I've had bad experiences with similar types of companies but have consistently had good ones at…read morethis valvoline. Even before I moved to the US, I would purposely wait till I was visiting buffalo to get an oil change here because the staff is always super friendly and polite, they are honest and most importantly they are not pushy after you say no thank you. On my last visit Steve was very personable, helpful and answered all of my (annoying) questions. I had to wait over 40 minutes last time I was there, which I understand sometimes it's busy - but there's got to be a better way to save your spot in the queue than letting your car sit and run for an hour.

They are usually very nice but always try to sell you things that you don't actually need. Quick…read moreservice but the prices are only okay with the coupons, could definitely get a better value considering this is a chain corporation. This particular time they messed up my tires while doing the rotation so I had to go somewhere else later to get that fixed. I won't be going back.

The owner was very knowledgeable and help me identify a couple of issues I have with my truck…read more We're able to get the parts order and the work done in a couple of days no over paying and great service.

Had my car for 2 days and didn't fix it. But charged me $220 for a smoke test, and driving my car…read morearound for two hours. No communication. Left his sweater and deodorant in my car then proceeded to call my phone so much I had to block his number. Weird interaction and bad service.

Gio on Delaware Ave location went above and beyond to get the bugs off- he deserves to be…read morerecognized for his outstanding service

They have been doing a great job in the cold winter we are having. Open when it's safe for the…read morestaff to be outside with water, they spray your car free of salt as much as possible. The lines move reasonably quickly, but you may wait for a time, lots of other people trying to wash the salt off their car too.

I can't recommend this place enough. The most laid back, helpful, and honest mechanics you'll find.read more

I have been going to Forest automotive for about four years now, and I have nothing but positive…read morethings to say. They are incredibly honest, diligent and communicative. Highly recommend!

Went here to do my inspection and they were wonderful. It was the end of the month and I arrived at…read more4:30 (they close at 5pm). They squeezed me in and it was effortless and flawless. The inspector helped himself to one of my zebra cakes I left in the passenger seat but it was the least I could do given that they squeezed me in. Definitely come here if you need a last minute inspection!

Over the last couple of months, both my boyfriend and I have started going to Town store for minor…read morecar repairs, car inspections, and some body work/tire rotations. We both have been pleased with the exceptional service and fair prices no matter how big or how small the repairs are. We will definitely continue to support this local establishment for all of our car needs and repairs.

I like the Take 5 chain; I've used them in multiple States. Today was my first experience at the…read moreElmwood Avenue store. My first impression was not a good one: A sticker announced a store service fee of $6.99 on my $125 service. Gah! There were three bays, three techs, three cars. Mine was the last in. I was there for an oil change. It was 25 minutes before I was even acknowledged. No water? That's a company standard. Another young woman who arrived after me asked, "How much longer, I've been here 20 minutes already". She was told, "About 20 minutes, there are other customers". No reassurances or apologies. Maybe I arrived on an off day, but my impression was there was no heart, no hospitality, no hustle.

These guys overtightened the drain plug so bad on my car that I'm probably gonna need to buy a new…read moreoil pan. I went back to the shop to talk about it, and the shop manager became upset and told me to get out, after inadvertently admitting that they tightened the plug to the wrong specs. He told me to "call corporate". I filed a claim with their corporate office 3 weeks ago, and then last week as well, and have not heard anything back.

Brought my daughter in for an oil change and the team members were courteous and the process was…read morequick and professional!

If you're going for a NYS inspection, you're going to have a very long wait…read more There was 1 car in the shop for an inspection & the guy said it would be at least an hour (for an inspection???) Then, the old man who had been waiting for over an hour before I got there, said he's been working on the same car this whole time. The mechanic said the old man's car would take at least a 1/2 hour. Then, a semi came & he was helping unload that. A woman pulled up for an oil change & he took her right in. He said any oil changes that come in before my van gets inspected, he's gonna take first. I left ! Screw that bs !!

Car wash interior and exterior are excellent. If you're looking for a clean bathroom forget it. No…read morematter the location the bathrooms are nasty. Love the touch less car wash. Wish they'd get Tim Hortons rather than Dunkin.

