Michael M was absolutely outstanding! He was knowledgeable, professional, and kept me informed…read morethroughout the entire service call. He took the time to explain the problem in detail, what was needed to fix it, and how long the repair would take. I always knew what was happening and what to expect. What really stood out was Michael's genuine focus on customer service. He was friendly, personable, and clearly cared about keeping my family comfortable. While the repair was being completed, he even brought in portable units to help keep us cool. Michael did exactly what he said he would do and completed the work when he said it would be done. His communication, professionalism, technical knowledge, and commitment to his customers were exceptional. Great technician and an excellent representative of the company! I highly recommend this company for any HVAC service needs.

10/14/2026 McCullough's heating inspection was expertly done…read moreby technician, Marco Lopez, (included in our annual heating and cooling contract). Marco discovered a broken heat valve, and detailed the needed repairs. The need for repair was apparent to us since the heat did not turn on, and a Carrier alert was generated on the thermostat. With our approval Marco obtained replacement parts. He efficiently made the repairs the day after his inspection. Marco was very clear and pleasant in all communications. From our experience with McCullough's inspections and repairs since our 2018 Carrier system installation, Marco's work upholds their top of line service.

This business is wonderful, professional, honest service. Qualified technician that know their…read morebusiness with a owner who provides support for his customers. Office staff Mary is wonderful!!! Thank You for being my air conditioning service partners. Anita K.

American Conservation & Air did a great job installing a new HVAC system in our home, blowing in…read moreinsulation, creating additional vents, and replacing the ducts. The east side used to be much warmer in the summer, because there were fewer vents. The air is more balanced in our home. We anticipate the system will also be more energy efficient and lower our energy bills. We rehired the American Conservation and Air to install a heat pump in our 400 sq. ft garage studio. The system replaced a window AC/heater unit. Our goal was to cool the studio efficiently and quietly. It works well, and is so much quieter than that window unit.

Needed to replace an AC unit. The inspection, time to complete, and quality of the job went above…read moremy expectations. My landlord was the one to work on money, so I can speak to value or cost but she seemed pleased here. ​​ Bill was easy to get in contact with and inform me if any and all needs and updates. Solid work, glad this company was chosen for the job!

When my AC went out, during a freakish heat wave of course, I dealt with several HVAC companies of…read morevarying levels of competence, honesty, and profit-max orientation before I finally called 1st Choice Energy--and I wish they *had* been my First Choice. Not only did they replace my old HVAC with a more efficient unit, they worked in partnership with Austin Energy to upgrade and weatherize my entire house, getting rid of funky old ductwork, sealing everything up, and moving the furnace to a better location. Over the years, I'd gotten used to having a few cold rooms and too many warm ones, but I now have consistent, comfortable cool. This took quite a bit of work on their part, but Matt and everyone on the crew made it easy to have them around. They were hard-working, respectful, friendly, even fun. And they did it all at a price that even this starving artist can afford. I cannot recommend them highly enough. Skip those companies that spend their money on endless TV commercials, and call 1st Choice first.

We're in the middle of a hectic renovation with an ancient HVAC system, half our exterior wall…read moreinsulation missing, and some drywall open to the outside. So honestly, I didn't expect an attic makeover ALONE to completely solve our heat problem. Investigate your attic and air leaks before spending quadruple+ the cost to upgrade the entire hvac. With almost fossilized attic insulation, passive inefficient gable vent and no radiant heat barrier, we've been sweating inside the house as soon as the sun was out. While they were working on the attic with the old insulation removed and attic door open, the inside temperature spiked to 80°F with the AC blasting nonstop. Once the new insulation and radiant barrier was in, even our obsolete hvac was able to keep the house cold that we had to raise our target temperature. Mistakes happen, but how a company responds reveals their true character. After the blow-in, negative pressure began pulling loose insulation through hidden gaps around our furnace closet ceiling, clogging our AC filter and choking the airflow. Following a long evening of emergency DIY sealing and cleanup, I reached out to explain the situation. Jim and a technician showed up the very next morning, sincerely apologized, addressed all questions and concerns, and mastic-sealed everything properly. They earned this five-star review because instead of getting defensive, they treated us like human beings, owned the issue, audited what was missed in their protocol, and actively improved their process to prevent it from happening again.

Heat Busters provided a top notch experience, insulating our attic and installing ventilation…read more Would highly recommend to lower your energy bills! Great customer service - thank you!

After a rough start to my hvac leak, Totally Cool came through with flying colors, spending time to…read morediagnose the issue, fix it and checked back to make sure it was working correctly. I appreciate Anthony's time and care and the sincere apology for the rough start.

