They are usually very nice but always try to sell you things that you don't actually need. Quick…read moreservice but the prices are only okay with the coupons, could definitely get a better value considering this is a chain corporation. This particular time they messed up my tires while doing the rotation so I had to go somewhere else later to get that fixed. I won't be going back.

My wife received a coupon for Valvoline for an oil change . She took her car to the one on Sheridan…read moreDrive In Amherst. They proceeded to check the entire vehicle told my wife that she needed a cabin filter but she told them my husband changes those they showed her the filter and said look how dirty it is the filter was just changed 6 months before and the filter was not dirty it was charcoal because it's a charcoal filter . When reinstalling the filter they left pieces of the filter housing on the floor of the car . It arrived home with my wife with the pieces still on the floor of my car . In addition my wife asked to have the tires rotated they did rotate the tires however they did not check the air pressure which is part of tire rotation three of my wife's tires were low on air the warning light in the car was on when she got home. I think that is something that they should check and make sure when they are rotating the tires. ​ I had to fill them myself . The coupons are really good idea to get you in the front door . I have to believe that the workers there to get some kind of bonus for selling your stuff .

They have been doing a great job in the cold winter we are having. Open when it's safe for the…read morestaff to be outside with water, they spray your car free of salt as much as possible. The lines move reasonably quickly, but you may wait for a time, lots of other people trying to wash the salt off their car too.

Would leave zero if possible. I went to this location on 8/4/26 for a standard car wash for my…read morenewly purchased car from earlier this year. Went through the four employees who stamp and use pressure hoses on the car. Went through the wash directly behind another suv. I exited the car wash with a CRACK in the center of my windshield top to bottom. I spoke with the manager politely and calmly. I was LIED to during this conversation. Not even 24 hours later do I receive a basic written letter from delta sonic that they are DENYING LIABILITY for this damage. Spoke to this locations manager once again and find out the VIDEO FOOTAGE of my car before entering the car wash NO LONGER EXISTS . Obviously the four employees working on my car before entering the wash would have noticed the crack and refuse entry to the wash. I certainly would not enter a car wash with a crack! Now I have to replace my entire windshield on my new car for over $1700 out of pocket! This company has multiple claims just like this and everyone receives the same standard denial letter. This location also rushed my car right behind another in the wash and I guarantee debris was thrown onto my car because of this. The location also had signs up for REPAIRS done to the car wash. This company and this stores manager lack of any practice of accountability and Customer service practices. I WOULD AVOID delta sonic car washes and this location at all costs.

I like the Take 5 chain; I've used them in multiple States. Today was my first experience at the…read moreElmwood Avenue store. My first impression was not a good one: A sticker announced a store service fee of $6.99 on my $125 service. Gah! There were three bays, three techs, three cars. Mine was the last in. I was there for an oil change. It was 25 minutes before I was even acknowledged. No water? That's a company standard. Another young woman who arrived after me asked, "How much longer, I've been here 20 minutes already". She was told, "About 20 minutes, there are other customers". No reassurances or apologies. Maybe I arrived on an off day, but my impression was there was no heart, no hospitality, no hustle.

These guys overtightened the drain plug so bad on my car that I'm probably gonna need to buy a new…read moreoil pan. I went back to the shop to talk about it, and the shop manager became upset and told me to get out, after inadvertently admitting that they tightened the plug to the wrong specs. He told me to "call corporate". I filed a claim with their corporate office 3 weeks ago, and then last week as well, and have not heard anything back.

I paid for a Super Kiss Plus plan and come to find out that Delta Sonic has been doing a basic wash…read moreon my car all winter. The basic wash uses a neoprene brush, that and along with their recycled water that is full of abrasive elements after washing multiple cars all day, has left scratches along both sides of my brand new 2026 vehicle. Delta Sonic's area manager Dave was very rude accused me of lying about the damages and the brush causing the damages. He refused to look up camera footage from February, March and April to prove that yes they did use those blue round neoprene brushes on my vehicle even though that was not in my plan. He reprimanded me for having less than 7,000 miles on my vehicle and told me that is a lot of miles for a new vehicle and that is where my scratches came from. I told him I live in the country and work in Buffalo so yes I have miles from driving back and forth to work every day and that would not cause parallel buff lines with scratches that trail along both sides of my vehicle. The only thing my vehicle was squeezed through since I got it was those blue neoprene brushes that should've never been used in the first place because I wasn't supposed to be getting a basic wash. I paid for a super kiss plus plan. So therefore not only did they damage my car they were charging me for a super kiss plus plan and only giving me a basic wash all winter. $1700 of damage

I am a delta sonic unlimited wash holder. Yesterday I decided take advantage and get a interior…read moredetail. The car was a mess! The process was easy and pretty quick. Of course they upsale, but seeing the shape of my car I agreed to it all haha. The process for pulling up to being complete was just a little bit over an hours. The associate who took my service request, was very friendly and did provide good suggestions. Not a detail pricing expert as I don't do it often, but I felt the services that were provided were worth what I paid. I will definitely try maintain and use the interior services again. Although the car did not get clean clean, but again it was in bad shape, so I couldn't complain. Few more should look like knew! My only pain point with delta sonic is the construction of ALL their shops not just this one. It's very stressfully to me trying to get to the car wash entrance. Everyone does not follow the every other car rule and it can't get ugly in that line!

