Recently bought a car from Virginia and it was cold dead. I called up the folks over at Royal Auto,…read moreand not only did they send over a tow truck, they checked and worked on my car that same day. They found the problem, fixed it, and only focused on the problem areas that needed to be addressed. No added charges, no double talk, just straight to the point problem solving. I was so blown away and appreciated them so much that I plan on using them as my main mechanics. They get the highest of recommendations from me!

Had my car for 2 days and didn't fix it. But charged me $220 for a smoke test, and driving my car…read morearound for two hours. No communication. Left his sweater and deodorant in my car then proceeded to call my phone so much I had to block his number. Weird interaction and bad service.

Fast service and reasonable prices. Brakes and rotors and…read moresynthetic oil change. Friendly also.

Got new brake pads and rotors. Gave me the best price. So far working perfectly. Thank you so muchread more

Fast, honest service. Reliable work and fair prices. Kenmore staple, happy to support local.read more

This place is a joke. The owner is a miserable prick. And if you write a review he doesn't like,…read moreinstead of being professional and caring about unhappy customers, he responds with anger. I know a couple people who live by the shop. The place has been broken into several times. once while they were open and there! Bet they don't tell their customers that! They park customers cars into the neighbors fencing and on their property...real professional! So if you find a ding or scratch, you'll know why! If you must use this garage ask for one of the other guys...stay clear from the owner! Never know what you're gonna get with that lose canyon!

Tringali's Auto Service is the best auto shop I've ever visited by far. Like so good, I'm tempted…read moreto gatekeep. Not only do they always fit us in, they are quick, thorough, reasonably priced, and best of all they don't speak down to me as a woman who clearly knows zip about cars! Matt is super helpful in explaining exactly what's going on to help me make informed decisions about my 17 year old Scion! They are so kind and relatable, my parents drive from Clarence with both of their cars. If you want to find "your garage" that you'll keep going back to for decades, look no further!

Matt Bona is the owner of Tringali's and quite possibly the most dishonest and shady character I…read morehave ever encountered. Matt was supposed to be working on my deceased father's corvette, he had it for over a week and I had not heard anything from him. I called Matt asking for an update and Matt told me that he hadn't gotten to the car yet but he did manage to DAMAGE IT. He never once called to let me know he damaged it, he was just waiting for me to call him I guess. He never sent me a photo of the damage or disclosed what actually happened. I had to call this man SEVERAL TIMES on several occasions and had to finally threaten him with an attorney before he fixed the damages and returned the car to me. He had the car for about a month. Never fixed the original issues that I took it in for. Do not take any vehicle here. This place is the worst.

Great service! Easy and fast fix to my son's car. The prices are very reasonable and they explained…read moreeverything.

I had to come to BC Automotive for a photo inspection for my car insurance, and this was the…read moreclosest location that was listed, so I thought I would give it a try. When I called, it was outside of business hours, so I left a message and Chris got back to me the next day! On a whim, I asked if they had any appointments for Saturday and Chris was kind enough to add me in! When I got there, he was able to complete the inspection in such a timely manner and the service was so friendly. Another gentleman was there getting a NYS Inspection, so that's another service that they offer. Should I find myself needing any car serviced, I would definitely come back to BC Automotive!

I've now sent 3 people here. All for minor things, oil change, new wipers, inspection. All three…read moremade a point of thanking me. Like me, they think this is a great addition to the neighborhood. I stopped here because I wanted to make sure the tires were correctly inflated. I'd done it myself but the little light wouldn't go off. So I went to two other air machines and they also said it was fine. Out of an abundance of caution I asked if he would check. He did, with a smile. Now I'll call the dealer and have them fix it. But I'll drive without worry until then. Great add to the area. 30/U

Best mechanic I have ever been to! I had an older car and they only did what was needed so that I…read morecould stay within my budget. Eric always describes the whole situation and gives me options so that I feel like I am part of the decision, unlike mechanics that try to make you feel dumb. I have a new car now but still take it there for inspections and oil changes because I trust them and believe in giving quality companies my business. I have recommended them to 3 family members and all of my friends in the area and will continue to do so.

These folks are the best!! I feel they went out of their way to help this old lady out!!!…read moreDefinitely going back to get new rims!!!!

I cannot stress enough how much I recommend this company…read more A couple of years ago I took my car to the dealer who sold me my car for inspection. They told me I needed new brakes and new tires. Since dealers usually upcharge for this stuff I searched online for deals on new tires and Casullo's came up. I took my car in and asked them to look at the brakes as well. Alex called back and said, "I'd love to sell you new brakes, but these are fine. Come back in six months and we'll check them again." He then installed the new tires. Six months later I called to have them check the brakes again. Alex said EXACTLY the same thing. "Bring it back in six months." Half a year later he says, "Yeah, your back brakes should be swapped out, but your front is fine for now. Bring it back in another six months." Finally this September (during inspection) Alex replaced the front brakes, and installed new windshield wipers. He didn't try to upsell me on every component in my car. Well, today (December 2025) one of my windshield wipers fell off when I was scraping the windshield. I've installed them before: any new blades for the past ten years or more are a major pain in the butt to install - - bad design, counterintuitive - - you have to spend at least a half hour on YouTube to figure it out, and I didn't have any inclination to go through it again. Without a lot of hope on the walk-in front, I drove straight to Casullo's, explained the situation, and Alex came right out, drove it into the garage and re-installed the offending blade. He even topped off my tire, which was low!!! You don't find this kind of honesty and attention to customer service much any more. Casullo's is my garage from now on!

First visit this month last week needed breaks, the brakes were fine but it took 5 hours, with an…read moreappointment. Second visit was for tires today, had an appointment for 3 pm, was there at 2:45 said it would be 1 and a half hours. Well 2 and a half hour later we finely got the truck off the rack. Worst part is they had CNN on the TV and boy does it burn me up to have to listen to CNN's bias BS. Harris spewing garbage on a loop for 2 and a half hours will make anyone with a brain hostile. Heads up DUNN don't force political bias on your customers, they may NEVER return. DUNN on 2300 DELAWARE AVE, BUFFALO, NY 14216

Good service, good prices - much less than dealer was going to charge for 4 exact same tires and…read morealignment. Check prices here first before having dealer do it.