South Austin, here. Had the wonderful pleasure of working with Benji this afternoon. Not only was he professional, but he was kind to my space and pets. Benji finished outside with the unit and still took the time to do a walkthrough of the house and pointed out the filters and switched them for me. THANK YOU BENJI! read more

We had these guys come out last weekend to look at our AC unit that was making noise. They happened to have availability the following morning, so out of convenience, we went with it. The guy who came out was super nice. He diagnosed a bad compressor (in our 2 year old system) within minutes. Obviously parts are covered under manuf warranty, but we were on the hook for labor and somehow also the cost of freon (not unique to this company, but what a sham). Where it gets interesting: We were initially told it was $1600. Somehow after I had said yes, the estimate jumped to $2600. Supposedly this was due to the size of the unit and the amount of freon - our system requires 8lbs 2oz. Sticker shock on sticker shock...but whatever. We were just hoping to get out closer to the first estimate and moved forward with the appointment while the weather was nice. On the day they were scheduled to come, we were given a window of 8-12AM but told it would likely be around 10AM. We obviously made arrangements to be home. By 1PM, we had still not heard from them. My partner called to check in, and he was told by the office that they were running late on a job but would be there shortly. By 3:30PM, we had still not heard from their office. We ended up just canceling the appointment... These days, there's just no excuse for poor communication. It's super freaking rude to leave people waiting - people who have taken time off work to make sure they're there for the appointment window you provided to us. It's not that hard to keep people posted if things change. I fully respect the fact that other jobs can run late, etc. But to miss a 4 hour window by 3.5 hours without even a call to us is beyond ridiculous. read more

From start to finish, Green Leaf was the easiest & best choice for replacing my HVAC system. I had the pleasure of speaking with their wonderful GM Thos. He answered all of my questions & explained the process to me. Nick their Comfort Advisor came out and gave me options that would be best for our home, thoroughly explained everything in great details & then set me up with Terri, their install coordinator. Terri was very kind and helped me pick a date that worked around my schedule. The install was yesterday & I'm very pleased with all the installers Mikey,Carlos,Xavier& Eric & their install manager Ismael. Not only were they respectful to my family & I, but they respected my home. They draped a tarp runner from the front door all the way up the stair and down the hall. They cleaned up after themselves and took the time to explain the new thermostat to me and how to use it. Green Leaf truly looks out for you & helps you every step of the way. I will be using them again with their Membership Maintenance Plan to help protect the longevity of our new system. I've already scheduled their plumbers to come out as well to help us with a plumbing upgrade. Thank you everyone at Green Leaf read more

Green Leaf Plumbing, AC, and Heating - Lennox A/c - Heating & Air Conditioning/HVAC Near Me - Hutto, Texas

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I was scheduled to have maintenance done with this company and they no showed my appointment and never came. When I stayed home for five hours and asked the company what happened and what happened to my technician. The technician said "I have personal issues and I don't have time for this" and hung up on my husband. I will never do business with this company ever nor do I recommend you do business with this company either. The unprofessionalism and disrespect is enough for me to never recommend or use them ever again. read more

I use Green Leaf for all of my A/C and plumbing needs. Their technicians are very talented and the Customer Service Department is top-notch. Rustin did a fantastic job with the repairs and Tory followed up promptly communicating options. Very impressive. read more

Green Leaf was great from start to finish. I got an appt next day after calling late in the day. Chris Reed did a very efficient diagnosis and was able to repair it quickly! Chris is very professional and personable and gave me good info on my systems. I highly recommend both the company and Chris! read more

Excellent service once again today by Chris Reed. Prompt, courteous, professional, takes time to explain to the customer. Have used many A/C service companies and technicians in the past but we're happiest with Greenleaf. Thanks Chris. read more

They came out same day which was great, but I would not give them five stars because it was really pricy. It was almost 500 dollars for less than an hour. The sinks needed to be snake. Also, I had to provide towels, etc read more

We have tried to contact this company since April. We paid cash for a new Trane unit. The filter part is Honeywell and not a Trane. This company lacks communication skills and they did not take care of their mistake with the correct filter unit after they jammed in. read more

As always: patient, professional, knowledgeable. Manny Ventura, Clay M, Eric , Xavier M and Tiffany B and Shay holding down the front lines .From the customer service to quality work performance, an excellent company I have used for 6 years. Thanks everyone !!! read more