I am a delta sonic unlimited wash holder. Yesterday I decided take advantage and get a interior…read moredetail. The car was a mess! The process was easy and pretty quick. Of course they upsale, but seeing the shape of my car I agreed to it all haha. The process for pulling up to being complete was just a little bit over an hours. The associate who took my service request, was very friendly and did provide good suggestions. Not a detail pricing expert as I don't do it often, but I felt the services that were provided were worth what I paid. I will definitely try maintain and use the interior services again. Although the car did not get clean clean, but again it was in bad shape, so I couldn't complain. Few more should look like knew! My only pain point with delta sonic is the construction of ALL their shops not just this one. It's very stressfully to me trying to get to the car wash entrance. Everyone does not follow the every other car rule and it can't get ugly in that line!

I would like to give 3 1/2 stars for this review but I'll err on the higher side…read more I got my car detailed as a gift for Mother's Day yesterday. Having done a Yelp event about car detailing I had knowledge and expectations of how the car should be cleaned inside. And my car has been making trips back and forth to Pittsburgh so it really needed a good cleaning. But it wasn't in the category of dirty car horror stories that the car detailer described by any stretch. As I was taught by the zoom program I emptied the entire car of everything before it was taken in for cleaning. I also left all the hidden and not hidden cup holders and compartments open to make sure that they were given the best possible opportunity to get the car as clean as possible. The most important part was the space between the console and the seat. That skinny space you drop things in but can't fit your hand in to clean it up. And of course underneath the seats where the stuff that fell between seat and the console rolled. How did it turn out? Well it was returned to me at about 6:30 at night. It looked good but let me say that I did find a French fry underneath the drivers side seat. They left instructions to leave the windows cracked to let the car dry out. That's not an option if you don't have a garage that locks or a garage at all. Nor should the car be that wet. But in any case I wasn't going to be able to open the windows till this morning. When I got in the car this morning, I thought that I needed to turn on the windshield wipers because the windows were covered in dew or rain. But in fact that rain was on the inside of the car. The windows were so wet in fact that my inspection sticker was soaked and coming off the window and I couldn't drive at all. Even trying to drive wasn't possible with the defrosters on full blast and Kleenex to dry the front window. I had to wait in the driveway for some time till I could get going. When I returned from my errands I took my mats out of the plastic bag and put them on the driveway to dry and left the windows open to dry. I sincerely hope it doesn't rain in my car tomorrow. Overall they did a good job but there shouldn't have been any French fries under anything and the car should definitely have been dryer. What machine are they missing that they should have that would make it possible to have a dry car? They definitely need to invest in that machine.

Do not use the 8TM from MNT Bank located inside Delta sonic management is aware that the ATM is…read morecontinually keeping customers ATM and they have not done anything to fix it so far today is October 16. It's a Friday is 3 PM. I'm not an MNT bank account holder. I went with my personal debit card and my debit card was not returned. I had to be on the phone for 30 minutes just to get a complaint formally submitted. I also went to the MNT on Main Street up the way from Delta sonic they couldn't do anything either. This is unacceptable. The security phone number on the ATM does not do anything. The customer service 800 number doesn't also do anything.

I came for an inspection. Asked them to put new plates on and the registration etc…read more The waiting room is large. Masks required. But they have one of those vestibule entrances where there are 2 doors. In between that space was someone without their mask worn properly. You'de think by now people know better. The inspection went well. The employees are super pleasant here. It's an easy place to come to, they are right near Delaware and Hertle. 3 stars for this large chain. I default chains to 3 stars as they must be A-OK to expand as they have. Update 36 2021

First visit this month last week needed breaks, the brakes were fine but it took 5 hours, with an…read moreappointment. Second visit was for tires today, had an appointment for 3 pm, was there at 2:45 said it would be 1 and a half hours. Well 2 and a half hour later we finely got the truck off the rack. Worst part is they had CNN on the TV and boy does it burn me up to have to listen to CNN's bias BS. Harris spewing garbage on a loop for 2 and a half hours will make anyone with a brain hostile. Heads up DUNN don't force political bias on your customers, they may NEVER return. DUNN on 2300 DELAWARE AVE, BUFFALO, NY 14216