I have been using Aurora garage for over 30 years. They are very honest and the workmanship on my…read more3 vehicles has been excellent. I will be going to them until I don't drive anymore. Thank you for all your help over the years. Mark Sekuterski

They seem fair and knowledgeable only took my car here once. They identified my problem when other…read more"chain" type shops did not. Price seemed fair. Only reason I voted it 4 star was because the hours. No late night day and no Saturday hours makes it difficult to get car work done on your car when you know... work for a living.

Have gone to Kings many years. Always reliable and honest…read morewith us. Prices have been good also.

Called yesterday to get my brakes looked at (and replaced) and an oil change. I got it all fixed…read moreand back home within 24hrs. Everyone was respectful, from the techs that told me where to park, to reception, and then Bob. As a woman in her 20's, I've had some unpleasant auto shop trips where they have lied or tried to upsell me. This shop did none of that. Price was reasonable, they did what I asked and didn't try to push anything more on me. 10/10 will be back for maintenance and I highly recommend this shop to anyone else.

A great family run business...Eric and Kim are true professionals and take care of my truck and my…read morewifes Trax....Highly recommended ... Gerald & Ann Wienckowski Depew NY

Eric and Kim run a fantastic business and care for their customers my car's repair needed extra…read moretime in order to be completed and Eric offered to come in earlier than their scheduled hours to complete the job due to needing to close their shop early. In order to complete the job the same day put two technicians on my car to ensure it was completed on the same day.

They always do a fantastic job. Ceaser remembers us by name every time and they're great about…read morecalling back and checking before doing extra work. He also is really good about giving us good and fair prices. Really solid local business that my wife and I have been to several times and appreciate very much.

Not a chain. Friendly employees, quick service. I always come here for my inspections. They send…read moreyou reminders with money off. I'll take it! I've stopped here several other times with random things. For them to replace my wipers, to attach my registration stickers, things like that. Not a problem at all. I don't hesitate to come here

Charged me $200 for a total hackjob exhaust repair. Told me they'd repair the exhaust flange and…read morewhen I went and saw this I was appalled. After going back and talking to them about it they were so confident in such a hackjob of a repair. Telling me that "most people don't look under their cars" and "it's quiet right?" I have spent thousands of dollars there in repairs, have brought numerous family members cars there and was a very loyal customer. Thankfully they gave me a full refund but I will never spend another cent there.

When my car was in an accident on the Thruway I thought it was totaled. My insurer had the vehicle…read moretowed to Carstar who said the car was reparable. I had mixed feelings, I had no desire to buy a new car, but I was worried that it wouldn't feel right again. But the work they did was very good. The car looks fine with no outward indication it had been in an accident. After I picked up the car I drove nearly 400 miles home. The car feels more solid than before, with lower noise (it's 7 years old with a lot of city miles). The staff was helpful and responsive, especially Nicolette and Brandy.

I had a pickup truck try to pass me on the right, causing damage all down the passenger side of my…read morecar. My insurance company, Allstate, suggested Northeast Collision as they were close by. From my initial encounter, they were helpful and professional. I knew what would be repaired on my vehicle, and how (OEM, aftermarket, etc.). Jim was a pleasure to deal with and kept me informed of any changes to the repairs and when the car would be ready. The quality of the repair was excellent, and the car was ready exactly when promised. I highly recommend them.

I only went here bc my bf's family had been going for decades and they were helping me out…read morefinancially with repairs on the basis that my car went to "their mechanic." However, as nice as the guys were most of the time, their services were subpar at best. Things would take multiple trips to actually get fixed. All of the cars that had work done (major, expensive repairs at times) would fall into disrepair again within a few weeks. Taking our vehicles there became a money sink. They charge twice as much as "my mechanic" and do a half assed job. I can't speak for their quality control before I went there, but frankly, it was terrible in the 4 years I went there. And that's not including the lemon of a car they sold me as a "favor" which ended up needing twice what we paid for it in work a few months later (even though they thought it was a "good" [enough] car to sell me). I never really trusted going here and time after time was proven why. I hate leaving bad reviews but my experience here was so stressful and frustrating that I feel I have to warn people against it.

The owner of this place is a scumbag. Charged me $137 for an alignment but didn't align anything…read more Told me I should goto somebody who specializes in frames because my car was in accident and that's why he wasn't able to align it. Car was never in an accident. Took it to Monro where tech let me watch alignment and verify everything was in spec. I needed an alignment because I put new struts on the car. Manko basically charged me all that money to center my steering wheel.

Always a pleasant experience. I have never encountered a rude employee, everyone is very friendly…read more Fixed the problem in a short amount of time and not to expensive. Highly recommend!

Kling is a great place to go for basic maintenance jobs to full collision work. I've had three…read moreinstances of body work (one being major) that needed to be done, and they did a fantastic job. Very good rates. I've had oil changes and NYS inspections done there as well. Never a problem. Also, Kling is one of the most honest shops around. That goes a long way. Complete trust in their assessments. Highly recommend.

I took my car in for the scheduled maintenance and started talking to my salesman I worked with…read morebefore on options for when my lease was coming up. I had no intention of getting into something new now but after test driving and making sure it worked within my budget, that's what happened. I ended up in a new lease for only a couple dollars more a month in something that was a little bit bigger for the family but also more efficient. I am looking at my past review from here and I am writing this one week short of two years since my last review, which makes sense! After excellent service here for my last two cars, I will be going back to the same salesman at Joe Basil for my next car too.

Joe Basil Chevrolet gave me one of the worst vehicle-buying experiences I've ever had…read more I purchased a used 2022 Toyota Highlander based on promises that were made during the sales process. During the test drive, the AC was blowing hot air. I pointed it out immediately and was assured it would be completely fixed before delivery. I also pointed out two chips in the windshield and was told those would be repaired as well. Neither promise was kept. The windshield chips were never repaired, and the AC problem was never actually fixed. It appears the system was simply recharged instead of properly diagnosed and repaired. I was also told the vehicle would receive new brakes and rotors all the way around as part of the purchase agreement. Later inspections raised serious questions about whether that work was ever performed because they were not new. When I requested documentation showing what repairs had been completed before the sale, my requests were repeatedly ignored. The vehicle was also delivered with an empty coolant reservoir, which immediately made me question how thoroughly it had been inspected and prepared before delivery. When I raised my concerns, the dealership scheduled an appointment and had me drive an hour there. I waited approximately three hours and then drove an hour home. After spending nearly half a day at the dealership, absolutely nothing was fixed and once again I was ignored asking for the paperwork for my records. When direct communication got me nowhere, I filed a complaint with the Better Business Bureau. Even after escalating the matter, the dealership's position was essentially that the repairs were my responsibility to pay for. After being promised these issues would be addressed before the sale, that response was unbelievable. The most frustrating part is the pattern of broken promises, ignored requests for documentation, wasted time, and refusal to take responsibility after the sale was completed. My advice to anyone considering buying a vehicle from Joe Basil Chevrolet is simple: get every promise in writing, insist on documentation for every repair they claim was performed, and have the vehicle independently inspected immediately. Do not rely on verbal assurances. Based on my experience, once the paperwork is signed, verbal promises will not be honored.