Energy Guys came recommended by a friend who had lots of great things to say about them. Pedro came…read moreto visit us and provided a thorough inspection of our current system to help us determine whether we should repair or replace. Though I was late for our appointment, he wasted no time getting to work checking the condenser on the outside of the house (instead of just waiting in the truck). His knowledge of the system, ductwork, insulation, and where to go find issues was impressive. No pushy sales pitches were given after he determined the coil had a leak, but rather he provided a conversation of options we could consider and left it up to us to decide what was best for us (read this sentence as a refreshing approach). After Pedro left, Jeff called to follow up on next steps and provide additional information. Both gentlemen were great to deal with - knowledgable, friendly, professional, and patient (patient because we asked a lot of questions before deciding to spend thousands on a repair or even more on a replacement).

I think this business is closed. The website is still up, but they don't respond to any messages,…read moreand the phone number doesn't work.

This business is wonderful, professional, honest service. Qualified technician that know their…read morebusiness with a owner who provides support for his customers. Office staff Mary is wonderful!!! Thank You for being my air conditioning service partners. Anita K.

American Conservation & Air did a great job installing a new HVAC system in our home, blowing in…read moreinsulation, creating additional vents, and replacing the ducts. The east side used to be much warmer in the summer, because there were fewer vents. The air is more balanced in our home. We anticipate the system will also be more energy efficient and lower our energy bills. We rehired the American Conservation and Air to install a heat pump in our 400 sq. ft garage studio. The system replaced a window AC/heater unit. Our goal was to cool the studio efficiently and quietly. It works well, and is so much quieter than that window unit.

Heat Busters provided a top notch experience, insulating our attic and installing ventilation…read more Would highly recommend to lower your energy bills! Great customer service - thank you!

Called them for a friend and couldn't believe how fast Jim called back and seemed willing to work…read morewith my friends problem.

On time, good communication and service. Explained what he was doing to correct the mini-split…read moredripping issue and what to do to prevent in the future.

Yusuan gave me a fair and detailed quote to replace my old HVAC system. He and his guys came out…read moreyesterday to replace the furnace initially. They worked tirelessly all day, in the sweltering heat, and managed to replace the unit in my tiny attic. They did a great & thorough job and were very friendly with me and my pup the entire time. Happy to recommend his company.

Short Version I…read morecalled LaCounte and iAirServices to fix a new install job by another company that went horribly wrong. They were professional, thorough, detail oriented and fixed everything that was not right with the previous install. They were able to make the temperature 5 to 6 degrees cooler, make everything nice and up to code, and significantly reduce the static pressure. If you are thinking of getting a new AC call these guys. They pay 100% attention to detail and will make sure it is done right to the specs of manufactures installation guide. There is a major difference between having a single AC technician installing your unit vs and installation crew where people are specialized. You will not have to worry about your install being done correctly. They might be a tad bit more expensive, but I assure you that investment will go a long way in having your unit installed correctly and having ZERO corners cut. We scheduled and they came out did the following (and probably more) : 1) Increase the return plenum for proper rebound zone. 2) Increase the supply plenum from 4' with a terrible workman ship to 8' with something picture worthy. Note: having a larger supply plenum is important part of duct design and helps with air flow. 3) Increase a return duct size to get appropriate return air, 4) Straighten existing duct work to remove restrictions. 5) Install furnace and evaporator coil per instructions. This is where they fixed specifically what the instructions said not to do which was done incorrectly by original installer. 6) Fix the electrical wiring outside to meet code. 7) Fixed the low voltage wiring to the outside unit that had the protective insulation worn off. This probably saved me an electrical short and thousands of dollars of damage a year or so down the road. 8) Sealed/glue the condensate pvc drain line. Seriously, the original installer did not even do this? 9) Moved the air scrubber to the supply side of the unit so I will work more effectively. 10) Remove all refrigerant, vacuum, pressure test and retest the unit to make sure there was nothing bad in the line. 11) Fixed furnace exhaust pipe to go to the right direction. 12) Fixed furnace exhaust to go to correct size outlet. At the end of the day the static pressure decreased from 1.4 to .9  and a 5-6 degree temperature drop but LaCounte wants the static pressure number better/lower. So they are going to come back and increase some of the supply ducts in our bedroom and living room because they are undersized and are not getting appropriate air to them. The crew itself fast, efficient, courteous, meticulous, and cared about the craftsmanship.  Heck, they even vacuumed up in the attic. Yup - that is right. They cleaned up after themselves very well and even cleaned up their mess in the attic. These guys are installation artists. LaCounte, his crew, and iAirServices care about quality and will not cut corners.  If you need a new AC, call them.  You will know that everything will be done right and if something isn't 100% right they will fix it. And they will be transparent... LaCounte said he is not happy with the static pressure number and they will come back to fix it by increasing duct size. If you purchase a new AC system, say a 16 SEER, and the install job is so terrible like mine was, it does not operate at 16 Seer. TBH, I would be lucky if the original installation were as effective as a 11 or 12 seer unit. I am curious to see how this system will handle a 15 degree day, but I suspect it will do quite well. I am lucky to have found these guys to help get us out of a mess. Learn from my mistake and call them first. I'm having trouble posting the long review as the character limit was too long....I need to figure out a way around this.

