Gio on Delaware Ave location went above and beyond to get the bugs off- he deserves to be recognized for his outstanding service

They have been doing a great job in the cold winter we are having. Open when it's safe for the staff to be outside with water, they spray your car free of salt as much as possible. The lines move reasonably quickly, but you may wait for a time, lots of other people trying to wash the salt off their car too. read more

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Would leave zero if possible. I went to this location on 8/4/26 for a standard car wash for my newly purchased car from earlier this year. Went through the four employees who stamp and use pressure hoses on the car. Went through the wash directly behind another suv. I exited the car wash with a CRACK in the center of my windshield top to bottom. I spoke with the manager politely and calmly. I was LIED to during this conversation. Not even 24 hours later do I receive a basic written letter from delta sonic that they are DENYING LIABILITY for this damage. Spoke to this locations manager once again and find out the VIDEO FOOTAGE of my car before entering the car wash NO LONGER EXISTS . Obviously the four employees working on my car before entering the wash would have noticed the crack and refuse entry to the wash. I certainly would not enter a car wash with a crack! Now I have to replace my entire windshield on my new car for over $1700 out of pocket! This company has multiple claims just like this and everyone receives the same standard denial letter. This location also rushed my car right behind another in the wash and I guarantee debris was thrown onto my car because of this. The location also had signs up for REPAIRS done to the car wash. This company and this stores manager lack of any practice of accountability and Customer service practices. I WOULD AVOID delta sonic car washes and this location at all costs. read more

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Okay usual I really don't like this location but since they upgraded it was actually a pleasant experience! I have the unlimited interior and exterior and usually would go out of my way to another location but I thought I would try it because of the renovations. It was great! My car is clean with no hassles and the customer service was great! I am truly amazed and hope thy keep up this new vibe. read more

Delta Sonic Car Wash - New waiting area - Car Wash Near Me - Buffalo, New York

@Kim - I spoke with several members of the staff, none of whom offered a manager. I explained to them that in the wash, there are lights that go on when it is applying something included in your wash package, or they stay off if they are not included. I specifically told them how I noticed the lights not coming on for the tire shine application, and they kept saying, oh we probably just need to replace the bulb. I finally just bought myself a can of armor all and do this myself!!! But you all should NOT be charging these prices and NOT be providing what we pay for!! read more

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Was a member of their unlimited car wash membership for over 4 years, and had recommended it to many. If you drive more than one car, they force you to pay an extra $20 a month on top of their $45 a month for each additional car which is totally ridiculous to me. doesn't matter if you're the only driver, or if you only get a car wash on either one once a month. Yes, tag switching is against their rules, but I don't agree with their rules. Ultimately wasted a lot of money on this service that I underused and am not sad to have my account suspended. Will no longer be recommending them to anyone read more

Stopped in for an oil change today, Terell & Alex were absolutely outstanding. They were very quick and efficient and explained to me exactly what my car needed. Very friendly, great communication and work super quickly. Thank you for helping me today! read more

I never write reviews but wtf. Why does it take over 4.5 hours to wait for a NYS inspection when there are only 4 people ahead of you? Any other place it's about 20-30 minutes. Finally found out why when I got to the head of the line to see through the garage window that they leave the car there not doing anything for periods of time, to then do 1 thing, and the abandon the car again! read more

Bubbles. Loads of scented bubbles. It's like driving into the Lawrence Welk show! But that's not what my review is about. It's about the incredible job they did when I got the interior and wax job. Just wow! Thanks to Maurice. read more

Delta Sonic Car Wash - My car getting the deluxe treatment. - Car Wash Near Me - Buffalo, New York

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Just went to get a car wash... My suggestion- go early, hardly a line... nobody edgy yet... even the workers were calm and not frantically waving me towards the rear end of the car in front... My car is sparkling, the car wash itself is clean and well maintained. Highly recommend! read more

I usually try to hit a Delta Sonic for gas & for car washes. Delta Sonic usually has the lowest prices on gas. The problems I have with this gas station is, the gas pumps are too close together & if a car is filling up, or someone is in the store, you can't go around them to leave. You have to wait until their done. Also, I used to go to the one on Niagara Falls Boulevard all the time, where you could pay with cash in the pump. That was very convenient. At the Delaware location, you could never do that. When it's freezing, icy, slushy or just really wet outside, I don't want to have to walk all the way to the store just to pay , get overheated in the store for 30 seconds & then back out into the cold, slush & snow. That's an inconvenience to me. read more

This place is pricey - $41 for a 10-minute interior cleaning only - but no question they did a superior job. No way I could do this level of cleaning on my own with an industrial vacuum; they washed the mats, cleaned the upholstery, got rid of unwanted smells, and really restored the car after I destroyed the inside during an epic road trip. An interior cleaning is a must once or twice a year! read more

