I chose Green Collar for my City of Austin Weatherization service. I was hesitant, and called the office to ask questions about the business. Cord spent about 20 minutes answering my questions about how long they had been in business, how they would handle unexpected problems, and what I could expect. The owner Ron came out for the evaluation appointment and he also explained more details of the work they would perform. The installation of new ac ducts went very smoothly and the workers cleaned up after finishing each day. I would highly recommend Green Collar to anyone needing duct replacement or repair. read more

As we head into this cold snap weekend, 10/10 appreciation for Green Collar!! They revamped our flipped home's rather chaotic HVAC system over the past three weeks in conjunction with the City of Austin/Austin Energy rebate program for energy efficiency improvements. The owner of the company provided our estimate, the team arrived within the time windows predicted, they were competent and courteous, and they did a *fantastic* job modernizing our system to heat quietly and evenly throughout. They added a vent to a bathroom that had been inexplicably left without one, improved the insulation throughout, and added an attic walkway for safety. We've been tolerating very uneven temps and noisy vents for the past 10 years, and I wish we would have discovered Green Collar sooner! It is *NICE* in here. I have no reservations about recommending Green Collar's services. Stay warm, y'all! read more

Green Collar Operations - Happy cozy chi - Heating & Air Conditioning/HVAC Near Me - Austin, Texas

Prompt, Neat, Courteous.... Installed as promised...yes we recommend and would use again. read more

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A friend recommended this vendor and I am thoroughly happy with their work quality and professionalism. Everyone, from the admin staff, to the owner, to the fellows who actually did the work, were respectful, intelligent, and extremely generous with their time, to explain things and to make sure I was satisfied, which I was. They made the process of working with the COA very easy. A+ experience. read more

Have used them twice - problems each time. Pre-sales is great (Bill Cook), but seems they contract the work out to the lowest bidder. No quality control after they have your money. First time - had a plenum box replaced at an old Hyde Park house. No one living there. They opened the attic access and left it open for days. When they finally showed up and replaced the plenum, they left the old in the attic along with any other trash including lunch! I called and Green Collar came out and cleaned it up. This is just a plenum replacement on a small unit! 3200 sq ft house in Dripping Springs. They completely replaced the ducts, blew in insulation, and basically redesigned air distribution (big bux!). There were immediate problems with some rooms freezing and some very hot. They sent a guy out to assess. We were told it was air distribution and was shown how to adjust the flow. There were no changes to the problem so we called again. This time we were told that we were going to be charged for a service call. After arguing with the co-owner, she agree this would be the last time for a free visit to fix. Only about a month had gone by to this point. Guy came the second time, readjusted air flow again, noticed some of the new ducts were ripped, and basically said good luck. We have lived with it for about a year thinking the new air distribution plan had flaws. Last week we had a HVAC company show up for unrelated issues. They went into the attic an immediately saw very clinched, pinched, and misrouted ducts (see pics). They fixed and all of a sudden the rooms that were hot for a year now are cool! They explained how the restrictions on the new ducts was preventing air flow - the very reason we hired Green Collar to begin with. Someone else fixing problems that Green Collar should have easily found and rectified even before "we are finished" stage. Bill Cook is good. After that, you are dealing with the same old don't care, let's get it done, we have their money attitude in this unregulated business. Best advice is get an estimate from Bill and then go elsewhere to get Bill's plan implemented. read more

Green Collar Operations - Heating & Air Conditioning/HVAC Near Me - Austin, Texas

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Called these guys out for an energy audit. They were extremely responsive, helpful, and punctual. Literally arrived at my door the minute I was told to expect them. Best part- after the audit they let me know that they *could* do some upgrades, but that the difference probably wouldn't be worth my money. You should call them. They won't try to sell you stuff you do not need. read more

Used this company for attic installation Oct. 2009 for my condo in Allandale condos. I do believe it has helped keep my a/c expenses down over the 15 years! I had Rob (?) come check out my new house in Round Rock and he helped explain my installation and fixed my gap at the bottom of the door (brand new house). I'd recommend them to anyone that wants to check their installation. read more

