Called yesterday to get my brakes looked at (and replaced) and an oil change. I got it all fixed…read moreand back home within 24hrs. Everyone was respectful, from the techs that told me where to park, to reception, and then Bob. As a woman in her 20's, I've had some unpleasant auto shop trips where they have lied or tried to upsell me. This shop did none of that. Price was reasonable, they did what I asked and didn't try to push anything more on me. 10/10 will be back for maintenance and I highly recommend this shop to anyone else.

Under NO circumstances take your car here! They neglected to tighten my back lug nuts after a…read morebreak check. They claim they didnt touch the back. They failed and they cost me not only my life but more money and damage to my car and the owner simply says well I was not here and my guy said he didnt touch the back. Meanwhile I brought the car in for noice in the BACK END. DO YOURSELF A FAVOR AND TAKE YOUR CAR ANYWHERE BUT HERE

A great family run business...Eric and Kim are true professionals and take care of my truck and my…read morewifes Trax....Highly recommended ... Gerald & Ann Wienckowski Depew NY

Eric and Kim run a fantastic business and care for their customers my car's repair needed extra…read moretime in order to be completed and Eric offered to come in earlier than their scheduled hours to complete the job due to needing to close their shop early. In order to complete the job the same day put two technicians on my car to ensure it was completed on the same day.

They always do a fantastic job. Ceaser remembers us by name every time and they're great about…read morecalling back and checking before doing extra work. He also is really good about giving us good and fair prices. Really solid local business that my wife and I have been to several times and appreciate very much.

Not a chain. Friendly employees, quick service. I always come here for my inspections. They send…read moreyou reminders with money off. I'll take it! I've stopped here several other times with random things. For them to replace my wipers, to attach my registration stickers, things like that. Not a problem at all. I don't hesitate to come here

Charged me $200 for a total hackjob exhaust repair. Told me they'd repair the exhaust flange and…read morewhen I went and saw this I was appalled. After going back and talking to them about it they were so confident in such a hackjob of a repair. Telling me that "most people don't look under their cars" and "it's quiet right?" I have spent thousands of dollars there in repairs, have brought numerous family members cars there and was a very loyal customer. Thankfully they gave me a full refund but I will never spend another cent there.

When my car was in an accident on the Thruway I thought it was totaled. My insurer had the vehicle…read moretowed to Carstar who said the car was reparable. I had mixed feelings, I had no desire to buy a new car, but I was worried that it wouldn't feel right again. But the work they did was very good. The car looks fine with no outward indication it had been in an accident. After I picked up the car I drove nearly 400 miles home. The car feels more solid than before, with lower noise (it's 7 years old with a lot of city miles). The staff was helpful and responsive, especially Nicolette and Brandy.

I had a pickup truck try to pass me on the right, causing damage all down the passenger side of my…read morecar. My insurance company, Allstate, suggested Northeast Collision as they were close by. From my initial encounter, they were helpful and professional. I knew what would be repaired on my vehicle, and how (OEM, aftermarket, etc.). Jim was a pleasure to deal with and kept me informed of any changes to the repairs and when the car would be ready. The quality of the repair was excellent, and the car was ready exactly when promised. I highly recommend them.

One stop shop for all your diesel needs they diagnose my truck with a broken crankshaft without…read moretrying to sell me anything very honest guys

These guys do great work I had to get my car inspected I brought it here and they inspected it in…read moreno time at all and the customer service was great the spoke to me on a personal level and made sure that I was aware of any issues I may start to have in the future but with out pressure. So if your looking for a great mechanic that will do great work at a pretty competitive rate you have come to the right place I give them a five hands down

I only went here bc my bf's family had been going for decades and they were helping me out…read morefinancially with repairs on the basis that my car went to "their mechanic." However, as nice as the guys were most of the time, their services were subpar at best. Things would take multiple trips to actually get fixed. All of the cars that had work done (major, expensive repairs at times) would fall into disrepair again within a few weeks. Taking our vehicles there became a money sink. They charge twice as much as "my mechanic" and do a half assed job. I can't speak for their quality control before I went there, but frankly, it was terrible in the 4 years I went there. And that's not including the lemon of a car they sold me as a "favor" which ended up needing twice what we paid for it in work a few months later (even though they thought it was a "good" [enough] car to sell me). I never really trusted going here and time after time was proven why. I hate leaving bad reviews but my experience here was so stressful and frustrating that I feel I have to warn people against it.

The owner of this place is a scumbag. Charged me $137 for an alignment but didn't align anything…read more Told me I should goto somebody who specializes in frames because my car was in accident and that's why he wasn't able to align it. Car was never in an accident. Took it to Monro where tech let me watch alignment and verify everything was in spec. I needed an alignment because I put new struts on the car. Manko basically charged me all that money to center my steering wheel.

Always a pleasant experience. I have never encountered a rude employee, everyone is very friendly…read more Fixed the problem in a short amount of time and not to expensive. Highly recommend!

Kling is a great place to go for basic maintenance jobs to full collision work. I've had three…read moreinstances of body work (one being major) that needed to be done, and they did a fantastic job. Very good rates. I've had oil changes and NYS inspections done there as well. Never a problem. Also, Kling is one of the most honest shops around. That goes a long way. Complete trust in their assessments. Highly recommend.

I took my car in for the scheduled maintenance and started talking to my salesman I worked with…read morebefore on options for when my lease was coming up. I had no intention of getting into something new now but after test driving and making sure it worked within my budget, that's what happened. I ended up in a new lease for only a couple dollars more a month in something that was a little bit bigger for the family but also more efficient. I am looking at my past review from here and I am writing this one week short of two years since my last review, which makes sense! After excellent service here for my last two cars, I will be going back to the same salesman at Joe Basil for my next car too.

My daughter was looking to buy a new vehicle and went shopping around on a Sunday so she can view…read morethem in private 1st then checked online a little further before I went with her to test drive a couple Chevy Trax's we had a nice person named Tyler help us since my daughter came prepared with questions Tyler gave her good answers and if he didn't know he looked it up for her. She came back with her father to help her make the deal on the one she wanted and I was with her while they helped her get the the plates do an oil change all the details it takes to purchase a new vehicle. She was being helped by Tyler all day and finally at 6 o clock she drove away with her 2024 Trax had great service and a great salesman thank you Tyler for all the help and spending the whole day helping my daughter get on the way with a new vehicle! Everyone at Basil are friendly helpful and are there to see you have a great experience!