If you're going for a NYS inspection, you're going to have a very long wait…read more There was 1 car in the shop for an inspection & the guy said it would be at least an hour (for an inspection???) Then, the old man who had been waiting for over an hour before I got there, said he's been working on the same car this whole time. The mechanic said the old man's car would take at least a 1/2 hour. Then, a semi came & he was helping unload that. A woman pulled up for an oil change & he took her right in. He said any oil changes that come in before my van gets inspected, he's gonna take first. I left ! Screw that bs !!

Not the best value (60.00 oil change) I would suggest shopping around a little before going here. I…read morehad to listen to the relationship drama between the employees while waiting.

I paid for a Super Kiss Plus plan and come to find out that Delta Sonic has been doing a basic wash…read moreon my car all winter. The basic wash uses a neoprene brush, that and along with their recycled water that is full of abrasive elements after washing multiple cars all day, has left scratches along both sides of my brand new 2026 vehicle. Delta Sonic's area manager Dave was very rude accused me of lying about the damages and the brush causing the damages. He refused to look up camera footage from February, March and April to prove that yes they did use those blue round neoprene brushes on my vehicle even though that was not in my plan. He reprimanded me for having less than 7,000 miles on my vehicle and told me that is a lot of miles for a new vehicle and that is where my scratches came from. I told him I live in the country and work in Buffalo so yes I have miles from driving back and forth to work every day and that would not cause parallel buff lines with scratches that trail along both sides of my vehicle. The only thing my vehicle was squeezed through since I got it was those blue neoprene brushes that should've never been used in the first place because I wasn't supposed to be getting a basic wash. I paid for a super kiss plus plan. So therefore not only did they damage my car they were charging me for a super kiss plus plan and only giving me a basic wash all winter.

Yay it was great. Why only 1 car wash? 4 lanes of cars and everyone has to merge, into one lane.read more

I would advise not to bring your vehicle to this place for any service work or anything else for…read morethat matter. I take care of my own vehicles as far as repairs and routine maintenance so I like to believe that my truck is mechanically sound. I brought my truck in for a simple nys inspection and I strongly believe that my truck was tampered with in order for them to suggest a service job. After about 45min of waiting for the inspection, one of the kids came back stating that I had a leaky brake line.... which according to my spotless driveway was a concerning lie. But after refusal of work i get back home and all of a sudden I'm leaking brake fluid from the front driver side. I assess the situation and find a line that looked to be tampered with. I fixed the line and ended up getting my nys inspection done elsewhere. Now I understand things happen, and parts wear, but in this particular situation, something didn't seem right. These guys are untrust worthy and unprofessional. Take your vehicle to a trusted professional.

super nice guys who do great work. i will say that they usually take longer than they quote so just…read morekeep that in mind while you're scheduling

I needed a transmission range sensor and Pep Boys told me that they can't do that that I have to…read moretake it to the dealership or wherever I got the van. Well, they were incorrect, Top Value Transmissions got in touch with me and let me know that they take care of that. Amy, the owner wasn't sure if that was gonna be the actual problem or not until she saw it for herself. So I brought my van out there, it's borderline wheatfield and Niagara Falls, New York.. She had to order the part because I did in fact need the sensor, and it took six days to get there, so I went without a van, but I could've gotten it if I wanted it bad enough I just didn't really care at that point, I was so fed up with needing so much stuff done to the van to pass inspection. Amy found a lot of problems with it, of course. So she replaced the brakes and brake pads and other things that I don't know but everything that it definitely needed. And then eventually did the transmission sensor. Forgetting all the work done that I did it didn't cost too much. I mean it was a lot a lot for me. I can't afford anything is everybody knows, but just under $2000 to get a lot of work done. But just driving it home the van felt like a completely different van. Felt so nice. So she was able to take care of the job. I highly recommend her. She goes into detail about what you need. She's not a bullshitter and she even holds onto the parts that she took from your vehicle that were damaged and shows you afterwards and boy was mine in dire need of parts. Thank you, Amy and crew.

From the owner: Women Owned! Quality repairs at an affordable price. We will match or beat any written verified…read morequote within a 60 mile radius. After hours pick-up and drop-off available upon request.