We wanted to get a quote on new insulation as our home has never felt like the right temperature. Adam arrived the next day and provided a plan to reroute and replace our AC duct system, as well as add some returns in the rooms. We weren't sure we needed all of that but I am so grateful that we went forward with it. The changes were immediately noticeable. We usually keep our thermostat at 68 but have been able to keep it at 73 since the work was done. The team was polite and professional and arrived on time. They were efficient and even finished earlier than they had quoted. I had this work during the pandemic. The team wore gloves and masks the entire time and was mindful of social distancing. read more

Fabulous Diagnostic Skills. Very detail-oriented. They are real masters at explaining technical things about furnaces and ducts to a layman like myself and really make them make sense. Very competitive prices. Easy to reach and communicate with. I cannot say enough positive things about these guys. They literally saved me thousands of dollars!!! They were also really creative and saw things about how to use external monitors and arrange the ducts that would save money and be efficient. For example, they recommended getting an Ecco Bee and using the external sensor to help balance the hot upstairs and the cold downstairs temperature difference at different times of the day - simple and brilliant solution. They absolutely made our family's Christmas. I got a lot of quotes around Austin and these guys were the most knowledgeable, creative, detail oriented, punctual - you name it. In the world of Austin HVAC companies (which is full of inflated quotes and folks who sometimes just act like they know what they are talking about) - these guys are the real deal. So impressive!!! Again, they are smart, nice, SUPER PROFESSIONAL - amazing combination the world of many shady duct and HVAC Companies. They know what they are doing. I worked with Adam and he really made his company proud. I cannot recommend this company and their honesty enough. A very sincere thank you. read more

Absolutely fantastic from start to finish. I had no idea what to expect in identifying a problem with losing cold air in my home - new AC unit, typical troubleshooting, etc - and I called a few insulation firms listed on google to get a quote. I was actually referred to Green Collar by a family member, they got in touch with me quickly, and had a very, very comprehensive in-home review and quote within a few days. Not only was Bill Cook super knowledgeable, friendly, patient, and helpful, but they made excellent, expert recommendations about the work that I needed to truly make my home cool in the Texas heat. That's all great, right? But how about the work getting done? When the team arrived a few weeks later, they were also a bastion of professionalism, openness, friendliness, and were exceptionally helpful. Everyone I spoke with was excellent and I don't have a single negative thing to report about the experience in the slightest. Not only did they leave me with an exceptionally cool, efficient, and insulated home, but they made me feel involved and provided for throughout the entire process. Not only would I absolutely work with them again, but I actually look forward to it! Absolutely fantastic start to finish. read more

Honest response that they couldn't provide the service, and recommended who could. I appreciate the approach.

A great experience all around. We contracted with them as a prerequisite for a solar installation on our home. They were recommended by our solar contractor and as a vendor that does a lot of work with the Austin Energy inspectors (which have to approve your home before you can get solar). We went with their recommended improvements. The work was well done and executed quickly. The employees were cordial and very responsive to our questions. The comfort and efficiency improvement in our home has been immediate. We are running our AC 3-4 hours less per day with the same temperature settings and cutting $3-$5/day off our electric bill. This will make an instant improvement in your quality of life and pay for it self quickly. read more

Green Collar Operations - The work (insulation & AC improvements) was performed Monday the 25th. You can see the immediate drop in usage. - Heating & Air Conditioning/HVAC Near Me - Austin, Texas

I just had a new AC, furnace and insulation installed by Green Collar. Holy Moley, talk about good service. I knew from the minute I talked with Bill Cook I wanted these guys to install (helped by the fact that my friend and well respected broker Eileen Gill recommended them VERY highly). Bill was patient with my questions, gave me a very thorough assessment of what i needed, was very transparent with pricing and options on COA rebates and programs vs what I needed. He didn't upsell, worked with my budget, and I felt like he really had my best interests at heart. The install teams were true professionals, very covid aware, clean and precise in their work, and I really felt like I had absolute experts taking care of my beloved home. Even during an ice storm event, they came through and finished the work and my home is now warm and cozy and the new furnace is so silent and efficient. Is it wierd that I wish I needed another AC? They are that good. What a find. I will for sure recommend them to everyone who asks. read more