Do not use this company! At their recommendation we had them install a Remi Halo air purifier and…read morenow a year later found that it was not installed properly and has left mold growing around where it was installed! Mold has grown all around our plenum as a result. I contacted the company to rectify this and they have completely ghosted me. They won't take any responsibility and keep telling me someone will call me but nobody has. I would give zero stars if I could!

Michael M was absolutely outstanding! He was knowledgeable, professional, and kept me informed…read morethroughout the entire service call. He took the time to explain the problem in detail, what was needed to fix it, and how long the repair would take. I always knew what was happening and what to expect. What really stood out was Michael's genuine focus on customer service. He was friendly, personable, and clearly cared about keeping my family comfortable. While the repair was being completed, he even brought in portable units to help keep us cool. Michael did exactly what he said he would do and completed the work when he said it would be done. His communication, professionalism, technical knowledge, and commitment to his customers were exceptional. Great technician and an excellent representative of the company! I highly recommend this company for any HVAC service needs.

Had McCullough install a new unit in December. Initial techs were friendly, people recommended them…read moreMcCullough provided great guidance on options. Overall we spent ~15k for the unit and install. We haven't gone 30 days without a breakdown yet. Each time it got qc'd, we were told everything was fixed. So far issues have been : - Badly installed drainage leading to water damage - Debris in drain - Refrigerant leak from install - Blown electrical unit. Every root cause was from something done incorrectly during install. We have damaged and unrepaired siding from install, water damaged drywall and paint from the follow on issues. Inspite of these repeated issues from install and failures, each call out for no AC has been treated as if we were calling for the first time and the only proactive communication was for ensuring the city code inspector passed it.

After a rough start to my hvac leak, Totally Cool came through with flying colors, spending time to…read morediagnose the issue, fix it and checked back to make sure it was working correctly. I appreciate Anthony's time and care and the sincere apology for the rough start.

I really wanted to give this business a higher rating because my initial experience with Anthony…read morewas fantastic. He provided a thorough inspection and great feedback as we looked to upgrade our AC and centralize our system. Unfortunately, that's where the service ended. Despite following up multiple times since the summer, I never received a quote or a return call. To make matters worse, the office staff was incredibly unprofessional; the woman I spoke with was short, dismissive, and lacked basic customer service skills. Do yourself a favor--there are many other companies in Austin that are more responsive and work directly with Austin Energy (CoA) for incentives. For a comprehensive list, check the Austin Energy website, but here are the companies currently listed as participating in home energy savings: 1st Choice Energy Abacus Plumbing, Air Conditioning & Electrical AC&A INC dba American Conservation & Air Airco Mechanical, LTD Attic Insulation & Energy Savers LLC Castillo's Service Conservation Services Exalted Solutions LLC Green Collar Operations Intelligent Air Services McCullough Heating and Air Conditioning Quality Living Services Stan's Heating & AC The Solution Finders AC & Heating LLC We ultimately went with Service Wizard for our new install and highly recommend them. They were prompt, efficient, and cost-competitive. I still recommend getting at least 3 quotes to ensure a fair price, but save yourself the time and skip this company.

Jon is a great HVAC technician. He's also an outstanding home comfort consultant who can plan and…read moredesign your entire system far beyond the minimum effort, rip and replace, that most services are going to give you. That being said he's not going to up-sell you if it won't help you out, and he's completely on board trying to work within your budget as long as it's realistic. That's not really the best thing about Jon though. He's great at HVAC, the Xs and Os, but what sets him apart from most of the mediocre piss-poor tradesmen and contractors rolling around Austin these days is that he has his sh*t together. He tells you when he's coming, calls ahead of time, works hard as hell when he's on the clock, and stays in constant communication with you the whole time making sure you're on the same page. He takes care not to make a mess in your house (and if he does he cleans it up), he's respectful of your kids sleeping, and is really honest. The vast majority tradesmen completely overlook these soft-skills that are essential to their work. If you've dealt with as many awful tradesmen and contractors as I have lately, you're going to be very, very happy with Jon and Austin Star Services.

Jon is the best! Seriously amazing customer service, friendly and knowledgeable. Fixed an issue…read morethat two other companies couldn't figure out and helped me solve an electrical issue that he wasn't even there to fix. this company is the real deal. if you're looking for someone you can trust to do a job right, this is the one.