After paying over 500$ to charge my leaking air conditioner -that lasted a week I decided to replace the 12 year old unit. My 2000 square foot house had a 3 ton unit. Greenleaf gave me an estimate for another 3 ton Carrier unit. A co-worker said -are you sure you dont need a bigger unit? I asked Greenleaf- they said Oh yeah you could probably use a bigger unit- Price difference with Greenleaf from a 3 ton to 3.5 ton-over a thousand dollars! I went with Service Wizard-they came out and did a proper inspection,sat down with me and went over all my options.Greenleaf customer service was appalling. read more

Asked Greenleaf AC to come diagnose a non working ac in a vacated rental property. I made it known to them that the property had been recently vacated and I had no understanding of what was wrong with the ac just that it wasn't working. A greenleaf technician came out and told me capacitor was blown which was causing the unit to turn off from over heating and it would be $220 charge. He also mentioned the coil was showing signs of leaking and recommended replacement ($3400) At no point did he tell me to stop running the ac, (I wasn't running the ac, because the house wasn't occupied and it's June in Texas. He was the last one to touch the thermostat, air handler and compressor. He left the attic door wide open and we walked out of the house. I did not double check the areas he was working in due to he was as a professional or so I thought. Came back to the house 3 days later and the entire kitchen ceiling is falling in, air handler above in attic is overflowing the drain pan, We never had a condensation drain or drain problem before, the drain pan was obviously compromised and the technician did not mention or discuss any of these issues with me. Greenleaf tells me it's my problem and there is nothing they can do. Their technician came in, miss diagnosied the problem and compounded the issues by leaving a broken ac running in a vacant house. Now I'm getting quotes for $2000 sheet rock repair and then paint on top of that due to green leafs incompetents. Their response was it was not their problem and the technician advised us not to run the AC. Not only did that conversation not happen he was the last person to touch all AC equipment. This company is going to cost me $3000 in repairs for their mess ups and then I will have to find an AC company to repair their incompetence. If you value, value in the least choose literally anyone else. Matt hoskinson General contractor and certified home inspector. read more

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I asked Green Leaf to quote me for preventative maintenance on our AC units. They quoted me around $5400 for the year, and a competitor did it for $1949.02 for the year. read more

Great company. Been using them since having my A/C system replaced. Technicians are always friendly and courteous. Have them come out twice a year to check my system. My most recent service call was with Brandon. He called ahead and sent me a text to let me know he was on the way. Once again he was super friendly and will g to answer any questions I had regarding the service and my system. He took great care of me. Thanks! read more

Green Leaf replaced our HVAC system back in 2018, good prices, great sales and install team, overall wonderful experience. Recently we've had some hard to diagnose issues with the furnace. Daniel did his best to figure it out, inspected everything from the roof to the attic, and ultimately recommend we replace the inducer motor to fix the issue (under warranty) because it was the most likely reason for flame blowback. Everything ran fine for two weeks, when I noticed the heat was blowing cold air again. When I called in, Mark came out within hours and recognized due to some soot near the heat sensor that we probably had a gas valve not closing properly when the heat turned off, which was causing the flame to go the wrong direction and tripping the sensor. He was able to replicate the problem, and he's back now (next day) replacing the valve. Both Daniel and Mark are friendly, professional, and great to work with. I appreciate that they walk me through what they're seeing and explain it all. Plus, the dogs like them! Trustworthy, responsive, friendly, quick with service calls, and reasonably priced. Will continue to work with Green Leaf for as long as we're in their service area! read more

Customer Service is amazing! Called last night at 9:30pm, offered emergency service. Not needed because we had alternatives to get though the evening. Scheduled for 2pm the next day! Wow! Tech, Jeremy, arrived on time, listened to what my concerns were, asked questions and troubleshooting was right on target. He walked me through the repair, and options. My A/C was up and running by 3:30pm. Pricing was fair , Jeremy was professional and super kind. Thank You! read more

I've been going to Green Leaf for many years now and the service and professionalism is outstanding. Today I had technician, Mark Walding, and he was very knowledgeable and quickly serviced my HVAC unit. I couldn't be more pleased. I highly recommend Green Leaf, HVAC and plumbing You will not be disappointed. read more

Green Leaf is great overall! Admin staff were quick to respond and set up an appointment immediately next day. Technician Nick was very professional and did a great HVAC repair job. Thank you! read more

I recently purchased a total new HVAC system from Green Leaf. The installation was to perfection. The installers Zac and JC were most professional! They were very knowledgeable and took the time to explain in detail the new system. Also answered my questions with understandable explanations. They focused on keeping a clean environment and took all the old equipment and new packing away. Zac and JC are a definite asset to Green Leaf. And I'm a very happy camper!! read more