I had a very positive experience using Green Collar Operations. Every interaction with the employees and the owners was professional and they clearly cared about the customer. They were prompt in their responses, quotes, and patiently answered all my questions. Rob Scott was especially helpful when he inspected the attic and had several suggestions to help improve the air quality in my house (sealing plumbing and returns) and to add attic insulation to increase the energy efficiency of my home! read more

We've used Green Collar for several projects, this last project was a new HVAC system, repairing old ductwork, and blowing in new insulation. They were helpful, explained everything clearly, and handled our Austin Energy Rebate with little effort on our end. I highly recommend using their services. read more

We have a two story house built in 1983 that gets very hot during the summer. We called Green Collar Operations because of their strong online reviews. We received a quote from Bill, who was very knowledgable, professional and friendly. The quote appointment took about 30 minutes. In general, the quote process is low pressure... we waited nearly 7 months before moving forward with the work and we didn't get any spam emails or calls inbetween. Once we decided to move forward (attic insulation, the cool aide package, etc.) the team made it out to our house the very next week. This was awesome.The crew arrived on time and thoroughly weather-proofed our home. When it was our baby's nap time, the crew went out of their way to work silently, which was even more awesome. It took the team 2-3 hours to complete the work and we could tell that evening that our upstairs was much cooler than it had been before. Rob, Green Collar's owner, then came out two weeks later to inspect the work. Rob stayed an extra 20-30 minutes to help us problem solve our noisy air conditioner, and even offered to personally bring the needed part to our house the next day. My wife and I were incredibly pleased with the work of Green Collar Operations. If you need help, call these guys. Not only do they do good work, but they're also nice, professional cool dudes. read more

We just moved into a newly purchased house in the dog days of summer. I knew we would need to at least add insulation. Bill came out and spent over an hour at the house as part of the free estimate. The prices were very reasonable and so I chose them to do all the items on the list vs doing any myself. They did a great job. I also appreciated the in person follow up that occured a week later. I highly recommend their services. read more

Just bought a house that was struggling to maintain temperature. Rob came in and made some really smart recommendations and delivered above and beyond. What a difference! The comfort in the house is so much better. I highly recommend you consider Rob for all your energy needs! read more

Last Fall we spent over $5000 to have insulation put in our attic and re duct work the entire upstairs. Now, a few months later, the insulation is not cooling our attic. I called today to have them come back out (The owner guaranteed his work was warrantied and he would come out if I asked) his wife answered, and when I explained what was going on she told me to "calm down" when I was clearly not upset just asking for a visit to look over the work. The owner finally did come out, and took care of it. read more

Wow! Can't say enough good things about Green Collar. Rob came out to build me a quote so quickly after my first contact. Got the quote back within a couple of hours of Rob leaving the house. From there I got put on their calendar quite quickly, only about a 2 week turnaround. The team completed the work while I was at the office. I came home to a clean and COMFORTABLE home. The green collar team was extremely respectful of my space during their work. Just in the first night alone I could feel a difference. My bedroom used to feel 5-10 degrees warmer than the rest of my home. Now I don't feel any difference when I walk into the bedroom. I can hear that the AC is running significantly less often and can't wait to see what kind of savings I'll have on my utility bill. Pricing was fair and reasonable, and I'm confident I'll see quite a bit of the cost return over the years in energy savings. Can't recommend Rob and his team enough! read more

Our experience was exceptional for the installation on new ac, heater and ducts in the attic. Our system was old and it was a mess removing the old ducts, Adam did the best work ever! The owner came out to inspect before we paid the final portion of the bill. I definitely recommend! read more

