Not only do they do a great job with prompt service, they are unfailingly nice and accommodating…read more Tucker is fantastic. I hate cars, they make me nervous, but Cleve Hill really takes the edge off! I feel a lot better when I drive away.

Scam artists. Quoted me $6000 for repairs, brought it to my regular mechanic and was quoted $2500…read moreto fix all the same issues. Also, got tires replaced by them and one of tires was losing air down to 24 PSI within the same week of getting them done. Never getting my money again I can guarantee that. They also put in the wrong type of battery for my car and it was dead within 6 months.

Fast service and reasonable prices. Brakes and rotors and…read moresynthetic oil change. Friendly also.

I kid you not, they pooped in my car!! i took my car in (no poop in it) and when I got it back…read morethere was a big steamy one in the backseat of my Buick!! Never trust them! Then they tried charging ME to have them clean it!

Found Towne Motor Car through a Yelp search and a great review my an acquaintance…read more I don't have a regular garage, and have only visited a few repair shops over the years with different cars Ive had. Most recently after parking my key fob became stuck and the starter didn't engage. After trying AAA for a jump (and sold a new battery) I found myself in need of repair when the new battery didn't start the car. Using AAA to tow it over. Ive never been here and honestly have barely noticed it on Edward St when Ive driven by. Set back from the road a bit with their parking lot in front, upon walking in you realize how deep the building is and how much fits in it. (Neat) Well they gladly accepted my car, I had it towed after calling and discussing what I knew with Chris over the phone and make sure they had availability. The reason that I came here for wasnt as serious as I feared. Upon coming back those fears were met by what it cost to pass the NYS inspection. Obviously no fault of their own, I have a 2013 Chevy that is a hand me down from my parents and had already expected one issue that would probably needed to be addressed. (The Tires) Overall Im really impressed with Towne Motor Car, they were genuinely nice with every interaction and gave me the information that I needed to make a decision or had the conversation with me when what I thought was an issue wasnt. What really impressed me was when I had my car in for the starter issue they fixed the key issue (separate issue in my mind) and they even put my slightly fallen bumper back in place. Going above and beyond for a customer, very strange nowadays. But greatly appreciated! Bringing back in for the inspection they were easy to coordinate the drop off (key in the box, but they were open before 8 to hand it off). I received a call mid-morning to go over the issues needed to be addressed and got a timely call and text near the end of the day to pick it up. Plus they have a website where you can review your past service history, and make appointments. They even use your preferred communication method to reply back (call or text). Although I hope I dont need it soon, I think I found a garage to stick with.

Chris and the gang at Towne Motor Car are fantastic. They are transparent about costs, do excellent…read morework, and most of all for this single woman without any men around, I trust them. They are unfailingly courteous and friendly. Indeed, their standards in that area are superior to any other mechanic I've been to in WNY, and in a world full of bullies I greatly appreciate it.

First time I've had to get a tow. I belong to "Good Sams" auto club. Called them and within 20…read moreminutes Goodguys Automotive picked up my car in Niagara Falls and delivered it to Northtown Kia! Driver was very competent and polite. Great job! Thanks,

These fellas were amazing! My transmission went on my vehicle back in April it was at a shop for…read moreabout 4 and a half months just about! After they told me they could not fix my car!!!! I had my car sent to this shop and within three weeks my car was fixed and back in my possession!! They worked with me and my warranty, gave me a great price, and great timely service!!!! I REALLY APPRECIATE THEM Thank you so much

Just had a nice conversation with Chris at BC Automotive, as I was looking for a shop to do a PPI…read morefor an E39 BMW M5 I was looking to buy cross country. He however referred me to another shop that he believed would be better suited to complete the in-depth inspection as the other shop would be able to specialize in the inspection that I am looking to get done. Although I never had my car serviced here, nor do I think I'll ever get the chance to as I live in southern California, I could only imagine the type of quality work that he does with how honestly he runs his business and looks out for strangers that he's never even met.

