Joe responded quickly to our request to evaluate a new HVAC system to replace our 20 year old system which had seen its day. He proposed 3 alternatives and we decided on one. We agreed to his proposal and work was scheduled for the following week. Our new system was installed and works great. These guys are professional in all areas . Highly recommended. read more

Amazing service everytime we call. They were able to detect a leak in our system and patch it for us and helped us figure out how to prevent those kinds of expensive fixes in the future! read more

Advanced A/C did awesome job. My heating went out and I called them. They initially said the tech would be between 2-5pm. They then called to say the tech could come sooner and I missed the call! Called them back and hour later and still was able to get the tech early. Great customer service from Paige!! Justin the tech arrived and within 5 minutes he identified the problem and solution. He throughly explained everything and showed me the DAT was broken. He was able to replace and fix the system within 30 minutes. He was full of knowledge concerning HVAC with lots of tips and information about my system. He even invited me to take a look in the attic and explained some of the features. Another example of outstanding customer service far beyond what was expected. Will definitely call Advanced for any further HVAC problems. read more

Advanced Air Conditioning and Heating - Broken DAT sensor (read @ 192F) = $432. - Heating & Air Conditioning/HVAC Near Me - Cedar Park, Texas

"Your technician came out on a Sunday afternoon for your no cool issue and the diagnostics performed were needed to figure out exactly what was needed to repair your system. We do this to ensure that all issues are being addressed based on our extensive screenings, in your case we did need to send the comfort advisor out to your home to provide you with a realistic estimate based on the amount of work needed and due to the unique build of your older Austin home." Response: That is your process, but it is sub-optimal. Many other AC companies will provide a quote with a technician onsite or even just providing enough info via email. Your comfort specialist are salesman by another name and very unnecessary. "Your technician stated in the job summary that the pound of refrigerant was added in an attempt to see if the unit was low and not a restriction. Suction pressure went up, indicating there was no restriction and the unit likely had a leak. Upon completing the leak search, a large leak was found on the indoor coil. The technician also stated that the unit is still running but will struggle and there was likely only a day or two before refrigerant ran out." Response: He did not have to add refrigerant in order to do a leak test. It is cheaper and less damaging to the environment to use Nitrogen to test for leaks. The refrigerant did not take a day or two to leak out, it escaped immediately, despite his claim it would last "a day or two." Also I believe he knew the refrigerant was low from the very beginning when he applied his gauges, the only question was why it was low and his theory was the coil was the most likely culprit. "We did not recommend adding the refrigerant to cool down your home, it was used for diagnostic purposes as the leak was unknown at that time." Response: Again, Nitrogen or another cheaper, less harmful material should have been used. Again, he claimed it would cool down the home for "a day or two" as long as it was kept on and pressurized. "The following day our comfort advisor came out to give you a quote for the replacement and offered you cooling options to hold you over until the unit was replaced, should you have signed off on the estimate. In terms of your estimate, your coil was on the opposite side of your furnace and your return plenum. The entire system had to have been installed and the return plenum built up whilst in the attic. In order to replace your coil, we would have to disassemble the plenum and move the furnace over so that we could remove the previous coil and replace it. From there, the furnace would have to be moved back into it's original position and the plenum would have to be reassembled. It is a labor intensive project and we want to ensure we are creating a safe work environment for our crew." Response: If you think all that was required to remove the coil while leaving the rest of the system intact you should contact New Generation Air out of Manor, Tx. They were able to remove the coil in forty minutes without cutting it into pieces or otherwise making it into a larger job than was necessary. They finished the job by noon, so no doomsday scenarios of an all day job as presented by your comfort specialists and for less money. read more

Friday evening our A/C unit died. Saturday morning is spent trying to find weekend service. I called Advanced Air Conditioning & Heating and gave all my info to the dispatch & within an hour a tech called & he could come out in a few hours & that the weekend service fee would be $169 Communication is awesome! The tech called when he was on his way & I received a text with his name & photo. Coel was wonderful & had all the needed parts, motor, capacitor & coolant to get our unit running perfectly. Right after the job was finished, I got a detailed invoice by email. We would definitely use their service again :) read more

They had to do some minor repairs to my A/C unit. To find out the needed to replace my 20 year A/C unit. Installed less than a day. Great quality and informative service read more