Spent $1500 on a new blow motor in 2022 that was supposed to have a 5 year warranty. They will not honor the warranty because they are now saying the 5 years starts after the initial installation of my whole unit which was in 2009. According to them, my warranty expired in 2019 when the part was not installed until 2022???? Technician was very rude because I have a Lennox unit and he HATED working on Lennox units. Tried using the annual maintenance plan, but got the hard sell every time they came out. No more. Not a reputable company anymore. read more

I waited at home from 8:00 a.m. to noon for my scheduled appointment. At 2:17 p.m., I receive a call that the plumber is on his way. Yea, no. I don't want to give my hard-earned money to companies that treat me with disrespect. Hello, we now have the technology to actually reach customers in real-time, on the go. Heck, we can even track your work vehicles these days. There is no reason to fail in letting me know the plumber was not going to arrive as scheduled. Green Leaf didn't because Green Leaf doesn't care about its customer. Boy, bye. read more

Sure was an interesting experience. Never had an experience where they tested my exterior coolant pressure and then replaced a interior thermostat in May and then surprise had a coolant leak through a loose nut in Jan. Tech blamed the manufacturer of the 5 year old unit.... Not really believing it. Online coolant estimates say coolant should be $50 to $70 per lb. Greenleaf preferred custom per lb was a whoping $157. I needed 6 lbs. Seems obscene since a 25lb tank is $300 online at multiple retailers without a bulk supplier discount(but you have to have an HVAC license to buy) Happy to have a working unit, disappointed in Greenleaf time and time again. The last time they disappointed me they refused to sell me a light bulb for my Reme Halo. Why do I have a Reme Halo? Because it was a "free upgrade"... Free but necessary because if you don't have a filtration system mold grows on high efficiency heat pumps. Funny that wasn't disclosed. Don't worry got my light bulb elsewhere. The time before that Greenleaf disappointed me by telling me they don't call people to schedule routine maintenance for the routine maintenance plan they sell unlike what we were told at purchase. Too hard..cant possibly call hundreds of people and schedule the routine maintenance we sold them. Only funny thing is... other companies do. The time before that they disappointed me by telling me they only sell Tranes. Come to find out they sell Carriers which is what I asked for. But don't worry they totally installed a slightly more expensive air conditioner than the one that I agreed to verbally and then ask me for just $2,000 more upon install hence the free reme halo upgrade.... But don't worry they were going to apply for my rebate from the state of Texas for high efficiency machine. It only took three phone calls from them and the check came from them not the state of Texas and it was only for $100 less and they said it would be. They seem to have a lot of positive reviews but every time I try to leave a review...link seems to be broken wouldn't you know. read more

Green Leaf has been our go-to AC and Heating service for a couple years. We've had issues off and on because our systems are older. We are pleased with their professionalism and dedication to troubleshooting issues. Recently, Mark visited because our downstairs wasn't heating. The system was just running and running, causing our outdoor system to work overtime. He delivered the bad news: we needed a new air handler. But, he helped us figure out a cost and connected us for scheduling ASAP, before the temperature dropped to freezing again. Mikey and Danny installed our system and tested everything several times to make sure it worked. To me, my Nest Thermostat is the worst to set up. Countless times, it's not running the furnace when it should and it's taking hours to heat up. Mikey corrected the settings. The next day, our other unit wasn't heating properly and Daniel arrived with a smile and ready to determine the issue. He resolved it and everything was humming correctly. read more

My experience with this company was so outstanding, I wrote the story up for my website's Forum section. Link is below, but if you don't want to read about why, here's the bottom line...Green Leaf HVAC is both extremely service oriented and their prices are good... https://www.thecreativenow.com/forum/georgetown-stories/why-i-replaced-my-a-c-in-the-winter read more

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This place is a scam. They saw "tree roots" in my pipes and gave me an estimate for 6k (not covered by insurance) which turned out to be broken pipe in the dishwasher which caused the leak! STAY AWAY! read more

Green Leaf Plumbing, AC, and Heating - Heating & Air Conditioning/HVAC Near Me - Hutto, Texas

I came home from a long trip and my AC was no longer cooling in my home. I took to social media asking for recommendations for an AC repair company in the round rock area and boom high school friends came they with green leaf! I went with them because a high school classmate works for them and I could not have been happier with the response time, service and kindness. My repair guy was on time and super knowledgeable and kind. Things that are super important to me as a woman- he treated me fairly and equal. I will be continuing to use green leaf for all my future AC and heating needs as well as my parents have decided to go with them now too. Thanks so much for providing a comfortable honest environment. read more

Blake was my service tech. He provided excellent service. He communicated all the work done . I will recommend your company. Excellent customer service read more

I had a new HVAC system installed in Dec 2023. They installed the system on their day off which was the day after Xmas. They showed up on time and were very professional. I was very happy with the quality of work they performed. I got estimates from other HVAC companies and Green Leaf was the best in terms of price and quality. I would recommend using them or at least getting an estimate. read more