I had to come to BC Automotive for a photo inspection for my car insurance, and this was the…read moreclosest location that was listed, so I thought I would give it a try. When I called, it was outside of business hours, so I left a message and Chris got back to me the next day! On a whim, I asked if they had any appointments for Saturday and Chris was kind enough to add me in! When I got there, he was able to complete the inspection in such a timely manner and the service was so friendly. Another gentleman was there getting a NYS Inspection, so that's another service that they offer. Should I find myself needing any car serviced, I would definitely come back to BC Automotive!

Accurate Alignment and Brake Center provides great, quality service and is staffed with friendly,…read morehelpful, and very competent employees. My family traveled from out of town and noticed a screw lodged in our front tire. We needed to get the tire repaired before making the long drive back home. We called Accurate Alignment and Brake Center and they were able to provide us with same-day service at a very reasonable cost. The mechanics also looked over our vehicle to ensure everything was in working order for our return home. What was an unfortunate and stressful time for my family was made a pleasant experience by the remarkable employees at Accurate Alignment and Brake Center. Words cannot express how grateful we are. Thank you!

Got a car alignment here this morning. They schedule about a week out. The alignment took about…read more1.5hours and cost around $70 including tax. Everything seemed to go well and the car drove a bit smoother after the alignment. The owner remarked that the car definitely needed it as well. The price was reasonable. It would have been five stars if there was wifi. There seemed to be a network, but I didn't ask for the password because when I asked on the phone when scheduling, the women said there was no public wifi. Just a bit annoying to be in a waiting area for an hour with no access to wifi during working hours. I'll definitely come back here if needing another alignment, but I'd probably opt to drop the car off & come back next time.

Ryan was very wonderful to deal with. I called for a quote on winter tires, and he was able to…read morehelp me (with a great price I might add.. I paid hundreds less than another tire company quoted me) . He ordered the tires, called me to tell me they were in, and was able to schedule me an appointment quickly. During the appointment, the team was very quick to install the tires, and do a last minute, unscheduled, oil change. I would very much recommend this company and location to anyone in need of service for tires or regular vehicle maintenance. I will definitely be a repeat customer.

Crooks! Stay away! Went there to get a quote just to replace my pads. Front desk man gave me 150…read morequote for the work all four sides ( i provided the pads) sounded like a fair deal so i book an appointment. 3 days after went back to get it done, old guy told me it will take an hour per tire to finish the least (4hrs). It didnt sound right but since we agreed with the price beforehand gave him the go signal. He tried to upsell. I know they're just trying to make a living, but I politely said no. Car went in for repair and I left. After 4hrs I called he said it aint finish yet they'll need another hour (scratching my head) and hell call me back. 4.5hrs later i just decided to see whats taking so long, got there, saw my car parked outside. Went inside to speak to the front desk guy he looked like he'sseen a ghost. To cut the story short it was very awkward conversation. Then he charged me with the bill... drum roll.. 350+hst! I provided the pads and clearly it was only pad replacement. I just got tired arguing with the front desk, paid, and left. Moral of the story: stay away!

Service requested was ignored and took 2 days to get the quote for the item asked for. Took apart…read moreentire car did not ask for this to be done. Gave a list of other items they say they found while doing an unauthorized assessment of my vehicle. Then quoted on the actual item a ridiculous $4,300 HIGHER than the next quote from the Dealer - when I refused the quote they upped my bill by saying they did other work that I did not agree to.

When I bought my 2014 Subaru Hybrid Stu Boyd suggested I get a aftermarket extended warranty, which…read moreI did. I have used it at Boyd Automotive a few times and Sandra (service advisor) said it was one of the best and easy to work with companies. After my last claim Mr Brownlee (service supervisor) told me if I have anymore service necessary that I would have to go to the Subaru dealer. He said Boyd Auto would no longer deal with extended warranties. Is this a new company policy? I emailed Stu Boyd (owner) and did not receive a reply. I have been going to Boyd Auto since 2003 and now must leave to a full service garage.