Amazing how we take our utilities and comfort for granted!…read more Kudos to Andy Pell -Earth Energy Audits (independent auditor) who came out & provided great information on what our heat load is to assist in making an informed decision! I highly recommend Earth Energy and Andy!

The reviews below me said it best : Andy was fantastic! He was prompt, professional, and very…read moreinformative. He explained to me each of the things he was doing, what he looked for in an audit, and what to expect. He also answered all of my questions about the kind of improvements that were worth it and those that were a waste of money. We were required to have an Energy Audit to sell our home and our realtor recommended Andy. Lucky for us, Andy found no recommendations and gave us a good "bill of health." What I like more is that if he does have recommendations, he doesn't perform any work himself, providing a truly unbiased opinion. I fully plan on having Andy perform an audit of our next home, whether it is required or not.

I chose Green Collar for my City of Austin Weatherization service. I was hesitant, and called the…read moreoffice to ask questions about the business. Cord spent about 20 minutes answering my questions about how long they had been in business, how they would handle unexpected problems, and what I could expect. The owner Ron came out for the evaluation appointment and he also explained more details of the work they would perform. The installation of new ac ducts went very smoothly and the workers cleaned up after finishing each day. I would highly recommend Green Collar to anyone needing duct replacement or repair.

As we head into this cold snap weekend, 10/10 appreciation for Green Collar!! They revamped our…read moreflipped home's rather chaotic HVAC system over the past three weeks in conjunction with the City of Austin/Austin Energy rebate program for energy efficiency improvements. The owner of the company provided our estimate, the team arrived within the time windows predicted, they were competent and courteous, and they did a *fantastic* job modernizing our system to heat quietly and evenly throughout. They added a vent to a bathroom that had been inexplicably left without one, improved the insulation throughout, and added an attic walkway for safety. We've been tolerating very uneven temps and noisy vents for the past 10 years, and I wish we would have discovered Green Collar sooner! It is *NICE* in here. I have no reservations about recommending Green Collar's services. Stay warm, y'all!

I needed an ECAD energy audit to put my condo up for sale so I looked at Austin Energy's list of…read moreapproved inspectors and saw that Austin Auditors was on the list. Found them on Yelp and scheduled an appointment, they were on time for the appointment, efficient and affordable.

I did not expect this to be so easy! I called, spoke with Joe and it turns out that our audit from…read more2013 is good through 2023. He emailed me the exemption while we were still on the phone, to make sure it came through. Now this, THIS, is great service. Another reviewer referred to him as a "hero." I second that!

Bryan was very professional, friendly, informative and helpful. He was very responsive and…read morereliable. I would highly recommend this business! Bryan is a definite asset!

We have had a number of issues finding a AC company. Called Fox told them the troubles we have had…read moreand that we are looking for someone to service our units. I ask for a quote for maintenance on our units. They give me a price, a really good price. A price too good to be true. I ask why is it so cheap compared to other companies. They can't answer just say "these are our prices" I know our units are dirty as I just took over this place in January and we are yet to find a company to clean the units. So I schedule a day for the technician to come out and service the units.. They're up there for over an hour. They come down and I ask to go over everything They provide me 14 pages of diagnostics and ultimately tell me the units are dirty and we should schedule service request to clean them. I am upset at this point so I call to speak to the office and I get a guy in Florida who says he's with corporate and will look into it... Never hear back and I get an estimate of $4,400 to clean the units. That's insane! The company doesn't actively listen to what consumers need.

This company is truly amazing. They work hard to resolve issues and troubleshoot way beyond the…read morenormal "oh I think it's a freon leak so replace it". I love their dedication to the skill and craftsmanship of HVAC related work. These guys and gals are the best there is!