Went in for an interior clean after spilling coffee. They didn't clean the spill. They did vacuum and use some sort of armorall product on the steering wheel seats and some of the dash.The cloth they used left cloth remnants all over my dash. There was so much missed I just left read more

You take nothing seriously besides the cash your paid for the less then mediocre jobs your employees perform. I'm not calling a 1-800 to discuss my visit or anything else. I blame this behavior on Management- they allow and employ these men to work here. They CONDONE ripping customers off by means of deceitful practices and then shamefully pass the buck when questioned.. Keep your business. There are other more reputable places to receive honest service! "What" or "Who" I am speaking to?? What? Education is not required for employment. I understand the difficulty with this business now and You, the business manager; do not conduct yourself or your business properly. There are many places/entities that will look further into these practices and employment more throughly. I will not entertain this "situation" any longer. Fix your own person and your business. read more

This has to be the world's smallest car wash in the whole wide world. Ok maybe not the whole world, but at least Buffalo. There is so much going on here, people trying to get gas, shop, and even trying to get into the carwash lanes. All this in a little cramp area. If you are trying to get into the store, or even get gas. You could be trap due to other cars trying to navigate through this small space. The unlimited members lane isn't any faster than the regular lanes. Coming to this location you hope it's not busy, because you could find yourself frustrated by the congestion. But in all, the service is always good and consistent. read more

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I always go to delta sonic for Carwash and gas. Gas is cheap when u link a credit or debit to the delta sonic card. I get 12 cents off per gallon. Great deal for the gas. I am a member of the unlimited car wash and I go once in a while to get my car washed. Since since I got a huge streak down the hood of my car, I don't go as often anymore. Was really upset about that cuz my car is a new. The quick 10 min interior clean is a great investment too. Keeps the inside of my car clean and fresh! The staffs sometimes aren't too friendly. It's like a hit or a miss. read more

I enjoy their exterior cleanings every once in a while and interior cleanings once or twice a year. They are an easy way to keep your car nice. I don't need the unlimited pass bc I don't need my car to be constantly spotless, but I do appreciate the interior cleaning team. They are detail oriented and will even catch things the exterior automated clean might have missed (I've been sent back around for a complimentary re-wash wash but then before). read more

Delta Sonic Car Wash - Interior cleaning exit door - Car Wash Near Me - Buffalo, New York

I live pretty close by this Delta Sonic location, so it is a location that I literally frequent every week, whether it's to fill my gas tank, get a car wash, or to get my interiors cleaned. I've purchased the unlimited interior cleaning, and previously purchased the unlimited wash in the past, but to have both got a little pricey for me, so I cancelled the wash and kept the interior cleaning. Having cancelled the unlimited wash a few months back, I'm finally overdue for a car wash so I took my car for a wash today. Normally a very busy spot on a Saturday afternoon, it was pretty dead today due to the scattered shower. I went into the middle lane, and the girl (with long brown hair in a pony tail) behind the counter literally looked at me, no smiles, no greetings, just pure unhappiness on her face. I asked her about the prices, and I could tell she was very annoyed by my question. So to get it over with, she ran through the wash prices very VERY quickly...so quickly, I didn't understand what she had said, so I asked her to repeat it again. This girl gave me the nastiest look, you can tell by now she's even more annoyed. Then she repeated it again, and just as fast as the first time. So instead of asking her to repeat herself again, I told her to give me the cheapest wash. She charged my card, gave it back, turn around, never smiled, not one "thank you" or "have a nice day", nothing to indicate that our transaction was done. She just turned her back to me, probably hoping I understood the message. Before driving off, I looked at her name tag "Brittany". Note to Management: you need to move her somewhere else, nowhere near customers. ASAP. Her attitude sucks, and can cause some serious business. If I had to keep dealing with her again, I literally will stop going here altogether. That nastiness is not worth dealing with, weekly. Update one week later: I came back for another car wash and went into the far right lane, and this time I was assisted by a VERY NICE girl name Christina. I informed her that I had the unlimited interior and asked her about wash specials. She looked up my account, told me how much I had paid previously for unlimited washes and told me about the SUPER interior special as well. Christina was highly informative and extremely helpful. With her help, not only did I sign up again for the unlimited wash, but she also up-sold me on my current unlimited interior cleaning. At the end of the transaction, she gave me a gift card to Salvatore's and that was a nice surprise! Never have I been so happy and willing to just hand over my money!!! Overall, Christina did an AMAZING job, very friendly, informative, helpful and a strong (but not pushy) salesperson. She is a great asset for the company. read more

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Came through today with my husband. We just bought a new truck and we wanted to get the unlimited interior and exterior cleaning packages for it. We went through the drive thru car wash and purchased them both. Because we are half way through the month, they pro rated for us, and instead of $50 it came to about $30 , which is awesome for unlimited exterior and interior cleaning. The girl that helped us was awesome! So friendly and nice, she explained the package to us, hooked us up with the fancy sticker for inside the vehicle, etc. we also got a gas card, because their gas is cheaper when you buy the wash or interior cleaning. Best part: they have a Father's Day promotion right now, so we got two gift cards to Salvatore's! Great service, great deals, couldn't ask for a better experience. read more

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Some of the workers are extremely lazy also blocking gas pumps etc. to much socializing.