Used them to install multiple new HVAC systems in two houses. Turns out they installed both the condenser and blower units INCORRECTLY resulting in multiple expensive failures 5 years later. In fact, everything was installed crooked with the single exception of a drain pan, which SHOULD be at a tilt! And they don't warrantee any meaningful part of the work. And they don't service their installations. Boo. 8 thumbs down from my family. read more

We had an attic dust infiltration problem that has lasted 25 years in our 50 year old two story house. Adam Eastberg of Green Collar Operations spent 3 hours diagnosing the problem, and came up with a great solution, that also reduced noise in our house, and increased A/C efficiency and airflow to our bedroom. The Green Colar work team, including the handsome Brandon Colt, and friendly, commuicative Corey Johnson did a careful implentation job of a new return air duct from the bedroom, moving the air filter to the attic right before the blower, and sealing all A/C vents to the ceiling with mastic glue to keep the fast grill airflow from sucking cellulose dust from the ceiling top into our house. This team did the best work I've ever seen an HVAC contractor do, and we've had about 5 companies work this problem. We don't know if we can stop the cellulose dust ever, but the house is much quieter, the airflow stronger, and I believe it is actually cooler already due to the increased and balanced air flow efficiency to our attic A/C cooling unit. The price was less than I would expect for 2.5 man-days of work, parts and skilled diagnosis. read more

We had Bill from Green Collar come out to re-inspect our attic. We knew that we needed more insulation among other things and requested a quote. Bill had drawn us a quick diagram of what he planned to do and delivered perfectly on the said quote. Quick and painless! They did a quality job which of course was nice but the best of it all was their customer service. I'm very keen on how businesses treat customers from start to finish. Once I notice I'm being pushed to commit to a quote that's when I tend to back away and just move on. Never felt any of that with this transaction. As anyone should, do your own research before asking for a quote so you could tell an upsell from what you actually need. Their crew was very professional and finished fairly quickly. Definitely plan on having them to come out next time to get a quote for the rest of the work needed. read more

I really appreciated the thoroughness of the whole process of going with Green Collar. I recently made some updates to my home through them, and each person involved gave helpful input along the way, from the first consultation to the technicians in the attic to the final follow-up calls. They were low pressure and communicated well, so if you're looking to make your HVAC system more efficient in the city of Austin, they're good people to talk to. read more

Kudos to Green Collar !!! These guys know their biznass! Affordable, honest, and the best part... they file the rebate, and fill out all the paperwork for the city. I could go on and on here but its simple. Affordable, great customer service, and the best in Austin! read more

I have had the best experience with Green Collar Operations. From the initial audit to the today's inspection by the city, they went above and beyond my expectations. Allison in the office was a pleasure to work with throughout the scheduling process. In order to improve the energy efficiency of our house, they added insulation to our attic and weatherstripping to our doors. This winter, we were able to keep our thermostat six degrees lower! That probably sounds absurd - but with our 1950s house, there was little remaining insulation prior to Green Collar's work. I was so impressed that Rob from Green Collar attended the city inspection today and even more impressed that he installed a smoke detector for us! Superb customer service. Absolutely A ++++. read more

Kermit says "It's not easy being green" but he clearly never worked with Green Collar Operations. Save money on your utility bill, help the environment, and get rebates from the City to help pay for it. And they handle all the paperwork! In 2010, they added insulation to the attic, sealed some window sills, and added weather stripping to exterior doors. The City kicked in a substantial rebate, but even without that, the upgrades would have paid for themselves over a couple of hot Austin Summers. Recently, they did my ECAD audit for the sale of my home, and I was reminded of how pleasant they were to deal with, and how much money the upgrades saved me, so it is time to give props. read more