They gave us a price of 1700 dollars to replace a fan motor and the estimate did not break down anything. Also not able to fix until Thursday(3 days from now) after already not having any AC for 2 days. I'm pretty sure it was a push to get us to replace the whole unit for 7k+ which is also ridiculous pricing. When I called they told they arent able to break down parts and labor due to "algorithms ", I know for a fact the motor itself is about 300 dollars. The man was rude and condescending, told me not fixing it would cost me 0 dollars. This place will happily rip you off because they know you need your AC in Texas. If you need something fixed, so yourself a favor and skip this price gouging company. Update, called another place, they came out and fixed it on the spot for 1000 in under an hour. Advanced heating and air will price gouge you, do not use them!!!!! Call McCullough instead. read more

I had an issue with my AC cooling at 7PM on Saturday! Found this company and gave them a try based on other reviews. Had a call back within 30 min, the tech happened to be 4 miles away so I had him, Cole, come over. I still have an issue as my unit as it is 15 yrs old, but he got me going. It's blowing cold tonight! Super professional, all options laid out, didn't rush to address questions, just overall awesome experience with this company. Looking forward to speaking the sales guy to see if another issue can be addressed. Thanks Cole!! read more

Thank you Bruce S!! I appreciate your professionalism and knowledge. He showed up right away and got my AC running.

We had an issue where half of the house got warm and the AC just kept running all day. The other half was trying to compensate so my electricity was being wasted. I reached out to Advanced Air Conditioning And Heating and they came out the next day and fixed the issue very quickly. The compressor was stuck because a part broke and the motor was overheating and would have caused a fire. I'm glad I reached out to them on Yelp. Great value for the money. I have decided to sign up for their twice a year maintenance check so this won't happen again! read more

Didn't actually get service only an estimate. I gotta say, they are beyond professional and prepared. I didn't choose them, might be ( hopefully not) regretting it - time will tell that. Joe came over on time ( actually early) for his estimate. He had done research on the property to find out the age of the home, square feet, etc. He listened to every question and concern that I had. We talked about the scope of work involved and that his plan was. I recall when he left, feeling a sense of confidence and I even told my wife - "I know if he were to do the work, everything would be done right". When I received the estimate I was a bit sticker shocked - they were one if the most expensive bids. But here's the thing - I didn't choose the cheapest either. Now, his AC technical knowledge was fantastic. They may not be the cheapest, but I am confident you would have piece of mind on the install. read more

Joe and Vic were awesome in not only helping me find exactly what I needed for a replacement, but they were so courteous and helpful while doing so. They were open and honest about different options, and I ultimately got exactly what I was looking for. Scheduling was a breeze, COVID protocols were followed, and great work was done. I couldn't have asked for anything else. read more

Advanced Air Conditioning and Heating - Carrier Infinity Thermostat - Heating & Air Conditioning/HVAC Near Me - Cedar Park, Texas

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Why does it seem like ACs go out on a Friday night? I called Advanced on Saturday morning and had an appointment scheduled for 3pm later that day. My house was 83°!!! They called back a couple hours after setting the appointment asking if they could arrive EARLIER than the appointment time. WHA?!?!? Well God Bless Texas and God bless this company for showing up earlier than expected! They texted a photo of the tech arriving. He was courteous, professional and explained his process and diagnosis so I understood the cost and time involved with my repair. He wasn't a heavy salesman, he just fixed it, and told me we should be cooled off within a couple of hours. Indeed we were. Would recommend to others and will definitely use again. read more

High quality, detail oriented, thorough Company and reps. I have used this company for tune-ups and repairs for about a year and have always been very pleased with their level of professionalism and quality. read more

Bruce with awesome! Very professional and knowledgable about the heating issue I was having. He diagnosed quickly and gave an honest time expectation for the repairs. I'm happy to say I will be returning with any future repair needs I have. read more

