They are usually very nice but always try to sell you things that you don't actually need. Quick…read moreservice but the prices are only okay with the coupons, could definitely get a better value considering this is a chain corporation. This particular time they messed up my tires while doing the rotation so I had to go somewhere else later to get that fixed. I won't be going back.

My wife received a coupon for Valvoline for an oil change . She took her car to the one on Sheridan…read moreDrive In Amherst. They proceeded to check the entire vehicle told my wife that she needed a cabin filter but she told them my husband changes those they showed her the filter and said look how dirty it is the filter was just changed 6 months before and the filter was not dirty it was charcoal because it's a charcoal filter . When reinstalling the filter they left pieces of the filter housing on the floor of the car . It arrived home with my wife with the pieces still on the floor of my car . In addition my wife asked to have the tires rotated they did rotate the tires however they did not check the air pressure which is part of tire rotation three of my wife's tires were low on air the warning light in the car was on when she got home. I think that is something that they should check and make sure when they are rotating the tires. ​ I had to fill them myself . The coupons are really good idea to get you in the front door . I have to believe that the workers there to get some kind of bonus for selling your stuff .

Needed to find a go to mechanic in Buffalo for my daughter. Her car had one major issue and one…read morerelatively small one but that one had some slight safety implications . My strategy for finding any new third party is to read the reviews and try and synthesize the truth, speak to a decision maker and assess and finally ask for some quotes for the parts and labor. I spoke to four shops and of course everyone needs to see the job before finally committing and that scope can obviously change. Sam freely and patiently gave me some quotes for both (others couldn't get past - we need to see it), the quotes and the final pricing were both very fair and competitive. Mo communicated freely during the fix and heres the kicker and why we'll trust these guys moving forward. They easily could have turned the minor job into a relatively major fix and they didn't, the problem and solution was less in every sense than what I assumed it would be including their cost - great job the both of you!

Anywhere from may to June of 2022 I took my Chevy cobalt to get the back right break done and on…read morethe 4th of July the car swerved to the left and then to the right then it totaled on the expressway going towards west of the 33. He had an unlicensed mechanic working on my car at the time. Not sure how business is for them but I do not appreciate my experience

They have been doing a great job in the cold winter we are having. Open when it's safe for the…read morestaff to be outside with water, they spray your car free of salt as much as possible. The lines move reasonably quickly, but you may wait for a time, lots of other people trying to wash the salt off their car too.

I paid for a Super Kiss Plus plan and come to find out that Delta Sonic has been doing a basic wash…read moreon my car all winter. The basic wash uses a neoprene brush, that and along with their recycled water that is full of abrasive elements after washing multiple cars all day, has left scratches along both sides of my brand new 2026 vehicle. Delta Sonic's area manager Dave was very rude accused me of lying about the damages and the brush causing the damages. He refused to look up camera footage from February, March and April to prove that yes they did use those blue round neoprene brushes on my vehicle even though that was not in my plan. He reprimanded me for having less than 7,000 miles on my vehicle and told me that is a lot of miles for a new vehicle and that is where my scratches came from. I told him I live in the country and work in Buffalo so yes I have miles from driving back and forth to work every day and that would not cause parallel buff lines with scratches that trail along both sides of my vehicle. The only thing my vehicle was squeezed through since I got it was those blue neoprene brushes that should've never been used in the first place because I wasn't supposed to be getting a basic wash. I paid for a super kiss plus plan. So therefore not only did they damage my car they were charging me for a super kiss plus plan and only giving me a basic wash all winter. $1700 of damage

Recommended with my highest possible compliments. My personal experience was superb! I'm done…read moregambling on mechanics Finally! FYI -39 5 star reviews out of 39 review, Jonah is the most honest business owner/mechanic in Buffalo. Consider before wasting your money at any other shop.

I messaged them about replacing my headlight assembly with one I brought in, and they were very…read morechill about that. Service was quick and they did everything I asked.

Went here to do my inspection and they were wonderful. It was the end of the month and I arrived at…read more4:30 (they close at 5pm). They squeezed me in and it was effortless and flawless. The inspector helped himself to one of my zebra cakes I left in the passenger seat but it was the least I could do given that they squeezed me in. Definitely come here if you need a last minute inspection!

These guys are great. Super chill, affordable, and quick. Stopped here on my way to work for a tire…read morechange. Easiest auto shop visit I've experienced.

