I don't like to post negative reviews, but I am hoping this will get someone's attention since I…read morehave inquired twice now on the overall condition of the car wash. I have a very basic membership; that said the standard should be the same for all memberships regardless. The equipment holster is broken, many of the vacuums are not working or not there altogether. Things have definitely changed. When I inquired a few months ago, I was told they had complaints and were working on the situation, yet when I was there two days ago, nothing had changed. The location is ideal, but oversight seems to be lacking. I hope the management/ownership team looks into this and restores what was when it first opened. Thank you.

Your car literally only gets clean with water , Everyime I go they talk me into buying this 30…read morepackage for the express wash but give you a bubble bath wash the first time and you think wow ok , then you go back for the express wash and it water

They were fast thorough and impeccable customer service. I just came from the store and they…read moreactually helped me with my bags to clear them from the car so that I can get it washed inside and out. It was my first time in about a year ago but I hadn't expected the price included in inside cleaning as well!! 10 out of 10. Definitely recommend

Needed an entire in and out car wash. $11 for a car, $12 for an SUV and $14 for a van! Feels like a…read morebrand new car! I even brought my friend with me and she fell in love!!!

I stopped at One Stop today for a car wash. They had free car washes this weekend. I could have…read moreupgraded to the tire shine and waxing for $5.00 but I chose not to. I'm regretting that now. This place is great. The associates are friendly and kind. They're good at directing me onto the track. It's a lot less stressful than Delta Sonic and their nonsense. Their vacuums are free so I definitely plan on returning in the future. I didn't realize that it was touchless. (No one wipes down your car when you're finished in the car wash.) I should've asked. Had I know, I would've tipped them, when I came up. It's not too pricy. I probably wouldn't take part in their monthly club yet. I appreciate this car wash and will definitely return soon.

great human service when the app messed up 5 stars !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!read more

I thought the first service attendant was pretty rude. No instructions at all just basically took…read moremy money and advised me to move forward. The second guy I came in contact with said something through my window and when I rolled it down to chat with him he was singing rap music. I like rap music and all but he couldn't sing. The wash did not do a good job either. I paid 20 dollars and my car had hard water stains all over it. Not really worth the money at all.

An update: the unlimited car washes for $29/month is such a deal; between the salt and the sand of…read morethe Southern Tier and greater Buffalo, twice-weekly washes are just good maintenance!

Cheapest gas in the area by far. Typically they are at least ten cents cheaper than most of the…read moreother stations around. Because of that, they are almost always busy with lines at the pumps. But, they have staff directing the flow to the various pumps so that helps to keep things managable. The pump area is clean and well maintained. While I was there, a staff person went around and emptied/changed garbage bags even though they weren't overflowing or anything. It shows they have attention to details like that. The shop is well stocked with a variety of convenience items and fountain drinks and it is clean and well maintained as well. I've had a car wash at this location and my car left looking great! I haven't used the oil change or detail, so I can't speak to that, but overall a great location.

They missed a lot of spots outside and in, overpriced and they always try to upsell you. I wanted…read moreto Go back Through to Have them Get the outside spots that were missed, but it was far too busy and I didn't have time. Disappointed

On August 16th I tried to get a car wash. I put in almost the whole 10.00$ in quarters I got. My…read morequarters we're stuck in 3rd stale so I went to next one and the same thing happened. I immediately called the phone number and it has no answering system that works. I left text messages and I got no satisfaction or even a call. They have cameras and do nothing to help the consumer.

This is my goto car wash place during the Winter. I only use the soapy power wash so it is…read morecompletely touch free. even if there is a line there are enough bays to keep the wait time short enough. If their machines ever have an issue they will take care of you....no waiting at all, very good people. I once had to contact the business because one of their bays ate my $5 (cash...dinosaur here...I know) and not only did I get a quick reply, I got two which said we will help you in any way possible. jutst FYI know that if you use a card your statement will show a $10 charge at first and then once finalized it will be the actual amount you used. For me it is usually $4. Worth going there on a weekly basis. great place!

Quick and easy, in and out service, good value for an automatic car wash, especially if one buys a…read moremulti pack (in May 2026 there's a spiff of four Bisons home game tickets!) For an additional fee, an interior cleaning service is available, or if you become a member, you can use an interior space to clean your car yourself (available at some locations).

I paid for a Super Kiss Plus plan and come to find out that Delta Sonic has been doing a basic wash…read moreon my car all winter. The basic wash uses a neoprene brush, that and along with their recycled water that is full of abrasive elements after washing multiple cars all day, has left scratches along both sides of my brand new 2026 vehicle. Delta Sonic's area manager Dave was very rude accused me of lying about the damages and the brush causing the damages. He refused to look up camera footage from February, March and April to prove that yes they did use those blue round neoprene brushes on my vehicle even though that was not in my plan. He reprimanded me for having less than 7,000 miles on my vehicle and told me that is a lot of miles for a new vehicle and that is where my scratches came from. I told him I live in the country and work in Buffalo so yes I have miles from driving back and forth to work every day and that would not cause parallel buff lines with scratches that trail along both sides of my vehicle. The only thing my vehicle was squeezed through since I got it was those blue neoprene brushes that should've never been used in the first place because I wasn't supposed to be getting a basic wash. I paid for a super kiss plus plan. So therefore not only did they damage my car they were charging me for a super kiss plus plan and only giving me a basic wash all winter. $1700 of damage

My new go to place for detailing. Went with the full interior detail since I travel a lot for work…read moreand spend a lot of time in my car. I invest in good cleanings every couple months. Mack's did such a phenomenal job, probably one of the best places I've ever went too. Highly recommend. Will be returning.

In February 2022 I was looking to trade my car in and took it here to have it detailed. Everyone at…read moremy work was amazed at how great my car looked. It was hard to trade my car in. It looked so great. I felt like I had a new car. The dealership that I traded in at a month later said that were shocked at how great my car looked in the middle of winter. I just scheduled to take my sons vehicle to take in and I'm sure I won't be disappointed. Support this amazing local business.

Okay, I usually like to stick to food as that's more fun to review, but a business like this merits…read morea little mention as they work really hard at what they do, so much so that one trip here is more valuable for your ride than multiple Superkisses. Hell, a super make out won't have your car looking this good. It can take sometime, but trust me it is worth. A couple guys hand wash, then a couple more hand dry your ride. Your car comes out immaculate. Money very wel