We had Green Collar do general improvements on our home over a year ago. I can't really comment on how well it improved our energy efficiency since this spring and summer are signifcantly hotter, but bottom line is they did an OK job in the end but we would NOT hire them again and would not recommend them to others. Read on for more (I know, it's long). The first guy who came out to quote (Keith?) was really nice, knowledgeable, and accomodating. He gave us a good quote for what we need to do to improve the efficiency of our 1947 house (original windows and all) with what would work best for our money (additional insulation, duct repair, weather stripping) versus what would be less of a return for our investment (radiant barrier). The problems started when the crew came out. They did their job quickly and half-ass in our opinion. Several things that Keith discussed were not addressed or even looked at including: - evaluating windows for leaks that could be fixed or improved - a couple of sizable holes around pipes in the bathroom and kitchen that were leaking air into the walls were not fixed - weather stripping around the doors not done There seemed to be a BIG disconnect between Keith and the crew who did the work. Either he over-promised or the crew under-delivered (we think the latter). We notified them of our disappointment and they sent out additional guys to correct the problems, although they had to come out 2 times as the first time all of the issues STILL weren't corrected. Another minor annoyance: the crew taped up all of our air vents to do their work and when they ripped off the tape alot of the paint came off of the vents as well. They ended up replacing (at our request) a couple of these vents, but my husband just ended up replacing the rest. Not a huge deal but disappointing that they were so careless. Bottom line, our first impression was great but the final job left us feeling that they were a bit incompentent. They were really great at selling their product, but the work done did not live up to expectations. If you lived in a newer home or had a very simple job to do they might be a decent bet, but if you have an older home in centeral austin and you want good weatherization updates all around, I would look elsewhere. read more

I called and got a same day appointment for duct work replacement. I got a confirmation email within minutes! Adam came out and was very friendly and patient with all of my questions. He gave good vibes and seemed to be very honest. He did lots of troubleshooting and even climbed in my attic with no charge to give me a quote. This review is solely on customer service and response time. These two items go a longggg way for me. Hopeful the quote is reasonable. read more

Easy to work with, and wasn't pushy. Listened to our concerns, and had no gripes doing all the small tedious things that really made the difference with our Attic and A/C. We haven't even done the insulation part yet, or spent much money, and the difference in the air quality of our home is massive! Would recommend, and will hire again for sure. - Patrick O. read more

These guys are great! My home inspector came out and looked at our home before we purchased it. He said that the insulation in the attic was awful. After shopping for prices, I had Green Collar Operations come out to give me a quote on our home. Brad came to our home and not only saw issues with the insulation but he saw gaps in our doors and a hole in the duct system that needed to be sealed. They came out blew in the insulation, weatherized the doors and fixed the hole in the duct system. The owner of Green Collar, Rob, came out and reviewed the work...which made us feel great. We had the sellers give us a few of their old electric bills. We are $100+ down from their bills last summer! (Note: I wrote this review during the summer and forgot to post it. We've been in the house for over six months and our utility bills are still great) I am not sure if they had the place like fridge but I have a huge feeling that the work that Green Collar did has something to do with the decrease. The home inspector told me that the best thing you can do to keep utilities costs down is have good insulation. And the gaps in the doors that we had were massive, not to mention that we would have never noticed the hole in the duct system. read more