Stopped by because I have the monthly pass for unlimited car washes. Just found out recently that if you have the pass on your car you can stop by any Delta Sonic which is definitely much more convenient than having to go to one area all the time. I like this location because the line seems shorter. I also like now that they have made a specific lane direct exit to the street if you don't care if they towel dry your car. Since they never really seem to do a decent job drying and you feel obligated to tip, I choose exit to the street most times. My reason for only 3 stars....they pretty much have the best place in WNY for a car wash, but when you've lived in other cities that have set the bar much higher on service and friendliness an amazing car wash and spectacular drying.....a crew that loves what they do and it shows - well then you see my point, just not at that level. read more

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Always friendly. They do a great job on my car. Well worth the monthly fee! Make sure you have $ with you to tip the driers at the need of the car wash! These people work their butts off in all kinds of Western NewYork weather! read more

I work nearby so have been back at this location more frequently. I've got the unlimited monthly interior cleaning option, which is nice when you have dogs. The cleaning that you get is okay, maybe even pretty good. I wouldn't say it's great. But if I'm ever not totally thrilled, I just bring it back through again the next day. One thing that's really weird at this location is that, when you get your oil changed, they don't invite you to sit in the waiting room. They just leave you sitting in the car. It's weird. I just get out and go to the waiting room because I know it's there. At the Blvd. location they invite you to the waiting area and give you a buzzer to know when your car is done. I could live without the buzzer, but I do prefer not being in the car. I'm torn between 3 and 4 stars but the kids who work here are nice so I'm giving 4. Would be good if management could improve the experience between this location and the Blvd one. read more

Like seriously? I'm only giving two stars because the staff was nice. I tipped the guy who cleaned my car out$10 only because he looked like he was working hard. He took my car off the conveyer belt and spent about another ten minutes on it. I dont know what cleaner they used or how they instruct people to wipe, scrub etc but it was literally still dirty when I got in. I asked the guy to allow me to utilize his cloth as I attempted to wipe it it down myself. Some of the dirt was coming off as I scrubbed. I got the unlimited plan with the addition cleaner thats supposed to sanitize, blow all the dirts and crud from the speakers and vents and to top it off, leave everything looking shiny. Uhmmm what happened? None one of that was a reality. I paid $43 for nothing. I ended up leaving there heading to dollar tree where I got a bottle of lime and backing soda fabulous and two car cleaning cloths. When I say the dirt came off instantaneously. Just beautiful with a $2 purchase. I dont recommend getting the extra "value option for $20 more per visit. It sucks. Now the detailing I believe it depends on who's cleaning it and if their clothes are clean or not, so I'm not dismissing the detail shop. read more

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Watch out these people are scammers. I got overcharged on my card for 30$ for an alleged 20$ wash. This place is trash

This place is awesome. Gas, car wash, cleaning and detailing....all at a pretty affordable price for the time it saves. I took my mother-in-laws car here to get it cleaned and vacuumed out after her dog had to be put down. They got at almost all of the dog hair and even took a second pass with the vacuums when a few spots were missed without any complaint or attitude. All of the employees I came in contact with were responsive, friendly and efficient...a rarity for what we experienced in neighborhood businesses elsewhere. Even the homeless guy hanging around asked me politely if he could smoke on the waiting area deck. read more

The techs at delta sonic for the oil changes are fantastic. They are super friendly and professional. There are multiple techs that take care of you and go through their complimentary safety inspection quickly to get you through without any hassles. read more

This tire passed inspection at Delta Sonic. I'm livid. It blew on the 33. One of the most dangerous spots for that to happen. Thankfully the tow arrived quickly. They brought 2 trucks to keep us from getting hit. read more

Delta Sonic Car Wash - They let this tire pass inspection. It blew on 33. I am livid. Most dangerous place to get a flat. - Car Wash Near Me - Buffalo, New York

