after stressing over my van for weeks i brought my van in to continental transmission where i met…read morepaul who immediately addressed my concerns on my van he was able to determine the problem fast he has great communication kept in touch every step and really helped me out all and all 5 stars thank you so much paul and to eveyone who put in the work to get my car back running for me

Don't ever take your car here. I brought my car in on February 3rd, 2025 and they took my…read moretransmission apart telling me that a chain and pulley system needed to be fixed and they had to replace it. They originally gave me a quote for 5700 and I said that's a lot. They ended up settling for a price of $4000. They started on my car February 5th and fixed it and had me drive it away February 7th. I live 5 miles from away and the car was not right. I took it back and still do not have my car to this day. They have replaced transfer casings, valve cases, a tire rod and continue to say more things are wrong with the vehicle. It's been over a month and my car still Isn't done. They keep saying it will be done and delivered to me and it hasn't been. They have had to bring in outside programmers who do not show up and as every day passes keep making excuses saying the type of transmission is tricky. They are a transmission place so no transmission should be tricky. I'm in tears at this point still don't have a car and no answers when I will get it back.

I needed a few things done concerning my Transmission & was referred to this place for the best…read morework . I took it in first thing on Monday morning & due to a part that only the dealership Carrie's, they had to wait until Tuesday morning to get it & work on my van. I needed : A Solenoid ??? (sorry, I'm car stupid) A Transmission Filter, Flush, And I requested an Oil change. The employees were so nice & explained things very well & took care of my baby. (Whose name happens to be "Steven" as in ,"Tyler.") My van & I are very happy now. It came to a little over $1000.00 , but you know when it comes to your Transmission, parts & labor are always gonna cost .

i had my car towed here for what I thought was a transmission issue. Fortunately, it wasn't - it…read morewas a quick and easy fix that they didn't even charge me for. Thank you Bucholtz for your honesty, and extra efforts in getting my car back on the road so quickly!

I brought my Porsche 911 there to get the transmission fixed. It took forever and when I got my…read morecar back the transmission failed again. I brought it back and again after many weeks they fixed it and said it was something it was not. I had my Porsche Mechanic look at it and he confirmed that they didnt put it back together correctly. Then I was driving my car shortly after that 2nd repair and while going around a turn my rear driver side tire flew off the car. Again the car went back to my Porsche mechanic and he informed me they over torqued the lug nuts which he confirmed by showing me the lug nuts and when checking the other tires he said most of them were stripped out and eventually would have gave out and could have ended in a terrible accident. The transmission repair was over $6,000 and the damage to the wheel, caliper and lugs was $4000 plus from their incompetency. NO ONE should trust this place and ID suggest reading more reviews and you will reconsider. I should have done my due diligence before taking my car there. They are simply terrible and I should sue them.

would never take my car here to aamco in west seneca ever again or recommend anyone else to. took…read moremy car there for service as I had scheduled an appointment a week in advance. I told the guy Joe that I needed my car back the same day because I needed to be able to get to work and he said bring it in at 8:00 a.m. Needless to say I was strung along all day as I called for updates on my car. End of the story they kept my car there for 9 hours never even took the car in to look at, Caused me $60 in uber rides and that Joe had the audacity to give me attitude when I came to pick up my car and told him I would be taking it elsewhere as if he was the one that was done wrong. Take my car to any aamco again. YEAH RIGHT!!!!

Needed to find a go to mechanic in Buffalo for my daughter. Her car had one major issue and one…read morerelatively small one but that one had some slight safety implications . My strategy for finding any new third party is to read the reviews and try and synthesize the truth, speak to a decision maker and assess and finally ask for some quotes for the parts and labor. I spoke to four shops and of course everyone needs to see the job before finally committing and that scope can obviously change. Sam freely and patiently gave me some quotes for both (others couldn't get past - we need to see it), the quotes and the final pricing were both very fair and competitive. Mo communicated freely during the fix and heres the kicker and why we'll trust these guys moving forward. They easily could have turned the minor job into a relatively major fix and they didn't, the problem and solution was less in every sense than what I assumed it would be including their cost - great job the both of you!