I purchased a brand new air conditioning system from a company called Dave's Heating and Air. I completely paid them for the brand new system. During that time Green Leaf purchased Dave's Heating and Air. The system was inspected by the City and it did not pass inspection. I asked Green Leaf to rectify the problem since they now owned the company. After several months of trying to get them to do the work, they came out and fixed the problem. They then proceeded to invoice me. I disputed the charge and they continued to harass me, threatening to turn the charge over to bill collectors. Green Leaf is an unethical business. I do not recommend anyone using them for any purchase or service. read more

My water heater stopped working and I scheduled with Green Leaf plumbing to come out the next morning. I used Green Leaf a few years ago to replace my air conditioner and have been extremely happy with the initial install and maintenance services so I thought I'd them first for my water heater issue. Andre showed up on time, explained my options and answered all my questions. They were able to install the new water heater the same day, so I'm really happy with the Green Leaf plumbing team too! They cleaned up everything too before they left. Highly recommend for your plumbing needs. read more

I worked with Josh on upgrading my HVAC. He was responsive, easy to work with and was able to get my installation completed a few days after we agreed to the final price. There was a little confusion about how the invoice was laid out and their partnership with the Austin Energy rebate program, but we ended up where we needed to be and I would definitely use them again! read more

I found Green Leaf by putting out a call for bids on a new AC system on yelp. Eddie was the first to respond and called me within less than 10 minutes to provide a rough estimate. We had previously had a diagnostic and bid that seemed very high for a full system replacement and Eddie made me feel at ease. He offered to come out first thing in the morning, which was a Saturday and happened to be his daughter's birthday! He came on time and was extremely efficient in explaining what the process would be like for replacing the system. We got a couple more quotes and Green Leaf came in cost-wise around what larger companies were offering. Eddie was professional in explaining things to my wife and I, he was very timely, and his crew got the job done in less time than promised. Green Leaf even offered a better labor guarantee than other companies- two years included. I'll be having them out in the future for anything else that we need service for on our home. read more

I called Green Leaf after-hours and got someone on the phone immediately to schedule, we set a time for the day after and the technician, Arthur, came slightly early - which is amazing considering I was given a 4 hour window and was prepared to wait almost 4 hours. He was wearing a mask from start to finish and was one of the most knowledgeable repair person I've dealt with. He also explained everything to me in detail - as a woman I hate being talked to like I don't understand repairs because I do my homework - and he really knew his stuff! He diagnosed a broken motor and he also suggested a Reme Halo device to help with allergens, molds, virus and bacteria. (There was no sales pitch he just explained how it works and since I understand and believe in science it sold itself). He went to get the motor and the Reme and was back very quickly, in all the repair time was just a few hours. So, after getting the motor fixed and the Reme installed, I can tell after just a day that it is amazing! The air quality in our 80's built home is so much better and smells cleaner. My husband has asthma and so we know what clean air feels like and it's been super helpful. The heater is working perfectly. Arthur said he was new to the company and my advice to Green Leaf is to keep him because he's awesome! Highly recommend! read more

These folks installed a unit in 2014. No problem outside of Eddie not being able to handle the negotiation process. He was extremely sensitive that I wasn't real trusting of AC companies as I believe they are scam artists to a degree. Fast forward 5 years later and the unit Eddie and team is not blowing cold air at all. I call up greenleaf and their guy comes out, charges me $65 and tell me I have a leak. Well duh...He then tells me that I need to have an "isolation test" done to figure out if the leak is at the evaporator, compressor, or the line inside the house. He thought this would cost about $600! He would have to pressurize the compressor , the evaporator, and the line between them. No idea why he couldn't run tests on just the parts they installed,but that line probably works for the non technical types. He promised a formal quote but I have yet to see one. I called another company out and they were able to quickly identify the evaporator coil as the culprit. If you go with these guys, make sure you stroke the owners ego or your service after the sale might go to zero read more

Green Leaf is amazing, and I'm very glad I found them. Last Wednesday evening my AC went out in 100 degree weather. I called Green Leaf the next morning, and they sent someone out to help that afternoon. The Green Leaf technician resolved the immediate problem, and he recommended that I replace my thirty year old system. It was beyond the time to be replaced. Long story short, today I have a new AC unit, and I'm very pleased. The installers did a great job, and they were helpful, professional, and friendly. I am grateful, and I'm glad I contacted Green Leaf. Thank you! read more