I really wanted to give this business a higher rating because my initial experience with Anthony…read morewas fantastic. He provided a thorough inspection and great feedback as we looked to upgrade our AC and centralize our system. Unfortunately, that's where the service ended. Despite following up multiple times since the summer, I never received a quote or a return call. To make matters worse, the office staff was incredibly unprofessional; the woman I spoke with was short, dismissive, and lacked basic customer service skills. Do yourself a favor--there are many other companies in Austin that are more responsive and work directly with Austin Energy (CoA) for incentives. For a comprehensive list, check the Austin Energy website, but here are the companies currently listed as participating in home energy savings: 1st Choice Energy Abacus Plumbing, Air Conditioning & Electrical AC&A INC dba American Conservation & Air Airco Mechanical, LTD Attic Insulation & Energy Savers LLC Castillo's Service Conservation Services Exalted Solutions LLC Green Collar Operations Intelligent Air Services McCullough Heating and Air Conditioning Quality Living Services Stan's Heating & AC The Solution Finders AC & Heating LLC We ultimately went with Service Wizard for our new install and highly recommend them. They were prompt, efficient, and cost-competitive. I still recommend getting at least 3 quotes to ensure a fair price, but save yourself the time and skip this company.

QLS just put in a new system at our place on Deloney st…read more They were the best deal, and they got started right away and worked until it was done. They even came back the next day because I couldn't figure out how to work the thermostat! The new unit is Super quiet and works great! Thanks!

We hired QLS to install a mini split for us in our pool house in 2017, we had a few issues taken…read morecare of by other companies throughout the years. Nothing was ever noted that installation was done poorly or incorrectly, as you can't see into the wall to know until after what happened as that could not be seen. Fast forward about 5 years, and the unit on the back of the house fell off the wall, causing damage to the electrical wiring and copper tubing. We contacted QLS for service to look at the unit, determine why it had fallen and to see if it could be repaired. QLS did come out this time and re-hung the unit, stating it wasn't bolted into any studs and only the siding and the OSB. The technicians couldn't get the unit working on the first visit. They dropped off the disconnect breaker at the door to my kids and said they didn't have one. I was able to test the breaker and determine it was functional and opened the cover for the electrical wiring and found the supply wiring was not visible as it pulled into the flex conduit coming from the disconnect to the unit. I re-terminated the wiring and the unit powers up but won't blow cold air. I let QLS know what I found and they said they would come back out. The tech on the second visit ended up fixing the unit letting us know the copper tubing was crushed and all the refrigerant had leaked out, was able to un-kink the tubing and recharge the system. They later sent an invoice for $811, without ever confirming the estimate with us prior to fixing the unit or even giving us a clue as to what it might cost. We would NOT have approved of that cost. We would have said we do not need the unit anymore, we already have a window unit in there from the other times it did not work. We feel this should have been communicated better and honestly feel taken care of by the company, not because they had to or it was under warranty. Obviously, it wasn't by this time. But more to do with the fact that properly installed units do not just fall off walls for no reason. It wasn't neglect or even an accident on our part. Even QLS admits that units do not just fall off the wall, and they provided some pretty wild hypotheses as to how a motorcycle driving through our yard knocked it off the wall, while not physically damaging the units frame or coil fins, not even a scratch on the paint. (We do not own a motorcycle, the marks the tech saw were clearly from mowing the area so that the tech could access the unit). If the owner would have really analyzed the images we sent, he would see that it's technically impossible for the unit to have been hit due to placement and tracks. Well played QLS, doing some questionable work in hopes that by the time anyone notices, you can technically and legally claim it's not your problem anymore.

Have used All Year for several years and find their service great. Today Marlen came out to do my…read moresummer ac check and he was super thorough and professional. Wouldn't use anyone else. Todd C.

This company is incompetent at best, and dangerous at worst. They charged $178 to switch out my…read morecapacitor - which they switched for a larger size than the manufacturer's recommended size. They also wired it incorrectly. They then replaced a fuse (which now I understand they probably blew out with the larger Capacitor) - and tried to charge me an additional $178 after the fact when they replaced it. My air condition unit then started to sound like a jet engine was taking off. Given I had zero confidence in this company, I called another HVAC company who has taken pictures of the incorrect wiring, incorrect sized capacitor, AND I WILL BE contacting the better business bureau. From what I understand, this could have blown out the motor in my unit. They should be ashamed of this type of work.

Great experience with Eco Air, both for installing a new unit and for service. Super responsive and…read moregreat customer service. Thanks Matthew!

I dont think I have written left a review or comment for anyone and/or a company ever…read more That said, great experience and impressed with the customer service we got from Matthew who came out for a second opinion after getting a quote from a bigger company for about $5,000 (despite our house being only 3yrs old). He offered us the same product for HALF the price but instead of selling us on this he was honest and told us we did not need it at this point in time and was an easy fix.