Anywhere from may to June of 2022 I took my Chevy cobalt to get the back right break done and on…read morethe 4th of July the car swerved to the left and then to the right then it totaled on the expressway going towards west of the 33. He had an unlicensed mechanic working on my car at the time. Not sure how business is for them but I do not appreciate my experience

Very helpful with car troubles and good prices. Employees friendly and attentive. Would recommendread more

I have been taking my car to Bob and Don's for many years. I have only praise for Jim, the…read moreproprietor and the work I have had done there over many years. Honest, knowledgeable, fair and willing to go the extra miles for someone(me)who is NOT knowledgeable. Cared for my beloved Honda Fit and let me know when it was no longer safe. My new car will definitely be going there as well

Last Wednesday, while preparing a return trip to New Hampshire from the Buffalo area my…read moretransmission fluid started leaking. I immediately reached out to the West Herr Nissan dealership at 4:30. After waiting an hour for a return call, I placed a second call. The service manager instructed me not to drive, and to have the vehicle towed to their dealership. The service manager then stated that they would not be able to look at my vehicle until Friday or Monday. My choices, a 15-hour bus ride home, a one-way car rental, or an extended stay at a hotel with no transportation until they figured it out. John at Lamarco's Auto Service, an extremely kind gentleman, put me in contact with Chuck at Transmission Exchange. Upon my arrival, my car was immediately put on a lift and the issue identified as a rotted transmission hose. During my wait, Chuck did everything in his power to make me feel welcome and comfortable. I was even invited to join the crew for lunch! Transmission Exchange diagnosed the issue, completed the repair and I was on the road within a couple of hours. After my negative experience with West Herr, I had given up on receiving any kind compassion regarding my circumstances. A big thanks to Chuck, Mom & the crew for restoring my faith in the humanity. You guys rock! Lisa

I took my car here after seeing that they had good reviews online. However, now i regret taking it…read morethere. When i first went there Chuck was very nice and friendly. called me back within a couple hours to let me know that my transmission needed to be rebuilt. He said it would take a few days. My vehicle ended up being there for 9 days before i got it back from the transmission rebuilt!!! when i got it back, immediately i knew something was wrong so took it back and spoke with Joe. Joe claims he drive it around and also had the owner Chuck drive it and both said it drives perfectly. Another week goes by and i take it back because its definately not driving perfectly as they said it was. Now this time Joe said oh yea i feel what youre talking about i think its the motor mounts but we dont fix that here we only do transmission work so youll have to take it to a general shop. Immediately i took it to another shop and within 10 minutes they found that one of the engine mounts was left loose and the bracket was damaged! This was NOT an issued before i took my car to Transmission Exchange and the fact that they refuse to help me now that they got their money is unbelievable!!! I will never go there again nor recommend anyone to trust these people with their vehicle. DONT DO IT!!! Once they get your money they will blow you off And not take accountability for any errors they made have made. Sincerely, Truly Disappointed Customer

Went here to do my inspection and they were wonderful. It was the end of the month and I arrived at…read more4:30 (they close at 5pm). They squeezed me in and it was effortless and flawless. The inspector helped himself to one of my zebra cakes I left in the passenger seat but it was the least I could do given that they squeezed me in. Definitely come here if you need a last minute inspection!

These guys are great. Super chill, affordable, and quick. Stopped here on my way to work for a tire…read morechange. Easiest auto shop visit I've experienced.

They're the best! Pete is fair and does quality work at great value. He truly cares about his…read moreclients and provides stellar customer service. Don't waste your time. They're #1!

Fantastic, honest, speedy service. I brought my 2016 Subaru in for some work, was given a great…read moreprice based on comparing to all other places, work done in a day. Very friendly people, my car is back to driving great, I am very very happy with Hammond auto

I've now sent 3 people here. All for minor things, oil change, new wipers, inspection. All three…read moremade a point of thanking me. Like me, they think this is a great addition to the neighborhood. I stopped here because I wanted to make sure the tires were correctly inflated. I'd done it myself but the little light wouldn't go off. So I went to two other air machines and they also said it was fine. Out of an abundance of caution I asked if he would check. He did, with a smile. Now I'll call the dealer and have them fix it. But I'll drive without worry until then. Great add to the area. 30/U

Best mechanic I have ever been to! I had an older car and they only did what was needed so that I…read morecould stay within my budget. Eric always describes the whole situation and gives me options so that I feel like I am part of the decision, unlike mechanics that try to make you feel dumb. I have a new car now but still take it there for inspections and oil changes because I trust them and believe in giving quality companies my business. I have recommended them to 3 family members and all of my friends in the area and will continue to do so.

Recommended with my highest possible compliments. My personal experience was superb! I'm done…read moregambling on mechanics Finally! FYI -39 5 star reviews out of 39 review, Jonah is the most honest business owner/mechanic in Buffalo. Consider before wasting your money at any other shop.

I messaged them about replacing my headlight assembly with one I brought in, and they were very…read morechill about that. Service was quick and they did everything I asked.