and that is where my scratches came from. I told him I live in the country and work in Buffalo so yes I have miles from driving back and forth to work every day and that would not cause parallel buff lines with scratches that trail along both sides of my vehicle. The only thing my vehicle was squeezed through since I got it was those blue neoprene brushes that should've never been used in the first place because I wasn't supposed to be getting a basic wash. I paid for a super kiss plus plan. So therefore not only did they damage my car they were charging me for a super kiss plus plan and only giving me a basic wash all winter. $1700 of damage

I cannot stress enough how much I recommend this company…read more A couple of years ago I took my car to the dealer who sold me my car for inspection. They told me I needed new brakes and new tires. Since dealers usually upcharge for this stuff I searched online for deals on new tires and Casullo's came up. I took my car in and asked them to look at the brakes as well. Alex called back and said, "I'd love to sell you new brakes, but these are fine. Come back in six months and we'll check them again." He then installed the new tires. Six months later I called to have them check the brakes again. Alex said EXACTLY the same thing. "Bring it back in six months." Half a year later he says, "Yeah, your back brakes should be swapped out, but your front is fine for now. Bring it back in another six months." Finally this September (during inspection) Alex replaced the front brakes, and installed new windshield wipers. He didn't try to upsell me on every component in my car. Well, today (December 2025) one of my windshield wipers fell off when I was scraping the windshield. I've installed them before: any new blades for the past ten years or more are a major pain in the butt to install - - bad design, counterintuitive - - you have to spend at least a half hour on YouTube to figure it out, and I didn't have any inclination to go through it again. Without a lot of hope on the walk-in front, I drove straight to Casullo's, explained the situation, and Alex came right out, drove it into the garage and re-installed the offending blade. He even topped off my tire, which was low!!! You don't find this kind of honesty and attention to customer service much any more. Casullo's is my garage from now on!

I lost my remote that starts my car in terrible weather, I went back to Casullos where I…read moreoriginally had it installed and they were able to reprogram a new remote. I am so happy to get into my nice warm cozy car again! Thanks Guys!you

Had my car service for oil change etc and replace a burned out light. Joe came from the back and…read moretold me that the light is fine and doesn't need replacing.(save $) and he told me a needed my license plate bulbs changed, he did that. ( saving me from a ticket.) thank you. This is the type of person you need working on your car. I will be back in 3000 miles or 3 month which ever comes first. Oh the car is running great.

Happy to have found a talented, fair, independently owned auto mechanic. We have been using…read moreUltimate for a few years, for a couple cars, initially brought in by the "Check Engine light on?" sign in the window. Always a great thing to stumble upon a good thing! Definitely happy to no longer rely on dealers or chains!

Great service! Friendly and informative advice for priority fixes for later. I will be back again…read moreand again! Thanks so much!

Really good service, quick, and reasonably priced. I came in for a small repair and was very happy…read morewith them.