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This is my go to place for car washes and gas! I link my debit card to the Delta Sonic card and get 15 cents off per gallon of gas. I think it's a great deal and totally worth it. I also have the unlimited car wash membership and go at least once a week. It's a good deal especially for the winter time with snow and salt stains. The car wash does get busy during the weekdays 3-6pm and the weekends so I always go in the morning. I've never had a problem with the staff. I think they do a great job especially when they have to stand in the cold. I certainly would not survive so kudos to them! read more

This Delta Sonic is always busy, but they sure keep the line moving fast. It's a bit confusing where the car wash area begins. I know the associates have jobs to do, but please stop trying to upsell me every. single. time. The location seems crammed. Whenever I drive by, there are lines for the wash and gas. The gas station could use more pumps, but there's simply no extra room. read more

Delta Sonic Car Wash - long lines on a nonsnowy day - Car Wash Near Me - Buffalo, New York

This location is horrible. Never open on time for the car wash although they never have an issue taking the money out of my account on time. Just frustrating as this car wash is old and not as effective as some of the other locations. Water is smelly at times and almost smells like raw sewage and or sulfur. Never have this issue at Royal Car Wash. Also it is deceiving for this company to say touch less.! It's not touch-less it just touches less. read more

went for an oil change a few days later I see on my driveway oil on my floor. I end up going to my dealership West herr they informed me that when I went to Delta sonic on Delaware they did not tighten the part where the oil change goes in. Therefore, I was leaking oil to the point that I had no oil on my transmission zero service will never go again never ever will I go again to the Delta sonic will not recommend. read more

This was my first time getting my vehicle detailed and to be honest not sure if I'll ever be doing it again. I think they need to put some air fresheners in the waiting area to help cover the strong smell of weed. I went outside to get away from the smell then I had to sit next to the people outside smoking in the waiting area. read more

Always good customer service !!! 1. Nice location 2. Fast service 3. Gas station available but no coffee lol 4. No busy on weekdays 5.wash monthly pass is good for winter time 6. Today everyone don't look on good mood but is the middle of the week lol 7. But overall good customer service 8. Ohhhh gas prices are good read more

Delta Sonic Car Wash - Car Wash Near Me - Buffalo, New York

Got an inspection and wanted an oil change but they didn't have the filter. Bryant A. did the inspection and ordered the filter.... couldn't have been any more courteous and professional!!! Great Job read more

I like Delta Sonic for the most part and subscribe for their unlimited washes. I'm also a fan of their brick oven pizza (that's right, tasty gas station pizza!) in the Main St. location and although I haven't tried it here yet, I imagine it's also pretty good. My only qualm with this location is that I've found that so often the subscribed members do not have that extra lane open for them very often. When it is open, I've found it being held up and moving forward SLOWER than the regular lane without an employee to come and settle the problem fairly quickly. I wish they would have the fast-lane for those with passes always functioning. read more

I brought my car in for detail service. my cad was a mess. Between my dog, a visit to the Adirondacks, food, and kayak equipment my car needed a major cleaning. I got the express service, and Emma S was the worker. when I picked up my car, i thought I had a new car. it was spotless the mats were clean, the rugs were like new, and all of the nooks and crannies were cleaned out and washed. it was better than I had hoped for! Great job. read more

This hands-free car wash is Buffalo's personal amusement park ride! It's a fun way to keep your car clean, and you can save on gas while you're there! read more

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Scrub a dub dub! So I'm a person who is obsessed with keeping his car clean so I had to get the unlimited packages here (for both interior and exterior). Honestly, Delta Sonic is like the fast food of car washes. I get better cleanings overall at the mom and pop shops (when I say better cleaning I mean they pay more attention to detail). Furthermore, the "10 minute cleaning" isn't as great as I would expect it. Yes, they vacuum and do basic shampooing of the rubber mats but when you ask them to focus on cleaning out the center console, underneath the emergency break it's like they use a dry cloth to clean it and I still see remnants of things that should've been cleaned (it's as though they didn't clean it at all). I like that they do the rubber mats and they spray your tires to give it that extra *bling*... A suggestion: What would be nice is if they added air fresheners and/or different fragrances (maybe spice it up for different seasons or something. Keep the fragrances a bit more interesting. You can keep the standard ones but throw in some limited time ones) Overall, it's a basic clean and it's a decent price. P.S. they are always trying to get you pay extra for things that should be included in the basic 10 minute clean. P.S.S. The Niagara Falls blvd one near the boulevard mall has a better drive in car wash than the one on Delaware ave near target (you go through more hoses and machines near the blvd) read more

Unlimited wash plan and The Card make stopping for a gas and wash not only cheap (unlimited plan pays for itself in less than 2 washes) and at least 10¢ off per gallon makes this the cheapest gas (aside from tops when you have points). I don't shop at tops so this is the only gas station I go to. read more

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