DO NOT DO BUSINESS WITH THIS COMPANY. They do not properly identify what is needed for a successful…read moreinstall, and do not properly address issues when they arise. Sorry for the long review...but please read on to hear my horror story with this sorry excuse of a company. I don't normally write reviews (good or bad), but my poor experience with this company cannot go unheard. I feel obligated to warn others of their frankly criminal business practices. I originally called them out to take a look at my old HVAC that was no longer producing cold air. They identified the Freon was low and filled it back up. Worked well for a bit, but then got low again...indicating their was a leak in the system. The unit was so old, we decided to replace the unit instead of fixing it. The new unit was installed, but not without issue. I chose what they described as their go-to brand - American Standard. Apparently their technicians do not know how to install their go-to brand, because it took several days and several different technicians to get the install completed. A year later, the unit began tripping the breaker any time it went to the 2nd stage. Took them 3 days to come out (when approaching triple digit temperatures), charged $150 service fee and $450 in parts and labor to add a capacitor to the setup (a $50 part and about 10 minutes of labor). Did not fix the problem. Tech came out again, and said it seemed to be an issue with the breaker and that I needed to call an electrician to diagnose and solve the problem. Ended up paying $300 for an electrician to come out. When he took a look at the install, he was flabbergasted. He could not believe what he was seeing! He identified the unit was installed on an aluminum electrical line, that was severely undersized for the unit installed. He said no respectable company would EVER do this kind of shotty work. He said replacing the electrical line would likely cost a couple thousand dollars, since it was on the other side of the house. When I called Smart Air to let them know of the situation, the dispatcher was very dismissive. She said she would have their lead install tech follow up with me, but of course I never heard anything back... That is when they went dark despite several additional attempts on my part, and broke communication with me entirely. I ended up having to pay an electrician to run the new line on my own dollar - several thousand dollars - and now I'm finally back up and running.

Texas Energy Experts installed a Radiant Barrier in my attic four years ago and until recently I…read morewas very satisfied with its performance and their responsiveness to my needs. Recently it was discovered that the barrier had pulled away or dropped away from its original placement making it ineffective at blocking radiant heat in my attic. When I contacted T.E.E. they were surprisingly very responsive to my needs and have promised to send someone out in the near future to correct this situation. I am impressed with the fact that after 4 years they are ready to assist me with this problem. I will update this review after this situation is resolved. For now, I am very pleased.

I live in South Texas. We had a bad hail storm two months ago. We were lucky and had no real…read moredamage, just a roof which started leaking. We called and someone came out right away. They said it could take a couple of months to get to us. They showed up about seven weeks later and they got to work right away. Turns out our roof was in worse shape than we thought. The customer service was fabulous! They called and emailed us to let us know what was happening. The roofing crew was outstanding! Since I know nothing about metal roofing, they were very nice and explained what they were doing. I believe they went above and beyond. I would recommend Texas Energy Experts to everyone!

Prompt, professional, thorough, thoughtful. Highly recommended by us and we've had a lot of…read moreexperience

Ryan Jones just inspected my soon-to-be house, today. He did an excellent job relaying the health…read moreof my home, inside and out, and answering any and all of my questions. Thanks so much for the insight and report, and your kindness. I appreciate you!

In June 2025, we hired this company to diagnose an issue with our HVAC system. After their…read moreevaluation, we were told we needed a new condenser, which cost us $5,200. Two days after the installation, the system stopped working again. When they returned, we were told there was now a hole in the coil and that it would be another $5,000 to repair or $16,000 for a completely new system. At that point, we decided to get additional opinions. Multiple HVAC companies quoted us significantly lower pricing. We learned that the condenser we paid $5,200 for typically costs around $3,000 installed. We ultimately had a brand-new system (the same model we already had) installed by another company for $7,000, less than half of what we were quoted. When we raised our concerns, the only explanation given was that they "don't get as good of pricing as other companies." Our experience left us feeling like they don't even try to properly diagnose, they just throw in expensive parts and hope for the best. We are also feeling duped because we obviously paid well above market rate for the work performed. We strongly recommend using ANYONE else.

Our furnace wouldn't go on last night (of course - it was actually cold). Felix came out within a…read morecouple of hours. He diagnosed the problem as a faulty switch. He drove from Austin to Georgetown to get it this afternoon so he'd have the system running by tonight. It works. When he was testing it, he discovered that our new thermostat had also failed. So he replaced it. All better. The service these people offer is just first rate.