So our upstairs AC was acting up, and the darling Hubby randomly picked a company to come check it out, without checking with me to do my due diligence by scouring the Yelp reviews! They rolled up the next day, and, while our initial technician was SUPER-sweet, the quote from the quoting technician who came later that night was wildly ridiculous (several thousand dollars!), and it all felt a bit sketchy and unnecessary to me! We apparently needed new...well, everything! We have two Trane units that are exactly the same age, so it didn't seem right that one had fallen completely apart, while the other was fine, but I'm certainly no expert! We clearly needed a second opinion, so I took over and picked Advanced AC, due to their stellar reviews here, and their incredibly excellent technician, Bruce, just left! Guess what, y'all? It just needed to be blown out! The drain was clogged! That's it! It was a twenty minute fix, and it cost us $115 with a 30 day warranty! How ultra shady-mcshady is that other company in light of this??? Yuck! Advanced AC is SO professional, SO honest, and SO legitimate, and it's SOOOOOO extra-awesome and life-affirming to find that kind of integrity! I simply could NOT recommend them more to y'all! Truly! Make Advanced AC your first call, should you find yourself needing any AC service or repair work! A thousand thanks, Advanced AC! Y'all seriously rock! read more

The team at Advanced AC and Heating was extremely responsive and professional. We were in a bind and they helped us out - finishing the work on a holiday. The pricing was fair and the estimates on their service times was very accurate. I was very pleased with their work and results. read more

We noticed our AC wasn't running the way it used to so we reached out to Advanced Air and decided to go with their annual contract. They came out quickly, performed the annual tune up, provided options for repairs. Now the AC is running like a brand new system. Definitely worth getting your units tuned up yearly to keep them going well. Very professional field techs make this company worth it! read more

Lane Rocket is the best!! He is so helpful and patient, he was great and I highly recommend.

Fast, thorough, and friendly! I had an issue with my AC not giving cold air. I called Advanced Air Conditioning and they sent a tech out the same day. The tech, Justin, was able to quickly identify the issue with my new thermostat. This issue was resolved very quickly by adjusting the wiring. Then Justin wanted to confirm everything was working. He ran a few tests inside / outside the house replacing any parts, but explained the reasoning 'why' before making any changes. Overall, I'm happy with choosing Advanced Air Conditioning for my issue, and glad the team responded quickly! read more

Our HVAC system completely stopped working and it turned out we had a power fuse. We called the advanced air conditioning and heating as they were the closest option. They came the next day and helped us to fix our system so that we weren't with our heat or air conditioning. Charles helped us and he let us know all of the diagnostics and what repairs were needed. He even got us on a maintenance plan so that we could make sure our system works year round properly! Thank you, Charles! read more

I had a tech from Advanced come over, and he explained quickly why I didn't need their services. This kind of honesty and frankness is a rare commodity. I'll be using them when I do need their services. read more

I just want to say how wonderful Bruce S is at this company. He has been working on our AC units for over 4 years and there isn't anyone I trust more with our equipment. He is very honest and we always trust he will steer us in the right direction. Thank you Bruce for the years of service. Charles B is also wonderful and very helpful. we appreciate how quickly he responded to our AC needs. read more

Had an awesome experience with Advanced Air Conditioning! We realized our interior AC unit was leaking all over the floor on the Saturday night of Memorial Day weekend. Joe was able to come out at 10 AM the next day and found a clog in the condensation drain, complicated by a couple of other issues. He gave me a clear explanation of what it would cost to fix it and then had everything fixed within an hour! Great customer service, with a very clear explanation of what was wrong, what needed to be fixed immediately, and what could wait. He also gave me some helpful maintenance tips to keep everything running well. Would absolutely recommend! read more

I have an older house built in the 1950's that didn't have ac or heat. In 2002 the owner at the time installed a system. However the system was a little small for the house and the add-on living room didn't have a vent. Joe at Advanced Air Conditioning suggested installing a 1-1/2 ton mini split in the back room. He said it was about ten times more efficient then my current unit. It would cool or hear the back room very well and lessen the burden of the main unit. The install was quick and timely. I have to mention that he showed up with everything needed at the exact time he said he would. That's a huge plus in my book. In addition he looked over my current system and made sure everything in good working condition. I highly recommend Joe at Advanced Air Conditioning. So glad I can enjoy the rest of the summer with a much cooler living room. Oh yeah did I meant ion the unit is very quiet even on high you hardly notice with the tv on. read more

We have been using Joe and his team for years and have been 100% impressed with the excellent service, response time and value of his products. They are all very community minded and support wonderful causes in Austin. Highly recommend! read more

Advanced Air is dependable, reliable and professional. Their team is experienced and knowledgeable and their work is of high quality for an affordable price. read more