I like the Take 5 chain; I've used them in multiple States. Today was my first experience at the…read moreElmwood Avenue store. My first impression was not a good one: A sticker announced a store service fee of $6.99 on my $125 service. Gah! There were three bays, three techs, three cars. Mine was the last in. I was there for an oil change. It was 25 minutes before I was even acknowledged. No water? That's a company standard. Another young woman who arrived after me asked, "How much longer, I've been here 20 minutes already". She was told, "About 20 minutes, there are other customers". No reassurances or apologies. Maybe I arrived on an off day, but my impression was there was no heart, no hospitality, no hustle.

From the owner: Take 5 is your go-to for fast and simple oil changes in Buffalo - we get you back on the road fast…read moreso you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more, all while you stay in your car. Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think.

Brought my daughter in for an oil change and the team members were courteous and the process was…read morequick and professional!

If you're going for a NYS inspection, you're going to have a very long wait…read more There was 1 car in the shop for an inspection & the guy said it would be at least an hour (for an inspection???) Then, the old man who had been waiting for over an hour before I got there, said he's been working on the same car this whole time. The mechanic said the old man's car would take at least a 1/2 hour. Then, a semi came & he was helping unload that. A woman pulled up for an oil change & he took her right in. He said any oil changes that come in before my van gets inspected, he's gonna take first. I left ! Screw that bs !!

Tyler best powerwasher, amazing service. Gets the job done very quickly with amazing quality serviceread more

I paid for a Super Kiss Plus plan and come to find out that Delta Sonic has been doing a basic wash…read moreon my car all winter. The basic wash uses a neoprene brush, that and along with their recycled water that is full of abrasive elements after washing multiple cars all day, has left scratches along both sides of my brand new 2026 vehicle. Delta Sonic's area manager Dave was very rude accused me of lying about the damages and the brush causing the damages. He refused to look up camera footage from February, March and April to prove that yes they did use those blue round neoprene brushes on my vehicle even though that was not in my plan. He reprimanded me for having less than 7,000 miles on my vehicle and told me that is a lot of miles for a new vehicle and that is where my scratches came from. I told him I live in the country and work in Buffalo so yes I have miles from driving back and forth to work every day and that would not cause parallel buff lines with scratches that trail along both sides of my vehicle. The only thing my vehicle was squeezed through since I got it was those blue neoprene brushes that should've never been used in the first place because I wasn't supposed to be getting a basic wash. I paid for a super kiss plus plan. So therefore not only did they damage my car they were charging me for a super kiss plus plan and only giving me a basic wash all winter. $1700 of damage

Yay it was great. Why only 1 car wash? 4 lanes of cars and everyone has to merge, into one lane.read more

I paid for a Super Kiss Plus plan and come to find out that Delta Sonic has been doing a basic wash…read moreon my car all winter. The basic wash uses a neoprene brush, that and along with their recycled water that is full of abrasive elements after washing multiple cars all day, has left scratches along both sides of my brand new 2026 vehicle. Delta Sonic's area manager Dave was very rude accused me of lying about the damages and the brush causing the damages. He refused to look up camera footage from February, March and April to prove that yes they did use those blue round neoprene brushes on my vehicle even though that was not in my plan. He reprimanded me for having less than 7,000 miles on my vehicle and told me that is a lot of miles for a new vehicle and that is where my scratches came from. I told him I live in the country and work in Buffalo so yes I have miles from driving back and forth to work every day and that would not cause parallel buff lines with scratches that trail along both sides of my vehicle. The only thing my vehicle was squeezed through since I got it was those blue neoprene brushes that should've never been used in the first place because I wasn't supposed to be getting a basic wash. I paid for a super kiss plus plan. So therefore not only did they damage my car they were charging me for a super kiss plus plan and only giving me a basic wash all winter.

First visit this month last week needed breaks, the brakes were fine but it took 5 hours, with an…read moreappointment. Second visit was for tires today, had an appointment for 3 pm, was there at 2:45 said it would be 1 and a half hours. Well 2 and a half hour later we finely got the truck off the rack. Worst part is they had CNN on the TV and boy does it burn me up to have to listen to CNN's bias BS. Harris spewing garbage on a loop for 2 and a half hours will make anyone with a brain hostile. Heads up DUNN don't force political bias on your customers, they may NEVER return. DUNN on 2300 DELAWARE AVE, BUFFALO, NY 14216

Good service, good prices - much less than dealer was going to charge for 4 exact same tires and…read morealignment. Check prices here first before having dealer do it.