I've used Green Leaf AC and Heating since 2013 for 2 different locations in & around North Austin. Imo, Eddie runs an honest business & genuinely wants to help address your issue in the way that's best for you. I've never felt pressured into choosing a "more expensive option" when offered & I've never had any complaints about the work him or his techs have done. I highly recommend them for your HVAC needs! read more

Darwin and crew was an EXCELLENT decision. They were responsive, efficient, and friendly. Not to mention they saved my sweating behind. Thanks to your crew and my million thanks !! read more

My experience was awful. I've learned the company cares far more about keeping their review scores high than actually rectifying mistakes. My experience was so bad the owner agreed to give me the full $487.30 refund I wanted but only if I never shared my experience... I did not feel this appropriate. UPDATE: You'll see below that within a few minutes of posting my review, the owner immediately chimed in. He made a number of false statements. I *NEVER* demanded a full refund with the threat of posting a negative review. I *NEVER* even mentioned anything about a review. The first mention of a review was when the owner offered the full refund I requested *ONLY IF* I promised to never share my story. It is extremely insulting to be accused of making threats and bribes when the owner is the one who made this about a review. A decent refund to match the trouble caused would have ended this. But instead the only reasonable refund offer came with a demand I agree to keep my experience secret. I don't have a lot of free time, I've never asked for a full refund, but this experience was so bad I signed up for yelp just to share. Here's my story. I scheduled tuneups for my AC units. The technician neglected to cover the bathroom drains that the AC units drained to before blowing out the lines. The result was black gooey crud all over 2 sinks and 1 wall/towel/toothbrush/etc. Further, the technique they used led to a clog in one of the sink drains past the p-trap, discovered after I cleaned the mess. (There are other ways to maintain AC drain lines without blowing all the crud that may be in them directly into the sink drain.) The tech apologized for the mistake but only had paper towels to clean up the mess, so I told him I'd take care of it. I expressed unhappiness with having to pay the full bill, but he would not let me talk to a manager. It took me over 8 hours to clean the sinks and drains. The black goo from the sink got all over one bathroom wall/towel/sink. It was nasty enough to stain parts of the wall to the point that the stains only came off after enough scrubbing to remove the paint. The technician also left our backyard gate wide open when he left. We found out when a neighbor returned our dog about 30 minutes later. Fortunately this mistake didn't cause any harm. When I talked to the owner the next day, he offered me a discount of $129 on my $487.30 bill. I did not feel this sufficient for the trouble the mistakes caused. I asked for a full refund, and he refused. He told me there was no way it took me 8 hours to clean the mess, and that his tech's paper towels would have handled it. He ignored the clogged drain his technician caused. The next day he called and offered a full refund if I agreed to not slander his company. I don't lie, so this was acceptable. Then I got his email with his real terms. I would get a full refund as long as I never shared my negative experience. And if I ever did share it, he would consider the refund void and press theft charges. See screenshot of the email. I was not willing to take on such liability. I asked him to give me the refund he thought appropriate with no strings attached. I pointed out I was not going to use the 2 fall tuneups I had prepaid for, so I wanted that refunded as well. He agreed. When I received my refund, it was only for $80, the cost of my two unused tuneups. No compensation for the mistakes or damage. I inquired again about compensation for the mistakes and have received no response. It is sad to see that once the owner thought he could not prevent a bad review, he stopped caring. Had he just given me a significant refund for all of the trouble caused, I would have moved on and not taken the time to document all of this and share. But instead he made clear the only way he would give a decent refund was if I didn't share my story. read more

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Wonderful service, repair and pricing. I can't say enough good things about Eddie and the whole company. He came out within 2 hours of my call. Eddie was polite, knowledgeable, thorough, and reasonable. This was such a relief. My system quit without warning. The Honest company in Hutto wouldn't come to Taylor cuz it was a whole 8 miles away. The outfit I used in Taylor only tried to sell me a new $5000 system. The guy didn't even check anything except my wallet. He charged me $78 for nothin. Plus they installed the wrong part 2 years before and that was part of the problem. Eesh! So, I highly recommend this company! I will always use Greenleaf from now on. read more

Avoid this guy unless you're starving for drama. I received a quote for $1,200 to replace an AC coil, which I found out later he diagnosed OVER THE PHONE. After the work was done, I was asked to pay $1,800. We settled on $1,500. The following day, I noticed water leaking through my ceiling and onto my wood floors directly under the AC unit in the attic. Eddie came by, fixed the leak, surveyed the damage - and then proceeded to yell and scream and cuss that it wasn't his fault. He became so irate and threatening that I called the police. I've now got water damage in attic and ceiling and this clown won't divulge the name of his insurance company so I can get it repaired. Very hateful. If I could rate zero stars, I would. read more