Great experience with Tiffany, Frankie, and Charles. Our furnace is working better than ever and we appreciate it! Hot air blowing & it feels tropical read more

Extremely happy with the service from Advanced AC & Heating! We chose to do a cool check because our system seemed to be lagging, and with the service from the cool check, everything started running again at optimum level. Our assigned technician, Charles, was helpful, kind, and explained everything so I could understand what had been done and how we could better maintain our system. Couldn't have been a better experience! read more

Charles was prompt to the appointment --polite and masked up, with covers over his shoes each time he came in. I 'm so glad I called Advanced Air and now my unit is on their maintenance plan. We've had this system for 2 years (new) and this is the first time I have had it serviced so I was starting to worry about whether everything was okay. I'm looking forward to using Advanced Air Conditioning in the months to come. Highly recommend! read more

Superior service. Timely and knowledgeable. Definitely recommend setting up an annual contract. Thanks CB!

My A/C unit in my home was running great. I wanted to keep it that way so I asked Advanced Air to give my unit a tuneup. A day later my unit stopped operating, (just a coincidence or a way to get more money?)I called to have my unit checked in the evening and they told me the technician told me he couldn't come out. He knew they just worked on my unit and was not about to get more money out of me. So he made up a bogus excuse not to come out. Totally incompetent and unprofessional business. Do yourself a favor and call another A/C and heating company ! read more

Just had my furnace checked (part of my yearly contract). As always Frank was super nice. I have been using these folks for a number of years that they are always dependable, fairly priced. Recommend read more

I am giving them 2 stars because they came out same day and were polite. Other than that though, it was a complete waste of a $70 service fee. They diagnosed our ac as having a broken capacitor and clogged fan filter. They quoted around $1200 for the job....doesn't sound bad until I price checked 2 other companies with 5 star reviews and they were half the cost. They charge astronomical fees and oh the capacitor is a $15 part and a quick job. Save money and go elsewhere as they will taken advantage of your hard earned money. read more

I do really love to have the service from Advanced Air Conditioning. I had some smelling issues with my AC and also I wanted to check all status before HOT SUMMER. Charles Bryant is coming today and checks everything and he detailed to me his process and my AC issues. Mostly I like is that his attitude for taking care of my AC issues and he recommends and suggests a good option for me. The price is fair and transparent. Ah, basically he is wearing a mask and covering his shoes as well. read more

Our Ac went on the blitz and we got one quote from an AC company and we got a quote from Advanced. The guy came out and he was really nice, told us that the TXV need to be replaced but also thought a new coil was needed. The other company said for sure it was the TXV line never said anything about the coil. We said we really would like a quote for the TXV and one for both the TXV and coil. The guy called his boss and basically was told that he did not want to give a quote for just the TXV because the coil needed replacing as well and didn't want to have to come back out for another call on the coil. So basically he was trying to extort money for something that we may or may not need and it didn't matter what we thought. I would not believe what this place tells you about what you need for an AC unit as they want to tack on extras. Gonna go with another company....the only reason they got two stars is because the guy that came out was super nice. read more

Frank came out and performed the $69 check up on both my AC units. He was professional and extremely Helpful. He gave me all the different choices to make sure the units are in tip top shape to make it thru our Hot Austin summers. I'll be calling them back the next time my AC needs repairs. read more

Coel got here early with only 2.5 hours from calling for an appointment to arrival. All staff involved weee Polite and responsive. Coel Quickly diagnosed the problem and provided multiple option for repair. Didn't pressure us to go with any particular solution. I will definitely call again when it's time to do more hvac work. read more

Best thing about Charles checking your HVAC is the patience with which he explains everything. Charles wanted to add some accessories to my units to help with wear and tear. I asked him follow up questions to understand how it worked. Charles was awesome with his answers. He is a people's person. Also he was very punctual and took time to check everything. I recommend this business wholeheartedly. read more

Excellent customer service, follow-up, and professionalism. Charles was knowledgeable and explained the entire process, including a breakdown of the charges. Joe had to return and make a minor adjustment and was very professional and personable. If you have any AC/Heat needs, please do reach out to the folks at Advanced Air Conditioning & Heating. You are notified with an email of the appointment time; will also receive a text. The technician calls you before arrival, during the two hour window when you can expect someone to show up. If you have any questions or concerns, they are available and ready to assist! Highly recommend and happy to support a locally owned business. read more