My husband and I needed new insulation in the attic of our late Sixties home and didn't have a large budget to dedicate to the project. We had already replaced the siding, insulation (under siding), windows and exterior doors. Still, we were frustrated with the fast accumulation of dust after cleaning and how high our electric bills were during the summer. We installed cellular blinds and blackout curtains, and kept the house at 80 degrees most days, but still didn't see much difference in our bill. After calling five companies for bids, we were most impressed with Green Collar. When I called, owner Alison Scott responded quickly and scheduled us for an estimate the following week. Bill Cook came out to inspect our attic and was incredibly through. His plan for improving our home's energy efficiency included increasing the insulation thickness, sealing and testing the ducts and HVAC system, weather stripping our furnace closet door and exterior doors, and caulking the plumbing penetrations. He also recommended properly ducting our guest bath fan and have baffles installed above the soffits. We were surprised at how much work Green Collar offered for the price. The majority of the companies we called charged 80-100% of Green Collar's quote, just for the insulation. Bill was honest about prices and expectations for our home, and we didn't feel pushed to schedule the work. It was an easy decision to choose Green Collar. Having done quite a bit of remodeling on our home, we've worked with lots of contractors. Even though we chose Green Collar, we still didn't have high expectations for the timeliness, cleanliness or precision of the work. I'm so happy we were pleasantly surprised! The day of, Ingrid and Jacob showed up on time, respectfully wore masks and explained what they would be doing. They checked the air vents in each room, and replaced a boot in the attic above the primary bath. After the guest bath fan was ducted and the baffles were installed, they sealed the ducts and plumbing penetrations. Weather stripping was replaced for each exterior door, and in the furnace closet. Fiberglass insulation was blown into the attic, with a rating upon completion of R49 (18 inches). Finally, they tested the ducts and HVAC system. We were happy to see a dramatic improvement in the ducts' air leakage levels. One of the owners, Rob Scott, came out to inspect the work a few days later. He competed an ECAD for us at a great price and answered our additional questions. To say we're ecstatic is an understatement! Green Collar went above and beyond, and we highly recommend them to anyone looking for professional and ethical energy efficiency specialists. read more

Just got my Energy Audit done as well as had them check for attic insulation above my garage. The tech that came out was very friendly and took his time to show me what he was checking and why. After the inspection was done he went over the things that I should look at doing now that will help with my energy bill. He also showed me somethings that I did not need to do but would help long run. Hands down great company. read more

These guys were AWESOME and my house is ten times more comfortable. They answered all of my detailed questions and helped me pick the latest technology for the system. The did not try to oversell. Their front office made the loan process easy. I did almost nothing. They left the house immaculately clean. I'd hire them again! read more

Green Collar Operations did a great job installing our new HVAC systems. Adam came over to look at our old systems, outlined the options we had, and gave us a quote. He was one of the more knowledgeable installers we talked to, and I felt comfortable that he'd be able to handle all our special requests. Greencollar had competitive prices, and they were able to help with the rebate process too. Adam led the installation with Jackson and Aryan helping, and in about two days we had two new HVAC systems, complete with two outdoor units, two indoor units, new thermostats, and new ductwork. It was nice that the same person was involved in the entire process from initial consultation to install and inspection. Six months later, everything is working well and we're enjoying a comfortable house and low electricity bills. read more

Green Collar Operation is the best! I called with a concern, Bill Cook came right out, took a look and offered several solutions...then he took care of it! Just super customer service, I can't recommend them enough! read more

Like a lot of people, the February 2021 storm convinced us that we needed better insulation. We had a few people come out to give us quotes but Bill impressed us with his knowledge, willingness to walk through problems, and general attitude. It was not the lowest quote, but sometimes you know you're getting what you pay for. Bill did not carry out the work, but was responsive when a small issue came up and made sure it was addressed. read more

Bill and team were quick to respond as well as schedule the appointment. They worked through our needs and let us know the work they could do as well as potential Austin rebates. When they did the work they were very professional and courteous. They had several follow ups to make sure everything was done properly and we passed all inspections. read more

Overall Green Collar did a great job of righting my 40 year old duct system. Green Collar responded to my request and came out faster than any other 4 companies i reached out to. They gutted the old system that was falling apart, put in something from this century, rebalanced my home and made sure everything ran efficiently. The difference the new system has made is unbelievable and worth the cost. I would recommend Green Collar with a few caveats... The experience wasn't without a few hiccups. First i was misquoted not once, but twice. While the first quote did seem too good to be true, the final cost was about double what i was originally quoted due to simple mistakes from the sales person that should have been easily avoided. The construction time I was originally quoted was around 2 days, but I ended up having to take 4 consecutive days off work to accommodate the work done. I'll give them a pass there since my attic was a tight squeeze. And lastly, they left a few messes just about everywhere. Insulation and dust under all the vents, plaster or some junk from the ladder's feet everywhere they placed it, when they replaced the door seals they just left all the trimmings on the floor (didn't even try on that one), and duct seal goop all over the stuff that was in my attic. read more